PDA has always taken care of my vehicle problems very quickly and with reliable service. I drove my Durango from the shop and it felt like it left the dealership good as new!
Needed a front crank case seal replaced. They did a great job for the cheapest price in the Valley. Vehicle was repaired properly and ready when promised. Will definitely use again!
Broke down just in time for them to fit is in their schedule. Great service and integrity.
I asked them to put on some mud flaps since they had the tires off, handed them the directions, they had to remove 3 existing factory screws, hold the mud flap up, put in the same 3 screws, they charged me $90. They did it wrong too boot, didn’t follow the directions I gave them. Wrote a paragraph in the diagnostics that the mud flaps didn’t fit (because they installed them wrong, they fit fine when done right) I had a friend pick up the truck or I would have had them redo it and charge me appropriately. I called, No refunds, had to fix it myself, took me over 4minutes. They said the owner would call me, never happenedMaybe it was an isolated incident, most seem happy with them.
These guys are super knowledgable and busy because of it! Totally worth the wait. A little pricey but to be expected in this valley for the quality of service they provide. I always take my sprinter van here when I have issues and they never have and problem fixing it. Highly recommend!
The difference in a manager and a baby is, one day the baby will grow up.This is in fact a real person. the Owner arre the definition of arrogant and would rather have his Techs spend 80% of their time writing fantasy stories and estimates. While he F5s his google reviews and deletes or reports reviews he doesnt like. Professional Display of Arrogance
The team at PDA are great and easy to deal with, they are always willing to help with schedule and convenience. There attention to cleanliness and quality is appreciated!
Great customer service! Extremely knowledgeable and never paid more than i was quoted on my repairs. 5/5
All the guys at PDA were very helpful and informative. They fixed all issues with my vehicle and made sure it was up to par. I really appreciate their professionalism and not treating me like a woman that doesnt know anything. I highly recommend them to anyone and any company that has a fleet of vehicles they need serviced!
Gave me a $1500 value the first time, ended up being almost $2,300. Second time was $1,500 for a job that is supposed to be $1,200 (quoted). 3rd time coming in to check for noise, old employee that gave quote is gone... Doesnt care that the second time it was supposed to be fixed but lied about it. Would comp *inspection of $70 for a $2,000 fix. Bad company that doesnt care about their customers. Go to Rifle they have a better mechanic, for cheaper and better work.
Never had an issue here. My car has a special oil filter and air intake filter. I usually have to bring my own parts but they had the parts available the next time I came in. We live in a small valley so places can get really busy. Wish they could do tires now that meadow mtn is gone.
Had them look for an exhaust leak only for them to not fix it and offer me $7,000 of unnecessary maintenance.
We came to Glenwood Springs to visit last fall and then again in the spring. My fiance is a brilliant mechanic and these people woed us to move here. They made several promises that were never delivered on. One for example was that if he worked 40 hours they would pay him $29/hour. His first check had 83 hours on it and they only paid him $17/hour. A gas station clerk with no formal education can make that here. He is an accomplished mechanic and hyper intelligent. He had an upset stomach last week and Janea said she wanted him to get a Covid test. He obliged. We had to call our doctor on her day off in iowa and get her to send an order to have that done. It wasnt done in her timeline therefore she was extremely rude and disrespectful to him.Then when we went to go get his toolbox a couple hours later neither Kevin or Janae could come out for some words of closure. The only other mechanic Ed had to take his lunch break to help us move the toolbox.They told us when we interviewed with them that they were a family business and that they were close people. They knew we were completely alone coming here. I friended her on Facebook when we moved here to try and make a new friend and she has yet to answer me.More than anything we are so disappointed with their people skills and practices. I hope they enjoyed all the good things Craigs former employers had to say because he truly is brilliant. Their loss.
Super friendly and extremely helpful. I never have to worry about anything when I drop the truck of there, and I always pick it up in great shape. Awesome to have a company that works on diesels to a good standard right by my house.
PDADiesel& Automotoive is the place to go for your gas or diesel engine check up or repairs.The technicians are skilled with the latest knowledge and equipment and no how to get you back on the road.PDA did a fantastic job aligning my Dodge diesel front end. Diesel engines are heavy and front end suspension can be difficult to maintain. Thats why I will go to PDA for engine work or what will keep my 97Dodge diesel running down the mountain roads with confidance that the techs at PDA know there business. S.snyder
Professional Diesel & Auto has become a go-to for us. Their staff are very knowledgeable and personable. We love being able to leave our vehicles in capable hands.
I wish that I could give Jeremy and his outstanding company more than 5 stars. My boyfriend and I are out here from the East Coast for business for a few weeks. Prior to our journey we had air bags installed on his 06 Diesel Duramax because we were hauling a camper. One of those air bags seemed to be loosing air and also came loose! I called up Jeremy Friday morning and he told me he could get me in that day! I got there around 2:00 and was out by 2:30. He also showed me that the air line was leaking and needed to be replaced. Jeremy resolved the issues and didnt charge me for tightening the air bag! I was shocked but grateful with his act of kindness. I hope any one who needs any repairs on their vehicles considers Professional Diesel and Automotive to get the job done correctly. Its great knowing that I can be over 30 hours from home and I have found a great PROFESSIONAL company to do business with. Thank you again!
Kevin and the team far exceed my expectations each time I am in. They think outside the box on all issues, and offer all options when considering a repair. More than once they have used parts off their personal vehicles to test on my truck to make sure I dont buy unneeded parts.I would definitely recommend them to friends. Dont waste your time at Glenwood Ford.
I am the owner of a 2002 Duramax Silverado and will only take my truck to be worked on at Professional Diesel and Automotive. They have been nothing but extremely helpful and very knowledgeable. Customer care is excellent! I cannot recommend them enough.
Kevin and his team did a great job. They got our pick-up fixed and back on the road in great time.
This group is by far the best in the valley. I have had multiple issues with my Dodge Diesel and they have quickly diagnosed and fixed the issues, and had a smile the whole time. Honesty and Quality are hard to find these days but these guys have it all. I wouldnt take any of my vehicles anywhere else. These Guys Rock!!
Good diagnostic test found the problem. Repaired and running great
This place is amazing! Hard to find people who actually know what they are doing even harder to find an auto repair shop that knows what they are doing. They don’t just work on diesels! Keep up the good work!
Professional says it all. Took my Truck for an wheel alignment, they did a great job.
The best diesel and auto mechanics in the valley, these guys go above and beyond. They are fair priced, honest and true to their word. I entrust multiple vehicles to them and they always take care of me. I wouldnt go anywhere else in the valley.Isaac AllisonGeneral ManagerRoaring Fork Furniture
I cant even say enough about Keven and his staff. They have helped me so many times and in so many ways, but this last experience was above and beyond!Thanks for helping me so quickly!Love you guys!Debbie Harte
Overall pretty great staff and care for our vehicle
We live south of Denver and were in the Carbondale area for a short trip. Our truck broke down and the folks at Professional Diesel and Automotive were amazing! They were booked solid, but still squeezed us in as we were pretty stranded at the time. Additionally, they fixed our truck by the next day (need a part shipped from Denver) solving a problem that no mechanic before them could figure out. They were professional and fair with the price and we really appreciate them!
This is an awesome shop! They always take great care of me with quick turnarounds and sound advice.
Great job. Had a whistle when my PacBrake was engaged. Found the issue (exhaust manifold gaskets leaking) and resolved timely. Also resolved a small coolant leak as well. They were professional and thorough. Would go back.
Great service and very knowledgeable staff.
My wife and two children broke down in Utah after these guys put defective parts in our van. They wont stand behind their work and we are stuck paying the bill to fix it. Not what you would expect from an independent shop. The part was not only defective but improperly installed, causing damage to the radiator and fan, Now we get to cover the cost of a new radiator and fan. These guys are horrible
Went to see professional diesel mechanics while I was on vacation had a fuel leak I took care of me in a half an hour and very very reasonable
Ive been going to these guys for years. They are the only shop that works on any of my vehicles. I drive for over 2 hours just to take my trucks there. Kevin and the crew go way beyond what you think your mechanics should. From general maintenance to performance upgrades this shop is the first and last name in auto mechanics. Do yourself a favor and program their number in your phone and know that all your troubles are gone! Their friendliness, professionalism, attention to detail, and quality are second to none.
Good place for all your Diesel truck needs, they have serviced my vehicle several times and done a great job.
Fantastic service. I’ll never go anywhere else.
We’ve had our work truck there 3 times now
Phenomenal company. Every aspect of the service was very refreshing to see. Very fair, kind, courteous folks.
Professional Diesel and Auto-Thanks for your prompt service! My wife and I are on six week summer vacation from Spokane to Rockies and the Midwest. Our engine cooling system was malfunctioning. Jeremy was able to pinpoint and correct the problem and get us back on the road. We really appreciated their friendly and efficient service. We generally like to support small business and PDA proved why its well worth doing so!Roland Madany
PDA are MY Diesel guys. They are honest, thorough, good guys. They keep me safe and on the road. I love these guys.
Excellent service. Recommend to anyone. I will be doing all my business there.
Great to deal with. Fast service. Experienced mechanics.
Friendly and professional. Quick diagnosis and repair.
Always able to work out a deal, even whilst brok
My girlfriend and I got stranded in Glenwood Springs on a Saturday night. Once we were able to contact businesses on Monday morning for help, we were directed to call PDA with my Dodge Truck. It was an electrical system problem as Id just put in my second alternator several days before but still had charging issues that I couldnt find. As soon as I called Jeremy on the phone on Monday morning, he asked me to bring it over and theyd get to it. I was so pleased to see Kevin and a tech assist backing my truck out in hardly an hour and the broken wire had been located, fixed and all was back in order. I would highly recommend you making a call to PDA for your automotive needs. They were friendly, fair (very fair) and exceptionally timely.Thanks you guys!Bryan Skarda
Honest and reliable. Fair price for their work.
I live in Silt, Colorado and 15 months ago my injection pump and lift pump went out in my 2000 Dodge Cumming pickup. The parts had a 12 month warranty. I traveled to Moab, UT, where my injection pump failed after only 5,900 miles. With the parts being out of warranty for approximately 3 months and desperate to get my truck repaired and running, I called back to Jeremy at PDA in Glenwood Springs, where Jeremy told me that he would get a hold of Industrial Injections and see what they could do for me. Long story short, I had my truck towed to Glenwood Springs from Moab. Jeremy and Kevin removed the injection pump, sent it back to Industrial Injections, who re-built the injection pump at no charge to me. Jeremy and Kevin had the pump re-installed at their shop, also at no charge to me. This is the best service that I have ever received regarding a warranty issue. The guys at PDA and Industrial Injections are very stand-up and I will always take my diesel truck back to PDA for any needs. Cheers to the crew at PDA, it was my pleasure to provide cold beverages for all their hard work.
Our Dodge diesel broke down during our trip from Lubbock TX to Carbondale in Oct. After getting less than satisfactory service from a dealership, we had the truck towed to PDA late in the afternoon. Even though they were pretty busy, Jeremy said he thought they could get us worked in. Before we could get back to Carbondale, he called and said they thought they had a good idea what the problem was. Mid-morning the next day he called to say there was an injector that had failed and he could have one overnighted. Long story short, the guys at PDA had us up and running by the next afternoon. Jeremy and the mechanics at PDA knew all the right questions to ask and all the right diagnostics to run. Very efficient, thorough, professional, and knowledgeable bunch of folks. Hope I never need a diesel mechanic again when we are in the Carbondale area, but if I do, I know just where to turn. Big thanks and high recommendations to these guys.
During a camping vacation in Glenwood Springs, I had an injector failure on my 06 Ram Cummins while in the Aspen area, and had my truck towed to PDA based on a glowing recommendation by the tow truck operators (who were driving Cummins Rams). Despite their full schedule, PDA was able to get my truck repaired (replace injectors) in a little over 24 hrs. They really came through for me! They also exhibited great ethics in that they offered to let me order the parts myself to save money; and great compassion when one of the owners offered to give me, my wife and 3 kids a lift when we were having trouble getting a rental car. Truck runs perfectly now. PDA even found and fixed some things that a prior repair shop had messed up. Highly recommend them. Fast, technically knowledgeable, quality work, ethical practices, compassionate and personable owners and staff. A+++++++++++
PDA is professional, clean and quick. I have never been afraid to ask any question or make a comment. The entire team works for the customer and does everyhting possible to repair or maintain our vehicles. Easy to get to, easy to make an appointment. When PDA couldnt help, they found someone that would and helped coordinate the contact. I strongly reccomend PDA to anyone, 100% satisfaction.
Friendly service, great results!
Way over priced
Good work
Great techs
Resolved