I purchased a gift certificate for my wife for Motherβs Day and double checked she would have an appointment so she wouldnβt have to wait. I was assured she would be seen right at 12pm. This was important for me so I can ensure she would have an attentive employee to make her feel special on Motherβs Day. However, when she showed up the lady she had an appointment with was not there and was late. Then they took someone else first because they walked in first, which defeats the purpose of making an appointment. Next, my wife sat in the chair with her feet in the water for 40 minutes because they were busy with everyone else. WHATβS THE PURPOSE OF AN APPOINTMENT? Then my wife just wanted clear nail polish on her nails and they forgot to even do that. My wife and I will not go to this place of business for an further services. This was the worst Motherβs Gift I ever got my wife in 8 years. Thank you very much.
Went as a walk in with my daughter one afternoon and was told it would be an hour wait. We sat down and waited. About 15 minutes in I was asked if I had anything on my nails because I wanted a new set. I was sat down to soak off my old set while the gentleman went back to work on his client. I showed him a photo of what I wanted and he did an excellent job! I get many compliments on my nails. He made sure to finish my nails without rushing even after his next appointment checked in. My daughter got gel polish and was done quick yet the results were great, however they did not last.Iβm making this my go to place.
I went here to get my nails done. They did a good job. Only thing was I couldnt hear I lost my hearing back in February early March so the conversation were light only yes and no.. ππ but good job. I would go back.
Enjoy the great customer service always acknowledged even when they are busy...when very busy they let me know what to come back or they will offer appointment πππΌthey offer me water and always ask me if everything is OK πgreat customer service πππΌ
Came to get a manicure no greet and waited 45 mins and just left .. first time coming here and never coming back .. sticking to traveling to abq.. they lost a potential great client
First time here, everyoneβs nice. amazing service. 10/10 would come again π«
Havent been here in awhile but was very very satisfied with my nails, thank you again Nee (sorry if I misspelled your name). Had gotten my gel nails done at the other nail salon by Big Lots and the lady there did a horrible job. I will definitely be returning to get my nails done from Nee, thanks again so much!! π€
Booked an appointment arrived 5 minutes early was told to wait 10-15 minutes. Waited they still werenβt done with walk-ins. Said oh probably another 20 minutes. Donβt book appointments if youβre going to make walk-ins a priority. Will never go back. Left without receiving any services.
This good review is regarding another a time. THEN They were exceptional. Good and friendly service a few months ago. I wrote a review on the wrong location (this location). Itβs was meant for a different location- same plaza as Safeway-, thank you for pointing that out.
For unstated reasons they closed early (5:15 pm) on this day (2/10/21), but I was one of the lucky 2 customers they concluded the day with. I needed a manicure and polish change bad. The older woman cleaned up my nails π πΌ VERY well (I feel she went the extra mile), the younger man was tagged in and applied the gel polish. Then she finished with a great hand massage and hot towel. My nails looked great and felt great. I did not feel rushed at all and I will be returning.
Today I went in to get a new set of acrylic nails Iβve never been dissatisfied with any work James does heβs so polite and kind all three of them are so kind I definitely recommend this nail salon they are the best and they truly care about their customers bless their hearts!
Clean & friendly place. Got what I wanted.
I cannot express the comforting feeling i had in this place, workers were friendly, very proffesional & best place ive gotten my nails done!!! Very Impressed & will be sticking with them. The name speaks for itself! #1!!!
Worse pedicure I ever had. The older lady that did my pedicure did a sloppy job. I would NOT recommend this place. Iβll stick with going to Albuquerque and getting my services there. Gave this place a chance and never will I return
I went to get my nails done for the first time today and had a very nice lady named Mii (Me) do my nails. She did an amazing job I love them! The entire experience was enjoyable and the atmosphere was relaxing!
I loved this place. I have went to 2 other places. One in the shopping center on 66 (HIGHLY overrated) And another by Safeway, Over priced and nails werent put on correctly, so they hurt and had to be removed. Gallup Nails has a good atmosphere, kind staff, wide open seating, clean, and I had one of the best pedicures Ive had in a long while. I will definitely be coming back. Thank you *update* Just had my nails done today.... π THANK YOUUUU!!! Always clean, fun, efficient, and perfection. ππΌ
The employees are great and vibe is nice. But charge to much for French tips and have patience. Waiting took to long. Over charge 4.20. Make sure you do your math.
These peeps are chill and you feel welcome. Not only are the nail techs great at their jobs but artists too! They pay attention to detail and leave you satisfied. π―β¨
Amazing service. So friendly. I love my nails!
Helen is always so nice after having a long day. Thank you for all you do. Be seei g you soon. Best service. π
I got my nails done twice here and they have became a massive success. I love them everytime they get done. And the employees are very nice. I highly recommend coming here!
Waited 2 hours didnt get a chance .....
Booked an appointment, refused to do my nails π€·ββοΈ call and confirm appointments or theyll be lost!
I highly recommend this place, the manager kept checking on me. She kept asking if everything was okay. And I love my nails. Took in a picture and did exactly but better. I really enjoyed the services. Amazing place.
I drive 2 hours to get my nails done that should tell you all you need to know and the techs are so awesomeππ
Thank you so much James! My birthday nails came out beautiful! The service was amazing! I dont get my nails done but now Ill definitely be coming back again!
I love this place, everyone is friendly and does great work.
Great staff and reasonable prices.
Will definitely be returning β€οΈ
Definitely going back π€π
I have been to just about all the nail salons in Gallup and this place is absolutely wonderful. Iβm a very satisfied customer! π
The staff is nice, stations are clean. I felt relaxed and welcomed. I recomend to anyone who wants a great experience and wants an AMAZING manicure. Will most DEFINITELY come back for more.
Lately, Iβve been going to get my manicures done in Albuquerque, but I had chipping & cracking in my latest gel manicure. So I brought myself here and I am loving the way my nails came out! The hand massage after getting the paraffin wax was very soothing and relaxing. I will definitely be coming back! π€
This was my first time getting my nails done proffesionaly and as soon as I walked into the place, the workers greeted me so kindly and respectfully! They werent quiet and they talked to me, they did not want me to say the nails wereokay they wanted me to say that I loved them! They did my nails so beautifully and correctly... I recommend this place to any first comers and anyone who wants gorgeous nails!!
Nails came out perfect had a hard time making a choice about where to go. Glad I came to this one, and will definitely do more business in the future! Great customer service as well, brought both my girls and treated them generously!
The best nail salon Ive been to in Gallup. Tip Top nails was my usual but it changed since they dont take their time in your nails and it comes out looking awful. James took his time on my nails he recommended dipping powder to let my nails grow. I really enjoyed the experience there and he was great with paiting my daughters nails. Highly recommend this place.
Neh does a great job, shes very friendly.
First time coming here and they were so nice! Definitely recommend and they did such a great job on my nails!
Made an appointment, 1 hr 45 min later still waiting...
Awesome down to earth owners. Extra friendly and Ive never had better salon & spa service anywhere else. β€οΈ
James is the best always doing different design and they are very friendly. I love that place definitely a nice place.
Great service! Great customer service and friendly staff! I recommend they do acrylic, gel and dip powder nail services βββββ
Very friendly very clean, did a great job
Helen is the best!! Great service ... Jim is always funny... wonderful customer service!!
James and Helen are the best(7 DAYS A WEEK).Sunday was busy.. but you have to wait, girl acts out & scratched out her name left all huffy puffy with glasses...They give spa quality services! I HAVE SEEN Ladies get mad and storm out. Bye Fliesha!! Go get bad service in your convinant time. Ugh!!! &&&& dont bring ur kids(even they love them) &&&& or your man geez there is no time set--women go there to get away not deal with kids/hubbies... SPA TIME! Sorry for being brutal with SPA and SERVICES I pay & tip $10 min.... not $2-5. Dang if u cant afford nails Save up your money to tip as well.
Happiness is having your nails done. Highly recommend and happy with the results every visit.
I absolutely love this place. Helen and James are such amazing people. Always so comfortable and the laughs are contagious... and the food sone times... OMG!!!
Took forever but results are worth every minute..wifey happy.
Honestly just moved here and one of the worse places Iβve gotten my nails done at and itβs the only one Iβve ever really been to. My nails caked in blood because they didnβt know how to quit picking at my cuticles. I asked for bright yellow coffin and I get the shortest, blotchiest yellow βcoffinβ (if you can even call them that) nails ever. All because they had another appointment they were so worried about the other appointment they couldnβt even focus on doing a good job Iβm guessing. Starting from the middle finger down on both hands the nails look ready to pop off, all of them are sticking way to far upwards and I paid $40 for them yesterday. Just donβt waste your time. I even called and scheduled an appointment and everything and I was still treated poorly. The salon people are nice just donβt know what theyβre doing or how to actually spend time on peopleβs nails.
They did a fantastic job everyone here I super nice. I didnβt even care that my nails were overpriced because of the service and Quality.
Miss going here! Amazing relaxing,pedicure & manicure, full sets, colors & designs. Welcoming with customer priority& awesome management ππ½ βοΈ βοΈ βοΈ βοΈβοΈ
Great service, great people, great quality products! Thank you Nhi!
Best nail place love mine and my daughters nails ππππππππππ
Very nice experience staff was very friendly .
Nhie iis a good listener and created your desire. Much appreciated!!
I drive from Farmington to get my nails done here! Quality, Jim is awesome!
Very welcoming and nice people... π