Juan and his team have been amazing so far. I switched insurance company when I purchased my new 2021 Toyota 4Runner and the transition has been amazing. Not only where they able to save me money on my monthly premium but Im also covered for much more than my old insurance company. Win win for this girl. Thanks Juan and team for making life easy when it comes to insurance.
Very professional and welcoming to Allstate. I switched from a different company when I moved to Phoenix because the rates were incredibly high. Allstate gave me an incredible package deal that I could not resist. After signing up with them they gave me a phone call a few days later welcoming me to their Allstate family. 10/10 would recommend to friends and family.
I have nothing but positive things to say of Juan and Maria! my parents used them to obtain their first home and I did as well they simplified everything for me so that I wouldn’t move a finger unless I needed to. They fought even with the pandemic going on I highly recommend them 100%
During the process of selecting my home and auto coverage, Juan Deglane agent went above and beyond to narrow down exactly what I needed and took time to compare different coverage amounts.Also, whenever I had any questions regarding my policy, Juan Deglane agents team was very fast to get me an answer!My recent rear glass replacement was painless.Update: Requested a simple policy change, but it didnt happen.While I was checking online for my change request, I found I could do it myself.Update: Very poor service after buying insurance. Milewise issues in which my Agent should be helping me with (That is what the Agent is for, to help their customers), but the service/help is not happening.
Great team. they took over after my previous agent retired. it was seamless and the level of service has not declined. I look forward to working with this team for a long time.
I HIGHLY recommend Juan Delaware and his colleagues for any of your insurance needs! He has unremarkable knowledge and can help anyone save money. Hes prompt, professional and I have never been more satisfied with a car insurance company! ❤
I was enrolled in December for my home owners insurance and was selected by my escrow company. I did call to get a quote for auto insurance and Juan was so quick to get me the information back. His sense of urgency was impeccable.
I needed a renters policy and complete process was handled electronically. Juan and I missed a couple of calls from each other. We were able to workout the kinks thru email. Theyre website is amazing. The staff is even better.
Always so helpful and get quick responses.
From the first phone call through the purchase of my home, the agent was exceptional. They anticipated my questions and understood my needs better than I did, and made every process so quick and easy. Im very satisfied. They are my go to for all of my insurance needs.
Always bery helpful
Will never obtain services from this company again. Specially from this office. Trying to obtain a straight explanation is the most difficult thing. Representatives tend to provide different information. The most frustrating people I had to encounter! Will not recommend.
Ive had very little interaction. I bought my policy when I purchased my home. Easy, pain-free, no-hassle!!! I received a phone call before my renewal to actually speak to me and to see if there were any changes or concerns. I truly appreciate this type of follow through. Thank you!!
Super helpful and very patient. Thanks for your help.
Great, Juan and his team are always available to answer any questions. I am completely satisfy with their service.
Worst costumer service. They will either put you on hold for 20 min or transfer your call to someone worse then them.
Juan and his staff were very courteous and attentive. Would recommend them for your insurance needs.
Noodles where cold everything needed salt turn back go the otherway
The person I spoke with was not very helpful ...even suggested for me to call another agent...Sad!
Thank you for sharing your opinion, believe me I will take it into account.
This man dared to tell me that he will take my children out of his office because they made a lot of noise .... It is the worst.
There is no that horror😠😠
I dont know how they dare to do that.
Because I found what I was looking for