I have to say that Im impressed! I took my car in for an alignment and to balance the tires. First off, they did a full alignment. Toe, camber, and caster on all four wheels. Even gave me a copy of before and after results! Everyone was professional and respectful!
Price was good and work was done well. Only complaint was the gentleman at the front desk. He for some reason felt entitled to tell me what he felt of my car. Just to clarify. It was not even mine it is my girlfriends. Furthermore its a Toyota Soarer. A Japanese import with a 1JZ-GTE. He thought he needed to tell me that it was not an import and that was not the engine and how he sees them all the time and so on. I dont know his issue with imports. But again the work was great and the price was good. One more think. The lady upfront helped me earlier on the day and she was amazing.
We love the Roper brothers. My husband has been friends with these guys for 50+ years. Were always treated like family. Thank you for all youve done for us over the years!
Very professional and knowledgeable. Quick too. Even when you have to wait.
Not very knowledgeable about certain wheels and tires I had to go elsewhere to find my answers
Honest business. Longtime customer.
Great place and great service. Took me to car on lift and pointed out problem s o I could see for myself.
I was disappointed to see that there was no menu or itemized cost of services that you could purchase. Personnel in front tried to explain, but I like to know the upfront cost
Excellent work and get your vehicle back in a manly time
The associate(Graham Edwards) that helped us had very poor customer service skills. Embarrassed my girlfriend in front of other customers with his impatient know it all demeanor. She was trying to explain to him about a question he had, and he yelled at her Dont interrupt me when Im talking she was very upset and embarrassed. Dont recommend this place if u expect to be treated respectfully. Im going to Tire Rack from now on.
I went for a tire rotation and balance. The car was driving differently after they did the rotation, so I ended up checking the air in the tires and realized that there was way too much air. Average is like 40 and it was probably at like 55 psi. A very careless mistake
Everyone was very nice. Didnt seem like it took no time to change all my tires. Thank you Tire Barn
The service was great. The employees were very friendly and effective. This place has a lot of history, we enjoyed our visit. I would recommend to others.
This place is a nostalgic throw back when you walk inside and full of local history. The staff are friendly and their prices are decent. The work performed on my car was honest and well done. I would definitely recommend this to anyone who wants truthful.people and estimates.
Jack roper is the bestIf anythings wrong with your vehicle he will tell you up front prices that are fairAnd if they dont make it right theyll fix it
Tire barn never disappoint us, always friendly and professional service. They pretty much do everything for our car needs. Over the years has become our number one spot for car maintenance and tires. Great job guys! Keep up the good work! 💪☮️🕊️
They do great work and I feel like I can trust them which means alot
Good genuine people but there was a major issue. The mechanic broke my lugnut trying to rotate my tire and tried to suggest that I PAY them $100 to take it off . What sense does that make ?
They are supposed to be the experts. NOT!!!!. I told them my tire was squeaking. They checked EVERYTHING EXCEPT the tire. Turns out the tire was delaminating and very dangerous to drive on. They told me nothing wrong with the car. Dont go to tire barn. Dangerous to your health.
I had an appointment for an alignment it was on time got my vehicle back on the estimated time that they gave me
They have great customer service!!!
First of all the first time we went there they sold us bad tires and when we went back the second time they were nice enough to replace our bad tires with new ones which was great, but then we waited over an hour for them to be delivered and then it took the guy 2 hours to change our tires. It probably wouldnt have took so long had he not been standing around piddling and walking off every 5 minutes to talk to everyone. We probably wont come back to the tire barn.
I found tire barn while looking for another place to install tires I had already purchased online. I was finally fed up with going to Mavis Discount Tire in Oakwood. They could never get your car done in a timely manner. Anytime you made an appointment with them, they would still tell you how they had however many appointments before you and couldn’t guarantee a time they would finish. You would always have to drop your car off. They could never do a service in a reasonable time for you to wait. And they would try to get you to spend more money on anything every time you came through. Enough was enough. I found tire barn while doing searches online and they had great reviews. Once more, they actually offered a service where you make an appointment and get seen at that appointment time. What!? Lol. I took my car up there at my scheduled time, they moved my car in within 5 minutes of me getting there, and had all 4 new tires installed within an hour and a half. No upselling. What a great experience. Will definitely return.
Company has me take my work truck there. Fixed a tire for me and it was done quick. I did have an appointment so if you are going there make an appointment they are always very busy.
The Tire Barn is easily my new favorite place to go. They get straight to the point and were pretty fast. No complaints.
Great people, great service, great products. A really great experience.
Tire Barn always makes things easy. From basic oil change to emergency repairs I never have to worry that it will be done right and in a timely manner. Also the only shop in town that found has the right tools to remove locking lugs when you dont have the factory key.
Such a great experience at the tire barn! Very clean, good prices and great service. Will definitely be using them from now on.
I used to work there back in 2000Customer was awesome!! Team was excellent!! Ive heard its still the same!! Good work bill and Jack!!Oh and if you need tires go see Diane Williams...
As usual friendly efficient service. No pressure selling. Sorry but I must add an update. I took the truck in to have steering checked. I couldnt believe what I read. The mechanic thought the idler arm had been put on upside down I will willingly give him $100 bill if he can perform this feat. It was the wrong arm but installed the right way up. I had the alignment done at another shop just incase.
This place is an outstanding shop to have your vehicle serviced on. The customer service is above and beyond every time I have anything serviced here. They have a comfy waiting room and the staff are very polite and well dressed. Communication with them is always easy.
I have been using Tire Barn for tires and other services since I moved to Gainesville in 06. Thats been 4 cars and 3 trucks worth and I have always been super satisfied with every visit. Bill and Jack are the best in the business in my opinion. I rate the Tire Barn 6 out of 5 for excellent customer service and great attitudes from everyone I have dealt with there.
Tire Barn has earned my future business thanks to Matt. Matt provided me with excellent service, care, and complete honesty. I had my 94 Corolla towed to Tire Barn on the recommendation of a friend knowing that what needed to be done wasnt going to be pretty for my wallet regardless. I explained to Matt what was going on with it and that I basically just wanted to make it road worthy.Matt was able to get me in the same day I had it towed without even having an appointment and had a diagnosis for me within a couple hours. Matt did not push any extra tests/costs on me and was very upfront about my issue and what he thought could be done with it. Unfortunately the extent of the repairs that it needed was not something Tire Barn could do which was totally understandable since it involved completely removing the engine but Matt also offered me a great recommendation for a shop that does engine work and gave me advice to get it back on the road that very day. Outstanding customer service. I will definitely be back with my other vehicles and will be recommending all my friends/family come here. Thanks Matt!
Best service in town! Give up the big chain stores and trust these pros at the barn.
Tire Barns always taken good care of our vehicles since 1995 when a friend referred us. Always professional, always expert advice. They ALWAYS find solutions when other companies cannot. Their mechanics have been there so long they know us by name and know our vehicles as if they drive them every day.
Ran by and got an oil change before a trip. Very nice facility, friendly team and didn’t have to wait too long. Great price, was even able to get military discount. Will come back again!!
Great customer service.. the staff are very friendly and extremely knowledgeable about the best tires for any and every situation. They have been very helpful every time I’ve had to call. And have always been able to solve my tire issues
Nice place to get your car serviced. The owners are accomdating for your wait time. Local feel to make it a comfortable atmosphere.
Had my BMW there several times. Communication is okay. Prices are good. Repairs and maintenance were done in the promised time.
Great tire shopping experience. The staff at The Tire Barn- they are exceptional! They are very knowledgeable, courteous and they make you feel appreciated! No high pressure sales and they give you recommendations to fit your budget. Stop by and get your car some new tire while you enjoy their customer lounge.
I got a wheel alignment and the steering wheel was off-centered 5 degree to the right. In the beginning, they were reluctant to resolve the issue saying the numbers are correct. But somewhat I insisted and got it corrected after 3 more visits. On the last visit, my beige seat looked too dirty because the technician didnt cover the seat and sat on it while fixing the car. They tried to clean the seat but some residue still remained. It must be kidding. Amazingly unpleasant experience. Not sure how well they perform other services but I do not recommend the tire barn for the wheel alignment. They dont seem to care about your seat too. If you have bright seat, be ready to get some stains and dirt on them. I think have to drive longer to see the steering is corrected but I dont think I would go back to them although its not corrected. Hope this review will help some folks out there who is going to do the wheel alignment and looking for a good and reliable repair shop.
The Tire Barn folks are top flight professionals. They have the expertise to help you select tires, install them, and perform many other services on your car -- AND they are a pleasure to deal with; great customer service and friendly people. Ive gotten tires, alignments, and oil changes from them for years.
Love them! Always nice and answers any questions I have. Love that they will drop me off at work if needed and bring me back when my car is ready.
Fair pricing, and they were able to fit me in without an appointment to get 4 tires installed. In and out in an hour. Excellent service.
I have always had a great experience at The Tire Barn; I get great service for a great price. The owners, Jack and Bill, are dedicated to making sure you are taken care of; their staff is friendly, knowledgeable, and efficient. Ive been a customer for over 10 years, and most of their employees have been there at least that long. I never consider taking my truck anywhere else unless I have to.
Pleasant, professional staff. Comfortable waiting area. Certified mechanics. nuff said.
Had a road hazard warranty claim plus tire rotation and alignment. I walked in and they worked me into the schedule. Never cease to amaze me with the level of customer service. Did I mention I drove from Roswell.
Staff is amazing, friendly and very helpful! Will definitely return again for alignment!
Ive been taking my cars to The Tire Barn for over 30 years and recently told brothers Bill and Jack Roper that they couldnt retire because I didnt think I could find another team as good as they are. Great customer service and true value for quality work and fair prices. It doesnt get any better than that!
Best in town clean and friendly
A special thanks to Matt Leetch for providing such excellent service for my wife recently. She was traveling through the area headed to visit her best friend in the CCU at Piedmont hospital. The low tire pressure light came on. She located the shop on Google. Matt was most helpful and gracious. I would definitely recommend the biz as a legitimate and caring one. Thanks so much for taking care of the problem!
The folks at the Tire Barn will help you quickly and efficiently. They inspected my tires and arranged to order a new custom set on a Friday. Made an a appointment for the following Monday and they quickly installed the tires and aligned the wheels. Very pleased with their courteous service.
Quick walk-in replacement of a tire with a sidewall tear. Friendly courteous service.
Ive been going to tire barn for 4 years now and that is saying something in and of itself. Im hard to please and constantly shop around for the best deal. And while they may not be the cheapest they are certainly close to it and the work quality customer care and speedy service cannot be matched in all of Gainesville.
Great prices and service for tires, brakes, suspension and overall maintenance. I really like their customer service and shuttle service. Mechanics are careful to keep your car clean.
Shopped around. They gave me a good price. Got my tire in 1 day. Installation and everything took less than a half hour. Nice folks.
Very nice people. Staff was extremely professional. Quick service. In and out
In a word WOW! Not only is the store beautiful but the owners Bill and Jack are true gentlemen. They provide the best service at reasonable prices. A true Georgia peach!
Consistent service with fair prices, great team at the tire barn.
Good people good work. Great to help in any way.
Not knowing much about oil change and cars, I asked and was referred to the Tire Barn. Best advise ever. I have complete trust in their care and judgement. They even take me to work quickly. Everyone there is friendly and helpful. Always check and air up my tires when I just show up
Tire Barn?? Is there any other tire place that even comes close? Dont think so. I have been doing business with TB since before their dad died.So thats a lot of years. So I think it is safe to say, if in all those years the Roper boys were going to mess up, they would have done so by now. Aint happened. They a great guys and gals to do business with. Glad to be able to give them a 5 STAR RATING.Bill Grubbs
Had a nail in my tire. They got me in and out in less than an hour. Service here is top notch. My new tire shop.
Highly recommended. Honest and professional. Had a problem with a cut in the side of my tire. Turns out it is just cosmetic. Elsewhere they would have tried to sell me a new tire.
Ive used the Tire Barn for 25 years. The attention to detail is excellent. And I feel the prices are competitive for the service you received. The staff is friendly and I would recommend this to anyone.
Great customer service, very warm welcome. Knowledgeable mechanic resolved my problem quickly after another shop could not figure it out. Highly recommend.
I had a problem with getting my tires balanced correctly came to the tire barn had them road force balanced and made a huge difference truck rides smooth.the people were very friendly I will definitely be coming back for my next set of tires
Pricing always fair and great customer service!
Always an awesome experience here. Great people with nice attitudes and knowledgeable about their products and services. Love Tire Barn
When we moved to Gainesville in 1978 I asked a neighbor where to go for tire service, and without hesitation he recommended the Tire Barn. What great advice. Everyone in my family, many of our friends, and many of my employees over the years have found the same great, reliable, and reasonably priced car and tire care that we have enjoyed ever since that first trip. I am so thankful that Jack and Bill have continued the legacy started by their dad so many years ago.
Took my 2014 Lexus for a scheduled check. Staff is very friendly and the place is full of interesting memorabilia with a comfortable waiting room. Car was ready on time!
Had an easy chance to sell me tires, but opted instead for a loyal customer by telling me that I could still get another 5000 miles out of my tires as is. Ill definitely be going back when I reach that mark.
I not only trust these folks, but I really enjoy working with them. I have referred them many many times! They have maintained all our cars, repaired my boat trailer... very fair pricing!
I gave 5 stars because there wasnt an option to simply ask a question. Im not saying there was anything bad because Ive never been there, just scared I guess. Ive only been here in Georgia for a few months. I came from the big city in the mid Atlantic region where there is a business on every corner out to take advantage of you, especially being a female. I need two new tires on my 04 Chevy Trailblazer plus a front end alignment. After reading the poor review regarding the front end alignment makes me shy away from your company. This place has such high reviews so Im going to give it a shot. Im so hopeful my experience will be a positive one. Ill make an appointment soon then write a review.
Our roadside assistance service routed us here by chance (I think) when we got a flat out on the road while coming home from vacation weekend. We were already riding on the compact spare due to an earlier flat. We arrived at 5 p.m. on Memorial Day Monday, but the folks at Tire Barn fixed the spare, mounted a new full-size tire on our Honda Pilot, and got us back on the road home in about 30 minutes! Gave us a free flying disc, too! Clean, well-appointed waiting area with lots of neat local history displayed. Clean restrooms and free wi-fi. Fair price for a good tire and labor. Great experience!
Honest, they have told me that I didnt need expensive work when other shops told me I needed work costing hundreds of dollars more.
Friendly staff and good service. Good selection of products and services.
Angelas the hero to day for us. We are 5000 miles on the road from home.The Tire Barn is the best place to go for all tire service I ever found!
Angela, Jack and George took great care of me and my new tires! From now on...this is my go to for tires and anything to do with my car repairs! Thanks!!
I recommend the Tire Barn 100%! They do an excellent job and r super friendly people! I just left Tire Barn 30 mins ago and super super satisfied!! Great experience there today.. Thank you guys soooo much!!! You guys do an EXCELLENT job and i will never go to any other tire shop after coming to you guys today.. And i will recommend Tire Barn to friends and family.. Thank you sooo much Jack and all of staff.. You guys are AWESOME!
Very nice and very efficient.
These guys do good work, for a reasonable price, and are pleasant to do business with. The coffee is good too!
I drive 200+ miles to do business with Tire Barn in Gainesville. No seriously if I need non urgent and non warranty work a trip home gives me a good excuse to visit old family friends at the Tire Barn. Always professional, courteous and even after all these years they know who I am.
Great people and friendly service. I love how clearly they communicate the car problems and gave me a break down on pricing before moving forward with more work.
Great customer service.
If you ever need a tire, a tire repaired and want it done right, this is the place! Great price for great quality work!
I have dealt with Tire barn since 1976 when I started driving. I have always received good products as well as good service. We also use tire barn for our Church vans.
As always a great job and spectacular customer experience!
The Tire Barn is friendly, efficient, very knowledgeable and reasonably priced! I would highly recommend them for all your automotive service!
Excellent service, honest employees and owners. Your not going to find a better Automotive Center in Hall County.
This is the only place I trust 100℅ to fix my car. They are always up front and they have even made payment arrangements with me for larger repairs. My son also has a collection of their frisbees. Their waiting room is super comfortable and has free wifi and a charging station.
Ive been coming here for years. As a woman, I always feel respected. They are very honest. I once saw them tell an elderly lady that she didnt need the oil change shed come in for, she needed to bring it back after she put more miles on her car. They sent her away with no charge.Also, they have a very comfortable waiting room with a Keurig and a bottled water cooler, a coloring table for kids, and free wi-fi. The bathroom is always clean and nice as well.They are not a full service mechanic, but they do a lot more than just tires. Highly recommend!
Great home town business.. great atmosphere.. reliable service!!
Knowledgeable staff, from the sweet lady at the counter to the technicians making your car safe.
What a GREAT shop. They done what 3 other shops wouldnt do, with out wanting to charging hundreds of $ more.
Took my car twice there. Once for tires then brakes. Great service friendly staff.
Their name says it all. They are Pros, not just on tires but also cars.No wonder these guys have been around forever.The store is a museum and a must see, but the service and skill are the qualities that keep me coming back!
Great service, super helpful plus dude has an awesome beard!!!
First time going to the Tire Barn. I think they gave me a fair price and they change the tires quickly. Ill be going to them again.
10 out of 10 the best service in gainesville they are the best option for your car