All ok until 2 months ago. When we add a new driver. We agreed for an amount and that was a lie. Be careful with this place. I left this insurance. I prefer pay more money with other company at least more honest.

Called today for some issue with my Home Policy and Jessica answered my call and she was patient and made a 3 way call with the appropriate institution and my problem was resolved. In customer service that’s her job...but the way she talked and guided me is worth the review! Keep it up Jess!

Cynthia is the best! She is very, very thorough and they have great rates so because of her and their rates I switched everything to them, 2 vehicles, a motorcycle and renters. Cynthia, you ROCK!!!

Great customer service. Guillermo and the rest of the staff are very professional

Great customer and professional agents that keep up with all my insurance needs. Thank you 😊

Best insurance agent ever! Thanks for being awesome!!!! The girls in both offices as well! Yall are the best!!!

After 11 years of having insurance on homes and multiple cars they are canceling our policies because my teenage son had two minor accidents in 2017 and 2019. Also because we used roadside assistance for a lock out and a flat tire. Isnt that why we carried full coverage all these years on 3 vehicles and two homes. Not to mention life insurance too! Wow talk about a slap in my face for our loyalty. State Farm you duck. Shopping for new insurance!

SUPER AMAZING STAFF!! Ruby helped us and was extremely patient, understanding, helpful, took initiative and definitely showed care and concerns for our family and safety on the road. Super down to earth person. My mom has had her insurance with Guillermo Morales for about two to three years and I know she would definitely will be coming back. Thank you Ruby, Guillermo and everyone else over at State Farm!!!! #DRIVESAFEANDSAVE

Excellent service. Very friendly staff. Every time I call they make you feel T easy and answer all the questions

Great service

If you want to truly be heard and understood this is the right place to come too they will help you meet your needs so you are the most comfortable and satisfied. I highly recommend doing business with this team.

He always tries to help us get the best insurance option.

Best State Farm Agent around! Had a great experience after visiting the office for a quote. Guillermo & his staff truly care about your well being and help you plan for the future!

Excelente service I Was afraid transferring my policies from another state was going to be hard and they made it easy and very inexpensive it was the best experience i had with an insurance agency in a long time Really appreciate guillermo He came out of the office just to meet me and welcome me to the office and arizona

Always resolving my problems and answering my questions. The best team ever 👍🏻

This insurance place helped me with all my needs they are really Friendly

Great xustocus service, unbeatable rates. Jessica Meza did a great job. Thank you. Saved us a good amount of money

5 star for the excellent service. The staffs are really nice and helpful. I highly recommend this agency to anyone.

Excelent service. Always talk to the owner. Very great staff

I have been working with this agency for years. They are always very responsive and they have always gone above and beyond to satisfy my insurance needs. Highly recommended statefarm office!!

Excellent customer service! Im really grateful to Guillermo and his entire staff, they helped me a lot with my insurance needs. Highly recommended.

Staff is incredibly nice and very helpfulThey will answer all your questions regarding insurance and will patiently look for the plan that better fits you 💯

I called here for a quote and not treated too well. Find a better agent, and agency. Had poor customer service, and knowledge in just the basics, so didnt want to bother with this agency. 👈👎

Excellent customer service maritza answered me all my questions with patience thanks

I really like the costumer service( thank you matiza ) she was very kind person with me and the prices are really really good, i really recoment it.

Great customer service great staff and friendly team I recommend this office 100%

Made a change to my policy and ever since my payment keeps going up, and nobody including manage r can give me an explanation, paid what i was told to and next month i get a different amount with again no explanation when i was already told it was a set amount the previous amount.VERY SUSPICIOUS! I have to be calling and sending emails.Office doesnt take care of their customer especially when i have NEVER missed a payment for several years

Great experience! I bought my first car and they immediately helped me insure my vehicle, I am very satisfied!!

Recently become State Farm customer, positively surprised with great care and outstanding customer service. Agent Ms Izumi is very professional and completed all what I needed over the phone in no time.Highly recommending this agency to anyone.

I love that they are open later than most office. Everyone is always so nice.

Amazing customer service! Maritza has a very positive attitude! Great service!

Amazing Staff never have had a problem with them, highly recommend to go see Maritza for help ! Her Assitance was A+ !

Great customer service at this location go with maritza molina recomenrded

Great customer service very friendly maritza did her best to give the best possible quote with great patience thank you.

Guillermo and his insurance agents are extremely knowledge and really care about their clients! They can handle all your insurance needs.

I love Guillermo and the Staff super professional all the time super friendly and nice eveytime Ill go over to him he has whats write for my house,auto,life insurance I totally recommend him because he knows what he is doing and always returns my calls and guide me true I just got a loan thrue state farm bank and Guillermo had the patiance to guide me every step of the process thank you so much god bless see you for all your help its been a long way but you are the best on the business

Excelent customer service Maritza has a very positive attitude thanks

Affordable price, very friendly and courtesy treatment, quote me for less than I was paying for, recommended!

I have had them for many years of reliable Insurance services, friendly staff, I recommend them 100%

Very professional group! Highly recommend them.

Great customer service. Friendly staff and agent!!

Very knowledgeable people . I am very happy with the service. Thanks Valeria for taking the time

Great customer service thankyou all for your help

Great customer service thank you maritza for you help

Very Good customer service.

Very kind great customer service

Great customer service.

Great customer service, patient staff and understanding managers.

Maritza does a great job, very helpful.

Around the corner from my house and not able to make a payment because my agents location is in Scottsdale.

Good customer service

Great and efficient staff, very pleased with the service

Professional Service and amazing staff

GREAT CUSTOMER SERVICE.

Amazing service

Very nice service.

Busy but very friendly

Poor communication.

Good insurance

Amazing customer service

Very bad customer serviceDont respect customers

Great service !!

Awesome

For years i have been a State Farm Insurance customer, and Guillermo Morales State Farm Insurance Agency

Muy eficases, saven aser su trabajo muy Bien con Mucha esperiencia, asen muy Bien equipo todos.

Excellent service and very good treatment

Very friendly bilingual staff

With these people you do not receive ANY KIND OF HELP during this crisis, we are all without work, without hours, etc. I needed to lower the coverage on one of the cars because it is impossible for me to pay so much money and the first thing they do is notify the dealer to look for problems for the clients. They are not trustworthy, what they always want is to get you as much money as possible, even in the midst of this situation that we are experiencing.

Because they help you opt for auto insurances at a very low price and apart from that they offer you home insurance and life insurance.

They dont charge you a lot for insurance

My husband and I were not helped, we made every effort to continue paying for their services and betray clients. They are not outlaws.

Very good

It is very good insurer a little expensive but good 🌟

Recommended this office Melissa helped me a lot with my Life policy and my car insurance excellent customer service

Fast service

Always a great service thank you very much 100% recommended

Very good customer service x part of the whole group, thanks Guillermo

Excellent

Good customer service