Dougs goes above and beyond. They have taken great care of our vehicles for the past 15 years, and helped us in our searches for new vehicles. The manager Keith is just amazing. Kind. Honest. The face of the business. I would never go anywhere else.
Great place,been taking my trucks there for years. Really friendly people and staff.They always call me before they do anything else besides what I took it in for.Would recommend them to any body.Thanks Keith and his staff.GREAT PEOPLE😃
They are very customer friendly and explained everything in detail . They done everything I asked of them and also found some things I didnt know about . Good serviceI recommend them
Great people to deal with have known the company since 1982 good honest place to have auto repairs done..highly recommend Dougs Alignment
I needed a alignment done very bad and called around every auto store in Elkhart, Mishawaka, and South Bend. And they all were 70-100$. Then i remembered my retired grandfather worked there for over 30 years (Don) and figured why not call them and ask. $58.50!!! Definitely a win. Then we also had them do an oil change, replace a tie rod, and inspected the rest of the car and fixed the little problems all for $221. You really cannot beat that!!
Got my truck aligned here. It was quick and I think the price was very reasonable. They are easy to work with,very friendly.
I fully trust them. They have done a great job for me everytime I have taken a vehicle there. Never trying to sell me things I didnt need.
They fix your vehicle!!! They dont try to pull the wool over your eyes, they tell you like it is and wont steel money from your wallet. HONESTY AND INTEGRITY ARE MORE THEN JUST WORDS
I have used Dougs for over 20 years. They are competitive on price and are superior on quality. They fix what is wrong and let me know what might be a future issue.
Great people to deal with & trustworthy. Dougs has been servicing our trucks & vans for quite a few years. Service is awesome and they give you honest evaluation of your vehicle. Would recommend Dougs Alignment to anyone who wants a good mechanic to take care of their vehicle.
Always friendly, knowledgeable, and quick to remedy a variety of automotive needs. You couldnt ask for a better shop. If youre tired of getting ripped off or lied to, go visit Dougs Alignment they have always treated me right. 12 years ago my tire and rim separated from my vehicle and passed me on U.S. 33 while I was doing 55 mph. The tire crossed left of center into oncoming traffic, then bobbed and weaved between 15+ vehicles before hitting the curb and bouncing almost higher than the utility pole. It came back down and rolled in circles for what seemed like an eternity finally stopping in front of the Dougs Alignment shop. Now sitting on 3 wheels and a rotor in the street, still stunned, 2 mechanics ran over between cars, jacked my van up, and had me ready to roll in under a minute. It seriously felt like a Nascar pit crew. I didnt expect the place to be quite that amazing when I stopped by a couple months ago. However, the upbeat environment and easy going staff left me no doubt that IT IS the Same Wonderful Establishment! Grace and peace guys, I still appreciate you.
Ive been coming here for 3 years now, these guys do a top notch job and let you know what they find. Very friendly and professional. Ill be coming back and recommending to my friends
We have used Dougs Alignment 2x now and both times were amazing!! Not only is the staff super friendly but also super informative. Keith took his time to explain to me about a couple things with my van. He even wrote notes for us. He/they truly care about their customers. I can’t give them enough praise!!!
Great people to work with...even from afar. So glad they were able to help us out and stand behind their work. Price was exactly what they promised and communicated everything up front, cant ask for more than that AMIRIGHT?
Great service, very reliable and very fair price
Im continue to be impressed with D.A. they always treat me with respect, they are very personal, easy to relate with. They always do great auto repair and maintenance . I wont go anywhere else!
Fair market price. Good service.
The people are GREAT. The work is reliable and solid. No price gouging. No telling you there is something wrong when there isnt. I just cant recommend this place enough.
The staff is always friendly and helpful. The service is comprehensive and done with professionalism. And the best part is that they do not charge excessively!
Awesome job, as always.
Great reputation and been in community for as long as I can remember! Get a quote from Dougs Alignment now, you wont be disappointed!
Sent our daughter to have her Dodge Status worked on, it was making a grinding noise in the front. She dropped it off on Tues. evening, they worked on it Wednesday, she picked it up Wednesday at closing. On the way home it was still making the same noise. She returned Thursday to have it re-checked and the service manager drove around the parking lot with her. He told her that the rear struts most likely needed changing, it wasnt an immediate problem to drive it around for about 30 days and re-evaluate. My husband (a mechanical engineer and in his history a mechanic) checked it himself and didnt find any issues with the struts but the ball joints were showing damage and most likely were the problem. They would have been seen when the bearings were changed. Dougs charged our daughter $330.00 dollars to misdiagnose and not fix the problem and then wanted her to come change other parts without a proper diagnosis that could easily cost her $600-$1,000.00 + dollars. We get the feeling they were taking advantage of a young woman that didnt have much mechanical experience and when called on it were unwilling to compensate her for at least the labor costs. Very frustrating. We would NOT suggest trusting them with your vehicle. Look for someone more reputable.
I have been using Dougs Alignment for 4 years now and have had only great experiences. I highly recommend them. They dont push more repair work than my car or truck really needs. I appreciate their straight forward approach.
Honestly, my go to place for anything that they cover. If they dont cover it and it would be cost effective for you go somewhere else, they will tell you. Very honest and informational.
Very honest place. Wont fix something unless it absolutely needs to be fixed. Fair pricing
I have on average 3 vehicles that Dougs Alignment services for over 3 years
Been using these guys for 20 years. Id have to agree with all the positive reviews
Tell repaired my Water pump on my Cadillac and it was a fair price.
Courteous customer service. Fast yet thorough and knowledgable work done on your car. They get to know their customers and the needs they have. It is a great place to get your car work done.
Dougs has been there for me time and again. They are kind and fair. I would take my cars to no other. Keith is deserves a special shout out. He is always very helpful and gets things done right and on time. 👍🏻
Great people, great service, just a little too pricey.
They did well with my car for a good price.
Great mechanics . Have gone there for over 30 years . Always get great service.
Always great service
Best service ever
Dougs Alignment is like part of the family. You would think this is a fake review, but its not. They always take the extra step, tell the truth and treat you right!
We have been going there for over 35 years . They do great work and are very friendly. We will keep going back if our cars need service.
Good service! First place to visit for repairs.
Great place friendly and helpful honest with me.
Have gone here for years. Very trustworthy.
Always the best prices and trustworthy mechanics
They are honest good people. Price is right
Outstanding service, very knowledgeable staff!!!
Great service and knowlegable staff!
Got me in and accessed the situation with my vehicle in a couple of days even without an appointment
Great repair shop
Auto repairs