Kate and Amy are wonderful. This last time I went I got an older lady named Mary tho. My entire pedicure was done in about 15 minutes, the polish turned out splotchy and cracked. Was not the relaxing at all. I don’t even recall the foot massage which is why I go in the first place. They also raised their prices and now charge $3 for using a card. Not a problem just throwing that in there.
Kate T did an excellent pedicure for me. She was gentle and very thorough. And she had a pleasant demeanor.
I used to go here regularly for pedicures and they were great. Not sure what changed but they did my entire pedicure in 15 minutes, the polish turned out splotchy. Was not the relaxing at all. They also raised their prices and now charge $3 for using a card.
Pedicure is always good. Minimal wait time. Staff is professional and friendly without being overly chatty. The facilities are clean. I feel comfortable receiving services at LyLy Bayshore.
I went there for a pedicure and usually have a good experience. This time, my nail technician rushed me and the entire pedicure was around 15 minutes. She barely scrubbed my feet and rushed me to pay. The entire experience was not relaxing at all and I paid extra for gel and my nail polish is already coming off. My feet look like I did them myself.Mind you, I paid 70$ for this! They charged me an extra $20 for gel and I paid extra for a cuticle and callus treatment (which was not good at all. She barely scrubbed my feet.)I will not be coming back :(
I only went here because someone else was treating. Absolutely the worst experience in my life. Both the insides of my feet were cut open for there foot scraper thing and had to get bandaged so the rest of the pedicure was nonexistent and on top of that all the skin is still around my nails from my manicure. Horrible experience.
Made an appointment for 1:30pm at 1:15pm on a Sunday. Very quick and friendly. Very pleased 1st time customer.
Place is a mess. Charging you $3 to use credit card AND increased their prices. Took a whole 25 minutes to do my service, so basically charging you more for less.
Horrible. Looked like a toddler did my toes. She had polish all over my skin and thought it looked fine. Hot mess. Dont waste your money here.
I have been going to LyLy nails for years. But today will be the last time I go to this establishment. Pricing gauging at its finest. They raised their shellac manicure to $40 dollars and charge you a $3.00 fee for using a card. Highly disappointed in ownership.
Excellent service and friendly staff. I got a manicure and eyebrow wax and they did an amazing job. Ill definitely be coming back!!!
Too high for a mani n pedi bt well worth it!!! Great work
My nails are always beautiful. They take walk-ins yet it is best to mk an appointment
This place was VERY clean and professional. No ghetto situations. ALL tools were clean and sterilized after use. My pedicure tools were out of a NEW bag even ☺ Plenty of stations for nails and feet on both sides of store. I was very pleased. And the massage chair was the best one Ive set in- honestly made me feel pampered without going to a full service spa. 👑😉✨
1st time here. Very good sanitary practices. Very quiet inside. Moderate prices.
Ive been getting my nails done here on and off for the last couple of years. I dont have a regular stylist but every one here seems capable. I hated to come during a pandemic but appreciate that theyre only taking appointments and do there best to social distance
I liked the experience in the salon with my mani pedi. I thought they did a good job as far as trimming, shaping & cleaning up my nails, however the polish started chipping within 24 hours and they refused to guarantee their work since it wasn’t gel polish. I’ve never had a salon refuse to repair chips within a week, even for regular polish. Bad customer service in my opinion!
Nothing special or spectacular... more expensive than Im accustomed to. Ill stick to my $27 pedicure and the gel on my nails were just okay. In total I paid $70. I paid $35 for a pedicure no shellac and $35 for shellac on my nails. The only difference from where I typically go is the location and the price🤷🏾♀️
Awesome service!!! Definitely will come back!!!
Nail tech..overcharged for manicure..other tech did a great pedicure ...
Very easy to get immediate service.
I love this salon! All the technicians are so nice and always give me exactly what I want. I would never go anywhere else!
I have been going to this LyLy Nails for almost three years. Everyone is very professional, kind and inviting. They have lots of colors and always are able to color match a design that I find online. I go to one person and two backups if shes not available (I usually set appointments). Ive gotten my brows waxed, nails and feet done. I would high recommend.
The employees are nice, that owner is so rude. Ive continued coming back only because Ive had a great tech. I said to the owner, he does a great job. Her reply was all my employees do. Today was the last straw, first when I walked in she just stared didnt say hi or anything. I had to approach her, shes just rude. Ive been coming for 4-5yrs, and Ive noticed theres only 3 regular employees still there, I wonder why.
I made an appointment for the last three times that I’ve patronized this business and each time I had to wait 30 minutes or more to be serviced. And then when I asked for recommendations on good times to make appointments I was told “I don’t know” or “I’m sorry and “ sorry the manager is not here”
High level hygiene practices, cleanliness,safety precautions in place. Excellent pedicure, so relaxing!
Friendly professional wonderful job on nails will be returning
They do such great pecture
Very professional and great work.
Very nice atmosphere customer service oriented
Awesome work
My first time there. Very clean and professional atmosphere. Very satisfied with my service.
They always do a beautiful job on my nails!
Best pedicures ever! Great customer service. If I ever visit again I will be back for a pedicure
I stopped here yesterday and I asked if they had the dipping powder and they were able to get me in right away. The technician was very nice and did a good job. I was a little bummed when I left and the color was a little bit blotchy and the shimmer specks weren’t even throughout the nail. I do believe that this is because of the powder, not the technicians fault. but after spending $45, I wanted to be in love with my nails. today, I stopped in to see what they could do to try to fix it. the owner or manager was very attentive and listened to my concerns. she was so friendly and she graciously added two layers to my nail (in a different color) and they look flawless. I am so happy to have found my new “go to” nail place. I will absolutely return and recommend to everyone I know
Fast service and friendly workers
This is my first time coming here. My first impression was they need to clean up. Theres nail polish on the walls and on the table where you sit and have your nails air dried. Theres cobwebs and just an overall dirty floor. Now when I arrived it was 9:50 am (they open at 10 am) so that tells me they didnt do any cleaning from the night before or when they got in. I only got a pedicure and the young lady that did my pedicure was good and seemed really nice; we didnt converse. She wasnt rough or too soft. There was a lot of chattering going on between her and her co-workers that was taking her focus away from me. I can do without that. Other than that once the place started to get busy everybody was heads down and focusing on their client. I will be returning and I would recommend this place to someone else.
This was my first time getting a pedicure from Ly Ly Nails and it was the WORST! I paid for a deluxe pedi and it was completed like a regular pedicure. I told the girl that I was not satisfied and that she needed to take more time to clean up my feet. She went and got (I assume the manager/owner) and she told me that I needed to go to the foot doctor. What! who says that. She did not look at my feet to see what I was referring to, she did nothing. This was not the correct way to handle this situation. Poor customer service. I have gotten pedicures at other places and they took the time to give me what I paid for - this place did not do that. They get a complete thumbs down. They received one star because I had to click one of the stars. If I had my choice, they would have received zero stars not one star.I would NOT recommend this place to anyone.
I been going here for quite awhile every two weeks, it would have been nice for the owner to tell there tech’s to contact their loyal customers that they were closing in the middle of the week! All these emails I’m getting from companies concerned about what going on and letting customers know schedules. I just felt like they didnt care about the customers .
Bad experience. The nail techs were great and told me the prices for the services. I got an eyebrow arch and wax. The lady did extra and even though I told her no she did it anyway. She never said the price was extra. Even though it was only $5 extra, its the principle. They would not listen and it wasnt a language barrier, it was greed. I will not be returning. Lack of customer service and they got all the employees staring. I was cool and paid for the service, I normally tip well but not this place. You lost a few customers for $5.
I’ve been going here awhile because it’s the closest nail salon but it’s not worth it anymore. Only a few really good nail techs & to expensive for what you get. Often my nails aren’t the same shape, gel polish chips within a week, even with appointment the wait is to long. I don’t have time to keep going to the nail shop to fix things that should of been done right the first time. I’ve found a new shop & I’ll be going there from now on.
Excellent service
Great staff but nail designs can be expensive.
Got my nails done
I’m Not recommend this place, worse service ever had. The employees were so rude I feel discriminated. I’m not getting to be back.
The people are nice. They lack communication. They lack making someone feel welcome. The service was okay but you can tell it’s half effort in the service.the results are just fine but they need to work on communication & work on their massage techniques. When they have so many types of pedicures.
I am very satisfied with the service that I receive at Ly Ly Nails & Spa Bayshore. The atmosphere is relaxing and customer care is essential. This is why I patronize this establishment and recommend family members, friends, or anyone inquiring on my nails, etc. to make an appointment you will be disappointed.
Very good service and I really loved the Mandarin pedicure service! Will go back for sure!
Sally always provide a great service, and delivers a beautiful product
I have been a loyal customer for years. They have great customer service and I’m always satisfied when I leave. I always receive good compliment about my nails and eyebrows. There is no other shop I will go to. My nail tech is a joy and I enjoy coming
Ive been there several times already and never been disappointed. Sweet staff. Good prices! Modern decoration. Ill continue to be their customer.
I needed 2 nails fixed they did one really well but would fix the 2nd one. The 2nd was worst and they didnt even want to try to. The manager or owner told me they didnt have the colors to do the design. I said to her you could do something else she said it would be to much. She said something to the other worker in her language and refused to try to fix MY other nail.
This salon is neat and tidy, but that is where its positive attributes end.I brought my own gel polish, because my constant typing is hard on my nails. In case of a chip, I like to repair my own manicure, as I do not have the time to run to the salon.Even after assuring the technician three times that the gel purchased at a reputable beauty supply store would work under an LED/UV light, she continued to question me and talk to her co-worker about it. She repeatedly tried to convince me to use one of the salons gel polishes, after I made it clear that I wanted to use my own.Shortly thereafter, when I asked for nails as short as possible (which she did not do), I requested that she shorten my nails even further, and twice she asked why I would want to do this, and proceeded to tell me that my short nails were boring.Perhaps technicians at this salon should focus on what clients want, and keep their opinions to themselves.I dont care for my long drive to my former salon, but its worth it to be treated with respect.I will never return to LyLys Bayshore.
Came here twice before and didn’t have a great experience. I thought “third time’s the charm,” but was incorrect. Very unwelcoming atmosphere, the technician cut my nails too far down when I told her to just file them, and my no-chip polish started to come off 2 days later. I only kept going to this place because other facilities get booked up...there’s a reason why. Won’t be returning.
I went here by accident I had the wrong name. There wasnt a long wait so I was excited about that. The place is not very welcoming the stuff talk to each other across the room more then they talk to the customer. I got a pedicure the chair was broke so no massage . My toes felt dry and rough within a hour from leaving and you could see it. My polish could have been cleaned up better around my toes . I will not be back no wonder there wasnt a wait.
The staff is awesome and friendly. Tiffany does my nails and eye brows perfect every time. I would recommend making an appointments because they do get really busy especially on the weekends. Great Job Ly Ly Nails!!!
Lyly nails is so welcoming and relaxing. All of the workers are super nice and funny I enjoy them very much. I come every time to get my nails done would go anywhere else my nails are great every time. Thanks guys for such a great experience!
Overpriced but do good nails!!! However I will be looking for a different place. They literally just charge me $33 for a polish change (gel) & shaping as if I just didn’t just come in there and got my fill set.
LyLys at Bayshore is the best nail shop in Milwaukee. The entire staff is very professional and the shop is extremely clean. 10/10 would recommend
I went here a couple of times and liked my nails. After about the second time I went is when the bad customer service started happening. The first incident was when I asked for an orange peel pedicure and the nail tech did not put orange slices on my legs as she should have. I asked her why she didn’t do it and she stated that she did, which was not the truth. So I explained that I would need to be discounted because she did not complete the full pedicure. She said ok and when I went to get my full set done the tech asked for the full price. I explained to her what happened and she asked the tech what happened and she lied and said she did it. So the tech (Sally) stated that I would have to pay full price. Then the very next time I came in to get a full set and pedicure, the guy at the front desk asked me what I wanted done and left me there for about 15 minutes. I came in at 7pm and waited until 7:15pm before anyone said anything else to me. I told Sally that I was waiting for a full set and pedicure and she looked at the clock and said no one is available to do your full set, but we can do your pedicure. She didn’t have a customer at the time either. The customer service here is horrible and I will not be coming back again!Update: I tried them again and they were still rude! Also the lady lied about her name. It isn’t Sally, it’s Tiffany. She is the manager and she has a bad attitude as well.
Great nail shop very friendly ask for Tiffany
I love this salon. I have been going to this location for over 2 years. All of the employees are pleasant and the salon is always clean.
Yay!! This is my favorite place to go! Everyone is friendly and attentive right away. They offer multiple pedicures which are always amazing and clean. Tiffany always does my nails and sometimes my requests are a little out there but she happily complies with a little chuckle. Tammy does my pedicure because her massage is of the wall relaxing. Also I like her because I like to sit and relax with no chit chat and shes perfect for that! :-) absolutely recommend.
They are very quick which can be good and bad. Sometimes you feel like they rushed through your services.
Mike did my nails theyre perfect!!! Ill def be back. David did my toes theyre perfect. Great..calm..clean atmosphereI would have given 5 but I dont like my eyebrows. I will give them another chance on em tho....theyre not that bad...Total $110 full set with mood polish and removal of the old nails $60..$30 for my pedi $10 for my brows. $5 a piece for a tip....is that too little or no...lol
Went for a pedicure and decided to get my nails one as well. After the pedicure I was directed to sit and someone will be with me in a few minutes. I sat there for about 5 minutes and watched as every employee in the salon disappeared into the back room for lunch. Being the ONLY customer in the salon waiting for service I had to shout to two different employees that I wanted to pay and leave. Extremely poor customer service.
The people there are personable. I have had my nails done, pedicures,and eyebrow waxing. A wonderful experience every visit. I recommend making appointments though. They are very busy.
Today was my first time at this place. I had an appointment and they got me in right away! The lady was very nice and smiling a lot which was a great thing. As she was doing my nails another customer walk in and she said hi to her, the lady was happy to see her and told her that she was almost done and she was going to be with her shortly, but she was just staring with me so I was confused 🤷🏻♀️ the lady rush in doing my nails, she didn’t toked care of my cuticule, and skiped a few steps ( I always get my nails done so I know step by step and everywhere is the same) she did my color very fast told me to put it in the laser light and literally got up and left to attend the other girl who is obviously a regular client ( she knew her name and exactly what she wanted, which is a good thing ) but rushing a new client in the process and leaving me without saying anything, I thought she was coming back but she never did! Didn’t even put the last oil after the color or didn’t even told me to wash my hands, didn’t put lotion on my hands or didn’t even said thank you good buy I’m done or do you like it, is this ok ! She didn’t say anything. I’m am very upset and disappointed! I will never come again! You should treat everyone the same! Specially a new client.
Fast service fair prices. Ive gotten all of the pedis they offer and honestly no difference overall.
Went in today @ 11 for a cut down and polish change my nail tech did not file the nails the fit my finger instead they look like lumps of acrylic on my finger. So I call was advised to come back at 4 to be corrected I get back they tell me to pay an additional $45.00 for the nails to be filed which they should have done in the first place. This place including the manager Tiffany is horrible they let anyone work there and when their are mistakes customers are charged more to fix their error. Save your time and money don’t go to LyLys Bayshore they are horrible especially the manager Tiffany!
Prompt service! Nail tech was very detailed! Nice experience!
I was very disappointed. My shellac manicure chipped the next day. She made my cuticles bleed multiple times. She did not apologize or ask if I was okay. I have been to more affordable salons with better customer service. I will not be returning.
I am so glad I was given the recommendation for this nail shop. After many years of trying different places, I have finally found a place that gives great pedicures that are worth paying for! I love my nails and will definitely be going back!
I always have a great experience here the staff is very friendly and helpful you can schedule an appointment or come as a walk in
Ive been to this shop a couple times and Ive never had a horrible experience. I was coming to get my full set removed and get a shelac manicure. They asked me if I wanted to soak my nails off or pop them off. The young lady who did my nails was obviously very inexperienced. They ripped all of my nails off on my right hand and broke off my nails. My pointer finger on my right hand is raw, and sore because the nail was ripped off! She wasnt able to get them off so someone came over and assisted her. All of the nails on my right hand are damaged. On my left hand the young lady soaked my hand for about 30 minutes and then she continued the file the nails off. You cant really tell but the remaining nails on my left hand is almost like overlay. Looking at my hands there is still bits of nail left on my left hand. Comparing my right and left hand the nails are unevenly shaped and they are different lengths. The nail polish does not look good at all. The nail polish isnt smooth its very choppy. Im VERY displeased. Ive never had a bad experience here before,Ive had my nails look fantastic from here, but today was a huge miss. $45 in the trash.
Good service at a fair price
Excellentl
I have gone to Ly Ly Nails & Spa when in the Bayshore area for nails, pedicures, and waxing. The staff is welcoming, especially because weve built a friendly relationship --they always greet me cheerfully as one of their regular customers. Theyve provided repair services when I needed it on the spot and I believe they strive to make their customers happy and pleased with their services. As with many of the nail salons that are not part of a larger, establish hair & beauty salon, they provide a reasonably priced service for that part of the niche market.The owners/staff are not alwaysheritage English Language speakers, and in my years of working in ELL services, I understand the language and cultural differences that can sometimes be awkward. However, understanding this and appreciating that Ly Ly Nails has hard-working people providing a service that I appreciate -- then it adds to the overall enjoyment of my experience. They are very open to wanting to provide customer satisfaction, so if you are less than happy with your experience or results, just talk to them respectfully and let them know.
I love it here! The manicures and pedicures are both great (see Kelly)! It is usually busy...be ready to wait at least 10 minutes even if you have made an appointment.
I love Ly Ly nails Bayshore! Every time I come, the place is always clean and does not smell like the typical nail salon. The staff works really hard and makes sure everyone leaves satisfied. Ly Ly nails Bayshore is the only place I go to get my nails done.
I love this nail shop! The building is very clean and the staff is very nice. I never have any problems getting an appointment and I really like the ambiance. I wont get my nails done anywhere else.
I always spend over $50 on my manicures. Today I came in to get my nails filled and I was told it would be a hour wait. It was 4:30pm when I got there. I watched as other people were taking. They close at 6 on Saturdays I just walked out of the salon at 5:55 after I asked someone was I gonna be serviced and no one answered me. Im disappointed and I wont spend another dollar here.
Horrible Customer service!I brought my best friend here the day before her wedding to get her nails and feet done. She wanted something special, she asked for rhinestones and a possible 3D design. We were told that they didnt have any rhinestones ( what nail salon doesnt have this) and that no one could do a 3D design. Going back and forth and asking the same question in a different way, magically some rhinestones appeared. And then there was someone who could do a 3D design? The Next issue, was we couldnt get a set price for the service. The nail techs didnt want to add any rhinestones or do any special designs, so the whole time, she got her services done, they keep calculating the extras. In the end, she spent 115.00 for some real basic work. For my own personal experience, I got a basic manicure and pedicure. But the very next day my Polish on several fingers had chipped. Id say that the place is nice and clean but Id go elsewhere for a better experience, especially if you want your nails to last for a specific or special event.
Horrible service. I used to come here a long time ago, only because a friend of mine insisted. Sure they do good work, half the time. But the service is not worth it. Call in or walk in, you’ll still be waiting over an hour as they take people who walked in after you before you. Never again. Horrible employees.
Gel manicure only lasted a little less than a week. When I’ve gotten it done at other places it’s lasted me at least 2 weeks like it should. Very disappointed. Won’t be returning.
Every time I go I receive great customer service. Fair prices, only concern would be to have the nail technician for pedicures take there time. Sometimes they rush
They are a little pricey. However, the service is good. Not all techs are great. Some rush to get the job done. But the quality is great.
Excellent service, personell and products! Ive been a customer for 6 years.
Amazing service
My pedicure was done in 15minutes the guy spent more time texting on his telephone than he did doing my pedicure. There was a young lady and her mom getting a pedicure when I walked in and I was finished before they were even started then he wanted a $5 tip. This will not get my business again. Although they may have better people there than this young guy I dont want to waste my money there for loser service. Two thumbs down.
Just horrible!!!! I took my daughter in to get her nails done for her birthday......lets just say I could have let my five year old do what they did; and then to expect me to to pay $80 for some nails that were all differently shapes and lengths.... KNOW THIS!!! I TOLD MY DAUGHTER TO GATHER HER THINGS AND I LAID $5.00 on the table for wasting MY TIME!I WILL CONTINUE TO GO TO MAYFAIR THATS NEXT TO BOSTON STORE AND SEE MRS.KELLY!!!
The tech did a good job.
Should only charge $15 for basic pedi. Had to ask twice to remove rest of calloused areas. Then I just gave up.
Great service and very attentive staff
They use the liners in the tubs for pedicures...which I really appreciate. We didnt have to wait too long and did not have a reservation. Good job for the price.