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Modern Mechanical HVAC
1544 Mechanical Blvd, Garner, NC 27529, United States
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Modern Mechanical HVAC

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li
Review №1

My home warranty company dispatched Modern Mechanical HVAC. The rep that called me to schedule was very friendly and professional. The technician Lawrence was amazing! The motor needed replacing and he did a thorough job identifying the issue. Im a bit of a nerd and I like to see how things work. He answer all of my questions and explained the repair step-by- step. He was extremely knowledgeable, professional and kind. I highly recommend this company and if Lawrence is assigned, you will be VERY pleased.

An
Review №2

Prompt, professional and polite. Very knowledgeable and made sure to check everything to make sure everything was working properly & answered all my questions and concerns. Highly recommend Modern Mechanical HVAC.

Au
Review №3

Service technician Lawrence was fantastic! He came out after hours and even though our issue was very simple, he treated us with respect and explained where to locate the breaker we didn’t know about in case it tripped again due to construction we are having done at our house. I cannot say enough good things about Modern Mechanical and Lawrence!

Sa
Review №4

We came back from a beach vacation to an uncomfortably hot house. HVAC had stopped working. Modern Mechanical sent a technician within 2 hours from calling them. System was fixed promptly and efficiently. Technician was courteous and professional.We have regular twice a year maintenance. All the technicians are on time and, courteous, and professional.

Ke
Review №5

Great service. Very thorough maintenance of HVAC system. Timely arrival, good communication about the work that was being done. Did not needlessly charge me for filter replacements that were just serviced half a year ago.

St
Review №6

Yes, I had my AC Scheduled Maintenance and Inspection Service call today. A really nice young man wearing a mask the whole time spent at least two hours going over and cleaning everything on my two large units to ensure nothing was missed, he even took the time to thoroughly set up and explain a complicated “Nest Smart Thermostat ” to me. His name is Bubba and I highly commend him and Modern Mechanical HVAC on its quality and professionalism. 5 stars.

Ta
Review №7

Thank you! Modern Mechanical came out the same day to repair a leak from a previous installation. The tech showed up on time. He was very knowledgeable and professional. My HVAC system is running great!Great company.

Ky
Review №8

Same day estimate provided and installation of a mini-split HVAC unit within 2 day. Very professional service and high quality equipment for the right price. Extremely pleased with entire process and would highly recommend Modern Mechanical HVAC!

Co
Review №9

I was serviced by both Cassie and John, and hope to be able to use them again in the future. They were prompt, kind, and communicative throughout the process. There was no surprises by either of them throughout the repair and maintenance process.

Da
Review №10

The technician arrived on time, was very courteous and professional. I was kept up to speed on all of the tasks that was performed. I highly recommend Modern Mechanical for all your HVAC needs

Sh
Review №11

Everyone that I was in contact was courteous and professional. The technician clearly communicated the steps he would take to identify the issue. Once it was identified he let me know what needed to be done and what the cost would be. There were no hidden fees or surprises. I will definitely call on Modern Mechanical again,

K
Review №12

Modern Mechanical HVAC were amazing to work with. I called Jason at 9:30 am and explained my issue and my unique situation. He had Justin at my house within the hour. Justin was very friendly and professional. Justin found the issue quickly and presented me with all options I had to repair my AC unit. He replaced my AC zone panel and now my house is as cold as ever! Highly Recommend!

Ma
Review №13

Jake was extremely professional & knowledgeable, helped me understand what the issue was, and answered all of my questions. Im grateful that he got my issue resolved!

Mi
Review №14

Called and came same day. Answered phone right away. Gave me an ETA and a call when to expect the technician. Technician Bubba came and was very helpful and professional. Tool care of my issue and resolved it. Definitely would use again and would recommend to others I need for reliable service.

Je
Review №15

What a great company showed up on time and fixed my a/c unit at a fair price. Bubba was my technician he found and fixed the problem in no time and checked other components on my unit to make sure, I would not have any further trouble. I could not ask for any better than that. I have found my heating and a/c company from now on. Keep up the good work.

Br
Review №16

AC always fails on the weekend. John showed up on Saturday w the know how and the parts. Explained everything and gave me some options. Very satisfied with every aspect. Would highly recommend them.

La
Review №17

I actually had to have my HVAC and ductwork replaced back in the end of December (and they did a great job and we have had zero servicing issues since) and now my husband and I are planning on moving homes while also expecting a child so we needed to find the paperwork from all that work. I emailed them to see if they would be able to provide a copy of the work that was done with a receipt as I couldn’t find ours and Shannon sent me an incredibly detailed list of all that work that was and has been completed since then with copies of everything we need. She went above and beyond (on a Saturday morning mind you, which was not expected!) and it is so greatly appreciated!! One thing I also appreciated was that they do accept financing options, some HVAC repair companies take cash only and while that is awesome and great if you have it like that, most of us don’t. So, I appreciated that they took multiple forms of payment because when you don’t have any heat, how you’re going to pay to get it fixed is the last thing you want to worry about.

we
Review №18

Competitive prices for new HVAC system installation. I submitted an online request for an estimate on a Sunday & I received a call the same day to schedule an appointment. A representative came out 3 days later for a thorough assessment of HVAC needs for my house & provided detailed information on appropriate choices. He was incredibly helpful, answered all of my questions and made it easy to select the best product for my home. Once I decided which system I wanted to purchase, he brought & picked up all of the necessary paperwork, again making the process easy & convenient.The installation team was wonderful, showed up exactly on time and were professional & polite. They kept me informed throughout the process and made sure I had all of the information I needed before they left.Unfortunately, due to no fault of theirs, I knew the next day that the system wasn’t heating properly. Since it was a weekend, I waited to call until Monday. They had a service technician at my house within 3 hours of my call. The compressor in the heat pump was bad, so they replaced the whole heat pump- the very next morning!I’m confident that I’ve found a trustworthy company that will continue to provide excellent service.

Ra
Review №19

Modern Mechanical is by far the most trustworthy and fair priced HVAC company around, we have used them for several years and are very pleased.

be
Review №20

As always the technician was very personable, pleasant and explained everything that was done. This is a great company to have doing the maintenance on the system they installed.

Tr
Review №21

The office folks are super polite & positive. The technician arrived on time, was very professional & knowledgeable. He worked efficiently & made sure everything was in order before leaving. I highly recommend this company for all your heating & cooling needs. They truly are MY GO-TO PEOPLE!

Sa
Review №22

I woke this morning to a cold house. After checking a few things, I called Modern Mechanical and left a message on their emergency line. My call was returned promptly and someone was at my house in less than 2 hours. The repairman was very courteous. He examined the unit, explained what he found, and gave me alternatives. He then completed the work quickly. Im very happy with the service they provided me. I use Modern Mechanical for all my HVAC needs. They have never disappointed me!

Gr
Review №23

They called back very quickly, gave updates on when they were coming, and the technician who came out was respectful and competent, fixed everything, and was very up front about costs and options. Overall really good experience.

Je
Review №24

Bubba was on time and very professional. He found the issue and let us know in a timely manner with no fluff. We actually said we would never use this company before, because of bad experience in the past, but he changed are mind. Thank you Bubba great stuff. AKA John.

Bi
Review №25

We have been using MM for several years and they have provided reliable and responsive service on our HVAC system. Theyre always on time and give clear, concise direction on options and next steps.

La
Review №26

Bubba was great. Actually diagnosed and fixed our indoor unit where two other companies tried to sell us a whole new system.Modern mechanical will be my service company from now on.

ni
Review №27

Modern Mechanical is like having online pizza ordering. Thats how easy it is! Everyone is professional, responsive and knows the subjects of which they work on.Im so impressed with my first system replacement/upgrade to xv18 and support for existing 14 year old goodman.Bubba was so fast to come fix my ailing goodman but he got the job done quick and fast - could not be happier with the services Modern Mechanical provides!!

Ch
Review №28

Technician was prompt and professional. Thoroughly cleaned and examined all elements of AC system.Definitely recommend Modern Mechanical services.

ja
Review №29

They were great. Came out the same day and got us up and running again. Always friendly and polite. I would highly recommend them.

St
Review №30

Excellent service, thorough review and excellent information provided. Tech was fantastic, informative and professional, absolutely positive experience. Will use and recommend without hesitation.

Al
Review №31

Replace a part. Very professional and courteous. I would recommend company and the service man to someone else .

G
Review №32

John E. visited our home today and did excellent job working through issues on two of our systems. I appreciated his professionalism and thoroughness.

Ro
Review №33

I highly recommend Modern Mechanical .They installed a brand new Trane heat pump and air handler. The whole process went incredibly smooth even though it Raining the entire time. The estimator made sure that I was getting the correct system for the size of my house.I was then offered three choices depending on my budget.After some research, I realized that they were giving me a good deal .The day of the install the team was right on time and ready to begin.They made sure my floor was covered as well as their feet and hands as well face masks.The old system came out and the new went in without any problems. They really have super group of guys that work there very friendly and professional all of them went above and beyond to make this experience as painless as possible.Believe that I will sticking with Modern Mechanical .

Pa
Review №34

Quick, efficient service. Technicians are knowledgeable and friendly. Highly recommend.

Li
Review №35

We started working with Modern Mechanical last winter when our heat went out. They took care of us every step of the way through our gas pack replacement - everyone we have dealt with is knowledgeable, courteous, and trustworthy. Following our experience we entered into a maintenance plan for all three of our units. A separate unit had a blower motor go out this week, which they replaced for us. The process was quick and painless, they once again took care of us every step of the way. We are in the process of finishing off an attic space - upgrading a unit, redoing duct work, electrical, etc. and are using them for that project also. We will not use anyone else for these services, Modern Mechanical is the best to work with.

j
Review №36

John did an excellent job on my AC tuneup. Very professional and thorough worker.

Sa
Review №37

Ive been a customer with MM since around 2019. Theyve done a great job inspecting, recommending preventative solutions, and repair when Ive needed it.Staff is friendly and professional. Theyre willing to take time and walk me through any issues theyve found.

Ta
Review №38

They were very nice on time explained what was the issue in details knew what was wrong i recommend them again and keep servicing my ac thanks modern

Mr
Review №39

Outstanding service, great and friendly techs Jonathan and John, fair pricing and quick work. They went above and beyond inside my house, not only checking out the problem but making sure there were no others. Knowledgeable techs who will take the time to to explain what happened and what it will take to fix it. Strongly encourage future patrons to get their service contract...well worth it. Very happy with my service as well as both techs! Fully recommend them!Update: Just had them back for the summer service. Again…can’t say enough good things about them and their crew. Matthew was amazing and quick. Answered all of my questions and even took the time to explain a few things to me about the system. Awesome service…great people!

R
Review №40

Technician arrived on time; was very polite and professional. He kept me informed throughout the process of servicing the unit and completed a thorough review after the service work was finished.

Ro
Review №41

I had a new HVAC installed at the end of October (a little over 3 months ago). Im pleased to say that everything is still functioning as expected. Steve, Percy, Paul, and Tavarious did a great job during installation. They were friendly, professional, and efficient. My sales rep, Joe, was also very knowledgeable and helpful.Overall Im very pleased in my investment with a new HVAC from Modern Mechanical.

Ch
Review №42

It did take awhile to get an appointment but this was the third company I called and they were all the same. They called prior to arrival and said they could come earlier and asked if that was okay. Since I was working from home I was fine with it. Bubba was professional and friendly. Explained what was wrong with the unit using terms that were understandable. Asked for an email address so he could send all the paperwork about what was completed Would recommend this company

Sa
Review №43

My husband and I are so happy we found Modern Mechanical HVAC. When your 25 year old heating and cooling system stops working it is a very tense and stressful time. No worries for us because one call to Modern Mechanical and a visit from one of their personnel put us on the ride of our life. Percy and his crew were on time, personable, professional, hard working people. You could tell they were customer oriented and took time to answer any questions we had. We could hardly believe one days time our old ductwork was replaced with new and our beautiful Trane heating & cooling system was just beautifully installed. Their cleanup was pristine and hauled off by them. We truly recommend this company as they say Your Go To People. A shout out to all of you who participated in our project. The Roths

Br
Review №44

Always a great experience. Very professional

Co
Review №45

The lCapacitor on My AC unut was repaired by Bubba from Modern Mechanical at 10:00 a.m. and it worked fine until around 1100 p.m. then my unit started making a loud noise as before and stopped working. I reported the new issue that night and Modern Mechanical responded early the next morni g and repaired the issu8e with a smile, corrected the problem. I am impressed with Modern Mechanical s professionalism and caring attitudecaring attitude towards excellent customer service. As a senior citizen it is refreshing to know that there are pite, professional caring ypung people in the workforce during these challengi g times rhat we live in. Thank you Bubba!!1Thank youPeggie Howell

De
Review №46

Lawrence showed up promptly, accurately diagnosed the issue and ensured we were satisfied with the repair. I will refer them to anyone with no hesitation!

Je
Review №47

First time using this company and was very pleased! Very professional and explained everything that was done. When I thought everything was complete, I later saw him taking apart both units outside and cleaned it all out! Never had that done before by any other company. Very happy with their service!

Wa
Review №48

I recently had another company, supposedly, do a service which I had pre-paid for. A week later I had water in my overflow pan... due to clogged lines. The tech told that was one of the many problems I had and said he would clear the lines... obviously didn’t. Calling Modern Mechanical, referred by many friends and neighbors, was the right one. They sent someone to my house the same day, drained the water from the pan and did the service the other tech didn’t do.This is my new HVAC company as they are professional, reasonable and honest.

Be
Review №49

Cassie was great, super friendly, and efficient. She got the job done quickly with barking dogs and a noisy baby around! Will absolutely recommend this company to others.

Br
Review №50

Great technician. Very professional, understanding. Took time to explain issue as well as solution. Will use again.Have to add this, after home owner installation error, tech returned first thing next day and corrected. Super customer service. Highly recommended.

Tr
Review №51

I will state that I got a few quotes for a residential heat pump from a few companies that were highly reviewed on Google reviews.I chose Modern Mechanical for my new residential heat pump system. From the salesman Scott to the installation crew, everyone was professional and courteous. The heat pump price was competitive and I feel confident they installed it and tuned it for optimal performance. I chose a Trane heat pump and I have no doubt the owners of Modern Mechanical will stand behind the Trane equipment and warranty as well as the installation job. I am happy with my decision to go with Modern Mechanical.

hu
Review №52

I have been with modern mechnical for over 5+ years, and I have them at the house locations at several places for HVAC service and all along, very excellent professional service.. on time and does a excellent job and correct charges also for the labour.. across durham and cary area, also referred them to my neighbors and friends and all good reviews for them..

Pe
Review №53

Modern Mechanical does a wonderful job for a great price. All of their folks are super friendly and go above and beyond to provide stress-free service. They recently saw a situation at my house that might cause a water backup and came out and dug around in the crawlspace for free!! WOW! I highly recommend this company.

Ch
Review №54

I called in the morning. They were here by the afternoon. AC was working when they left. That’s what you want!

Ma
Review №55

I had a wonderful tech come today to give my HVAC a checkup. They arrived at the very top of their arrival window, wore a mask and booties, and took care to make sure my cat didnt escape when they were coming in/out. This was my first experience with them, but I will definitely remember them for future issues.

Al
Review №56

Mathew was great. He was professional and courteous. Answered all my questions. See you this Winter.

Ch
Review №57

I called Modern Mechanical today because my heat stopped working. The technician who came wore a mask and pads over their feet (when inside). They were respectful and friendly. The technician worked to find the issue and fixed it in a timely manner. I would highly recommend them!

Li
Review №58

I want to recognize a tech service individual, Cassie, at Modern Mechanical in Raleigh, NC. This past Saturday afternoon I was out in the yard and noticed my heat pump making a repeated clicking sound and the fan attempting to start but immediately stop. This happened a few times and I became concerned. I shut the electrical breaker off and checked the temperature inside the house and I called Modern Mechanical to discuss my concern.Cassie was on call and responded in a timely manner. I wanted to avoid a needless weekend service call yet did not want to ignore possible warning signs and further damage.Cassie took time with me to review my concerns. We went through a few back and forth questions and answers and concluded my system seemed to be operating normally.She offered to schedule a service call but with her understanding of how the system operates, I was confident that I did not have an immediate need.Thanks to Modern Mechanical and a capable technician, Cassie.Jim Russell

To
Review №59

Great company. Professional, polite, on time and knowledgable. Have used them for several years for HVAC maintenance, repair and recently installing two new systems. Couldnt be happier with their service. Would recommend the maintenance agreement. I dont usually buy these service agreements, but in this case it has been a good situation. Ive never seen a company with this many 5 star reviews. Theres a reason for that.

Ki
Review №60

Modern Mechanical has been our “go to” place for over 10 years now. They have always been dependable, trustworthy, knowledgeable, and responsive. Even more so, they treat their customers with respect, honesty, and just like family. We are customers for life!

An
Review №61

Modern Mechanical was highly recommended to me for repair of my air conditioning unit today and I completely see why. The administrative office was very courteous and professional when setting up my appointment and the gentleman who performed the service, Laurence, was exceptional. Efficient, knowledgeable service for a very fair price. He made sure I understood every step of what he was doing and could not have been more gracious. All around great experience, give them a call if you have HVAC needs!

St
Review №62

John replaced my thermostats with Nest thermostats that I purchased separately. He was very professional and courteous and thorough. He wasn’t ready to leave until he was sure I was happy with the setup and had both devices configured in my phone. Outstanding customer service skills.

De
Review №63

Serviceman patiently looked at everything, identified the problem, was subject expert, Also explained to me the problem. Happy and pleased with service

St
Review №64

Ive been using Modern Mechanical since I purchased my home 3 years ago. Cassie came this morning to do heat maintenance, replaced the filter in my attic and checked for optimized heat flow. Very professional and helpful, as always. Thank you A+++

Ku
Review №65

Modern Mechanical is an awesome company for HVAC installation and maintenance. They installed a new HVAC system for us eight years ago and have been the only company we use for its maintenance. Their work is top notch and the staff are always professional and courteous. If you want a HVAC company you can trust and rely on, look no further than Modern Mechanical!

al
Review №66

Excellent work. The second time I use the company like always professional and of great value. Thanks to Percy Clarks team, they came and did the job with complete safety in mind on this challenging day of covid-19. Great job! Thanks

Ju
Review №67

Easy to deal with. Seems reliable

An
Review №68

Amazing service! Great detail and workmanship. Ensured no matter what the job was done and done right. Amazing price and we see huge leaps and bounds difference in our bill already. Great group of ladies working the phones and making sure that I receive a phone call back if I didn’t get an answer right away. Owner is awesome, would never go to another A/C company after meeting him. He is the true meaning of great leadership trickles down to his employees! Great group of guys that showed up to the house to do a complete A/C tear out. They worked hard, fast and efficiently got the job done. They did a great job cleaning up all of the debris and ensured no nails, screws or sharp metal was left in the yard. Nothing is too big or too small for these guys. Professional, hard working, and most importantly polite.

Ky
Review №69

They were on time and performed maintenance on my Apollo HVAC system. I specified that I had an Apollo system and Modern Mechanical ensured that they sent a tech with knowledge of my particular system. The technician was knowledgeable about my system and provided informed answers to the questions I had. I have had family members who have had good experiences with Modern Mechanical and I am glad that I have decided to begin utilizing their services as well.

Va
Review №70

This company is very professional and responsive. We are very pleased with their services. We would highly recommend to friends and neighbors.

Lo
Review №71

We have used Modern Mechanical for several years. They have replaced both of our units, but always without pressure and by providing us with options for repairing and replacing. Their recommendations for increasing the size of our units has saved us thousands on our energy costs. They come twice a year and do the maintenance, and even call me to schedule the appointments instead of me needing to remember to call them. The representatives are always polite, on time, make mesure that I am well informed, and take care to keep my home clean.

Mk
Review №72

Excellent service from the technician, Cassie! Technician was very professional and knowledgeable on fixing the problem. Technician assessed the problem right away after thoroughly going over everything and explained it in detail to me. Overall very happy with the service!

Li
Review №73

The service tech Matthew was prompt, courteous and very professional. Performed the yearly maintenance heat check and I was updated on the findings. All the employees are very friendly and in my option go above and beyond! Highly recommend this company for your HVAC needs.

Da
Review №74

The technicians are always pleasant and courteous. Bubba was prompt, efficient and answered all our questions. He handled the problem quickly and made sure that everything was resolved before leaving for the day.

Ch
Review №75

Always are on time, professional, and efficient. I appreciate their positive communication and courtesy.

Ka
Review №76

Technician was prompt. Service was excellent.

Aa
Review №77

Fixed within hours of calling for both my outside outlets and furnace. They needed a part and literally waited for the part to show up. Super professional and thorough. Highly recommend Modern Mechanical!

Je
Review №78

Rick at Modern Mechanic was a pleasure to work with. He was punctual and professional. He worked on the older unit explained what he was doing and took the time to show us what he worked on. Modern Mechanic installed a HVAC unit a year ago and has consistently provided the maintenance on the new unit. We highly recommend this company for any HVAC needs. Thank you Modern Mechanic and Rick!

sh
Review №79

I recently called a few HVAC companies as I thought my 11 year old 5 ton system needed replacing. While other companies were happy to convince me that replacement was the solution ( $12k), it was only Modern Mechanical that quickly ascertained that my system didn’t need replacement. They sent their skilled technician who made various adjustments and repairs and my system is good as new. I would not hesitate to recommend these guys to anyone looking for an honest and professional team for all your HVAC needs .

Da
Review №80

Was having issues with heating system. They came and completed repairs within an hour. Very neat and clean. Tech new exactly what he was doing. Company is EXCELLENT.

Me
Review №81

Cassie is the BOMB.Com! AC broke On a SUNDAY and Cassie was there fixing it within the hour.

Ja
Review №82

I have used Modern Mechanical several times and they are very responsive. Both their front office and field technicians do a great job.

Pa
Review №83

Cassie was great! Very thorough and respectful. Stayed masked the entire time.

Ca
Review №84

Modern Mechanical has been servicing my heat pump for several years and I am very happy with their service. Their service personnel are knowledgeable and efficient. I recommend them highly!

Ed
Review №85

Weve been customers of Modern Mechanical for multiple years now, since @ 2016, from another house that we were renting and then in our present house that we purchased. We suggested them to our landlord for repairs to his house we rented at the recommendation of a friend familiar with their work. More recently we had two systems installed in our current house, the existing systems being old and failing. MM helped make an expensive repair affordable with reduced interest, discounts and after an efficient install and setup they continue to maintain them for us with their service and maintenence programs. The care and attention that Modern Mechanical provides is wonderful.In todays world it is increasingly difficult to find any business that does good work and provides even average customer service. A company I know like that which does an actual good job and is responsible for the work they do is Modern Mechanical. They provide excellent work for heating, cooling and electrical with service and maintenance plans, honest estimates and helping to get the best deal for you. They are also pleasant to deal with which is embodied and evident in the attitude of their employees, from smiles and kind gestures from service techs to prompt responses, callbacks and reminders from their office staff.

To
Review №86

Shout out to ALL three crews that showed up in the rain on 5/19 to install our complete downstairs system. Everyone of the team members was friendly and professional. They were all very knowledgeable and informative as to what was going on. They kept me informed as to the current status of the installation process every step of the way. They were very coordinated with the electricians schedule and the start-up technician as well. From all of us in the Holland House we thank Modern Mechanical and their staff and work crews for making this an experience to talk about. May the Lord bless all of you and stay healthy and safe.Also like to give a shout out to Andrew and Laurence for today 5/23. Our upstairs unit started leaking from the ceiling in out bedroom so we called MM for our Rapid response service agreement and they sent Laurence out in short time. He quickly diagnosed what was wrong and gave us a quote and had everything he needed to make the repairs and clean out the clogged lines. He was done within the hour at a very reasonable price. Thank you again to Modern Mechanical for saving the day...Again! Keep up the great job guys. We appreciate you.

Le
Review №87

Modern Mechanical is very professional with excellent customer service. They are very friendly and go above and beyond to help you. They installed two new units and taught me about the units and thermostats. They are very hard working and get the job done right. I am very pleased to work with Modern Mechanical. I definitely recommend them to everyone. I have two beautiful new units and a nice cold house. Modern Mechanical does great work!!! Thank

Ti
Review №88

Laurence was extremely professional and kind. Very fast response time. Very courteous and explained the problem in a very easy way, had all the resources needed to take care of our problem with him (new motor), and was very quick to take care of replacing the burnt out motor. Completed the tasks necessary quickly and efficiently. Also was nice enough to replace my air filter in my upstairs vent. Have used this company before and have never been disappointed with the service. This time was no exception. I greatly appreciate the fast and efficient work on a Saturday-in August-no less. Thank you for being an outstanding service company!!

Lo
Review №89

I have been using a modern mechanical for years. Their service techs have always been nice, courteous, and professional. They have always been responsive on the few times I’ve needed them on nights and weekend. The office staff is always so friendly on the phone. You can tell they love their job. Scheduling has never been a issue as long as you are a bit flexible and they always show up within the given time frame. I recommend getting the annual service plan. It helps save money on service and ensures your system gets biannual check ups. I recommend this company for all your HVAC needs.

La
Review №90

I have worked with modern mechanic a few times and they have always been so helpful! Scott, Liz, Joe and Jason have been amazing through our process in buying a new HVAC unit. Before we decided to do so we have always used modern to service our old one and every time they came out they were always so thorough and honest about what needed to be done and what really didn’t need to be done but everyone at modern is and has always been such a huge help no matter what it is. I will forever use modern mechanic and refer them to anyone and everyone that needs work done.

Ju
Review №91

Laurence was great! He arrived on time, was very professional, and quickly diagnosed and repaired the issue with my heating system. Great experience and service all around.

Re
Review №92

How often do you get a company that can come the same day that you call them ? Not very often but I called modern mechanical at 11:00 in the morning and they were here by 2:00 on time just as they said they would be !!! It was quite a tricky task finding out what was wrong with my air conditioning unit but the young man that they sent spent the time and his knowledge figuring it out repaired it in a timely fashion and now it works beautifully !!! The young mans name is bubba and he was professional polite followed all the protocol with a face mask was extremely well spoken and explained to me how to use my new thermostat and I understood it which is a miracle so my hats off to modern mechanical for such a professional experience !!

Sh
Review №93

They are very courteous and prompt. Great service so far!!!!

Be
Review №94

I needed my two systems serviced prior to hearing season. The company sent two techs out who were very knowledgeable and they were here for well over an hour and a half servicing the two units. They took their time and did everything correctly. I have never had a company come to serviced my equipment that did it as completely as Modern Mechanical did today. This is an awesome company. I would recommend to anyone. Keep up the good work guys and gals.

Sc
Review №95

Techs are always on time and polite. They answer any questions you have and go over what they did. Modern Mechanical installed the system in 2016 and check it twice a year at a reasonable cost.

De
Review №96

Everyone I’ve dealt with has been great so far. Cindy responded to me very promptly. Lawrence the tech was earlier than “on time” and very informative.... seemed to know exactly what to do and found the problem very quickly... which was comforting. Quality seems good but how can I honestly say for sure at this point? I hope the value is good but sadly my repairs are so costly it makes better sense to buy a new system. I’m sad about the cost but pleased with the company thus far!

Je
Review №97

Weve been using Modern Mechanical for many years and are always pleased with their professionalism, honesty and timeliness. The technicians are always courteous and friendly and know their stuff.

Ma
Review №98

Motor seized up and they fixed it in a timely manner. the guy who came was really cool and nice. definitely knew what he was doing

Ca
Review №99

I came home after work at 5:30pm and my house was 77 degrees when my wife and I set it to 72. I called modern mechanical and they instantly sent Lawrence, one of their technicians. He had us back up and cooling within 30 minutes. I admit I hovered over him as he worked but he wasn’t bothered and just explained each step as he proceeded. Timely service with great quality of work. Would recommend.

Jo
Review №100

Service technician was sent out the same day that I contacted them with a HVAC noise issue. Issue was quickly resolved and unit was cleaned and serviced. Technician was on time, very friendly and respectful, and thorough.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1544 Mechanical Blvd, Garner, NC 27529, United States
  • Site:http://modernmechhvac.com/
  • Phone:+1 919-934-1651
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Electrician
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Repair services:Yes
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