On the 3 occasions that i have needed a storage unit, Lauren has always been able to get me exactly what i needed and at an affordable price. She is always very prompt and professional when I have did business with SecurCare self storage. Thanks so much.

I have a really good experience. With the manager Ariel Gonzalez. Highly recommend!!!👍👍👍👍🌟🌟🌟🌟🌟

Easy sign up and great customer service from Bobby!

Lauren is very good at what she does best, she called me to let me know that I didnt lock my storage properly! I feel very safe with her!

Very professional and excellent service provided by Lauren

Very friendly. Good price 👍

Dont use this place under any circumstances. Predatory 10% increase in rent / year if you keep stuff in their storage for more than a year. We will be filing an insurance claim. We have photographic evidence of the following inside the unit on our stuff: mice/bug droppings, a dead mouse, several carpenter ant mounds, and a 4 inch wide gap in the contrete spanning entire right side of the unit. We didnt notice the exposed earth when we got the unit because wood boards were covering it - they rotted away due to moisture coming from underneath.

BE WARNED, I rented a storage unit at the King St. location on the westside of Colorado Springs, CO, only to have every thing I virtually own in this world stolen. Thieves entered the King St. location under their so called secure care watchful eye, cut the lock off my door, and stole everything I own. At some point following the break in, somebody placed a new lock on my door. Of course the staff knew nothing, and seemed to care even less. The area manager was very unhelpful...in fact he seemed to be combative. I filed a police report with CSPD, and was assigned a CSPD Detective. That detective requested video surveillance footage from the front gate (one of two cameras on the entire property). In addition, that detective confirmed that there had been a series of break ins at the King St. location. I have an email from the Area Manager stating that he had sent the detective all video footage and subsequent info that he would need. I received a phone call one afternoon from the detective saying that he never received video or anything pertinent to this investigation - Secure Cares Area Manager blatantly lied to me about sending the footage.Only after posting negative remarks on their Facebook page, did I finally hear from corporate. In September of 2018, I received a call from Secure Care corporate, telling me that they wanted to do right by me - I was even asked to forward the email in which their manager had lied...and I did. I never heard back...nothing, Ive heard nothing. It is because of their corporate offices lack of response, and the companies complete negligence in securing my property, that I post this warning to any and all would be renters. Everything that I have stated here is fact. If you value your property, you should run...not walk, run away from SecureCare Self Storage. As Ive made my way thru the reviews of other locations, Im seeing a pattern of frequent break ins. Clearly SecureCare is neither secure...and of course we already know they do not care. Renting from SecureCare was the single biggest mistake I have ever made in my life - I lost everything that I valued in life.

Nice people and I never have any problems with my storage or bill

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