My initial contact with this agency left me stunned that they actually answered their phones!Tracy provided great service, was knowledgeable about the products and the different coverage options and patiently answered all of my questions. Tracy also was able to provide quotes from a handful of carriers for comparison.I had been with my prior carrier for almost twenty years, but was never able to get them to pick up a phone. Throw in a considerable savings on both policies, and whats not to like?I highly recommend this agent and the agency.
Nice guy friendly with everybody always ready to help and give best advice thanks Essam
Weve been going to Essam for years now. Absolutely great guy. Very honest and professional 👍
Essam who helped me to get in to the insurance company he gave me a good deal that I never found it somewhere else thank you and high recommended for them!
I really disappointed the way Nate was handling my issues with my insurance Berkshire Hathaway horrible insurance I get a huge increase $ 630 for 2 and half months just because I add copart, and I was told there should be no increase, also they took my down payment renewal one month ahead of time thats why I found out about the increase, because I didnt get a notice saying I will have an increaseIs just 2 months trying to get my money back and not a single call just text messages and excuses a really horrible serviceNate if you knew Berkshire Hathaway is a horrible insurance and charge an arm and leg to add copart, why you didnt say nothing about itI know you guys get commission for everything you sold, but I think you should tell the client before making any changes, Never recommended, Im so angry about it .After 4 months trying to get part of my money back and talking to different people on Soliman insurance,I cant get an explanation why they change my Tow Truck to a different classification ( AMPHIBIOUS VEHICLE ) yes just like that and didnt notify me of increases or change to AMPHIBIOUS VEHICLE, I didnt modified my truck, ridiculous change but somebody did, I only added copart just like any motor club and get charged $630 more just for 2 months plus my monthly paymentI load some pictures of the truck and the changes they make AMPHIBIOUS VEHICLE and Old and new vehicle is the same that is why I dont understand the increase if the truck stay the sameGood luck people looking for insurance beware of these guys and Berkshire Hathaway
Tracy is wonderful! Her customer service went above and beyond. She was accessible and helpful. I deal with a lot of customer service representatives daily and I have not had such amazing service in years. That is no exaggeration. Most people take days to get back to you or pass the buck when it is something they do not know immediately but Tracy was extremely well versed in all issues and was so communicative it was great! Thank you so much for everything!
With so many questions Essam is the definition of outstanding customer service! Anything I need at anytime. Essam on top of it
Esam is extremely polite with his customers, he focuses his time on what the customer needs, and he searches for the best deals. I’ve been working with him since around 2016. I am very satisfied with the service Esam is providing me.
It was nice to renew my insurance Mobil with nationwide and the employee Essam was kindly and complete what I need easily and friendly. I was was with my wife very happy for that interview. With Essam. Thanks so much guys. I appreciate your job
I have been with this company for 6 years and that because of Essam he’s the best, always gives me the best deal and best advice. Thanks bro
I definitely recommend Essam .He have a good customer service scale
Mr. Essam is a professional man who cares about customers and offers several options, and the best in the market. Honestly, I deal with your office because there is a wonderful person like Essam in it.
Essam help us with our home and car insurance he give me very good deal and also very good customer service I really recommend him
Kristen and the entire Soliman Insurance team are TOP NOTCH. They helped me get better coverage, for less money, and provided incredible service along the way! I highly recommend them for all of your insurance needs.
Tracy was extremely helpful in finding the best price for me while meeting the needs l asked for auto coverage. Tracy has always been quick to respond to my questions or requests and beyond understanding when I could reciprocate the same quickness. I would recommend Soliman insurance to anyone who needs coverage!
This was the friendly and professional insurance agency we were looking for. Excellent service with competitive pricing. Rob, our agent, did an amazing job explaining the policies he was selling and also offered us many tips on the area as we are new to Arizona. Highly recommend them.
Carlos Fregoso is a great agent we are happy with his service and attention, thank you Carlos. Great Company.
Essam is very helpful and responsive, communicative. Excellent service
This place is excellent, always kind and respectful and fast! They are one of the best places to go to, and will always answer questions you have !
Just moved to AZ and was on a hunt for an insurance agent. I read all the reviews here, contacted Rob Lamb and within a couple of hours he delivered 2 auto, 1 motorcycle and a homeowner policies. The policies were robust and we were pleasantly surprised at what he quoted us. He is extremely knowledgeable. I can assure you, you will NOT be sorry.Rob if you read this review, you have a lifelong client. 😊
We recently signed up with Soliman Insurance. What a blessing it has been. Our savings were instant. Our monthly cost went down $200 for the exact same coverage. Tracy OKeefe always responds quickly to our questions or concerns. What else can you ask for! I only wish we would of found you all sooner. Thank You!
Tracey has been a very important reason why i have Nationwide. She works non stop to make sure everything is where it should be. She is a must to have on your side if you need insurance. She is by far and away the best agent you can get. Ive had insurance for many years and Tracey is by far the best agent.Jerry Clark
Our agent Nate is very knowledgeable. He responds to our questions and requests quickly, completely, and accurately. He understands our business, our insurance needs and often has helpful advice and/or suggestions. We highly recommend him.
I have home and auto insurance and Im very happy, quick response, best service, always best priceshighly recommended
Tracy O’Keefe, as an agent for Soliman Insurance & Financial Services, is a great example of the company’s commitment to excellence. Her knowledge of products offered, honesty, and timely thoughtful replies should be an example for the entire industry. If you are curious whether you can save money, would like an honest independent review of coverage needs, you owe it to yourself to contact her.
Great customer service and great rates. Rob Lamb was attentive, thorough, and made everything easy. Not only did Nationwide have the best rates for our needs, but recently covered everything when our kitchen flooded. Nationwide covered everything including our all too long hotel stay.
Rob is the best agent I’ve used thus far. He’s always available to answer questions. He makes it a priority to find the best coverages that fit your budget. It’s very difficult to find an agent that actually works for you but you don’t have to look any further, just give Soliman a call and ask for rob
Customer service from Rob was outstanding. Rob was very easy to work with and got me a great deal on life insurance! He has gone out of his way to help us! Highly recommend
We truly cannot day enough about Mr. Rob Lamb and his staff at Soliman Insurance. We own an Independent Insurance agency that specializes in surety bonds so we often have customers that are looking for other types of insurance and Rob is always quick to call our clients right back to see if he can help. There are so many options out there for people when they are looking for bonds and insurance so customer service is number one with us and obviously number one with Rob and his team, which is very important to us when we are recommending another agent.We appreciate his referrals and look forward to doing more business with his agency in the future.
I had a wonderful experience working with Soliman Insurance. Essam was very professional, direct, and helpful! I switched my car insurance and saved hundreds of dollars. Very impressed. I would highly recommend!
Always very responsive! Tracy has been very proactive in helping us select the right products across all our P&C needs (Home, auto, and flood)
Friendly and very willing to meet my financial needs without compromising quality of coverage. Answered any and all my questions and concerns. I i would highly recommend them .
I have had the pleasure of working with Tracy OKeefe as my insurance agent for several years. She has assisted and advised me on 3 homes and a car. She is honest, enthusiastic, detail oriented, disciplined and has an eye for the minutia that most miss. These qualities are essential when trying to determine what exactly one needs in an insurance plan. I trust her to insure most prized possessions and I highly recommend you do the same.
Carlos Fregoso was so helpful!
Robert Lamb provided amazing services to me from start to finish. 5* seems less based on my experience. I was looking to switch my Renters and Auto Policies because I was being charged heavily from my the then Insurer. Robert analysed my case and needs meticulously and proposed a very cost effective options meeting/exceeding my needs and expectations. During policy period support was 100* and when I had to relocate to a different state, Guidance provided was just amazing. End-to-End solution for all my Insurance needs. You rock Rob!!!
Several years ago I had switched to Soliman Insurance for some great rates they quoted me. The service has been excellent. In particular, Tracy has been giving me some excellent service and is always on top of things. Recently, I priced them out only to find out they are still the best value out there for insurance, especially when you are able to bundle all your insurances together.
Mark is a great guy and and a true Insurance Executive. Listen to him he will guide you the best way to proper delvered.. As a fellow Executive from a another Ins co. Mark knows what it means to be there for his client. Mark Sims will see that you are properly indefifiied for the loss you could not afford without the proper insurance coverage. In other words 🌈 dont pick ⛏ up the pennies and step over the DOLLARS . 💵 They say youre in good 🖐️👋 hands s with Allstate but your in better hands 👐with Mark Sims. 👐 Believe me Farmers said they has seen a thing 💭 or two. ✌️ Roof 🔝 parking 🅿 🏘️🚗💕 on a romantic night 🌃 🕺💋💃 💞 🆗 ❓Just ⚖ 🆗❓
There are three things that are key to being a great property and casualty insurance agent. Number one. Be genuine. Find out what the client needs and compare it to what he wants. The happy medium somewhere in between.Number Two. Be thorough.Number three. Be responsive. After finding out what the client needs, what the client wants, then find out what they can afford and make a recommendation.That that is what Rob Lamb did for me.
Rob was very easy to work with and got us a great deal on insurance! He has gone out of his way to help us! We appreciate him very much!
Rob Lamb at the Soliman Agency has always been great to work with and I’m happy to send business his way. Knowledgeable, friendly and caring. What more could you want in an advisor? 10/10 recommend.
Outstanding Insurance Agent. Always looking out for the best interest of his customer. Always available and looking for the best possible option to save me money with the best coverage. I highly reccomend Carlos for any insurance needs. He is a very knowledgeable and helpful Individual.
Rob has been my agent sense 2012; he has always made himself available to answer questions for me. Rob has always kept in touch to make certain were getting the best coverage at the best rates. I never even think about looking into other coverage. Thank you Rob for excellent service
I recommended Nationwide insurance, very nice persons and I wanna thanks Mr. Essam Keryakous for helping me to got the very good deal for my cars and home insurance with better prices
This agency is top notch. We are very satisfied with there competence, and look forward to many years of continued partnership. I would recommend them to anyone looking for excellent insurance direction and coverage. My son Ryan William loves them too!
Best prices Ive found out of any auto insurance company during the past decade when almost everyones financially distraught.Tracy OKeefe has helped get over $600k in vehicles insured for me w/o any issues since 2015.
Spoke with Mr. Lamb (http://soliman.123reviewforme.com) regarding homeowners insurance. He took his time and was so kind and through. Would recommend!
I’ve been receiving nothing but the best customer service on my insurance policies here for the past few years.Max is quick to respond to all my questions and works hard to make sure I’m well taken care of.I would highly reccomend this office to anyone looking for top-notch service.
Tracy at Soliman is super helpful and very knowledgeable when it comes to insurance. Soliman always provides great customer service and is very responsive to communication, which is mandatory when dealing with insurance companies. Always a great experience!
Aimee was so much help. Her customer service was very professional and she helped me with everything. After talking to her, I was a lot more calm. Keep up the great work Aimee. She’s incredible!
Rob was very meticulous in finding the policy that would best fit my needs. His customer service was outstanding. Hes trustworthy and likable. The type of person I love to do business with
Customer service from Tracy at Soliman Insurance is outstanding! They are friendly, professional and respond to all inquiries quickly. Highly recommend.
Tracy OKeefe provided consistent, detailed and friendly support for my insurance requests. It was a positive experience working with this agency.
Rob Lamb was able to help me with all my needs.Thank you for your time. Because of customer service like yours is the reason for my loyalty to this insurance.
My insurance agent is Aimee and she’s probably the best agent I’ve ever had! She’s super knowledgeable, very friendly and easy to talk too. She answers all of your questions. I definitely couldn’t be happier with my car insurance carrier and my agent!!
I just have to say had never had such superior customer service from a insurance company. They treated me like a queen and helped answer all my questions in such an outstanding friendly matter ! I highly recommend you guys to call and switch your insurance company over to nationwide. You will never go back to any other type of insurance company, ever !
Moved to Phoenix two years ago and Essam was recommended to me. I had a very good experience getting auto insurance from Nationwide. Essam was very helpful introducing and explaining to me in details different coverages that were available to me. He is very kind and patient; he would sit hours with you trying to help without him being annoying asking questions... I would highly recommend him for insurance needs.
Love working with this Company Make everything easier for me Great customer service even buy the phone
One of the best Insurance agency offices I have ever been at, they welcome you in with a smile and by giving an amazing customer service. I spoke with Essam for auto and home Insurance quotes, he was able to give me a quote a really quickly. He gave me a really good Insurance coverages and really affordable prices. Thank you Essam for your good work. My number one place to recommend for family and friends.
My name is Norma and l have been use Nationwide for a while, the service is very professional, affordable prices and they always answer when l need them especially Carlos. I recommend this company for all the insurance stuff.
Spoke with Essam keryakous he was so helpful, explained everything for me professionally.
I met Essam couple weeks ago, talked to him about getting an insurance quote for my house and my Vehicles, and he got me the best insurance policy that fits my needs . Very knowledgeable and understanding guy. I definitely recommend him.Keep up the good work
Excellent experience with Tracy OKeefe. Friendly, professional, prompt and very helpful with all insurance needs.
Soliman Insurance Agent and his Office Staff, especially Essam Keryakous are very professionals and polite people, they are handling my Insurance policies in a timely manner and communicate with us very well, I strongly recommend this Agent to my friends and family .
Tracy has been such a wonderful agent. Thank you so much for helping me out with my mortgage clients. You are the best!!
Where to start. I will have to say after being a customer for years I’m not happy with this insurance company I truly feel they are very unethical and would never refer someone to do business. They have my address and marital status all messed up. And then I guess back in December my agent upped my deductible from $500 to $1000 without my ok and now I’m stuck with a $1000 deductible. I will be reporting this company for bad ethics.
Tracy OKeefe did an outstanding job obtaining a new Homeowners policy for us and also finding E&O insurance for my business.Dealing with the homeowner insurance took effort and persistence. We had been with our existing insurer for about 20 years with only one storm related claim. Last year an HVAC company, didnt service the unit properly, which resulted in a large water damage claim. The insurer agreed it wasnt our fault and is pursuing the contractor for reimbursement. However, they wanted to increase our premium by over 33% at renewal. Tracy tried to get them to not surcharge us, but when they persisted, she found another A+ company to replace them for a significantly lower premium. If it hadnt been for her hard work, we would have had a problem.I was so pleased with this that I sent her the current E&O policy for my LLC and said see if you can do better She didnt just look for a lower premium, but went through the basics of my work. When she and the underwriters determined that my business had changed its focus and scope slightly, they were able to offer modifications to the policy - at a much better rate.I would recommend her to anyone.
The best insurance company out there I love this place!! Especially Essam he’s one of the best workers I’ve seen and always responds really fast and gives the best deals and really kind and caring
I have had very good experience with this agency. Especially with Rob Lamb . He has been very helpful any time that I had a question. Has always gotten back to me very quickly.
Great insurance company and the people working in the office with good customer service. Always they help me. If you want to go just speak with Esam, his the best.
Very happy with this agency. Always willing to answer my questions with great detail and knowledge of the business. Highly recommend!
Nathan is the best insurance agent I have ever worked with and its not even close. He gets me the best deals of course but more than that is his customer service after the sale. Any problem, be it a claim, billing, change in policy....Nathan fixes it fast, and he is always on your side. Im spoiled rotten now and cant imagine ever working with another agent!
Rob quoted my family auto insurance after our policy increased. Not only did he save us a couple bucks per month, but he was able to double our coverage.He was very professional during the process and I would recommend anyone looking for a quote on insurance to call Rob.
Tracy helped me ensure my vehicles and house with ease. She made it seem so easy and also the process was a lot quicker than I thought it would’ve taken.
Great experience with rob lamb all together great customer service I thank God for this place today
Rob Lamb is awesome! Seriously the best rate I have found. Very understanding and super easy to work with!
I called to cancel my policy. It was 11 am, and the recording said I reached them after normal business hours. The recording offered me a series of options such as to change a policy, press 2. When I pressed 2 it said it was not a valid option. Why offer me the choice, if it isnt a valid option? It said I could leave a message, but at the end of the recording, there is no opportunity to do so. It just hangs up on you.
Soliman insurance agent and his staff,especially Essam keryakous he is doing a great job
Great agent, very helpful and got me the best deal on home and auto insurance.
Rob has helped us extensively in the last year with finding the best possible rate. He has returned my call after hours more than once and been so kind and patient with us.
When I had a few questions about upgrading my insurance, I called and a nice woman named Tracy helped me figure out everything I needed to know about the process and the cost.
Great service. Very happy to work with Carlitos Agent. Knowledge and experience helps me to make good decision. Thanks Soliman Insurance Agency!!
Very Helpful, & Great customer service!I recommend anyone that is looking for insurance, Nationwide is the Best ! They take excellent care of you! Thank you again Nate Schmidt :)
I love the people here! Incredibly knowledgeable in what they do and are very patient in explaining my insurance to me when I kinda get confused about my coverages. I know I can count on them when I need to make any changes knowing that they are really looking out for me
Tracy was very helpful with helping me with exactly what I need for my family. Would definitely recommend for my friends and others!
Essam, was a perfect helper to get the right rate for my auto insurance/ I have been with nationwide over 3 years I like it good to do business with them.
I switched to nationwide from progressive and I had many claims, The agent Essam has been a good help for me and my family. He is very considerate to the point I felt very taken care of during the hard times... I recommend him to everyone especially Arabic speakers.
Essam is great agent and he does a really good job he is the best and he love to help people he’s so helpful and gave us a great deals we really appreciate him :) We recommend him
When I was adding coverage to my vehicles Tracy helped me find the best coverage and what was suitable for me. If it wasn’t for her I’d still be setting it up.
Essam is the number of service man ...if I will open my own company, I will make sure that he works with me .. he simply makes everything easy
Essam is great agent to work with at nationwide he’s so helpful and gave me great deals always answer his phone when needed I recommend him
Everytime I have had a question regarding my insurance, everyone at the office is incredibly helpful and never leaves me unanswered. They are a super polite and reliable team!
Great Team! I can go to any Agent knowing Ill receive the same friendly customer service! Thanks guys!
Really showed caring when it comes to coverage and cost
Rob was very helpful and knowledgeable. Enjoy working with him.
Essam has been great. I can’t say enough about him! Thanks for helping me!
Essam has been our agent. He is amazing and always responds quickly. Thank you very much for help.
World class, good to take care of the people when I have moved from Chicago to Arizona the first thing I did the car insurance when I was have meeting with Essam Keeyakous he is really helpful to me he find me a good deal with Nationwide insurance I really recommended this guy He is helpful and he always have smiley face :)
Nate is great. He works for your benefit, working the way that works best for you
Essam is the best, he is really helpful, he is always helping his customers all the time. The best thing is he can deal with all costumers, he can speak 3 languages.
Been with this agency for years and have never had a complaint. They are easily the best agency I have worked with!