Traveling from out of town and the last thing you need is car trouble! But if you do this is the place to go!! Fast, professional and priced extremely well for all the services they provide! The crew there was able to get my car in, part ordered and back on the road in no time!Very pleased with the service and the people there. Definitely check them out for all your auto care needs!

For starters, the employees love working for City Auto because I asked and that is a good sign AND a WOMAN owns and operates this business and that is a plus for me in a male dominated business. I did not feel the under handedness I typically feel at huge dealerships that do not care if you ever come back because they are backed up by big corporate $$$This places cares and the prices do not change every time when speaking with them. Yes, My car is running better than ever!!!! Well done City Auto Repair and thank you for being honest and good to the people you serve and employ.

We have used city auto repair for several repairs/maintenance now. Most recently we took our van in for a thermostat repair. Price was in line with what other repair shops were charging (I called around for quotes), but I knew City Auto would do the job correctly so I scheduled the repair with them. They managed to get it done same day, which was a huge relief. They also offered a $50 off coupon when I scheduled which made them the cheapest after all!

I can sleep at night knowing the vehicle I drive my daughter around in was serviced by true professionals. Great customer service, well priced, and I got my truck back the same day! Highly recommended!

I always take my vehicle here for maintenance and repairs and they do excellent work. A little pricey but worth it for the peace of mind and a job well done.

Overall good experience. Sales staff was very polite and thorough. They recommended work to be done in addition to what i initially came in for. Even though i had to postpone the extra work they gave me written estimates for the extra service. I would recommend them if someone needed a good repair shop.

Super helpful. Fair prices. Quality workmanship.Yep. Thats City Auto.

My car would not defrost on the drivers side...ugh... and our weather just got cold so I could not see out the drivers side. Not good. So I took my car to City Auto. Wow, from the moment I arrived the service was amazing! Teresa was GREAT! She deserves a raise! She was knowledgable, kind, considerate (even helped me get a cup of coffee!). After I came back to pick up my car, we found out that the part used was defaulty so the shop had to take time to re-do the install. While waiting, I was going to be late for an appointment... so the owner, the amazing Rachael, offered to take me to the appointment or borrow her car, a BRAND New Tesla .... I know, crazy! (I made up the part about the Tesla) but she did offer to help! Great service - car fixed quickly AND I made it to the appointment on time! I highly recommend City Auto Repair!

Absolutely wonderful customer service they had to special-order my tire I made an appointment to have it installed they took care of it very quickly

Service was quick and staff was pleasant to deal with.

I stumbled upon City Auto Repair on accident after my car died and got towed there. Ever since, I have become a devoted customer to this business. City Auto Repair provides timely and thorough car repairs, fair prices, and above all an outstanding customer service experience. I don’t know anything about cars but I will always give this place my business and will always highly recommend them. 10/10 amazing.

Absolutely do not take your vehicle here for engine repairs I have had more trouble than what I went in with at $3700 you think you’ll get great work my vehicle is awful....Chris has a great personality for trying to handle the situation but it just does not make up for the money spent and vehicle not right went for an oil change and valves are full of oil and this is one of the issues discussed being fixed sadly I have a oil leak again I’m just beyond frustrated on top of my fuel pump they replaced twice does not read correctly had to draw a line to know when gas is low I burn so much gas it’s unbelievable

I need work done on multiple vehicles right now, so on the suggestion of my neighbor I thought I would give them a try as he had heard about them from a friend. Ultimately I need this car repaired, AC work on another and a crate motor and transmission installed in a third so reliability and respect are key.I can only speak of my experience, but here goes.The lady that I spoke with on the phone was friendly and polite, good start. I took the vehicle in that needed the least work, to get an estimate and feel for the place. I was clear that I knew exactly what the problem was (pinhole leak in coolant hose near top of engine) and only needed an estimate.The shop has a nice waiting room that is very comfortable. The gentleman at the counter was not very friendly, but everyone has a bad day and these are stressful times so no big deal. I tried to show them where the leak is since I knew exactly where it was and just needed an estimate, but the said no they would find it. They really didnt seem to want to hear anything I had to say, insisting that they had it under control.Ill be polite and not quote the estimate they gave me, but I will say that I was charged $50 for an estimate that was over twice what another shop quoted me, and the other shop was friendly and listened to what I was saying. The other shop was happy to let me show them the location of the leak and didnt charge me for the estimate.Its only Wednesday and the other shop said that this was the second complaint about City Auto Repair they have had this week. At least its getting them business. My advice is to shop around, evaluate not only cost but how they interact with you.Regardless, I wish them and whoever is reading this the best through this pandemic, I hope you and your family make it through safe and healthy.

When I first saw all the great reviews for City Auto Repair I thought How is that even statistically possible?. Turns out, its true. Very knowledgeable and professional, they resolve issues quickly saving the customer considerable time & expense.I felt immediately at ease with their team approach, how they communicated with each other and with me as a customer. They took the time to listen and answer all my questions and continued to do so even after dropping off the vehicle.City Auto Repair vastly exceeded my expectations for vehicle down time, cost and personal attention and I am more than happy to give them 5 stars for achieving excellence in all these areas. I will definitely be returning there for all my future auto needs.

The only auto shop I use. Honest & fair business that provides necessary repairs - and doesnt perform unnecessary repairs. Hard to find experience.

I would travel across town to get service here. I love this place. Front desk, Chris, is awesome and explains everything to me well. Quotes me on future maintenance (on request after a diagnostic and fee) and will even preorder some parts in anticipation of my return (because I love this place, I always return).I’ve been to a few maintenance shops around town and I’ve always felt rushed, or my request wasn’t done like how I thought it was going to be (I just think it wasn’t explained to me). Regardless, I feel like they were always doing right by me.

I was in a pinch being out of town on a family vacation and my water pump started leaking. They were able to get the repair completed in a timely manner and were very professional the entire time. I was recommended by a family friend and do not regret following that recommendation. If I lived in the area I would definitely take my business there again. Waiting room was also very accommodating for a family and very clean.

I came in last Friday at 10am expecting the work to be time consuming and expensive like a new starter. After doing a diagnostic test, I was pleasantly surprised when I was told I only needed a new battery! I was out by 11:30am. This was the 2nd time Id been here. I even got a follow up call. An honest auto repair company, family owned and they care about their customers.

As a female, going to the mechanic can be overwhelming but that has never been the case since I started coming here. The staff always makes me feel comfortable, they give it me straight, and they are very fair with pricing. They reach out after services are performed to make sure things are running smoothly and give me advice that is in my best interest, and not just in the interest of the shop making money. I wouldnt go anywhere else in Gainesville.

I discovered City Auto Repair by accident, as I had to use my AAA membership to have my car towed to a garage for service. Since I was towed to an independent garage, and received great service, I subsequently had work done on my truck there as well. I even had a positive referral to replace my cars stereo per the owners recommendation. I appreciate how the owner, Rachael, has consistently followed up with how work has been performed by the mechanic(s) for work done on both of my vehicles. I highly recommend this local garage for any automobile service needed.Part II: I wanted to add a new review, however, Google will not allow me to do so. I just want to indicate that I had had work done on Wednesday, November 20, and I was extremely pleased of Rachael and her technician(s) not only having taken care of the problem that I had come in for, but for also going above and beyond the call of duty when I needed a bit of extra assistance. I greatly appreciate it!!!I highly recommend City Auto Repair once again!Part III: I am adding to my previous review, to give 5 Stars once again for recent service at City Auto Repair in February 2020.Part IV: I am adding 5 Stars for service in September 2020, as well as for minor service today, on October 5, 2020:I greatly appreciate the owner (Rachael), as well as her technicians, having carefully evaluated and diagnosed some issues with my truck, as well as having clarified to me in clear terms exactly what the situation was, what was going on with work that I authorized to have completed, and what the final outcome was once service (with labor and materials) was provided. I am specifically referring to the recent repairs to my truck, in which some parts were fortunately not needed (but were ordered just in case), thereby fortunately saving me money in the final analysis. I additionally appreciate the time, effort, and attention to detail that the mechanics and owner, respectively, have put toward my concerns for my most recent repairs (in addition to what I need to consider going forward with that vehicle, accordingly).I subsequently had service for a minor (and separate) issue from the last time that I was there, though I greatly appreciate everything Rachael and her staff did to repair the problem as well as to address my concerns toward the latest mechanical problem with my truck. Thank you very much again, Rachael. I highly recommend City Auto Repair for anyone needing automotive service.

They are skilled and have great customer service. I trust them. They are honest and do good work and treat me with kind customer service. I choose them over the dealership because of how they treat me.

I cannot speak highly enough of my experience here. As a rule of thumb, I dont trust auto shops. This place has gained my trust completely. Excellent service. Friendly and knowledgeable staff. Got the work done I needed in a timely manner, with reasonable prices. Told me upfront the mileage at which they expected my vehicle would need to be serviced further. Highly recommended. Will definitely be back... with both of my vehicles!

Very professionally run, great service and realistic pricing. Rachel is very personable and dependable!

I have been using City Auto for over 10 years and what I appreciate most about them is their honesty. I always know that they won’t try to scam you with unneeded repairs. They do excellent work and they do it quickly and professionally. I also really like the cleanliness of their facility. No waiting in dirty waiting rooms and no girly pictures in the bathroom. You can tell that this is a business run by a woman.

I cannot recommend City Auto enough! My entire experience from start to finish was uncomplicated and helpful. Rachael took the time to keep me updated on my vehicle and explained the work that was being done in an honest and understandable way. It was a refreshing experience to not feel taken advantage of at an auto repair shop. Ill definitely be a repeat customer.

Family owned and treat you like family. They give back to the community and support military and police.I am a customer not a paid poster.Thanks Rachel for taking care of my Ram 1500

First time coming here was great and easy. I was able to get the appointment I wanted and they sat down and explained everything to me which I really appreciated. Will definitely be using again. Thank you!

Brought my UF Son’s car here to get checked over before driving 1200 miles home to The Northeast! Car was repaired in a day, everyone was very pleasant to work with long distance! Highly recommend this place!!!’

Nice people, good prices an honest!

I love doing business with City Auto Repair. Rachel and her staff always provide excellent service. Walking into the business, you’re aware that you’re in an automobile repair shop. However, as you look around there’s a definite feminine flair that Racheal has imparted into her business. I also love the fact that there is one women if not two women at the front desk to greet customers and listen to concerns. Great customer service, fair prices and a family run business.... I highly recommend!

I have been taking my Hyundai Tucson to City Auto since moving to Florida. The staff is friendly, accommodating and very knowledgeable. They go out of their way to provide excellent service and keep costs manageable. I trust their judgment about needed service and would highly recommend them to anyone looking for a reliable shop! An added bonus, the shop is clean and comfortable for a wait of any length.Update 2019: I am now about to move out of town and will greatly miss the friendly staff and excellent service provided by all of the staff at City Auto Repair. I continue to highly recommend this shop for all of your vehicle needs!

They are simply amazing. There is a reason why they have such Excellent reviews. These are not fake endorsements. This was my first repair at City Auto Repair. Dan the manager was extremely helpful and explained in detail what the car issues were. My experience was 5-star for these reasons: Prompt repair, Reasonable Cost, Honest diagnosis, Nice Facility, Great Customer Service, Knowledgeable staff. I finally found an auto repair facility that does not rip me off. Thank you City Auto Repair for a great auto repair experience. Highly Recommended by Me!

I LOVE this place. Rachel is probably the nicest woman on the planet, and helped me with every single car issue that Ive had!They did and oil change, replaced all of the washer fluids, and even checked all the lights for any failure. They were nice, offered refreshments as I waited, and served me with a smile! Definitely the most service Ive EVER gotten out of any mechanic that I have EVER been to!

I called numerous mechanics around the city to get a quote for replacing rear wheel bearings for a Subaru Forester. City Auto promptly provided a quote over the phone and were competitive. The day of the repair they were glad to answer any questions and performed the repairs quickly and without any hassle or surprise charges. I will definitely be back.

Outstanding service and the best customer service I have ever experienced from a repair shop (excluding my local dealer). My daughter attends UF and I live 2.5 hours away. I chose City Auto Repair because of the great reviews and they did not disappoint. If you are a parent of a Gator and need to find a reputable, local shop- this is the place.

This is the most impressive auto repair shop that I have every been to! The manager works right next to the employees supporting them and is totally honest; that really tells me a lot about the place. He saved me almost a thousand dollars that another auto repair shop said I had to spend on my ride. Secondly, the manager spent nearly a half hour talking to me about it too. I cannot say enough about how great this business is.

Auto city has always been honest and always make sure my vehicle is safe to drive!

Their waiting room is nice and the staff is so friendly. Was scared to get my car serviced anywhere but this was definitely a great choice. I’ll always take my car there!

The atmosphere in this place is so comfortable and pleasant. When you walk through the door you can see and feel a womans touch all over this place and it doesnt hinder the fact that its a repair shop. Rachel displays a spirit of excellence in her profession. Excellent customer service, upfront pricing, no hidden fees. Feels like 👪

City Auto got me in and out quickly with a fair price. The staff was great and the shop manager recommended some maintenance items Id want to plan for in the future which made budgeting for them easier and made me feel safe. In the past, Ive had work done at other places where I felt pressured to spend more than Id planned. That wasnt the case here. Im planning to schedule an appointment for next month for my tune-up.

We had a brake job done and work was completed as promised. After a day, however, there was a clanking sound in the rear so went back to City Auto to have them check it out. Turned out a part had broken in the brake system. When we brought the car in, they responded right away and fixed the problem- no hassle, no charge. Good work and customer satisfaction.

Really like spending my cash here, its not just a mechanics shop. They work hard to be part of our community. Theyre knowledgeable and friendly and the prices are par for the course, not cheap but not expensive. Worth your time to give em a shot.

Amazing service. Each time I’ve gone here, they’ve always been nothing but helpful and genuine. They do a great job at a fair price and have made accommodations for me on incredibly short notice. I can’t recommend this place enough.

They always take good care of me and my car. They tell me what needs to be done without high pressure sales. I really appreciate the level of professionalism and the beautiful waiting area and amenities available while I wait for my oil change and service.

Quick. Honest. Knowledgeable. Clean. Inviting. Everything you could ask for in an auto repair shop and more!

Best automotive repair experience I’ve ever had. The entire team is fantastic! I was told I needed brakes at another shop, came here and found out the brakes were fine. If you want an honest dependable service center City Auto is the place. Thanks so much!

Just go here... Dont even look around. Tow or drive here. So heres our story. We drove from West Palm for vacation to ft white. We had our van into the mechanic at home for a courtesy check. While on I-75 our van broke down. With our two dogs and two young children. We brought it here. Turns out the mechanic down south missed a substantial water pump leak and need for a new one. These people did everything in their power to get us in and out and back on our vacation. Even though they were slam packed busy because of the holidays. And they did it without robbing us blind. They were so accommodating. These are GOOD people. I cant say enough. Chris, the mechanics, Rachel and Jordin thank you from the bottom of our hearts thank you. Just go here.

I definitely like coming here (even though I obviously wish I didnt have to come here). I used to go to the dealership for everything, but this place is a nice change: theyre super friendly and will explain anything to you.Its also one of those AAA places, so members get 10% off up to like $50 (I think) off all services.

I have visited City auto multiple times for an array of problems and they have always been quick and easy to schedule with! I’ve never had a problem after any of the services, and definitely don’t feel like I’ve overpaid for anything.

Knowledgeable, reliable and fair. They put a lot of care into each situation and give an honest recommendation, as to the care of your vehicle. Thank you taking the time, we are grateful!

I have been going to City Auto Repair for a couple of years now. The service has always been top notch! City Autos waiting area is clean and inviting. The staff is helpful and professional... But the best part is the work preformed on my car has been done right and on time. If a problem arises, I am notified immediately. Finally, a fair dependable shop!!!

We had a very very good experience here! We have a 2000 Toyota Landcruiser and the whole abs system was down. City Auto Repair did a great job of replacing it. We are very happy about the result. People here are nice and professional. This is a group of people who love cars and you can totally trust them. If you are looking for a place that takes good care of your car at a reasonable price, this is the right place to go. Thanks, Rachel, Dan, Josh and the technicians who helped us.

Very friendly staff and honest!

They where very nice and did a great job. Will use them again when I need anything done to my cars again.

Recently needed to find an auto repair shop I felt comfortable trusting and dicovered this group of folks at City Auto Repair are top notch! They gave me an honest assessment of my vehicle that saved me paying for unnecessary suspension repairs, and charged a fair price for repairs that were necessary. Very professional, and gracious! Best place in town!

Friendly staff and great service! When I needed new brakes, they explained every step of the process and didnt suggest I do more than I needed. My friend referred me to them, and I dont feel the need to take my car anywhere else. I trust that I am getting the best service and price with City Auto Repair.

I always have a great experience at city auto.🙂 they catch issues that I may not know about or forgot to mention love it!

5 star service all they way! They took very good care of me from oil change to new battery to tire rotation the whole 9 yards! they did a jam up job! I would highly recommend them for any vehicle needs. Outstanding customer service they try their hardest to make you feel at home. Call them up you wont be disappointed.Dans the man!

Just started taking all our vehicles here. Glad to have been able to find an all in one stop for our needs. When you talk to them you can tell they care about you. You feel very welcome and can trust what they tell you. I will also start bringing my personal vehicle to them as well even though its an hour from my house. Great job guys and keep up the good work

Great experience dealing with this company. Had motor replaced with nothing but professionalism. Front office was exceptional. Would recommend to anyone wanting a solid service completed in a timely manner.

Best in the business. They are very professional and also affordably priced. Ive recommended to all my family and friend

Cannot say enough about City Auto Repair and their team. They went above and beyond to help out, when my transfer case grenaded on the way to meet family for Thanksgiving. Stuck halfway between Tampa and Tallahassee, they stayed late and made sure we had transportation and were able to load all of our food coolers and luggage in the rental. I highly recommend them for any of your service or major repair needs. We truly need more small businesses like this.

After trying a few different mechanics around town, we took our car to City Auto. So glad we did! The staff is great, making sure they understand the problem thoroughly before suggesting possible solutions. They will give options for getting a repair done, avoiding extraneous work. Their main focus seems to be a working car and a satisfied customer, not dollar signs! Waiting room is also very clean and nicely appointed. Would definitely recommend visiting them next time your car needs maintenance or repair!

Fair and honest folks. Im happy with the service I recieved.

City Auto is wonderful. They tell it to me straight, get the work done really fast and are cheaper than the rest. Ive never had to wait for an appointment and they are quick to give a quote over the phone. Would highly recommend.

We have been fortunate to use City Auto for both our personal vehicles as well as our companys fleet vehicles for over 15 years. We have truly been treated like family and there have been many times that City Auto has suggested the least expensive choice for repairs. They have always been honest, efficient and professional. In the one or two times over the 15 years that they have misdiagnosed or missed something, they have gone overboard to fix the situation.I feel as if Fred and Rachel are extensions of our staff and treat our business as if it was their own. Very Impressive all around!

City Auto Repair is wonderful and I wish I could have taken them with me when I moved away from Gainesville. The manager is very knowledgable and friendly. This shop will not try to sell you something you dont need. They will fix your vehicle and do everything they can to make the experience easy on you. The owner is very caring and communicates with you personally via text to help you as much as possible. I was even offered a free oil change on my next visit the first time I had service here. Hands down the best place to take your vehicle! Wonderful!

I take all of my cars here. The staff is very professional and honest. They do not try to suggest repairs that are not needed and try to save you money through the whole process. I highly recommend them to anyone in need of auto repairs.

Dan at City Auto in Gainesville, Florida, took great care of me AND my vehicle. He communicated with me several times while they were evaluating the repairs needed, made recommendations for future maintenance I will need to plan for, and gave me an excellent price for the work done. I will definitely come back to City Auto for all my future service needs! Thanks Dan!

Customer service at its bestExplained everything in detail

Rachael, Dan and all the team have been looking after our cars now for over 4 years. Their service is impeccable and all the work they have done on our Mercedes, GMC Truck, BMW has been faultless and done at a very fair price. I would certainly recommend them to anyone.

City auto is by far the best one stop shop for any of your needs. The customer service is what brings you back, they make you feel like family and treat you the right way. Dan runs the front and has a bunch of mechanical knowledge and is the main reason we come back time and time again. Thanks for not trying to rip everyone off, theres a reason your reviews look like this on google. Thanks!!!

I have been looking for a good trustworthy mechanic for a while and I finally found one at City Auto. They did excellent work on my car and it hasn’t driven smoother since I bought it. It is nice to find a mechanic with integrity who is a down to earth transparent businessman. I will going there for all my work in the future.

Im disapointed i was charged so much for a new battery, and i couldnt get my old battery back...im a cancer patient and sad to always get treated like this...

I took my Scion FRS here after hearing a repeated clicking sound whenever I went over bumps on the road. I was unsure what the issue was, but when I brought it in, they took it out for a test drive and were able to determine what the issue could be (which they didnt charge me for). I brought it back in again for them look into it further. I was updated at every step of the way and I was given advice on how to proceed. They made sure to confirm with me before doing anything that wasnt previously agreed upon and the repair took as long as they predicted it would.

I have used City Auto for many years, and referred several friends as well. They always do a great job, and are always professional and courteous. They have NEVER misdiagnosed anything, and have never had to parts swap and guess whats wrong. They are honest folks, and that is hard to find in this day and age. I highly recommend them.

Great to deal with. Very comfortable. Thought my truck was having trans problems, found out it was a coil. Much nicer turn out.

The staff here is simply amazing. They help you in any way possible. Had my Jeep Wrangler fixed here twice and they work quick and diligent. They constantly update you on how your vehicle is doing, so youre always in the loop. I would recommend this place to anyone who needs auto repairs.

Excellent service by Rachel and Jordan. Wonderful experience. Nice to find an actually honest repair shop.

We have been taking our car here for several years now. As someone who knows very little about cars, its really important for me to be able to trust the people taking care of my car. I have never felt like they were trying to bamboozle me in any way. If there are several things to take care of on the car, and I cant afford to get it all done at once, they always tell me what is the most important to our safety first. Everyone here is friendly and helpful.Update: 4 years later and City Auto is still the best! I wouldnt take any of our vehicles any where else.

City Auto Repair provides professional and efficient service with expert customer service. No matter the need or time, communication and service responses are quick, effective and positive. Rachael and her staff are best at what they do! Thank you for reliable and honest care!

I had a pleasant experience at City Auto Repair! The staff was really friendly, informative, and was not pushy at all! My car was serviced and returned to me in a timely manner (same day to be specific) and I will be taking my car there for any future needs. Thanks again City Auto Repair! 👍

They really do treat you like family at City Auto Repair. I like and trust this auto repair shop with all my car repair and maintenance needs. I love a business that stands behind there work. They also win with outstanding diagnostic and knowledge. I strongly recommend seeking out this shop for your car repair and maintenance needs.

It is truly difficult to find an honest auto repair shop, but I do believe Rachael and City Auto Repair do strive to be that. While they may not be the cheapest in town, they are upfront with what is wrong with your vehicle and what it will take to fix it. And in my experience, cheapest usually doesnt equal the best anyway and your car is to important of an asset to not pay a little bit more for things to be done right and with quality. I have had several repairs done at City Auto and have been thoroughly pleased- never having an issue with any of them. Not to mention the fact they will drop you off to work and pick you up while they have your car. Convenience from an auto repair shop is quite a bonus. The fact that they offer a warranty on their parts also provides some peace of mind that if it breaks, they will take care of it. I highly recommend to everyone I know to give City Auto a try. I know there are several negative comments on here, but I can assure you as a business owner myself that you are never going to satisfy everyone all the time and sometimes the customer is only going to see things their way- whether its right or wrong. This is a family owned company that tries to treat you the customer like you are a part of that family and I as a consumer appreciate that.

I took my car into City Auto Repair for the first time the other day and had a great experience. The entire staff was friendly and Rachael was amazing! She showed me exactly what was going on with my car and was completely upfront with me about what needed to be done and gave me a timeline of when I could do it. I have been hassled into paying for extra services I dont need almost every time Ive taken my car in and there was none of that here! I will be using Rachael and City Auto for all my car needs in the future!

Very happy to have found this shop at the recommendation of a friend. They checked my breaks because they were squeaking but said they were fine, no major wear. Most shops would have replaced regardless. Also LOVE that City Auto is owned by a woman. Not many shops like that in town.

Rachael and her crew at City Auto always take such good care of my vehicles. The work is done correctly, on time and at a reasonable price. I wouldnt think of going any where else.

Excellent service and reliable mechanics.

I have been coming here for the past 5 years and have never been disappointed in the service. Always upfront and honest, never push me when it comes to purchasing service that can wait or that I dont need. The follow up txt/email is much appreciated too. Locally owned is definitely a plus!

I took my car to City Auto for a fluid exchange and they noticed that someone had put duct tape around a gizmo that would need to be replaced. They did a great job and had me out of there in plenty of time. I would recommend them to anyone. They are fair and they do good work without any time wasted.

I wouldn’t take my car anywhere else. The staff is truly amazing and communicate during the process. Never takes a very long time either. I wholeheartedly recommend City Auto for all your automotive needs!

I was camping alone at Paynes Praire Preserve last week, on my way back to Ohio and my car wouldnt start when I tried to leave in the morning. I searched on Google to find a local repair shop and based on the reviews, I called City Auto while I was waiting for the park ranger to come jump my car. I spoke to Dan and he said to bring my car in after I got it jumped and to call if I had any issues jumping it. I immediately felt relieved because I felt like they were going to take care of me. When I finally got my car there, they inspected it right away and thankfully I just needed a new battery. They made some suggestions for future repairs and did not try to sell me on them right away, which I appreciated. They made sure my car was safe for the 15 hour drive home and I was so grateful I took it here. Its hard to trust auto repair shops, as a young female especially, and I felt they were honest and genuinely cared that I got on the road quickly but safely. Id take it back in a heartbeat, if I didnt live 15 hours away :)

I took my Honda CRV to both the Honda dealer, and City Auto Repair. The difference in service was night and day. City Auto Repair were patient, explained everything and encouraged me to seek other estimates; they were totally confident in their service and price. The Honda dealer rushed explanations, were busy to the point of neglecting their customers, and made me feel uneasy throughout my interactions with them.Do yourself a favor, and go see Rachael and Dan at City Auto Repair. Theyre honest, fair and attentive.

Always friendly, always helpful, always fast and always spot on with service and repairs. And theyve never tried to sell me parts, service or repairs that I didnt need. Awesome! Surely the best auto shop in Gainesville

I am so happy I found them. The work is excellent and the staff are friendly and professional. Even the waiting area is clean and comfortable. I will continue to trust them as long as I live in the area. 😊

Been trying to work out issues with my jeep for quite some time. City Auto diagnosed my issues accurately. I was informed of all expenses before proceeding forward, and was notably surprised when I received a call the next day that it was ready to go. Pricing & labor were beyond fair. I was expecting to pay much more. I never felt once I was being worked over. They said what needs to be done and what I can do myself. I normally do my own work because I often find shops to be less than ample. All in all. City Auto received a new customer for all my issues and general maintenance for the entirety of my stay in Gainesville. Fuel pump and death wobble fixed by pros.

City Auto Repair has been a long time favorite place for locals looking for an honest value based place to get their cars and trucks repaired and or maintained. They utilize the absolute best maintenance programs available anywhere and do so at a very fair price. Theyre a family owned business that always makes me feel more like a family member rather than a customer. The owner (Rachael) seems engaged in every level of the business. Its so nice to do business with a place with a full staff of people who so obviously and genuinely care about you and the quality of work they perform. Everyone there is all about the customer and exceeding expectations! Thats how it should be done!* Update 09 August 2018City Auto Repair is now installing tires and offers wheel alignments, I dont have to go to a tire store and worry about some goon screwing up my cars by warping my rotors or who knows what! They will exceed your expectations!

Best mechanics in town. Honest staff and owner. Extensive work order consultations,> $30 used car evaluations, discounts for repeat business.

They took great care of my girlfirends car. Quick reasonably priced and friendly. Will be going when I myself need repairs.

Just picked up one of our fleet vehicles from City Auto Repair. We love the service we get from Rachael and her staff. They inform us every step of the way what needs to be done for our vehicles. The price quoted is always the price we pay. Love doing business with City Auto Repair.