WOULD GIVE MORE STARS IF I COULD!! Hector and his lovely wife were ABSOLUTELY AMAZING! They were fast to show up to a 2 am call for help and showed up like a knight and shining flatbed! The were quick to the call, kept me updated on arrival, practiced extreme patience and kindness while having trouble reaching my insurance company (over 90 minutes!!). I am unable to express fully how much I appreciate them and what an outstanding job they did!!
Rosie and Hector came to save the day for me when I wrecked my car. They were there in less than 5 minutes. They were courteous, kind, happy to be able to be of assistance and all around incredible people to work with! Not only that, but they didnt charge skyrocket amounts of money in order for me to get my car towed back home. I highly, highly recommend Rosie and Hector to tow your car if ever youre in trouble! I thank them over and over and they were so kind and gracious. Instead of 5 out of five I give them 10 out of 10 for how amazing they were with me in my hour of need. Thank you Rosie, thank you Hector you have both made my life so much better and so much easier! Not only that they towed my car back into my parking space. 10 out of 10 for sure! The prices were on point too
If I could give 10 stars I would. We were stranded after a grueling guesswork battle on the GW parkway. We had been breaking down and repairing when we had to call time of death on our Forester.After trying to get numerous tow companies in VA AND DC to not show up, we called Perez. Half an hour later we are hooked up and getting car home. Nicest and affordable. They are the best.
They were supposed to tow a car for me. the came and the car was not there. This charged my credit card $127 for a service that was not completed. the rep told me that was there policy which was never informed off verbally or in writing before the charge.
Hector Perez Towing was there when I needed it the most. They provided quick and affordable service, with ease of payment. They were also super friendly and made me feel really comfortable given the situation. Crossing my fingers my car doesn’t break down anytime soon- but now I know who to call if there is a next time! I would highly recommend plugging their number in your phone in case of emergency. Trust me, you won’t regret it- they were great!
They came out quick but charged me an arm and a leg to do so ($690). They were thoughtful in that the wife sent me some pain medicine after wrecking my car and the driver was very friendly and kind on the 1.5 hour drive to my house. I would have given them an AMAZING review .... but they illegally charged me an additional $318 and when confronted the wife/secretary claimed she didnt know why then called back to say it was bc it was a rescue tow. We had discussed the entire situation before I was quoted the $689 charge. There was NO MENTION AT ANY TIME of an additional $318 charge. I even tipped him $50! They did refund my money, but its a shame that such good, fast service was overshadowed by them stealing from me.
Perez Towing was our angel today! On our way home my tire blew out on 270, called my road side assistance and they couldnt help me out at all. They flat out told me that if they couldnt get the tire off they would still charge me. So I decided to search for a towing company on my own, thats how I found Perez Towing! Not only did they explain to me how they could help me, but assured me that they would indeed be able to help me. As soon as I was off the phone they arrived in 10 mins and got to work. They talked me through everything and made sure I was safely back on the road with my family! Thank You Again!! Muchas Gracias por todo!!!
Ever get in a really bad situation with your car? I just had such an ordeal.After a day of work I often go out for a nice evening drive in the countryside. This time I managed to get stuck in a ditch on a snow-covered, unplowed, partly flooded, dirt road inside a forest close to a mile from the main road. I saw that the road ahead was flooded with so much water from melted snow that I figured I had at best a 1-in-2 or 1-in-3 chance of getting through it unscathed. There didn’t seem to be enough road for me to turn around on without getting stuck so I slowly backed up and drove in reverse for a while with the goal of reaching a safe turnaround spot. I misjudged this narrow road and one of the rear wheels in my rear-wheel drive car got stuck in a muddy ditch where it had no traction. Trying to get out of this predicament on my own was hopeless.I called my automobile insurer and they dispatched a tow truck from a local company. The guy who showed up had a small tow truck that did not have 4-wheel drive. He said he was worried that if he helped me he himself would get stuck. He told me he would back up to a turnaround spot and come back, I assume, driving in reverse so he could hook up my car and tow it. Once he was safe he called and said he couldn’t help me and that I needed a tow truck with 4-wheel drive. He left me stranded. I followed up with the insurer and discovered that the driver had lied and said the road where my car was stuck was too dangerous to operate on. Sure, it was a difficult situation but there is no way the road was dangerous. This driver just didn’t have the experience and know-how to help me. The insurance company told me there were no 4-wheel tow trucks available in the area and that I was on my own. The representative told me to call 911 to deal with it. That seemed ridiculous to me and the thought of me getting emergency first-responders to help out seemed like overkill (and in such situations I’ve heard of people getting hefty bills in the mail afterwards for rescue services from the local government – there is no way I was going to take a chance with the greedy government of Montgomery County, Maryland), so I tried again in vain to free the car getting covered in cold mud in the process.It then occurred to me that maybe the insurer was full of it. I googled nearby towing companies and without much effort found one that had 4-wheel drive tow trucks available. It happened to be Perez Towing of Germantown, Maryland. I called and they asked me to explain the situation and send photos of my car in the ditch and the road so they could figure out what to do. They figured it out and sent two men in a big, beautiful 4-wheel drive tow truck. They knew exactly what to do and after maybe 15 minutes or less of trying they got my car out of the ditch.I am so glad I found Perez Towing. The fee was more than for a normal tow but it was reasonable in the circumstances. I recommend this company.
Nice services fast
Great service!
Amazing price and service! They towed my car from Maryland to Virginia quickly and safely. They were accommodating to unload the car in my driveway since we could not start it at the original location.
Thank you for your excellent service, very kind and for your availability to help us and they speak Spanish 👏🏼Thank you so much for your excellent service, for being so kind and for being available, thanks you are awesome !!