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T.A.G Automotive, Inc
11048 Cleveland Rd, Garner, NC 27529, United States
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T.A.G Automotive, Inc

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Ki
Review №1

Fantastic mechanics and excellent customer service! Got my car in and out quickly and totally exceeded my expectations. I’m thankful my friend recommended Bobby. I’ll definitely be back when my car needs service.

Da
Review №2

Great company!! First time customer but one for life. The owner was very nice and genuinely cared. Please, if you have any troubles, take my word and go here. I would definitely give more stars if allowed. I just cant describe how great these guys were.

se
Review №3

Bobby, was extremely informational and professional. The service was quick and for the right price. He was honest with me. I was able to call him up a year later and asked for advice even being out of the state. I was having an issue with the part he installed and he immediately got on the phone with the company to make sure they would honour the warranty which they did. After further evaluation I found out there was nothing wrong with the part and Bobby saved me a $2000 fix because another company was trying to rip me off. I highly recommend this company if you want honest, expert advice and service!

Sh
Review №4

Love having a place like this close to where I live. Ive noticed the one-star reviews are from years ago so I can only assume that theyve really picked up the pace because I enjoy going there myself, even if the pricing can be a little different at times but not enough to really make a difference.

Jo
Review №5

I took my car in because the check engine light was on and the guys checked it out that day and identified the problem. My car is still under warranty at the dealership and so they gave the keys back and some advice on how to proceed free of charge! Ill definitely be back for routine maintenance.

Ki
Review №6

T.A.G. Automotive provides superior, comprehensive service for either your 2, 3, or 4 wheeled pride and joy. Bobby (the owner), is an authentic unicorn ... an honest mechanic, who will always be straightforward regarding your options for the repair of your vehicle. When it is necessary to drop my vehicle off, I rest easy, confident in the knowledge that my “baby is in good hands”!

Ma
Review №7

This place is so friendly and welcoming! They helped me with everything I needed. When I got my car back, everything was smooth and working great. I would definitely recommend.

Ri
Review №8

See Bobby he is the best. Great place to get your car worked on.

St
Review №9

After my wife encountered shakedown after shakedown at the hands of major dealerships in the area, we found Bobby at TAG; an honest and friendly mechanic who goes out of is way to provide excellent service. This is where you want your car to be. Thank you, TAG!

J
Review №10

Bobby and his staff are always polite and professional. They make you feel like family!

ri
Review №11

Have been going to Tag for many years. Have always had a good experience with the owner Bobby and the head mechanic Brian. Have always trusted their work and ethics. Moving from the area and I hope I can find a another shop as good as this one. Bobby is a great guy and will miss him.

Ya
Review №12

Bobby is a good man. He was very nice to me and I appreciate him. My transmission went out on my Nissan Quest. I have a full warranty but Bobby no longer takes warranties so he referred me to RK Auto and Transmission in Raleigh so I am waiting to see how everything turns out.

Li
Review №13

Needed a water pump for my 2004 Saturn. When T.A.G. looked at it - they found a lot of rust underneath - because Saturn came from Maine - where snow and salt on roads. It took 5 days but great work done, a new manifold and I am back on the road - thanks T.A.G/ and crew

Mi
Review №14

I came in to get my half shaft and cooliant reservoir checked. These guys are great, real friendly and straight forward. Great pricing and service! Bobby makes you feel like your at friends garage getting some work done. Ive brought my wifes car in and referred my sister in law. I will def continue having these guys look after my vehicles!

ri
Review №15

If you are looking for a “hometown” auto mechanic around the 40/42 area, then this is the one! Even if you live further out, it’s worth the extra time to come to TAG Automotive. These guys make you feel welcomed, AND, how many shops gladly give you a ride back home and pick you up? It’s standard practice there. Had new brakes, rotors, and an oil change for my first visit there, but it won’t be my last. These guys are more than highly recommended!

An
Review №16

Owner is a joke let them check out my truck transmission that he said he wouldn’t charge but he did and when I pick up my truck he charge me for storage fee that he never once said anything about. And also over charge without any little detail of what they done. Terrible place I will never go back. Stay away

Re
Review №17

Great Customer service and they know what there doing they are very helpful

Ro
Review №18

This shop seems to be pretty chaotic in the way they conduct their business. Ive had 2 bad experiences with them, both having to do with tires. The first time was a year or two ago when I had them rotate my tires. They gave me a quote over the phone and then charged me a higher rate after the tires were done. When I protested, they relented and charged me what they said they would charge in the phone call. The second time was just recently when I emailed them a request for a quote for 4 tires for my Ram truck. I got an automated email response from them that said that they would get back to me within 24 to 48 hours. After getting no response (I checked spam folder, etc.) after 3 days, I then called them. They answered and I referred them to my email and politely asked again for a quote on the tires. They then hung up on me or we got disconnected somehow. That was enough for me so I plan to get my tires done elsewhere even though TAG is just minutes away from my house.

Ro
Review №19

TAG is the best car repair service anywhere in Johnston County. The staff are friendly and genuine and they want to help you find a proper fix for your car. Please go here. They are affordable for what they offer and when compared to other companies but they offer better services. They are willing to work with you and they are so trustworthy! Bobby and his staff are great and they are the first repair company I have found that havent tried to cheat me or take my money while doing below-standard repairs. Thanks TAG for being an amazing company to give my business!

Ro
Review №20

I came in from out of town to see my son. My car was acting up and my son reccommened this place. So I took my car. They were able to get me in right away and make the repairs in under 6 hours. They are amazing. Im extremely grateful. If I move to Clayton, I found my mechanic. Thank you so much.

Je
Review №21

TAG Automotive fixed a failing part in my brake system. I couldn’t have been happier with the professional, friendly, and timely service I received! Bobby even called me back to let me know the bad part had a recall on it and offered to return the vehicle so I could get it repaired under warranty. Unfortunately, my vehicle was no longer eligible so they continued with the repair and I had my vehicle back the same day! I will definitely be taking my vehicles back to TAG Automotive!

Su
Review №22

This was my first visit. Great customer service! Will definitely go back!!

Ni
Review №23

Best service in town! As soon as you walk in, you feel the love! Great atmosphere with fast and reliable service! TAG Automotive rocks!!!!!

FA
Review №24

Very professional. Very helpful

Br
Review №25

This has got to be the best auto shop I’ve been to since I’ve moved from out of state. The service is stellar and the work was outstanding. My previous auto shop did a lot of damage to my vehicle but Bobby and his team were able to correct it. My car drives so much better. This shop is a little distance from where I live but definitely worth the drive to get quality service.

Ki
Review №26

I Highly Recommend TAG Automotive!!! I was very, very pleased with the awesome quality of service! They know what they are doing. Bobby has 30 years of experience in the business and learned how to deliver excellent quality work and fantastic customer service from his dad, who was in the business for 40 years. Although I live in Raleigh, TAG Automotive is where I will take my car for any maintenance or repairs! Yes, I will drive all the way from Raleigh, because it is worth it!

Al
Review №27

Bobby runs the best auto-repair shop around. He helps everyone and does excellent work on the cars. He will help you any way he can and truly cares about all his customers. Bobby and all the workers are so friendly and great people. Do yourself a favor and go to TAG for amazing service!

Su
Review №28

This is the best auto shop that I have found around the Clayton area! I have to drive 30 minutes just to get there and will continue to do so. Bobby and his guys are fantastic. It is nice knowing someone that I can trust to take my car to get serviced. I love working with those who are honest and dependable! They are always willing to go the extra mile for their customers.

Ma
Review №29

Excellent service from great people. Highly recommended.

Ke
Review №30

What can I say about Bobs auto shop? I will not go anywhere else for my vehicles. PERIOD. Best quality, value, and professionalism around.Best Quality: My car was falling apart. It had high mileage and multiple issues. Bob got it fixed up in a day. Now it drives smooth and no more rattling like a tank!Best Value: Dont go to franchise places that overcharge for labor! I saved 68% of my bill going to Bob for the same job quoted by the franchise locations. Plus he even did more work than the franchise sites! I can understand a shift in prices and people have to stay in business, but Bob will not overprice you. He will give you a fair quote. Bob isnt out to get your money. He rather have that relationship and repeat business than a one time payday. If you dont believe me, go see him now and he will give you a free quote!Best Professionalism: Bob treats everyone fairly and if you have questions about things he is happy to assist you. He has helped my wife with her car in the past. One thing my wife has encountered in the past was cause she was a woman the auto place would act like she doesnt know anything about cars and the issues she is describing arent there. Bob is not like that at all. He is there to help you out with your car and if you dont understand something, dont be afraid to ask!

ae
Review №31

Such an honest business, I found out about T.A.G Auto from a tow truck driver. That same day I went to check them out which is when I meet Bobby! He was super friendly and helpful! He quickly offered to come to my home to check my car out which saved me some money on another tow. As well as had the car fixed in a day, one of a kind turn around time . Great customer service, he will be my forever be my mechanic. Very highly recommended.

Ti
Review №32

The owner Bobby is amazing! He deserves more than 5 stars. He is very professional and holds himself as well as his place of business up to the most highest of standards. I really like coming to him because he is very knowledgeable about cars and will never turn you away without a solution or fix to your problem. Please come to T.A.G Automotive and see Bobby! Staff is very welcoming!

Mi
Review №33

I have been going to T,A,G. Automotive with my cars or a number of years now.Bobby, the owner is exceptionally pleasant to work with.Repairs have always been preformed correctly and the cost has been consistently reasonable and more than competitive as compared to other quotes I’ve gotten in the past.I highly recommend T.A.G. Automotive. I know you’ll enjoy working with Bobby.

Ca
Review №34

They were very happy and accommodating. Friendly service and very well done. My breaks have never felt better.

de
Review №35

I have been a customer since 2011. Bobby and his staff have gone above and beyond in accommodating my crazy work schedule. I have shown up on their door step needing major work done on my only day off in weeks. They have always taken care of me and have even taken me to work on other occasions. They take of what needs to be done and not what might need to be done. Thank you for everything you have done for me and my vehicles over the years!!Debi

D&
Review №36

10 out of 10 I highly recommend! My family and I have come here for years and i refuse to go anywhere else for my car services. Bobby is the sweetest & most honest mechanic Ive come to know in all my days. If your looking for car services at a great price look no further than T.A.G. Automotive

JP
Review №37

I was recommended to this place and it was more than I expected service wise!!! These guys are awesome! I love my truck and do most of the work on it myself but I didnt have a big enough jack to do my brakes and rotate the tires. These guys took care of it for me and had it ready for me at the time they said it would take. Plus A LOT cheaper than I thought Id pay! I felt right at home talking with them and hung out for a few laughs with them. All is all...I HIGHLY RECOMMEND T.A.G. AUTOMOTIVE!!!!!!

Fa
Review №38

These guys are the most professional and upstanding gentleman Ive not seen in years. Its always difficult to trust someone with your car especially when you arent sure if they are being truthful. A couple years back i had a flat. I pulled into a gas station to change to the spare as it began to rain. I was quick and done before Bobby from TAG offered to help. No one else offered. He introduced himself in admiration maybe that this girl was so quick. He offered to plug it for me 1st thing the next morning. That made me happy. Someone looking out. He charged me nothing. I came back. I think hes looking for more help. Busy but he fit me in today! Thanks so much for your honesty, ethics and skills with my old baby car.

Je
Review №39

Have used TAG automotive on multiple vehicles in my family. Quality of service has been top notch. Great communication on diagnosing issues with my vehicles. A trust worthy team at TAG that I would highly recommend to anyone.

Gr
Review №40

Went by TAG for a repair off of word of mouth from friends. They talked about how great and personable and most importantly, honest the people there are. Everyone is correct. I will be coming back for more repairs when needed.

Ch
Review №41

This is the Best shop I have ever come across. I have been to plenty of shops in Raleigh & Clayton but this one without a doubt actually cares for their customers, cared for my safety. I highly recommend T.A.G. for car repairs. The owner listened to my concerns & showed me exactly what was going on with my car. I wont be going anywhere else now when it comes to car care.

St
Review №42

I needed to have my car inspected quickly and Bobby was great! He told me the best time to come in the same day, I came prepared to wait for an hour, but I was in and out in 15 minutes!! And he couldn’t have been nicer! Thank you so much! I will be back!!

Ch
Review №43

I never leave reviews, but I had a great experience with T.A.G. Automotive. After two dealerships that service our make of vehicle wanted $750 to fix a noise coming from a rear strut, I tried T.A.G. for the first time. They took care of our car quickly and fixed the problem for only $45. The customer service was great as well. You can tell the owner takes pride in his shop. I am glad to have found a local shop that I feel like I can trust when I need work on one of my vehicles.

Ka
Review №44

My daughter and her husband have been taking their cars to Tag for quite a while, and have been grateful for the great service they get. I started taking my car there too and cant say enough about how good it is to have someone I can really rely on to work on my car. It is such a pleasure to talk to Bobby about any issues or questions about my car, and he has always helped me out!

Sa
Review №45

Bobby was so nice! I thought I was going to need back breaks and it turns out I don’t. He’s very honest, my family’s been using him for years and has taken all our cars to him. Most auto shops take advantage but TAGS does not!

xo
Review №46

Bobby at T.A.G. Auto has been awesome in assisting us with our repair needs. We drive older vehicles so its nice to know that there is a business in our community that is reliable and trustworthy. T.A.G. Auto is a real asset to our community!!!! J & D Cox

Au
Review №47

Bobby is great! Ive taken my car to him twice. Both times gave me a breakdown of everything that needed to be done, as well as a cost breakdown. Hes also super friendly; 6 months after I came in the first time, I came in again to get different work done. He immediately saw me and asked, Hey, how are you doing? Hows your fiance, have you gotten married yet? All in all, very professional and very friendly.

*{
Review №48

Bobby always treats us right. The staff is great. I can drop my car off any time. They always call before they work on something we didn’t talk about. I won’t go anywhere else.

Jo
Review №49

These are the BEST guys. They are our go-to for anything from oil changes to full service on personal and company vehicles. Personal service everytime! Wont go anywhere else!

Pa
Review №50

The owner of TAG Auto, Bobby, and the fellows that work with him have serviced all of my vehicles for years. Bobby always goes out of his way to find an opening in his busy schedule to work my vehicles in for service. He has even offered to drive me home when I’ve had to leave my car at his shop and/or pick me up at home so I could pick up my car. His service is always professional and his prices are fair. Its absolutely wonderful having such a Great Automotive service in our neighborhood.

RI
Review №51

All I can say is I will be bringing the rest of my vehicles to Bobby. He was fair and upfront with everything Ive asked of him and his shop. He has always fit me into the schedule when Ive had several last minute fixes on my primary transportation. All you can ask for is a local, straight-forward solid mechanic at reasonable prices...and thats what you get with Bobby and TAG Auto.

Br
Review №52

I wish I could give more than 5 stars!I was having some issues with my 2006 Jeep Wrangler that I had recently inherited from my late father, and I was so stressed out about it.. It hurt me to see that there was something wrong with this Jeep because this was my dads prized possession. I took it to Pep Boys and after a whole day of them having it, they called and said they couldnt find anything wrong with it.. Um. okay. Did they even drive it??? Last time I had it on the road, the front passenger wheel was smoking and the wobble was so intense!My boyfriend suggested I take it to T.A.G. His family has trusted this shop for years, on some big rebuild jobs, and now I see why! They were so quick to find out the cause of the problem, called right away with an estimate, and had all of the replacements done in only 3 hours. Best experience Ive had! Bobby was SO nice, put my mind at ease, and explained everything about the work they did, and the pricing was more than fair for all they put into it.I just wanted to give a huge thank you to Bobby and his team!! Although I didnt have the pleasure of meeting him or visiting his facility due to my schedule (had someone else drop it off and pick it back up), I was so impressed with the service! Ill definitely be back for any other vehicle needs!

G
Review №53

I am very thankful I found this place. Outstanding customer service and really great people. I got a flat tired on my way home and decided to stop there since it was the closest place. Not only did they take great care of my car, but were able to tell me about a few things that needed my immediate attention. The very next day I was able to get the work done. I recently moved to Clayton and will definitely continue to use T.A.G for all my repairs. You have an excellent team and your kindness and friendliness is greatly appreciated! Keep up the great work!

To
Review №54

Ive lived in Cleveland Community since 2005 and remember when Bobby opened TAG Automotive. I was probably one of his first customers. Hes worked on every car and truck Ive owned, and my familys vehicles - and continues to do so. I prefer to support local businesses when possible, and so no reason to take my business to the big dealerships when I get the service, support and respect I deserve at TAG. If you need service, call TAG. Let Bobby and his staff earn your business. I believe youll be pleasantly surprised.

ga
Review №55

The owner (Bobby) of tag Automotive is very helpful, courteous and professional. I brought a special situation to him and he was glad to help. I would feel very comfortable having him work on my vehicles.

Ty
Review №56

Bobby & his guys always take care of me. Fair prices and an enjoyable atmosphere. Definitely lets you know if theres something he cant fix, if it gets to that point .

Ma
Review №57

Just moved to the area and was looking for a quality, honest mechanic. I found it! Bobbie and his crew are awesome. I needed a brake job for my Tundra and could not be happier.

Ev
Review №58

If you want honest, reliable, and knowledgeable repairs, this is the place!! Bobby goes way out of his way to give you the absolute best care at the absolute best price!! I have never found a more trustworthy repair shop in all my 58 years!!!

Me
Review №59

I was referred to TAG Automotive by a friend and I am so grateful for that. Bobby runs a great business. Incredibly knowledgeable, efficient service for a fair price. If it weren’t for these guys, I’d probably be pushing my clunker down I-40 right now! They have caught so many potential problems that the other guys missed, without a bunch of pressure. Definitely the best around. Thanks TAG!

Mo
Review №60

Bobby is a wonderful guy to talk to and deal with. I was in and out quicker than I thought with having to have both my front tires patched. I will definitely be going back whenever I need something done!

Me
Review №61

Bobby was the go to guy and friendly and service was quick for non appointment inspection. The gal was a doll as well. I would recommend this place to anyone for their automotive needs that wants a fair price and an honest opinion.

Ma
Review №62

Went in for an inspection and was told news that I could get $10k of work on my car for free! Bobby called up the dealership for me and reassured that all the recalls could be done. Would have never known if I hadnt stopped by TAG for a inspection.

Ch
Review №63

This establishment is by far one of the best auto repair shops in this area. Every thing my car has thrown at them, they have solved and fixed with precision. I recommend them to anyone looking for good people and great service!

S
Review №64

Just left my CRV at TAG to be looked over and fix any problems. Recently moved from Maine to the area, didnt have a clue about the area bussinesses. After paying my bill and leaving when all was finished, my 5 year old son said Dad he was a really cool dude 👍, he took 45 min out of his time to have some laughs with me and my little dude, gotta say great customer service excellent work done to my car. Definitely will be taking my car and now my wifes car back here.

Sh
Review №65

Bobby runs an honest business, works with us, and continually goes above and beyond what we ask for! Highly recommended, and he will have our business as long as we live in the area. :)

Ga
Review №66

We have gone to TAG for years without ever being disappointed. The price is fair and the whole team always provides excellent service. I have referred friends and family to and have received nothing but thanks. Over the years, we have had service done including transmission replacement, electrical repair, engine repair, tire replacement, brake work. The team has always stood behind their work, if anything is not addressed to satisfaction, they will do whatever is needed to make it right. Bobby, the owner, has always been upfront and honest about pricing and recommendations. Ever since we discovered TAG, they have become our trusted mechanics.

Ra
Review №67

Customer service, personalized attention, hours of operation, beyond excellent. Ive had a wonderful experience with the quality of service and the price of the labor. I highly recommend!

Po
Review №68

TAG has been servicing our multi-vehicle family since they first opened. While there are always those times when a precise fix can be elusive for any repair shop, they always get it done. They are professional, fair, and will work with you on repair options that help reduce your costs if there are choices to make. Bobby knows his stuff and has been great to work with!

Do
Review №69

TAG and Bobby are first rate! All repairs made with quality work and fair prices. Its good to have a place to go that you can trust!

Sh
Review №70

We have 3 cars and bring them all here! Bobby is a great owner, very friendly and hard working. The guys are great about squeezing me in for an oil change and never push me to get unnecessary work done. Highly recommend TAG Automotive!

ma
Review №71

This is THE place to go, always take the weight off my shoulders!

sa
Review №72

Great shop with good prices. The staff is very helpful. They do great work.

Et
Review №73

I was in need of help with truck and I had to leave the next day to go back home and I called 4 other places in the area and they were rude and disrespectful and wouldnt even look and see what was wrong with my truck. Then I called Bobby and and told him my situation and without even hesitating he said bring it down even tho he and his men were booked up. He hooked me up and got my truck good where I could go home the next day so thank yall men for rushing around to help me out!!

Ro
Review №74

If you are like many others and have that feeling about the unknown when you deal with auto repair shops, then TAG AUTOMOTIVE is the place to go. The owner, Bobby and his staff, are honest, friendly, up front, experienced and very professional. They have genuine concern for your satisfaction.

Dw
Review №75

Great guys. Very honest. Straight forward on pricing. If it’s gonna cost a bit they’ll tell you. No hidden charges

Pa
Review №76

Our experience at TAG With Bobby and his team over the past 5 years we have known them has been phenomenal. From minor repairs to more extensive ones, TAG does it all in a thorough, professional, and reasonable fashion. The staff is always cordial, interested and helpful, and Bobby goes well above the call of duty to help with any issues you’re confronting. He has been a lifesaver on several occasions not only for us, but also with a number of emergency issues with out-of-town family and friends in need. If you’re looking for top-flight mechanical work, superlative customer service, and reasonable cost, TAG’s your place!!!

Be
Review №77

Bobby and his crew are highly qualified and treat their customers with the upmost respect. Bobby does all he can to give you the best service for the best price. He is a gift brought into my life for a reason.

El
Review №78

My wife came in from out of state and had popped a tire by running over something in the road. All of the other tire shops in the area were not willing to get her in for the day and couldn’t get her in until next week. When she called this shop, they didn’t even hesitate to get her in right away regardless of them already being busy. I appreciate what they did for my wife when I couldn’t since I am a marine who is stationed two hours away. I appreciate you guys the most. Thank you for taking care of her!

Su
Review №79

I have been going here since they opened.Honest,dependable and courteous.It is hard to find an honest repair shop but this is deffinately the place. I highly recommend this place.My husband and I have sent several friends here and they all have been satisfied with the work and the price.Kudos to Bobby and his employees!

Kr
Review №80

OUTSTANDING, STELLAR CUSTOMER SERVICE AND WORK!! Bring your car here once and I PROMISE you will never go anywhere else again! I brought my car here a few months ago very early in the morning - no appointment and extremely low on oil. Bobbys technician worked me right in. Awesome, fair prices and nobody tries to charge you for things you dont need! In addition, after my service, Bobby explained to me WHY my car has been burning oil. No mechanic in the past 3 years has been able to figure this out. It is being caused by my motor which has been recalled. Bobby has gone above and beyond the call of duty trying to help me navigate dealing with the dealership on the go forward. Thank you T.A.G. Automotive - you are THE needle in the haystack of Automotive Shops!

De
Review №81

It is a 5 star service. I love the convenience. When I need to drop my vehicles off and I dont have a ride back home .The owner himself drops me off. Thanks Bobby

Th
Review №82

This is a very honest mechanic shop whose owner and employees are very transparent and all around good knowledgeable people. They have done everything for me from oil changes to a full engine replacement and I couldnt be happier about the service and type of people they are.

El
Review №83

My initial review of this place was great. Until my most recent visit. I took a trailer tire in to be mounted and balanced, and was charged $35. My husband, thinking that was higher than he expected, went in later, asked the same person how much that service would be, and was told $20.Apparently, there is a $15 fee for being female. I wont be back.

Pa
Review №84

I absolutely love this place!! Moving back to NC... Cant wait to be able to go here for everything about my car!!! They are the absolute best!!!

Ju
Review №85

Definitely recommend this place. Bobby is very pleasant and awesome to work with. We will definitely be bringing our vehicles back.

Pa
Review №86

Very professional and knowledgeable. Best prices around town and they even brought me home while my car was being repaired and offered to pick me up from my house when it was finished. Ive had both of my vehicles repaired here and and both experiences were great.

Er
Review №87

Professional, down-to-earth, and honest. The Stealership quoted me $1100 for servicing that my vehicle did not need! Bobby took a look at the vehicle and gave me a call explaining everything to me up-front - no BS included. Its fair to say that Ive found my new trusted mechanic to work on my vehicle.

Da
Review №88

Please read until the end!! I will never be back to this place. I dropped my car off on Wednesday and called them Thursday for an update since I had not heard anything. They gave me a list of what was wrong with my car and I agreed to get it fixed. I called back on Friday and they told me my timing belt had broke in the shop and would call me right back with an estimate. No call back on Friday, Saturday, Sunday or Monday morning. So I called them Monday morning and they said my car “magically” started working again. Timing belt was in fact not broke which I think was due to the fact that I was upset about it breaking in a shop and having to cover the cost of everything. THEN it was ready to be picked up on Tuesday so I told them specifically to put the keys under the mat in my car AND NOT TO LOCK MY CAR BECAUSE THAT WAS THE ONLY KEY I HAD. He repeated it back to me and then I heard him tell the guy not to lock my car door. Drove from North Raleigh to Garner to pick my car up and my car is locked. Currently waiting for a locksmith. Will never be back here again. Terrible communication and terrible service.***EDITING TO ADD***The morning after I left this review, Robert Venito aka Bobby researched my previous employer and gave me a one star review and said “Do not trust Danielle Obermeier. She acts like she is nice and kind then I find out she is a back stabber.” I don’t even work for this real estate company anymore and they are having to suffer this review because Bobby is acting childish and vindictive. Stay away from this place!

Do
Review №89

Got my car fixed here today the owner Bobby definitely went above and beyond expectations with customer service and to help make it as affordable and fair as he could for me will definitely be back and refer them to everyone

Ve
Review №90

I have been a customer since they opened, very friendly and professional. Even if you have to wait there The owner Bobby is checking to make sure you are good. Do work in a timely manner and with quality!!! I do tell all my friends if they are in need of any automotive services stop by there.

Pi
Review №91

Bobby is awesome hell they all are. Very trustworthy auto techs

Eb
Review №92

If you are in need of auto service and want to work with someone that is honest and fare please go see my main man Bobby at TAG Automotive. I went into the situation terrified of what was wrong with my car. He took great care of us and I will continue to use their services in the future.

Je
Review №93

Have gotten great used tires here in the past and have been very happy. This morning I was short on time and had a slow leak in one of my tires. I called and they didnt have my size tire in stock but he said to come on down and would check it out as maybe they could just patch it. He knew I was short on time and got me in and out very quickly and it just turned out that I had a bad valve on my tire that he was able to fix. This is the reason I prefer small, local businesses. I will be back!

Ry
Review №94

I have come here on three separate occasions, the first time simply to get a plug put in a leaking tire, which they did well enough. The other two times I had dropped a vehicle off to be looked at the first time the night before after being told on the phone that it would be troubleshot first thing in the morning. After being told that they would not be able to get to the vehicle that day I had a little bit of understanding doing maintenance for a living myself I know that a 30 minute job can turn into several hours from something as simple as a stripped bolt so things dont always go as planned, however after being told to return the following Saturday since the vehicle in question was needed to commute to work with, I experienced the same lack of service and was told that I would have to bring it back again. Why this place does not or will not schedule service is beyond me but Ive wasted enough time having my vehicle sit there only to not be looked at after being told otherwise.

An
Review №95

I came to them for an tuneup on my 2006 Corolla and to check/repair brakes. They did a great job on the tuneup. After a few weeks, I noticed the brakes were squealing. I had it checked at another shop and I found out that the rotors were overheating. I took it back to Bobby and was expecting pushback from the shop. Surprisingly, he took the car and told me they would check it out. He even gave me a ride home. Im very impressed with a repair shop that cares about its customers and its reputation and is willing to stand by its work. I will update with how it goes with the brakes.

Ha
Review №96

Excellent experience at T.A.G Automotive! Bobby was very helpful and provided a superior level of customer service.

Ch
Review №97

I am new to this area and TAG Automotive was recommended on my Nextdoor App. I needed new tires and brakes. Shortly after I got my new tires I started having issues with low pressure, so Bobby said to bring it in and sadly I had nails in my new tires. Even though Michelin does not cover this, Bobby did! He took care of this with no charge to me. This is the type of business I like to do business with, the ones that take care of their customers. Thanks!

An
Review №98

These guys are great. Both my vehicles broke down on me within 3 days one needing a motor the other needing a bunch of suspension work. Bobby the owner helped me out a bunch and went well above what he needed to do help me. I am greatly appreciative about what they did for me. I recommend them for anyone.

Je
Review №99

One of the best local shops you can ask for. Honest, communicate well, informative, and helpful when it comes to your vehicle. I hate bringing my car to the shop but always feel better knowing that my vehicle is in goods hands!!

Ra
Review №100

TAG Automotive, Inc. has been taking care of my family auto needs for approximately the pass 10 years. I find Bobby to be very honest and dependable and for that I am forever loyal to him for his service. Thanks Bobby!

Information
10 Photos
100 Comments
4.7 Rating
  • Address:11048 Cleveland Rd, Garner, NC 27529, United States
  • Site:http://tag4042.com/
  • Phone:+1 919-550-3348
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–12pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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