These people are good at their jobs. Little pricey but they guarantee the work. Ill be going to them again.

I contacted Hysmith, based on the recommendation of a close friend, to have them explore the appearance of an engine service light on my dash. Reception was typical, not overly friendly but business-like. I had to call on day three to get a status report and to advise I would be coming by to get items out of my truck, whereupon I was informed that the problem was worse than I feared. When I went to the shop to secure items from the truck, I found the shop manager and mechanic to be very cordial, friendly and informative. After witnessing the problem myself, I had a much better appreciation of the mechanical issues and the quoted expense for repair. All in all, very pleased with the experience.I would only suggest improved communications between Hysmith and their customers. I did not receive any updates until I initiated a call and no one advised me when the truck was ready to pick up nor that a text message would advise me that the truck was ready.

Love these guys!! About 3 weeks ago, Joe came to my rescue when my truck was stuck out in the woods. I had ripped a tire on something metal and realized that my truck did not have the tools to remove the spare. Joe ended up coming and getting me out of a jam and even though changing a tire isnt a big deal, I really appreciated the fact that he had enough resourcefulness to find me the correct tool to help me get the spare tire off. These guys go the extra mile and that is why I recommend them 100%! THANKS AGAIN!

Jimmy was great! Had my car fixed and ready for pickup in just a few hours. Explained everything in a way I could understand. Sent me a complete diagnostic of my vehicle on a link including pictures. This place was fast, friendly, and reasonably priced!

Excellent customer service and our truck was repaired quickly, a friend recommended them to us and we’ll definitely use them again if needed and recommend them to others. Thanks Hysmith for your speedy service.

I highly recommend taking your vehicle here! I’m always satisfied with Hysmith’s! They take very good care of my vehicle and are very honest! I really appreciate their detailed check they do when I bring my car in for an oil change, keeping me updated on upcoming service that I’ll need like brakes, what my tread depth for my tires is, transmission fluid, all the things that need to be watched and are easy to forget about. And they provide evidence as well like measurements of the brakes and the color of the fluids for example. When I hit a pig on the way home, I was able to send my car to them since we were so far away from places that they would normally send the vehicles to (thank God for that!) and they worked with my insurance company to get everything done and went to bat for me making sure everything was approved how it needed to be!

Professional and honest assessment of vehicle needs and repair. I will definitely use them again.

Honest, same day service. Great, professional staff. Saved our vacation

The team at Hysmiths is absolutely the best ever! I took my car in for an alignment and they went above and beyond to fix it, despite the fact there has been previous frame damage. They are very knowledgeable and explained in detail the process and what needed to take place.I will always use Hysmiths! Huge shout out to Jimmy and David for all their help!

Best auto shop in the area!!! Super super friendly staff and great service!

Great service! Very helpful and understanding of my situation.

I was very impressed with the polite, professional and careful service Hysmith Towing provided! Michael and Scarlett called ahead, texted their ETA and promptly arrived on time! AAA has picked a winner with Hysmith Towing. Thank you for everything you did!!

I called for roadside assistance for my car that wouldn’t start. When he arrived he was extremely professional and helpful. The battery was dead so the car couldn’t go on neutral and he took the time to figure out how to do it along with towing the car out of my garage. He really went above and beyond. My tires were also flat and he stayed and assisted while I used the air compressor. He wanted to make sure everything was good before he left. I would use this company over and over again.

My buddy and I broke down in the middle of the night in Breckenridge TX, more than 150 miles away from home :(James came to our rescue and provided us a safe tow all the way home. James is highly professional, super friendly, helpful, and detailed. Really Safe driver too, which is obviously very important for everyone’s safety. Safety is #1 priority. I’m very serious and critical about safe driving, and I can tell James certainly takes it serious too. James was always on the speed limit, always within the lanes, eyes always on the road, all around safe driver and great guy.Thanks again James, I appreciate all your help sir.

Literally THE BEST experience I have ever had with any automotive company!!! I called AAA for a flat tire and less than 15 minutes later Andrew arrived! My husband and I were absolutely blown away by how friendly, polite, professional, and quick he was at fixing my car! It was over 100 degrees outside and yet he was still so upbeat and smiling throughout the entire process.... The level of customer service he displayed is just so rare to come by these days so I’m thankful to Hysmith for taking the time to hire such great employees like Andrew! We will always recommend you guys to all of our friends and family!

I had A/C issues with my pickup and Hysmith Auto assessed it and completed the work in a day and half it was a labor intensive job and they completed it with professionalism and in a timely matter.They had great customer service and were reassuring throughout the process.My only complaint is that they found additional repairs even after assessing it for an estimate a day before completing the repairs. Which made the repair more costly.All in all, a great company and great service.

My fan went out on my car while driving and it ran hot. I called AAA and they sent help. They informed me that they were implementing social distancing, that Ill need a ride home. I let the rep know that I didnt have a ride. Long story short Mr. Bobby with Hysmith Auto/ partnered with AAA called to verify he was on the way. I told him we (my 2 year old son) and I needed a way home. He was so kind and told me no problem! What a relief! Mr. Bobby was so professional, punctual, helpful and customer service was through the roof! I HIGHLY recommend Hysmith Auto for all of your emergency car needs. Thank you Mr. Bobby for helping us on today! You were heaven sent and Im most thankful for you! Guys if you are in need of a tow and or emergency car needs contact Hysmith Auto! And if you have AAA and call for services I highly recommend you to request Hysmith Auto to come to your rescue! You wont be disappointed!!

My car leaked gasoline. My trip to Dallas was throttled. Everybody was disappointed. I had to get towed back home. A wonderful, professional gentleman named James showed up and took me to my mechanic, then took me home. I cannot say one negative thing. It almost made my misfortune fun. He was the greatest! I am overly impressed! WOW!! A+

Jimmy is awesome and fast to help us anytime we need it. Prices are good for great service. They are very honest and have always taken care of our vehicles. They are truly a blessing to have in Graham.

Great people! Great service!

Im on the road a lot with my job, and I need my car to be in great condition all the time. Hysmiths service technicians have always used professional knowledge while performing routine maintenance or evaluating and repairing a problem. I like the way they will discuss the repair and price with you before hand with no surprises after the fact. A record is kept on all services and repairs on your vehicle so they are aware of its background. I feel like family anytime I call for an appointment or drop by to see if they have time for an oil change! I trust Hysmith Automotive with all my car needs !

Ive never locked my keys in my car...until this morning. I called AAA and Austin B was sent out to help me. He was quick and friendly! When I got home, I even told my husband that Im not even mad that I locked my keys in my car because of how nice and helpful Austin and his partner were.Im very grateful.

My battery died on me...Zach H. Was there in under 20 minutes. Professional, quick, polite. Great experience.

We moved to Graham recently and, unfortunately, had a number of auto problems at one time. A friend recommended Hysmith Auto. They were great to deal with, particularly Perla and Jimmy. They promptly tackled a major repair, as well as a number of less urgent maintenance needs. We were satisfied all the way around and found them to be courteous, professional and efficient. Thank you, Hysmith Auto.

We had the BEST experience with HySmith Auto! Austin came out to our house through AAA and replaced our very dead battery. He was outstanding! Very professional.

Everything was fixed right and promptly by these folks and they even went as far as to give me a 25 point inspection and vacuum my car. They went well above what was asked and i will be going back here for anything else in the future. Great staff!

Austin B. & Mike L. replaced my battery today through AAA and they were awesome! Super professional, very helpful, and very fast! Great work! Next time I need work done I will call HySmith - highly recommended!

Place takes too long to send a quote. Requested twice and they didn’t call me with it. Don’t recommend calling in a quote, be there in person. Inconvenience to those who have a busy schedule.

Excellent service. Needed a tow. Updated information was helpful. James, the driver, was very courteous, professional, expedient, and careful with the car! Highly recommend!!!!

Joe Little and Courtney came to our rescue when we had a flat tire at St. Elizabeth Ann Seton at Keller. They came within 5 minutes after we called AAA for assistance. Not only did Joe change our tire with the spare, but he also inflated the tire to ensure that our 1-hour drive back to Arlington was safe. Thank you for going above and beyond in helping us.You were a Godsend in our moment of need.

I had a great experience, it was my first time using Hysmith. I needed an inspection. Service was quick, polite and the front lobby is very customer comfortable.I appreciate the thoroughness of the follow up service email.Being in Graham barely a year it was great to find such a great place that I have the upmost confidence using.I was glad I found them and very happy to support a veteran owned business. It is very important to my husband who is an Iraq war veteran.We believe our veterans have so much to offer their communities.

Austin B came to my aid yesterday and it was my 1st experience using my AAA card. Besides getting my car back on the road, he was so kind and polite I applaud him especially at this time and Hysmith Auto for hiring the right people. God Bless and stay healthy . I again will say Thank You!!!

Austin B provided a great service. He was prompt and professional in his diagnosis.

Andrew was very efficient, helpful and pleasant. Thanks for making things easy!

Austin was very professional and quick. He made sure I knew all about the battery replacement that I needed and was extremely nice and friendly.

After being stuck in a parking lot with tire issues at 12:00AM and being abandoned by two other tow companies, Hysmith Finally arrived and helped us. Brandon was a very professional, nice guy. I recommend Hysmith Automotive.

Joe Little came to my rescue yesterday. My car wouldn’t start while I was at work. He was in the area and was able to get my car running. Joe was extremely friendly and professional. Thanks Joe

They were all very nice. I will return for more service. Everybody was professional and answered all my questions. And they have good coffee.

I just wanted to send a note of thanks for the help that Damon (hope Im spelling his name right) and his trainee, Jason gave me with my car! I thought they would have to tow my car because it would not start and my husband had already put in a new battery. Damon was so knowledgeable and astute and figured out it was only that the hubby left a cap on the negative battery keeping it from making the proper connection. I had recently had foot surgery and this really saved my husband and me so much time, energy and money! Both were great, pleasant and respectful. Damon is doing a great job in training Jason properly! Thanks again so much

Michael responded to my request for a tow. He arrived ahead of schedule, was courteous, professional, experienced, and efficient. I am 100% satisfied with the service I received and would recommend Hysmith Automotive without reservation.

Not sure how to spell her name but I think it is Yuri. She was very nice as well as the guy with her. They arrived very quickly and got our car to the shop before they closed yesterday! We already have the car home and repaired today 12/12/19!Date: 12/11/19Service Order #192997Thanks a bunch, Dan

Nice people and great service!! Would use again!!

We had to have our vehicle towed to a dealership for repairs. We called several tow companies, all of which were closer to our location that Hysmiths. We chose Hysmith in the end due to their price being $100 cheaper than their competition. I spoke with two employees over the phone who were very helpful and professional. The tow driver delivered super quick service, and was also very professional and courteous. I highly recommend Hysmith for towing needs, and will also look to them in the future for all of our other automotive needs.

Have had my oil changed several times here. The staff is always very polite and well versed in their job. Would recommend Hysmith for any and all of your vehicle needs.. And when I have my oil changed they clean my windows, vacuum my vehicle as well as there 40 point inspection service...

I’m so thankful! Every time I have ever taken my car to have repairs done I got ripped off. Not this time! God bless you all! Thank you so much!

Hello, I contacted AAA for tow and got a 90 minute estimate. Joe was able to make it out in about 15 minutes. He was courteous and professional and had me back home in no time.Thanks !Rod

Great immediate care! I was in town for just a few days and needed car care quickly.my message on a Sunday night was returned within minutes and they got me in first thing Monday morning. They drove me back to the house while they did the work, and picked me up when it was done. They were honest, showed me pictures of the before and after, and very thorough. Thankful for this Christian business available to us in our time of need.

A few months ago I locked my keys in my car. Thomas S. was quick, friendly and helpful in getting my car unlocked!! Thank you!

Joe Little, the tow driver who picked up my wifes car, was very attentive and professional while interacting with me. He was friendly and helpful.

They are very thorough and very accommodating. Have trust in these people. Highly recommend by me.

Michael is my hero. This company is reliable and professional. If you are ever stranded, definitely use them. They will actually show up.

I want to let you know that everyone was extremely helpful in helping my girlfriend with her car. She was super stressed out but between your employees and myself we were able to help her achieve what she was needing. The repairs are underway and she was very pleased with timeliness and efficientcy of everyone. I cant thank you enough for the atmosphere and environment that is provided when doing business with yall.

I locked my keys in my truck and Mike, was there in 5 minutes. Quickest tow truck service ever

Quality service and extra care! Employees went out of there way to help me! I highly recommend!

Great people with excellent service and affordable prices. I would not hesitate to bring them any of my vehicles.

James Edwards came to the rescue of my wife and vehicle. Service # 7939 was taken care of very quickly. James did his job very well...we thank James and Hysmith for good service.

Joe Little was great with the transportation of my 65 Mustang. Will definitely use Hysmith services again.

Reasonable prices. staff patient, kind, discusses repairs and keeps you informed. Very pleased with work completed on my auto.

I called AAA to get my car towed to the auto repair shop down the street. After I called I was contacted by the owner with an ETA. The driver, Tommy, then called when he was about 20 minutes away. Tommy was very professional and brought my car to the reapir shop. After he gave the keys to the shop he came back to the car and asked if I needed anything else. Very attentive and let me know what was happening the entire time. Thanks!

Prompt Professional and courteous service at a fair price. I would highly recommend this business

Ive been going to Hysmiths for probably over a year now and love that they have ladies day on Thursdays!They go ABOVE AND BEYOND on making you feel welcome as well caring for your car. 🚗They ALWAYS vacuum the floorboards and leave it looking better then it did when I bring it in, and I appriciate that more then i can express. Wont go anywhere else!!!! Thank yall!

Excellent service. Best I have experienced in several years!!

Called and spoke with Jimmy around 3:00 pm on a Thursday in conjunction with getting some car work done for my daughter. This work needed to be by 1:00 pm on Friday so she could travel back to college...dropped her car off at 8:00 am on Friday.Jimmy and his team went well above and beyond my expectation. Was working with me over the phone, gave me honest reviews and feedback, and didnt stiff me when an error transpired.We are fairly new to the Graford/Graham/PK area and when in a desperate situation, Hysmith Auto jumped thru hoops to ensure my daughters car was promptly handled.We have found our hometown mechanic and look forward to using this company for ALL future car needs (Veteran Owned), and I hope this recommendation steers you to try Hysmith Auto and experience their level of customer care.Thanks again from one veteran to another...

Great people, work, and customer service. Would very much recommend this business.

They performed above and beyond. Recommend them for service.

Bobby was dispatched by AAA when I had a flat tire and he could not have been more helpful, efficient, or positive. Best towing experience I have ever had, and I truly appreciate his willingness to help others and go above and beyond the call of duty.

The tow truck operator, Michael, was fast and efficient getting my dumb self and truck off the highway, calling multiple times to give me updates and even drive me all the way to the shop. Cannot recommend him enough if you need to get your car out of a ditch or off the side of the road.

Fast, friendly and efficient. The tow truck operator, Damon, was great. Highly recommend.

I was met with polite staff, quick professional job, good service. I recommend Hysmith.

I am an older woman driving a 10 year old Kia on which I have put many road miles. Every time it has an oil change at Hysmiths I drive away feeling SAFE for yet another road trip!After a thorough fluids checkup, Jimmy or William always explain other recommended work. Even tell me what will likely be needed at next visit!! Dixie and good coffee make the waiting room most pleasant! Just can’t get better than that!

Damon towed my vehicle today. He went over and above any level of service I’ve ever received from a tow service. I just had to post a review to say thank you. He made the very best out of my unfortunate situation.

We were very pleased with the service, the mechanics are great, and the service help behind the counter is excellent answering all our questions and helping with the best outcome for our vehicle

Hysmith Automotive is the BEST repair shop Ive had the pleasure of doing business with! Very nice staff and completely affordable! They double check everything and make sure your vehicle is absolutely road safe! Kid friendly environment and the best oil change prices in town! They dont disappoint!

Hysmith Automotive went above and beyond my expectations. Everyone I spoke with was helpful and had great customer service. Driver got to my location in a timely manner and treated my car with care!Thank you Hysmith!

They are great at what they do! Friendly environment and they love animals! Let them meet all your repair needs!

They are very nice and sweet people! I love them

I pulled up to Hysmiths and they got to me right away and treated me with care even though my vehicle is a pain to work with they still managed to fix it and they even gave me more info of a few things that needed fixed which if it wasn’t for them I wouldn’t have ever noticed and I might’ve ended up stranded on the side of the road I recommend them 100% they are nice guys

Great service and staff. Highly recommend for your auto needs.

Great people

We had an issue with my wife’s battery purchased through AAA. They sent another company out, but the technician was difficult to work with and didn’t explain the issue well. He jumped our car but told us we’d need a new battery and he’d have to come back out in a few days. We called AAA back to see if another servicer might have one. Hysmith sent Tommy out. From this point forward, the customer service was Night and Day better. Tommy was in constant communication with us (he had other jobs ahead of us but he kept us apprised of his ETA) and he came out relatively late even after a long shift. He was able to resolve our issue without a battery replacement. Given the option, I’d definitely ask for Hysmith over other Servicers in the future.

Staff is polite and friendly, service is quick, and prices are reasonable. Definitely recommend!

This is my go to for anything automotive. Great people and good service. Now they do tires and front end alignment as well!

My radiator on my Jeep Grand Cherokee was leaking and not drivable. Called AAA they sent Hysmiths Towing Recovery and a Mr. Rodriguez came out within 15 mins. He was wonderful. He made a stressful situation a lot better. Handled everything. Thank you........Kathy L

Very good explaining the problem. Then working with me on getting the problems fixed.

Michael was very efficient and professional today 2/7/2020. I will use yall anytime.

Fast, friendly service! Easy, clear communication. Excellent work!

Great Christian company. Very honest and fair. Highly recommended.

Just wanted to give a big thank you to James the tow truck driver for a few weeks ago by trying to dig out me and my friends who got stuck at our deer lease, just a great guy with a great attitude very friendly and easy to talk to..we all did get stuck and Bobby Heath came and rescued all of us with his little Hercules tow truck..once again 5 star service for Hysmiths towing, was a great experience indeed..they made it a adventure and I highly recomend them, once again thank you both James and Bobby Heath..5 star customer service..

What keeps me coming back to Hysmith’s are the people....really friendly, knowledgeable and they listen to what you are saying.

Friendly professional with a great honest feel! And they love animals!

Bobby with Hysmith provided extraordinary service to assist us. He arrived sooner than expected, was very professional and reassuring. AAA picked up a new customer today as a result of his assistance.

I am writing in regards to a towing experience that we (my significant other and myself) had with a member of your staff on July 4th (2019). I hope that he is still within your staff and is recognized for superb service with this message. His name is Alex Meskich (or Merkich). My apologize for this late coming compliment. I have been dealing with a family crisis regarding my dads health, and have not been able to submit this compliment and huge thank you. I just wanted to let yall know that he was beyond professional and caring. Although it was a busy long night for him, he was very apologetic for the delay in towing our car. We had called Triple A, and knew that it would be a while. We waited for 4 hours, but this was out of his control, as it was a very busy night for him. He towed our vehicle with caution and care, and also waived a mile fee (around $10.00 fee) that would have been charged, which was beyond our 7 mile free limit for towing due to the delayed service. He provided us with a ride along with our towed vehicle, which was so kind and compassionate of him. We had a flat tire in an unsafe area and were worried how long the towing service would take. He politely accepted our request and had mercy on us. We talked on our way and he showed such passion for people and his career choice. He was honestly a true Christian and represented himself as such. I felt safe and secure in knowing that our vehicle was being towed by a careful and caring person. His personality shined and his services were simply impressive and exceptional. Please recognize him for his overall outstanding services. With that being said, I hope this doesnt fall on def ears, because he truly deserves kindness and appreciation in return from his place of employment. I wish him and your company all the best and continuous success. GOD BLESS, Dannielle Rutherford

From: Tommy NunnSubject: Baltazar RodriguezYesterday you driver, Baltazar, came out on my AAA call to get my daughters car in Bedford. He was prompt in getting there and took her car to the dealership where it needed repair, some 35 miles away. He was professional in everything he did, and I appreciated how he helped me in a difficult situation. Thank you for having a fine employee like him.

William Hysmith is a hero this is by far the best towing service I have ever had, my vehicle was stuck by Possum Kingdom lake we called Hysmith towing and William showed up earlier then the estimated arrival time he didn’t just help us get out of the sand we we’re stuck in but he genuinely cared about getting us and the vehicle out safely which was no easy task. I feel like most towers would charge us an outrageous rate for what needed to be done but that was not the case, he was such a nice man and we highly recommend him for any towing or automotive service you need he truly seems like an honest person that I would trust to work on my vehicle

Awesome company! Always trying to treat the customers right.....not see how much they can get out of your wallet.

I am going on vacation and wanted my car serviced and check out a brake problem I was experiencing. Got everything done and my brakes replaced in the time I was promised. Now I will be safe on the road car wise. Thank you Hysmith Auto.

On time every time fast and very professional service... driver stayed with me until I was set up ( Baltazar Riguez )

Such great service from friendly and honest people. They are now my go to auto repair shop.

Amazing customer service, very accommodating, they go out of their way to serve you. I love this place, so kind and great prices as well.

Owner and service advisor are both men of honesty and integrity!