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Darrells Garage
317 N Pine St, Gastonia, NC 28054, United States
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Darrells Garage

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ar
Review №1

Took my van in to darrells garage for a tune up... plugs wires distributor cap rotor and the egr valve.. also paid for a 72 point Insection. Everything was fine van felt better.. a couple months or so I look under vehicle to address a few things on the inspection sheet they gave me.. I realized the plastic in the wheel well to cover the spark plugs for water and debris is gone on both sides.. took back to them to see what can be done today. The guy at front desk looked and admitted the fault and I was told theres nothing they can do.. uh yeah there is something you can do.. order me 2 liners to replace the ones you guys ripped off and discarded without my consent.. The guy at the front desk stated sometimes the part gets old and brittle.. I told them it was not old and brittle. I explained to them I tried to do the plugs myself and I know the liner was intact and strong as ever I just felt it was too tough of a job for me so I had them change em... I told them they shouldve told me if they felt the liner was no good and not just throw them away without my knowledge.. he simply shrugged it off and walked away saying again nothing they can do.. I will never take my vehicle there again.. such a simple problem that couldve been corrected and shouldve never happened.. its like getting you tire changed and they take off the hubcap and throw it away.. its not right. I want my vehicle put back the right way.. bad business practice to admit the fault but do nothing to remedy the situation.

Al
Review №2

Ive been going to Darrells Garage for about 3 years now. They have always been so considerate and transparent with everything they do. I even had to take my car in this afternoon for an emissions test and my toddler had fallen asleep in the car before we got there. They told me they would work really quite and be as quick as possible. He slept the whole way through everything and Im a happy mom knowing he got to have his nap. Again, all because these guys know how family life is and are so kind. Definitely recommend!

No
Review №3

I was traveling home to Greenville, SC late Friday night from Charlotte and my car broke down on I-85. AAA had Darrells listed as a certified garage for repairs, so the tow truck brought my car here. We called Monday morning and spoke to Terry about the situation. Our experience here was honestly some of the most professional, caring, above and beyond service weve ever received. To say the prices were fair is an understatement. They gave us honest counsel and helped us with next steps closer to home. If more businesses were run this way our world would be such a better place. Definitely recommend these people 100%!

Sh
Review №4

I love this place. As much as I hate taking my car for repairs. These guys are the best. They explain whats going on and they dont take advantage of women. They are very personable and prices are reasonable. Happy I found them!

S
Review №5

Terry and staff did a great job in a very timely manner. Had to have an oil change and rear brakes on my 300. Highly Recommended!

Ma
Review №6

Always great service!

Co
Review №7

I would tell anyone I know they are honest and I will be using them from now on. My new go to place for Auto. Excellent service.

Ma
Review №8

Outstanding service as usual!

Br
Review №9

Great people and great service

Ma
Review №10

First time going to this mechanic and I was pleased. Terry the owner was very knowledgeable and patient.I know enough about cars to be dangerous, but he took the time to explain what was going on and didn’t talk down to me like I was dumb. I will be back in the future and would recommend stopping by.

Ty
Review №11

I had never been to this location before and don’t regret allowing them to fix my car . They got it towed and everything fixed within an awesome time frame & priced fair .. I have found my new mechanic in Gastonia. Everybody was nice and understanding so I truly thank you guys for getting my baby back on the road

Ja
Review №12

Ive used the guys at Darrells garage only one time, but it was one of the most positive experiences Ive ever had at a mechanic! Terry is beyond professional, and I trust every word out of his mouth. Very soft spoken, not once did he try to oversell me, and was happy to show me the work they had done in detail. They are not scared to refer you to someone else on work they cannot do, and their prices at least in my case were very fair. They replaced wheel bearings on my car in only a few hours, where I was concerned like other garages I may have to leave the car for a week.

Al
Review №13

I have used them for years for all my vehicles and my companys vehicles. Terry and his team are great people, honest, and do a great job.

Tr
Review №14

Super fast turnaround. Fair pricing and great customer service.

Am
Review №15

So far I have been here a dozen of timesAnd they do they job right.I really like this place. They definitely take care of your vehicle and do it right

Sa
Review №16

Everyone was nice and friendly. I was taken care of.

Vi
Review №17

Great experience. Super-nice folks, very attentive and with fair pricing. The best thing? They listen. They let you explain whats going on with your vehicle, and then they earnestly offer to get things right with it. I couldnt have asked for a better experience and will be going to Darrells from now on.

Ce
Review №18

Excellent and honest service.

Me
Review №19

Be careful going to Darrell’s Garage for service, you may end up with a spark plug connecting fuel lines, because it’s a Friday and they want to leave and you’ve been sitting for too long, instead of doing proper work the first time. Then they’ll tell you that they did incorrect work so that you can buy a part and THEN they’ll do it correctly. Yea, they may be cheaper than most but is it worth doing my harm to you car in the long run, I think not!

B
Review №20

Very professional, and very HONEST! Neil & Terry was who helped us there. Very friendly and good hearted people.

An
Review №21

Fast & Friendly!

Ca
Review №22

Wonderful place to get repairs done.

Ja
Review №23

The employees at Darryl’s Garage never cease to provide excellent satisfaction.Their hours made it convenient to drop and pick up our vehicle. In addition, they kindly did the legwork dealing with the warranty company.A clear explanation was given to us regarding the service to be provided, and then again once the work was complete. Everything was also spelled out on the paperwork.Darryl’s Garage definitely has our complete confidence.

Do
Review №24

Fast and friendly to get an inspection

Bi
Review №25

The only garage Ill ever need . Fair and honest

Mu
Review №26

Miracle Workers. Honest Dependable They go above and beyond for their customers

Am
Review №27

I was very impressed and satisfied with their customer service and mechanical services. Very reasonably priced, trustworthy and was very fair. Definitely my new repair shop from now on.

An
Review №28

Completely satisfied with my recent experience. Would definitely recommend to anyone in the area looking to get some quality work done.

Cr
Review №29

Called Darrells garage last minute for a pre-purchase vehicle inspection. They were able to accommodate me on such short notice and their price was very reasonable. Friendly staff, would definitely recommend to others.

An
Review №30

Everyone at Darrells garage are polite and professional. I needed a last minute oil change for my car and they were able to squeeze me in. I highly recommend them.

La
Review №31

I have been dealing with Darrells Garage for over 35 years when Darrell was owner up to the present owner. It only gets better with time. While in business, I really depended on their records of my several business vehicles. As in the past, I depend on the records they keep of my four personal vehicles as well. I could not keep up with such detailed records. Repairs are in order of up-coming priorities and their recommendations along with a cost estimate helps me be prepared. They are honest, dependable, and considered the best in my book! I suggest giving Darrells Garage your strongest consideration for your vehicle repairs and recommendations of future repairs that may become necessary.

co
Review №32

Excellent Garage.

Ja
Review №33

The guys at Darrells Garage are awesome! They prioritize your repairs, give you the truth and work with you so you understand what is being done on your vehicle. Will go back many more times, not because the work they do but because of the cars I buy. They will even help you with that

Gr
Review №34

Only place in Gastonia i take my car now would rather pay a littile extra and have it done right than have it done wrong grate people friendly attitudes always willing to help

Am
Review №35

The men and Darrells were super friendly and kind to a novice like myself. They were patient with my lack of car knowledge and helped me in an honest and kind manner. TWO THUMBS UP if your looking for friendly dependable service. Thanks, Amy Bartlett

Er
Review №36

Great place for honest repairs at a reasonable price.

Al
Review №37

They got me in fast for a prepurchase inspection. They combed over the details and really took their time. The only downside was that the lobby area is not air conditioned and they have no fans going in there, either. Dont plan on staying to wait for your car if its a hot day! Neil was great to work with.

Mi
Review №38

I can highly recommend Darrells garage if youre in need of auto repairs. The staff is honest, prompt in completing repairs and reasonably priced. Im most grateful for their honesty in telling you what is wrong with your automobile and even prioritizing that which can wait and repairs that need to be made immediately.

Ch
Review №39

Ive never had service this amazing before from an auto repair shop. I brought my Jeep in for a repair and they told me EXACTLY what it was and had it fixed in no time for a descent cost considering the difficulty of the job. Wish I lived in the area to know those guys are there to take care of my auto repair needs!

Da
Review №40

These guys are awesome, they have never steered me wrong or tried to up sell me. Terry is a straight shooter, they are the only garage that actually told me I had to get a new car; they flat out told me-we cant fix this; well we can but itll cost you more then the car is worth.They do pre buy inspections; $176.00, I took three cars to them (still on the $176.00) before they said Yep this one is okay.I have never regretted doing business with them.

Fa
Review №41

I was considering getting my timing belts changed at D. Garage so I asked for a quote obviously I offended him because the entire time I spoke with him he was a wise ass. He told me quote Im gonna fuss at ya a little bit first of all you need to find a mechanic who knows what the hell theyre doing and the reason Ive been getting many diagnosis is because IVE been talking the cheap way out. He talked to me like I was a boy like as if it was my fault for getting mis diagnosis I dont know the gentlemans name but he boasted about his 45 years of experience he had a smart ass comment for every little thing I said In the conversation I told him Im not a mechanic I can only go by the the opinions of other mechanics I could tell by the way he was talking to me he didnt give a damn if he got my business or not after he finally gave me a quote he came up with every reason for why the quote was irrelevant I dont know if he was just rascist or in a bad mood but because of you I dont want to ask any mechanic for a quote because they might be an ass hole like you my friend

Pa
Review №42

These folks are great. They can tune a car, or put in an entire rebuilt engine. They are very helpful in diagnosing auto problems and keeping me informed. They do a great job for me consistently.

Re
Review №43

Fantastic service. The team at Darrell’s is thorough and knowledgeable. They are above and beyond helpful.

Sc
Review №44

A place to get all you need for all your cars. Good friendly owner and professional. They work with you with pick ups and drop offs and keep a log of what you have had done and what you need done.No pressure. Just good work at a fair price.

Co
Review №45

Found these guys a couple of years ago. They are what I prefer in a garage honest, friendly and do quality work! Call them and they will get you in fast!

Ni
Review №46

I took my tow truck drivers lead and went with Darrells Garage. They were so friendly, patient and fast. I just picked up my car this morning. Happy to have a new go to place.

Ch
Review №47

Theses guys are grate.

Su
Review №48

Very knowledgeable in car repairs. Very friendly and professional. I will recommend them to my family and friends. Im very happy with the service.

An
Review №49

What a find!!!!! These guys are great. Honest and dependable. They will get my business in the future for sure.

St
Review №50

The best and most honest garage in town. Been going here for more than 20 years.

Ra
Review №51

If I could give them 0 Stars I would. They try to get over and over charge women. Beware!

Oz
Review №52

Always timely and honest car repairs. i highly recommend

Br
Review №53

I agree! The staff is honest, prompt in completing repairs and reasonably priced.

Ca
Review №54

Darrells garage is great!. I was in n out with my car, just before lunch.

Ke
Review №55

Very pleasant staff and facility. I didnt know this place existed until I came across a coupon and tried them. I highly recommend.

Ri
Review №56

We went there based on the recommendation of our tow truck driver. We are so glad we listened. They had our car up and running early the next day and very reasonable on price.

Wi
Review №57

We have had our 91 Volvo worked on several times and are always pleased at the service we receive. Thank you for doing such a great job!

ro
Review №58

I went there to have my brakes checked i was waiting over 3 hours they told me i had to have the oil changed even though it didnt need changed they told me i had to have my tires rotated in order to check my brakes i had to pay almost 90 bucks for stuff that didnt need done they told me the brake pads had to be worn down more before the brake pads needed change they said i had 40 percent brake pads left then told me it needed more work that will be over 300 dollars a man came in there needing a car battery for his car they charged him over 200 dollars for a car battery they lie and scam to get money i wont go back again they aint worth the drive 😡😡😡😡

Ke
Review №59

Excellent auto shot with great mechanics and owner. Owner if an ex aircraft mechanic so attion to detail is top on the list.

Ro
Review №60

Best Garage, Mechanics,Service & no one beats their Warranty on the work they do Period!

Ne
Review №61

Great service. Solid mechanics. HoNEST

Ma
Review №62

I received a quote within five minutes during my lunch break at work and received a reasonable appointment The prices of repairs are affordable and the staff is more than qualified for the prompt and professional services they offer.

AN
Review №63

We Love Darryls garage

J
Review №64

Great service. Quick, friendly and affordable!

Ja
Review №65

Great service friendly staff

Ke
Review №66

The best place to get your car worked on

Jo
Review №67

Taking my vehicles to Darrells Garage has and always will be a great decision Terry and I have become close just like family as well as everyone that works there taking your vehicle to Darrells Garage trust me you want go wrong

Ch
Review №68

400.00 to replace a alternator took less than a hr to do Hope they choke on it

Vi
Review №69

I took my car here I shared with them the codes I received from autozone they called and told me it was something else and after fixing that they then called and said there was something else wrong. The final something else was what the codes originally had stated not the first fix

Mi
Review №70

Weve taken both of our cars to Darrells for various services, from checking out a new car we were buying, to regular maintenance, and have always felt that we were being well taken care of and that we could trust the folks there.

Ke
Review №71

They were charging me $190 for a $50 part plus installation that was 3 times longer than it should have been.STAY AWAY!!!

Ja
Review №72

Have been taking my car to Darrells for many, many years. I may not always be happy to hear what needs to be done - but I can be certain that Im not being taken advantage of and that the work will be done right. Thanks Terry.

Zi
Review №73

Honest reliable.

Je
Review №74

They stand behind their work

Wi
Review №75

Overpriced

Gr
Review №76

They are a grate business and grate honest peoplecould not ask for any better auto repair shop who knows abouteverything on your car

ky
Review №77

Great mechanics and great service

Ed
Review №78

Great service

Ri
Review №79

Great work

Li
Review №80

Excellent

Ma
Review №81

Great service

Tu
Review №82

High prices, slow

ga
Review №83

Terry and his staff are very knowledgeable and do quality work. Very happy

Information
14 Photos
83 Comments
4.5 Rating
  • Address:317 N Pine St, Gastonia, NC 28054, United States
  • Site:http://darrellsgarage.com/
  • Phone:+1 704-867-8566
Categories
  • Auto repair shop
  • Auto parts store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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