I was wowed by this shop. I had a flat tire and a lady at Walmart said I should go there. I would have paid for the service but they insisted its a courtesy. Very respectful, polite and helpful

Everyone was very professional and knowledgeable.young man that helped and 2 women that changed our oil ( one was asst manager) were absolutely great .have a mini cooper which is not a easy oil change .they had oil and filter available without prior correspondence. Only place I will go to get oil changed.

Fast and efficient. Go to place for my oil change. Everyone is nice and respectful.

Elijah was great, very knowledgeable and friendly. Quick service. Thank you!

I love going here. These workers literally must train for customer service. I have never been to this location and had a bad experience. They do their job and do it great. They are very courteous and have great attitudes. I wish every place was like this.

The lady that took my info is fabulous, just wish I could remember her name. Love this place

Courteous and efficient staff. Quick oil change at a reasonable price.

They do a good job every time.

Ok it took a while but thats ok the service was not very good. On my truck I have a sensor for tire pressure, I ask the gentleman if he checked tires air he said (yes) I left the station and I checked the air in my tires should be 32 lbs per tire in which one was at 26 lbs. Plus I near did receive a email from the company. Not a very good visit I I question if they even changed the oil $107.00 later

Very friendly staff, quick service. Jacob took care of my needs and explained everything that they did along with the price. Will definitely go again.

Awesome service busy but got me in-and-out

Service was pretty fast. The staff was friendly and helpful.

They take great care of all my vehicles including my military humvee

Outstanding service, friendly staff, timely!

Over the past few months of interacting with this location Ive added stars. Not only did this location step up, but it also changed my mind with their service delivery, and they remember me as a customer and my vehicle.

07/21/20. Got here shortly after they opened and was pulled in immediately, its interesting that they have you sit in your car while they do the oil change and related activities. There is a screen near your driver side window where you can watch them under your vehicle and under the hood while they do their work. The whole time a timer is ticking down the time youre in the bay. From the moment I pulled in until the moment they were done with my oil change was under 15 mins. While they were working they were calling out when something was completed and it seemed like someone else was double checking. It was a really neat experience. I did also get my wheels rotated while I was there, you are asked to get out of your vehicle while it is up on the lift. My experience here was very positive and all the employees here were nice and appeared to be very competent at what they were doing. I remember when I lived in San Antonio, TX all the positive experiences I had with Valvoline and its great to see that great customer service experience also exists over at this location here in Georgetown, KY.

Intially the CS was great then my splash guard feel off a block away. They didnt fasten it back on! There are 6 fasteners. I had to drive 40 minutes to get new fasteners and then find a garage to put it back on. It cost me 3 hours and $55. they said they would reimbursed me if I went back and got receipts for everything. Sorry but I already lost an afternoon!!

I love Valvoline instant oil change they are very efficient great service. If I go back to the dealership I will waste half my day. At Valvoline it takes less than an half an hour. Way to go guys and girls, a great big thanks to you all.

Very professional amd quick team, best time to go is around 4 on weekdays and 1 on weekends.

Very nice staff and offered me a military discount when I wasnt even thinking about it. Ill definitely be taking my car back here again and again.

They are quick, and my car still runs

They try to sell you everythingBut nice place

I always come here. They are always nice and provide good quality fast work.

Joe Scott is AMAZING I always come to the Georgetown location simply because he makes the time go by super fast and he is halarious! Hes always in a Great mood!!! I feel being around him would make your day go by faster and i can see just by sitting there the 20 min or so he most definitely brings the moral up!! Great Guy!!!!

Service was quick and friendly, had me in and out in a quick amount of time. Price for what I had done was very reasonable.

Dont waste your time with this place. It is run by inexperienced kids who dont take pride in their work. They left the inspection window out of the engine under shield, along with several screws missing. On top of that, I was told a total of $88.00. When I presented the coupon, all of the sudden another fee was added on for $10, the exact amount of the coupon. Dont let them in sight of your vehicle or wallet

I had Jackson work on my car and I was in and out in less than 30 min, he worked diligently and was very communicable. Genuine worker and despite the fact he was wearing a mask I could definitely tell he was workin with a smile. Great work

No wait. Friendly, knowledgeable staff, and they even sent me a coupon before we came. Our oil change was done withing 15 minutes time, and only cost $52.

Amazing Staff!! Thank you!

Super professional and fast service! These guys are awesome!

Went today to get an oil change and a few other services and was extremely pleased with the service and the price. I drive a Benz usually take it to the dealer ship to have it serviced but they are just so outrageously expensive, some of the reviews I read on here people are complaining about the prices being high, I’m grateful for the price I paid verses what I would have paid at the dealership for the same service not to mention at the dealership I have to make an appointment and almost always have to pick my car up the next day. I was at Valvoline for 20 minutes! The team was awesome and definitely appreciate Robert for his help, on a Benz you have to reset the computer system so the car knows the services are up to date and he made sure to set everything for me. Thank you!!!

What a great experience today from the team here. Nice, courteous, thorough and outstanding team work!

Got my oil changed for my F150 not too long ago. Really fast service, guy I talked to was really professional. When I need my oil changed, Ill know I can rely on Valvoline

Fast service and polite people. They give coupons and service reminders.

They do great, the service is impeccable and always a quick visit to get an oil change on all our vehicles.

Very nice and respectful. Went while I was running errands to get an oil change. Ended up charging me $40 for it after it was already completed. Shouldve looked up their prices before hand. Ive never paid that much for an oil change before.

They did a great job

Great place! Everyone talks about the staff being great in the reviews, and its probably because the staff really is pretty great. I know things here and there about cars, but by no means close to an auto mechanic. When I had questions they were able to explain without sounding condescending and yet make it understandable. This is a business, and their prices definitely reflect that. While Im probably going to change my oil when the weather is nice out, Ill happily pay the extra to not have to change my own oil in the cold. If you dont ever want to change your oil, this is a great place to go.

My husband normally does my oil change but I recently got a new car that required me to go somewhere in order to keep the warranty valid. Valvoline servicemen were very nice, but I was not expecting the $95 charge for full synthetic when I normally paid $25 to do it myself. The service was incredibly overpriced.

Always a great place

Came in with the wifes car for an oil change and I have to say, I AM BEYOND IMPRESSED with the level of service and transparent communication. Trey warmly welcomed me and introduces Dean (manager) and Josh. Every single step of the process was explained, they were thorough and quite frankly I will start bringing my car here as well. A+ Service. Highly recommend this location.

Went here for an oil change after my oil light came on. Extremely quick and friendly service. Valvoline makes it much easier than scheduling with the dealer.

I have used Valvoline in Georgetown on and off for a few years. I travel a lot and that location is not always convenient when it is time for an oil change. Due to this, I have tried the competition and nothing is as reliable and thorough as my favorite Valvoline in Georgetown. Now, if out of town, I search for another Valvoline and even often plan my trips in a way that I can get an oil change when I am near home and my favorite location. I am an elderly woman, and never understood a lot about cars. I never feel like they are trying to sell me something extra because they could get by with that. Instead I feel they have my car and my interest at heart. They have given me advice that I feel was helpful, and given me direction as to what to ask when I need services out of their scope of services. I appreciate that very much and appreciate Valvoline for hiring knowledgeable patient employees.

Great staff! Super helpful in explaining what the car needed. Quick service despite a super busy location. Easy to get in and out of.

Great people and service is top rate.

Great place! Passing through when oil light came on and they did a great job taking care of my car. I will definitely stop again on my next trip from Michigan to South Carolina!! Quality equipment, product and employees!!

Excellent service 👍 and an unexpected discount thanks guys

The only place I go for an oil change. Theyre open on Sunday and I always get top notch service. They check everything every time and I always leave feeling confident about my car, which is super important to me because its my commute vehicle.

Went in today for a baseline oil change and received so much more. The staff was more than helpful and courteous. Dont forget to tip them they deserve it.

Great service

Fast service. A little pricey but its worth not having to deal with a service station or Walmart. Great bunch of people working there too.

I use full synthetic and after they finished my oil change they showed me the dipstick which was covered in jet black oil. It was obvious that they hadnt changed my oil and were about to charge me $95.00 for nothing. They continued to insist that it was just the color of the dipstick until I demanded they wipe it on a white rag at which Point they realized it was dirty oil and told me that they would change it.They were nice guys but tried to pull a fast one on me so just be careful.

Always a great and speedy experience. The manager Dean is always friendly and helpful. The staff is well trained and knowledgeable.

Very professional and friendly.

Quick oil change. Friendly staff. Exactly what I wanted.

Great guys

They do good job, except they try and push other services on you to get more money. Even after you tell them no 100 times. They bug you like a used car salesman.

Very quick and professional. Offer specials frequently. Be sure of charges if getting anything other than your standard oil change.

Great place to go for an oil change, wiper replacement, tire check and tail light replacement. Awesome service from Victoria Porter and Michael Jones.

The workers are friendly and very helpful. They work quick and you can stay in your car if you dont feel like going to the waiting room.

Above and beyond service

Outstanding Staff Georgetown Ky

Service was quick and professional. They had me in and out of there in just a few minutes

Amazing

Great place to get an oil change fast and it is run by a friendly and courteous crew.

IT WAS A GREAT EXPERIENCE

Friendly work staff, knowable about products. Clean fast good stuff

Always a great experience!!

Quick, fast, efficient if you use Valvoline products.

These girls and guys do a great job always.

Great and friendly service.

Quick, fast and great service.

This the greatest service that receive in my life. I will alqays use there services.

I had my wiper blades changed on Friday..after the ice and snow I had a problem with one of them falling off..I went by explained what was happening.scott and the guys had me in and out in 5min.they were very professional and efficient..great experience..highly recommend this place

Quick service never had a problem from this place

Great service

Great service!

Congenial and professional staff.

Fast and convenient.

Stop had oil change price to high oil change

Always get my oil changed here

Always friendly and helpful!

Lack of communication parts left off car

Good service, very expensive.

Fast friendly knowledgeable! !!

Fast and friendly

Quick and efficient

Fast service

Very costly

Great employees