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Roof MD
7574 Old Mill Cove, Germantown, TN 38138, United States
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Roof MD

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Da
Review №1

Greg and his team at Roof MD specialize in making the roofing experience as seamless as possible. As a public adjuster in the area I have witnessed on a professional level the extra time and care they give their clientele. Willingness to take the extra steps needed, exploring whatever avenues needed, and puts the homeowner and business property owners roofs a priority. Top class company with top class service.

Da
Review №2

It’s difficult to have confidence in selecting the right vendor for a major repair like we had. I’ve seen the great quality work Roof MD is putting out day after day, and they are top notch. They were straightforward and honest in the discussions regarding insurance and repairs. Also the prompt, complete and careful workmanship they provided is hard to find these days!! Seriously, what an asset to any homeowner this team is!!!

Lu
Review №3

These guys offer all the recommendations we needed. Very great work. Liked them from the estimate to the finished work. Had other offers as well but no one beat their offer and professionalism. Very honest and reliable. Would definitely be using them again. Also offered interest free financing. What a deal!!

Vi
Review №4

I had a great experience using ROOF MD. Greg explained everything very thoroughly and made sure I was satisfied with the choices before starting the work. It took the team about 4.5 to 5 hours and the job was completed. Thanks so much for replacing my roof. We will be using you again in the future. Highly recommended.

Sa
Review №5

I would like to say that Mr. Greg was prompt in responding to my call and very willing to assist me in getting some help in repairing a clients roof. He was more than accommodating and even provided me with some great tips.

Er
Review №6

We contracted Roof MD after 5 other bids. They offered a great price which is normal in the business as its an incentive to hire quickly. We contracted them to do a commercial roof. They showed up and knocked the job out. They were responsive, respectful, and got the job done within timeframe. I would recommend Roof MD any day.

Sp
Review №7

Roof MD showed up to do our repairs. They were professional and cleaned up the job area. This area was little damaged by a contractor and they made me feel confident that we won’t have a leaking issues again in the near future!

Ma
Review №8

Roof MDdid a great job with my moms house. I own the place, but she lives there and we had some repairing work to be done I have nothing but to say awesome things about the roofing project they did at our place. Thanks!!

La
Review №9

Greg is extremely professional! Roof MD is amazing, they made me feel just like family. Greg went through the entire process of adding a new roof with me and made sure I was completely understanding. The new roof looks incredible!  I have recommended them to other friends and family. Thank you so much for everything. Feel Confident when calling this company, they’re the best!

D.
Review №10

They did a good job on the roof. The only problem we had was a language problem with what supplies the roofers needed. MAKE them use the magnet to get up all the nails....just saying

Ga
Review №11

I had some follow-up questions about our roof and Roof MD went above and beyond to address my concerns. This kind of customer service is a rarity these days. Highly recommend them!

Ra
Review №12

Bad roofer. He wants you to do the the photos for the estimate yourself instead of himself doing it. Unsatisfactory.

Je
Review №13

Had roof replaced. The roof looks great and am pleased wit that aspect.After job was completed trailers with scrap were left in my yard overnight. The cleanup was not complete. Wrapping from the shingle bundles was left. Shingles and dust were left on the window sills. Also my new exterior A/C unit was scratched up from the crew allowing shingles to fall on it. All while the representative praised his crew on the cleanup. Also the representative Chase, the owners son, was only worried about getting payment not about customer satisfaction.The day work began we were then told that $2000 was required when the work was complete, we were not told this prior, and was not noted anywhere in our quote or contract.Photos were taken the day the job was completed.

Lo
Review №14

Caleb provided fabulous customer service and communication. The roofing crew, headed up by Chase, did awesome work even though it was a small job. I highly recommend them!

Al
Review №15

DANNY & GAIL SPINOSA:WE WERE SO PLEASED WITH ROOF MD, OUR SALESMAN GLENN WAS ABSOLUTELY WONDERFUL. HE MADE US FEEL SO COMFORTABLE WITH THE SERVICE THEY WOULD PROVIDE. WE HAD TO PAY FOR THIS OUT OF OUR POCKET BECAUSE OUR ROOF HAD TOO MUCH AGE FOR OUR INS. CO. TO COVER, SO THIS WAS A HUGH STEP FOR US. GLEN WAS THE TOTAL REASON WE WENT WITH ROOF MD, HE MADE US FEEL THEY WOULD DO AS HE PROMISED. HE DELIVERED WITH A GREAT CREW THAT WERE WORKERS THEY GOT TO OUR HOME AND DID NOT STOP ALL DAY. THEY WERE NOT PLAYING. YOU WILL BE SO GLAD TO HAVE THIS COMPANY IT WAS A TRUE BLESSING FOR US. GLENN YOUR THE BEST, THANK YOU FOR ALL YOUR HELP.

Sh
Review №16

Back in August this year one of Memphis finest summer thunderstorms came rip-roaring through our neighborhood taking on all comers. The roof on our home lost that battle sustaining considerable damage. Checking on line for roofing companies, I chose Roof MD. Mr. Glenn Forrest answered the phone and promptly made an appointment to personally inspect the damage. His recommendation was roof replacement. He walked us through the insurance claim process and personally met with the insurance adjuster. An agreement was reached and a new roof of our choice has been installed. The installation and clean up was excellent and done in one and one half days!If you have a roofing problem, I highly recommend contacting Glenn at Roof MD.George McKinney

De
Review №17

Glenn was my Sales Rep/ Project Manager, and when he came out to my house in Germantown he already had the measurements before he walked in my door. He explained everything step by step to me in terms that I understood and he was very professional. The crew that did the work actually worked, they did not just sit around like so many do. They even went so far as to protect my flower beds and Japanese Maple. When the job was done they even cleaned up behind themselves and hauled all the debris away. I was so pleased with the job I referred them to my mom and next door neighbor who both got a roof from Glenn also. I highly recommend Glenn with Roof MD!

La
Review №18

We love Roof MD!!! They have done two roof replacements for us! One at our old home and one for our new home we purchased!! Amazing service and the quality of work is amazing!! Highly recommended!

Ed
Review №19

My roof still leaks. We call repeatedly to ask them to come back. They say they will come but they never show up. Once they even tried to blame us saying we were angry. But after you spend several days waiting for them to come you get tired. Cant even go to store waiting. But they didnt wait for their check.

an
Review №20

I searched long and hard for the right roof contractor and ended up deciding on Greg with Roof MD. I’m so happy I did...I got a great looking architectural roof for an excellent price. Greg is honest and trustworthy and was wonderful to work with. I had to call back for one tiny leak around the dormer flashing after a 3 day torrential rain and he had someone here quickly and fixed it no charge, so I feel good knowing he will take care of our roof for life if any problem were to arise in the future!Don’t hesitate to hire him🙂

Br
Review №21

I had a roof leak around a drain vent. Greg and his crew not only replaced the leaky one, but did a survey of the roof and found a few more of the builder-grade gaskets that were starting to crack. In the end, we replaced all of them and the price was extremely reasonable. I appreciated the high degree of professionalism- they showed me smartphone photos before/after work was completed. And once started, the process was quick and efficient, and the roof did not leak again. Highly recommended!

Jo
Review №22

I had repair done by them last fall . Decided to call them to get a bid when i wanted to replace my whole roof. There pricing was good and i decided to go with them. They made the process simple and i was really impressed with their lifetime guarantee would recommend for anyone looking for roof replacement and repair.

Da
Review №23

I love my new roof. Great friendly professionalPeople really paid attention to detail. Would use again.

Li
Review №24

Jose from RoofMD showed up to do a roof repair. He was courteous friendly and knew what he was doing. Would highly recommend.

Ch
Review №25

Greg and Joseph did a great job and I’ll use them again!!!!

Je
Review №26

I am not sure if they are a good roof repair company or not, as I was never able to get them to even show up at my house to look at the job. I was told 2 consecutive weeks that someone would come out and give me an estimate, but both weeks no one came by and they also did not call to let me know. Never did hear back from them after my last contact asking about if they wanted to reschedule. Would not trust them with a job.Replying to the response - I work from home and was not at the store or anywhere else. If you showed up and I was not there, why did you not call? I only have the experience of how you treated me to rate you so you deserve and get a 1 star for not letting me know what was going on and why you never showed up after I waited 2 weeks. Not my fault I did not spend money, I tried but you would not let me.

Mi
Review №27

Roof MD did a great job on my house!! Replaced the roof in a timely manner - also did some rotten wood repair and tree removal ... their two foremen, Jose and Leo, did great work and were easy to work with!!Greg Crocker, the owner is very knowledgeable and does everything he says he will do! I would recommend Roof MD to anyone!!

Ri
Review №28

Greg and Chase Crocker did a fantastic job of communicating with me during the entire process, their crew did a fantastic job and had the place cleaned up so well that is was like they werent even there. Greg is even working to get me supplemented by my insurance company for somethings they missed during their appraisal. I recommend Roof MD to anyone looking for a roofing company.

Bo
Review №29

I am honored to work for RoofMD! Ive had experience, from an advertising perspective, and found most, to stormchase. We are solid, local and fair, with the best interest, of the homeowner.

Di
Review №30

Mr. Crocker and his team did a great job on our roof replacement last fall. We were concerned about an upstairs ceiling leak, which has no longer been a problem. He also recommended an adjustment to the pitch of our roof at the back of our chimney to prevent standing water, as the decking had to be replaced from previous damage. We have been very pleased with both the construction and appearance of our new roof - thank you, Roof MD!

Do
Review №31

I had an emergency tenant call saying that there was a leak coming from the walls. Unfortunately Im from out of state and was in a pinch. I called The guys at roof MD and they were able to get out there immediately to diagnose the problem. Luckily for me it was only a small issue that they could fix right there, but Ill definitely be using them again down the line when I need a new roof replacement.

Ti
Review №32

I found Greg, the owner, to be honest and reliable. I got a free estimate to see what I needed to do about the leaky spots on my roof, but he reassured me that things could be fixed and he was confident in answering any questions I had. The job was done correctly and on time, he’ll always get my referral. Thanks again, Roof MD.

De
Review №33

Excellent job. Very courteous and easy to work with. Thanks

Aa
Review №34

Excellent people! Came to my house, gave me an estimate, and even helped me maximize my insurance claim. I highly recommend them!

gr
Review №35

2 bogus reviews on my site, a justin harbor which was a disgruntled salesman who didnt sell anything and was fired. also a Betsy Rose- you know the lady who sewed the flag. I never worked on anyone with this name, found out from other roofers that the same thing happened to them. Just wanted to clear things up, .We strive to make all our customers happy. Head over to Angies list and you can see our specials and over 70 5-star reviews.

Jo
Review №36

Very honest and knowledgeable. Would recommend to any friends or family in need of roof repairs in Memphis.

An
Review №37

They showed up and looked at the roof for a dead valley repair. They told me that I would receive the estimate within a couple days. I received a text about a week later with a price, but not a real itemized estimate. I asked for a legitimate estimate in the form of an email. They never produced one.

Jr
Review №38

I highly recommend Roof MD !They provide great customer service at a affordable and fair price.

Jo
Review №39

Very honest and affordable. Greg was awesome! Thanks.

Br
Review №40

I had a storm damage nightmare on my hands until I met Mr. Crocker and he helped turn my nightmare into a dream come true. Roof MD helped me get all my storm damage repaired which included the following: A brand new roof, multiple windows, siding and any damaged wood they found in the process of repairing my other damage to the house. My wife and I were a little overwhelmed on what to do and where to start on getting everything fixed until I contacted Mr. Crocker and he was able to take the stress off me and my family and handle everything. His work was excellent, timely and was exactly how he told me it would be. He was upfront, honest and a pleasure to do business with. I would reccomend Roof MD and/or Mr. Crocker to take care of any future problems that I have with my home and to my friends and familys homes as well. Thank you Mr. Crocker for being an honest and trustworthy businessman that put me and my family at ease after a very stressful event. Everything he told us we would be getting we received and it was stress free, far beyond our expectations and a pleasure to do business with especially when he would fix minor issues that he didnt have to fix and would be upfront with me about everything before he did anything extra that hadnt been discussed before hand already and like most other companies he would not do work without telling me and then try to hit me with an extra repair bill in the end as a surprise that I wasnt prepared for. I would just like to say thanks again Roof MD and Mr. Crocker for helping us get everything taken care of in a professional, timely and trustworthy manner with no surprises or secrets at the end. Everything was done exactly how we were told it would be done and they went above and beyond our expectations.Thank you,Another overly satisfied customer

Jo
Review №41

I cant recommend Roofmd and Greg Crocker enough. They came out and helped us with our Insurance claim and walked us through the process. We got Owens Corning lifetimes shingles and they look great. Our yard was cleaner when they left than when they got here. I recommend them for any roofing job.

Kr
Review №42

Excellent, fast, professional service! Greg Crocker was able to get gutters up on our house in less than a week and for a great price!

Pa
Review №43

What an outstanding company.Greg and Roof Md. has saved my wife and I more than once.He has helped us avoid hugely potential costly purchases of investment properties in the Memphis area. His insight, professional experience in areas other than roofing has been invaluable in our pursuit of properties that will provide our tenants with safe, affordable and uninterruptible residency.Gregs level of honesty is a blessing in todays marketplace.Go with Roof Md. and enjoy the process as well as the friendship that grows.

Me
Review №44

Greg was awesome and very professional. He gave great customer service!

As
Review №45

These guys know what theyre talking about. Working with RoofMD has been a great experience (which we did not expect due to the stressful nature of the issue.) Greg and his crew were so professional and treated our home as if it was their own. Well refer them to anyone in Germantown. You should put a link to your Facebook/Google+ page on your website so I can give reviews on there too! Thanks so much.

jo
Review №46

Roofmd did a great job on our flat roof. 6 ofher companies could not stop the leak. Only Greg knew what to do. Thanks roofmd

Je
Review №47

I made an appointment for roof estimate on may 15 between 3 and 5 pm. No show no call. I am revising first negative post. Mr roof md. showed up yesterday, may 17th. Perhaps we miscommunicated, perhaps I was mistaken. I am retracting my negative review and apologize.

Ro
Review №48

I needed some roof repair and rotten facia boards fixed and they were the only ones I could get to do the job for a fair price in a timely manner. Thanks, Bob

ri
Review №49

For the past 2.5 weeks, Ive been trying to get a receipt of payment and paperwork confirming that the work was completed, so that I wont lose my current home owners insurance. Ive called and texted numerous times, but I havent received a returned call. At this point, I am very frustrated by their lack of professionalism. What if I had suddenly become unavailable when the payment was due?

Ju
Review №50

Greg is a great guy to work with!

Le
Review №51

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Information
100 Photos
51 Comments
4.6 Rating
  • Address:7574 Old Mill Cove, Germantown, TN 38138, United States
  • Site:https://roofmd.com/
  • Phone:+1 901-305-9136
Categories
  • Chimney sweep
  • Chimney services
  • Roofing contractor
  • Metal fabricator
  • Repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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