user
DisasterPro
3275 Brown St, Garden City, ID 83714, United States
Appearance
DisasterPro

Comments
Te
Review №1

DisasterPro has been great to work with on multiple remodeling projects. All of the employees who have worked in my home have been polite and professional. I also appreciate the design input they offer.

Gr
Review №2

DisasterPro replaced exterior T111 Paneling to replace 11 panels that were very weathered. They did an exceptional job. The workers were on time and worked hard. They stuck with the job till finished with no messing around. Very price concious and fair. I would hire again.

pa
Review №3

Excellent group of workers, showed up on time, were respectful and did very nice work. Would definitely use them again, thanks.

sk
Review №4

These guys were terrible. We agreed on a price and they agreed to credit me 500 off that price if I wanted to provide the new tub and wall unit for a new shower tub combo. They said anything at lowes or home depot was fine. So we got one the wife liked at Lowes. They did shoddy work that had to be redone several times and after it took weeks to get them to finish everything up they reneged on the tub credit and charged me for the tub even when I had bought it on my own and given it to them with the original receipt. Plus they were uncivil about it.We went back and forth about it for almost a year where I provided the agreement with copies of the text logs and they didn’t care. Disaster pro then made up reasons why I owed them the 500 for additional labor because they had to redo their own shoddy work. It was just an excuse to renege. The issue had been that they took the tub and tub wall kit I bought at Lowes and installed it without even looking at the instructions at all. It required plywood behind the wall or additional studs which they didnt put in. So when it was done the walls flexed like 2 inches! It honestly felt like you would fall through it. When I asked them about it because it just seemed wrong they said it was normal.... right..... So I then looked up the install instructions for the tub, and found the requirements to shore up the walls and showed it to them. They said it was their mistake but that I should have told them that before so they werent going to fix it. What? A contractor that needs the customer to know more about installing tubs and tubwalls than they do? I am not a general contractor calling in a sub. I was a customer needing a mold disaster cleaned up and a new tub and wall installed to get things back up to normal usability. Whatever.I didnt agree to the additional labor they wanted to charge me. and we went back and forth about it for several days. Then one day the guy that put it in wrong showed up, saying he was there to fix it. He pulled the wall, put in the studs according to spec then put it back in. Drywalled and textured as he should have and was done with it in two-three days to give the wallboard time to dry and set. I was glad they finally were going to take responsibility and fix their mistake. Oh no then they came back later to say I owed them the 500 on the labor to fix that mistake even though I never agreed to that. I dont know what games they are playing but it wasnt cute.I only used these guys because thats what the home insurance allowed. I couldnt use anyone else at that time. I would NOT recommend these guys to anyone for anything. Bad service and bad ethics imho----------------And as a response to the owner pretending he doesnt know anything about this. Yeah thats exactly the problem. You pretended you hadnt made agreements, moved the goal posts when proven wrong, and wouldnt take responsibility for your own work, instead making it the homeowners responsibility to make sure you didnt make a mistake. Just terrible ethics. No Thanks

Wi
Review №5

I had water damage on the side of my house from water leakage on my roof. DisasterPro fixed my roof, repaired all the outside damage down to the studs and repaired inside windowsill that was damaged. I also had then replace some other window frames and house skirting. Work was expertly done. Workers were professional and polite. Final cost was as per estimate. I will not hesitate to use them again. I highly recommend DisasterPro.

Ch
Review №6

My business office had a toilet that was leaking at the base of it. They came out same day I called. Fixed it promptly and quickly. Never interrupted my business operations during work hours. Very professional and nice. Highly Recommend! Thank you!

Jo
Review №7

They were professional, knowledgeable and very respectful. I have an older home with popcorn ceilings and the repair was perfect - texture match and the whole ceiling was repainted so the repair spot blends in perfectly. I would highly recommend this company.

Er
Review №8

I had them out to look at a bathroom remodel. He promised a bid in one week. Didnt hear from him again. Edit: Called with a quote a little after 2 weeks.

Ch
Review №9

We had a mold issue on our window sills and we called David. His team was very professional and friendly. I was very impressed with the finished product, it looked better than the original! Plus, they are very fair with the costs.Since then we have called them for several other items and have had the same positive experience. I would highly recommend this company.

De
Review №10

We had irrigation problems that flooded our crawl space not once but twice. Disaster Pro was super good (both times) to work with. David moved quickly to get people and equipment in place, knew what needed to be done and was super fair in what he charges. We’ve recommended DisasterPro to friends and subsequently had them handle our major exterior repair and paint project. Competent and honest.

Su
Review №11

What a great team!! Disaster Pro has rebuilt our back deck, completely renovated and upgraded our very, very sad master bedroom and bath into an oasis we love, and turned our dark, awkward and inefficient kitchen into a cooking Mecca. We have some future projects ahead of us, and calling on Disaster Pro is truly a no brainer. These people have not only become our “go to guys,” but our friends as well. Every single one of them are skilled, ethical, and accommodating.

He
Review №12

Great experience working with David and his very professional crew. I felt very comfortable when they were here working in my home. He has totally gone to bat for me in dealing with my insurance provider. He has fought to make things right in our clean up. The insurance company wanted to replace only a portion of the damaged flooring and when the new wood floor would not and could not match, he dealt with the company and had them replace it with all new wood floors. I would call them in a heartbeat.

Ti
Review №13

The work was professionally done with great communication from the sub contractors. Dave is personable and willing to answer all questions. We love our new kitchen!

Al
Review №14

Fantastic help and great pricing! He was over here in the pouring rain and cold weather helping out put down underlayment on our roof to protect our house. Thank you and highly recommended!!

So
Review №15

Competent, caring & very professional. Would definitely call them again !

Sh
Review №16

Within an hour of calling DisasterPro, Dave was at our house, assessing the damage and taking action. His guys were in there that very morning, ripping up the destroyed flooring and drying the subfloor. They did a lot of unexpected nice touches like taping down plastic to protect our carpets from the foot traffic and advocating for us with the insurance company. When my insurance did not come through as much as we hoped, Dave even gave me a refund on some of his portion of the payment. We knew he cared and his work was fast and professional. We would definitely use DisasterPro again.

Do
Review №17

DisasterPro does a 5 star job. They are the best value for any job. They would be my number one choice for work.

Ja
Review №18

DisasterPro has a great service team. The repair crewmen that worked on my house were professional and friendly and got the job done quickly, with the final product of great quality! I would recommend them to any of my family and friends! They were very willing to work with me on prices that I could afford and worked around my schedule to the best of their ability! Thank you DisasterPro! :)

st
Review №19

Disaster Pro is experienced, competent, and conscientious. All details involving a,complete kitchen remodel were handled with attention to detail and professional care.

Je
Review №20

I had a sink leak in my bathroom, called Disaster Pro and within an hour a tech was at my door and taking care of the problem.They kept me informed and upto date on repairs and I love how it all came together. Thank you all so much!!!!

Ja
Review №21

Awesome team that does quality work!

Br
Review №22

I really appreciate the great service at disaster pro. They have very professional employees that I trust to be in my home.

Bi
Review №23

Quick response, excellent work.

Jo
Review №24

Exceptional service and communication throughout project - definitely shows they had my interests at heart!

Information
57 Photos
24 Comments
4.7 Rating
  • Address:3275 Brown St, Garden City, ID 83714, United States
  • Site:http://disasterproidaho.com/
  • Phone:+1 208-345-1349
Categories
  • Water damage restoration service
  • Construction company
  • Home inspector
Working hours
  • Monday:7AM–3PM
  • Tuesday:7AM–3PM
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:7AM–3PM
  • Saturday:7AM–3PM
  • Sunday:7AM–3PM
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Similar organizations