Eric And the team at restoration pro were exceptional! We were a little more than 2 1/2 weeks out from closing on our house when we had a toilet leak from the Second floor, flooding the space underneath. Within two weeks they had the area dry, retiled the bathroom, dry walled, painted, and address the plumbing! Everyone was kind, considerate, and extremely helpful knowing we were under the gun. I would recommend restoration pro without hesitation

Hard working, very friendly, quality work!Restoration Pro is an amazing company, simply put. They are hard working, accommodating, happy, and the quality of work is outstanding. They have all been in charge of my project for the last 5 months and its been a pleasure working with them. A special thank you to Eric for not only leading the project like master, but heavily involved in it, as well as. He made sure to keep me updated on a constant level, I never needed reassurance, and if ever I had questions, he answered my calls or messages within minutes. Very “above and beyond” and “family oriented” type of company. I highly recommend Restoration Pro to ANYONE who needs need work done in their home whether major or minor. I most definitely will be a returning customer should I even need work done again. Thank you guys so much!

My insurance agent recommended this company for repairs on an insurance claim. A rep came out to assess damages and promised to have an estimate within 3 days. After a week I called - no response. I called several more times leaving messages and no one ever called me back. Horrible communication and customer service. I will not recommend this company to anyone. If promptness, integrity, and customer service is important to you I would not use this company.

Big pine tree blew onto my house during a major windstorm. Restoration Pro showed up when they said they would, removed the tree and loaded up the mess! They cleared out the stump and filled in the hole, they even raked up all the debris from my lawn!!! The BEST group of young fellas who have EXCELLENT WORK ETHIC! Hard workers who don’t quit but have fun working! Highly recommend *****

The team at Restoration Pro is very professional and responds quickly. I have used them multiple times at my house and place of work. Zach is quick to respond and take care of the problem. This is a great company.

Came to the rescue!!Zach and his team at Restoration Pro were so great! They came quickly and cleaned up a huge flood in our basement. They were fast, clean, and professional. Thank you a hundred times over for making a disaster seem like no big deal!!

So I ended up hiring this company to come out to my home and help with a small fire clean up. They were hired to clean up the smoke residue through out my home and to clean up the water damage done to the wall where the fire was being extinguished. We were told that we needed to be out of our home for a whole week so that they could come in and clean up and fix the area that was destroyed. So while I allowed this company to come into my home I stayed in a hotel and when time was up. They called me saying that my home was done and ready for me to move back in. To my surprise my home was not ready, there was a bigger mess then before. This company did not clean off the residue smoke from my walls, the counters still had smoke residue, and to make matters worse they hadn’t even patched up the wall and the ceiling that they were hired to repair. The worse thing of all is that the crew members who were cutting up the floor board, backwall and the ceiling didn’t isolate the area.they allowed wood debri, insulation to go into my furnace and yes through out my home. So now I am stuck with a bigger mess then before. Now I have to deal with insulation debri and smoke residue throughout my home and also lingering cleaner smell. Please please if you hire this company watch them carefully, because what should of been a Seven day job is now costing me and my family 14 days outside of our home and having to hire a new clean up crew. I am just giving an honest review, I normally don’t give reviews but I feel that people should be informed of what kind of work is expected if you were to hire this company.

I would give them 10 stars if I could! Matt, Eric, the entire crew and subcontractors were EXCEPTIONAL in every way. Response time, communications, workmanship, coordination of work crews/materials delivery was outstanding! I could not believe they could do my renovations in two days but my kitchen was back in business! Thank You!!!!

Quality - Excellent. A one time major project in 2019 (see disclaimer).Responsiveness: ExemplaryProfessionalism: No wasted time.Good at keeping you informed of schedule, arrival, and status of the work in progress. Kept their word.Value: Exceptional caring.DISCLAIMER: Starting 2021, only businesses that have done consistent quality, respect, and care over time shall get posted on Google reviews. Your experience may not be good if you choose a business due to a review of one isolated customer event There have been businesses that got a true first time review -- but afterward their service or attitude fell through, noticeably. Reviews of an exceptionally bad experience will remain to protect you.

Restoration Pro saved us when our kitchen was flooded!!! They did a fantastic job helping us through the process of a complete remodel of our kitchen, Thankyou so much👍🏻

Matt and his team responded immediately to our bathroom flooding. Matt and Eric made our miserable situation into a positive experience. They explained the process of repairing the water damage and let us know we were in good hands. The Restoration Pro team was very prompt, friendly, and professional. My wife and I had overwhelming circumstances and were extremely busy bringing our son into this world and Eric, our project manager, worked around our crazy schedules with no problems at all. I would 110% recommend Restoration Pro to anyone. The team had great craftsmanship and it was obvious they were very experienced. My wife and I have had other contractors do work for us before and Restoration Pro trumps anyone else that has worked with us.

Restoration Pro was so very patient with insurance issues and I am so grateful! Their workmanship was excellent and I was always treated professionally and honestly. Their timeline was pretty much spot on as we dealt with the holidays and other issues that came up. I felt very comfortable with their workers in my home while I was not. They moved my belongs carefully and returned them just they way I asked. I would highly recommended them to anyone needing restoration services. My house is new and I wanted things back the way they were before my damage occurred. Restoration Pro actually made my home better than before. Thank you, guys!!!

Restoration Pro was a fabulous company to work with! I had a challenging case where there was a lot of back and forth with my insurance company. Each time I was able to reach out to my contact at Restoration Pro and they were able to help me understand and help me through every step of the process. When it came time to get my work done, they were so efficient. No one likes an intrusion on their life but this was such an easy process. There was constant communication. Matthew let me know that Eric, the project manager, would be contacting me and helping me through it. Eric texted or called me every time there was a scheduled time for someone to come in. He was always available and willing to answer even the littlest question that I had in the process. The contractors that they used were top-of-the-line, efficient and kind. They were non-obtrusive and kept the area clean even while we were still living there. They were able to restore my house so that I cant even tell where the work began and ended. If you need to have work done, this is the company you want on your side!

Restoration Pro was great. Quick and very high quality. Crew were all friendly and consideret. They kept things clean as possible. I will recommend. Restoration Pro to anyone that needs emergency repairs.

Restoration Pro not only repaired serious damages to my home after someone accidentally drove through my front door, they transformed the look of my home. It is beautiful! I enjoyed working with Matthew Evans, Eric Davis and their crew. They were very professional, courteous, addressed all my concerns and finished the job beautifully!

Matthew and Eric were a huge help in getting water damage fixed in our bathroom. From first call to last wipe of a cleaning rag it was awesome. Super professional and great to work with. They both did an amazing job to stay in our budget that was set by our insurance company. I highly recommend Restoration Pro for reconstruction or new construction.

I am currently working with another company, I called Restoration Pro to get some context regarding my problems with the current company I am using. Kevin spent 11 minutes on the phone with me. We talked about reasonable time lines, communication expectations, what I could do to move things along, and what the challenges are for general contractors to complete projects. He gave a very balanced view, knowing I already had a disaster company engaged and he wasnt getting my business on this project.

This company is simply THE BEST! After one company came in and made our crawl space worse we contacted Restoration Pro to come in and do the job right. They completely remediated the space and resolved the problems. All the workers were professional and respectful, going the extra mile to cover floors and closets while working. Highly recommend Restoration Pro... the true professionals!

Restoration Pro responded quickly to clean up after a flood. Eric worked diligently to be sure all the repairs were completed and restored everything back to original. He was always available when I called with questions.

Matt and his team with Restoration Pro Idaho did a great job for me. My basement flooded and they completed a complete remodel. Everything turned out perfect and in a timely manner. Would highly recommend them!

You guys did a great job, my only complaint is that there could have been a little better communication about when and what was going to happen next. The work was good, the guys working in our house were professional, friendly and always helpful. Thank you for fixing everything up for us.

This is a long overdue review. A couple of years ago we had a pipe burst due to freezing. Extensive water damage on the hardwood floors in the kitchen and in the carpeted bedroom. They took great care of us and everything looks like new.

Great company. Matt came when he said he would and really talked through all my options. Was completely happy with the company and the service.

Punctual, friendly, helpful! Quality service! Will be my go to referral partner!

This was restoration following a flood in our kitchen. Insurance Company attempted to convince me that all that was needed was sanding and refinishing. They were wrong. Restoration Pros estimate of what was wrong, what was needed and what it would probably cost was roughly 17 times what the insurance company thought was necessary. The insurance company, once provided with evidence showing RPro was exactly right, ultimately paid for the proper work. Matthew and his crew were friendly, professional, and very competent. Id use them again, but hope not to :)

This company was hired by my realator. I can only assume they did the work correctly. When i called them to obtain an invoice for payment, i was treated w/ poor customer service.Brandon told me We did you a favor by putting you in front of 33 waiting customers to get the work done quickly and I will send the invoice in the order it was received.Really, who treats their customers this way? I can only assume they are busy enough that they think they can let their customer service slip. I was only trying to get an invoice to take care of the bill.I tried to contact the owner prior to leaving this review but there was no response.If customer service is important to you, i would advise you to look beyond Resoration Pro.

All of the restoration efforts were completed to our satisfaction and we would highly recommend Restoration Pro. Eric was knowledgeable, easy to work with and kept us in constant communication.

I had a great experience with these guys. I would (and have) recommend them.

Absolutely do not, under any circumstances not use this company, Brandon and Eric are very unprofessional.... No communication. I had a horrible experience. They tore my kitchen apart and vacated the project when the insurance did not agree with there inflated bids... I will be moving forward with legal repercussion for their unprofessionalism and destroying my home. If you love your home, do not use this company, call System Kleen, Servpro, there are several great companies that are professional and have great! There is a reason his brother opened his own business.

Nice people, but Brandon is not there anymore