Super friendly and amazing customer service. We were traveling and needed the coolant checked as windshield wiper was accidentally added to the coolant. Even though they were super busy, they made time for us to have a quick look too see what was going on. Everything turned out well. Thank you again for your amazing customer service!
I don’t think I’ve ever left a review for anything my entire life but this place deserves it. After being rear ended, I brought my car in to be repaired by these guys. Not only did the repair the trunk and make it look like new, but they went above and beyond by touching up another dent I had that had gotten quite rusty and fixed a broken exterior door handle essentially free of charge. They gave me updates on my car every couple of days, we’re timely, professional, and incredibly personable. Got my car back looking like new. If I ever have the pleasure of getting rear ended again, I know where to bring my ol gal
University Collision Center was recommended to me by Tires Plus, and they repaired my pretensioner and buckle. Frank went above and beyond to help me and provided exceptional customer service. Everyone I interacted with was very friendly, kind, and helpful. The repair was a very good deal- $450 less than what the Ford dealership quoted me. I would definitely come here again to have my car fixed. I highly recommend them. Thank you, Frank!
UCC provided 5 star service when I needed work done on my car after a fender bender. Patrick and Sarah were helpful, kind, and they made sure all my questions were answered. I got my car back quickly and it looks great! So happy with their customer service! Would recommend!
I ended up not being able to use their service, but hands down the best experience I have had with searching for estimates. Cheapest estimate by far and Frank was phenomenal and patient to hear all of my concerns.I have already had friends refer this place so I am confident that the work is great quality as well.I will be keeping this place in mind for the future and letting anyone that will listen to me know about them.
I took my car in after the bumper was damaged. The staff was helpful and professional. The work was completed faster than expected and the car looks new again. They also provided a warranty for their work for as long as I own the car.
My front bumper, grille and radiator were badly damaged due to an accident. UCC was a preferred repair shop by my car insurance company which is how I learned about them. After contacting several preferred repair facilities I chose UCC. I am so happy I did. They were professional, courteous and kept me informed throughout the whole process. Not only did they do a great job repairing my vehicle they even returned my SUV to me ahead of schedule. I would highly recommend them without hesitation!
Excellent, efficient, friendly. A top-notch organization.
Great customer service. I was rear ended pretty bad but when I picked up my car it looked brand new again as if it never happened. 10/10
Steve was exceptional to work with. He was honest, polite and extremely professional from the very first visit, including the preliminary estimate visit. He provided upfront and fair pricing, routine updates via text/telephone and unbeatable timely service! My front bumper replacement/paint job was completed much sooner than I could have imagined. He and his team even went above and beyond by washing and detailing the interior of my vehicle. Essentially, I received my car back looking like new. I wouldnt look anywhere else for future repairs and will be recommending them to anyone and everyone. They just dont make businesses like University Collision Center anymore.
This review is specifically for Mister Frank, who was exceptionally helpful in explaining the process of getting reparative body work done through insurance. I was in a bad situation, and, though he was extremely swamped with work due to setbacks from COVID, he still helped tremendously, and probably much more than he realized.Thank you, Sir.
In a word, FANTASTC. Both our cars had relatively minor body damages - nothing structural, just cosmetic. On the phone, Sarah was responsive and factual - and very pleasant and helpful in person when I reached there. Within minutes of my arrival, Patrick looked at the cars and said that he would take care of them - for free! And he did - within 15-20 minutes! There was another dent on the back on one of the cars, and that was more substantial. He took it inside and came up with the estimates of around $500 - and then told us that he did not think it was worth it! Sure, I did not spend a penny this time, but I am a customer forever for ANY service they provide. And I will tell every friend of mine about UCC. Business schools should just visit places like these to understand what best-of-breed practices for customer retention look like. Nothing fancy - just basic courtesy, honesty, and good service delivered on time. UCC nails it.
UCC did a great job with all collision repairs on our F150, which were substantial, including the ENTIRE passenger side front to rear. It looks brand new! Frank and crew are excellent at customer service. The business is ethical, fair, and precise in dealing with insurance. My daughter is a UF student and had never had someone hit her truck before, so she was understandably upset. Being out of the area, it was comforting to know UCC treated my daughter very well and reassured her the truck would be back in action as before. They kept her up to date throughout the repairs and did everything they said they would. Thank you Frank and UCC!
6 years ago University Collision put my Charger back together after a wreck. The job they did was phenomenal. Fast forward to this week- I caught my front bumper on a curb and popped it loose. Without a second thought I reached out to University Collision and they said bring it in. Not only did they get it fixed same day, Frank noticed my tire pressure warning was on and checked my tires and topped them off. I was so pleased that they still take such good care of their customers. They will continue to be who I go and I highly recommend them for their quality of work, pricing and customer care. Thanks Frank & Team!
Outstanding Value! I have used them multiple times and you get honest up-front pricing and they stand by their word!
Aside from the forever-downside of the fact that you cant find an auto shop in Gainesville that is open on Saturdays, everything about my experience with UCC was great - theres a reason they are the preferred body shop of most of the big insurance companies. Frank kept me up to date about the status of my repair, and they handled all the paperwork with State Farm, all I had to pay was my deductable. I have a beautiful new hood and working hood latch, and couldnt be happier!
University Collision was very easy to work with. They were polite, professional, and did an amazing job repairing our vehicle. It looked like new when they were finished and we are very grateful. Thank you
Friendly, Professional, Excellent work, Local Family Business. When I got smacked from behind and needed to take my car in for repairs, I had no idea where to go. Ive had a few bad experiences with body shops...not finishing when promised, doing a half way job, or even retuning the car dirty--so I was a bit jaded to say the least. I took a chance on University Collision, primarily on the basis of reviews like Im writing now. From the first interaction with Frank and family, I felt I had made the right choice. When I was early, they met me anyway. They helped with the rental. Frank called with regular updates and completed the job when promised (which was 3 days), as promised. When I asked him, he recommended and even called a detailer. I couldnt be more satisfied--Highly Recommended.
I was very well taken care of by the staff at University Collision Center. My poor little 15 year old Kia Rio clashed with a cement median, rearranging the suspension, among other things. The real service was Patrick who dealt the insurance company for me. Im very grateful they were recommended to me. I felt that they cared about more than just repairing cars. Thanks so much for everything everyone did!
Getting in an accident sucks. Thankfully the staff here are professional, friendly, and do amazing work. We were in a bad accident in late November and everything about it was stressful except for the repairs. Patrick called me with updates on my car often and even went as far as to refer to her by name (Lilith). Like anything with cars, it did take slightly longer than expected but I am absolutely thrilled with the quality of the work done. I would rather it take a little longer to get the job done right and Patrick did an incredible job. If you are in an accident and can send your car here I highly recommend their service.
Stopped in UCC with a rear seatbelt that was stuck, hoping theyd be able to help. Starting with the lady at the desk to the estimator, to the tech that helped everyone was extremely friendly. Frank came out & tried a couple of things before getting one of the Techs to have a look. They decided to pull the back seat bottom and unbolted the seatbelt bracket freeing up the belt and solving the problem! The whole deal took about 15 minutes & all they would except was my thanks! Their services are one of those you hope you never have to use, but they will definitely be my FIRST choice if I ever need any auto body work. Thanks again Frank & staff!
Amazing and inviting staff. They went above and beyond just repairing my undercarriage. Received my vehicle washed, tire shined and vacuumed spotless. Thank you for the great experience.
Had a GREAT experience with University Collision Center!! I had a broken door handle on my VW Tiguan that snapped off of the door. I got an estimate at the local VW dealer and they quoted me over $500 to repair and replace the door handle. I took the car to University Collision for another estimate. ( I had all of the broken parts). They repaired the door for me within a few minutes at NO cost. GREAT service and VERY friendly people!! I am very impressed!
I was rear ended last week and went through university collision center for the repairs. They were absolutely amazing and made me feel like I was a priority. They got my car back to me super fast and it looks brand new! They were all so kind and I highly recommend them for all vehicle related services!
I was involved in a deer accident on way to work from another city for the week. Worked with Frank, took the vehicle on the same day and received estimate. They even provided arrangements for rental car pickup. The repairs were scheduled to be done in 4 days, they got it done in 2. Early completion also saved me money with car rental. I had to request for a minor adjustment on the hood latch, Frank did it in 10 minutes on the same day requested. I am still totally satisfied with their service and work. So blessed that everything worked out so the vehicle was brought to this shop.Hang
This business is a first class operation. The staff is very professional. They were polite, thoughtful, and concerned about my situation, making things as convenient at possible. The repair was excellent. When I picked up my car today, it looked new. That is amazing because Ive been driving my Honda for seven years. I will recommend this business to all my friends.
I appreciate the teams experience and professionalism. Replacement of parts & paint/blending job quality is great! Had a fair amount of damage. Kept me updated throughout the process. Was back on the road in two weeks. Thank you!
Amazing Job! We are very happy with the working they did! Thank you. We will comeback in the future.
I dont normally write reviews, but since I chose them because of their outstanding reviews I felt I was responsible to acknowledge what was well deserved.I had a very professional experience from beginning to end. They were courteous and efficient. They were very knowledgeable and dealt with my insurance company and had an estimate within hours of inspection. They are highly skilled when it comes to damage repair. They even cleaned the inside of my car, which was above and beyond my expectation. I will highly recommend their service to everyone. Thanks for such a positive experience after a fender bender. C. Lasher
The folks at University Collision Center are upstanding, hardworking, and will not exaggerate your problems for their own benefit. University helped me buff some heavy scuff marks out my car to make it look perfect in literally minutes when other body shops in town told me it would cost me $1,000+ and a week for repainting. Honest about your problem through and through - pay them a visit.
Excellent work on my car and excellent service. Everyone was great to deal with and I am very pleased with the entire experience!
Good people good service proffesional people.. Get you out and running. Thank you guys alot.
I was hit by a deer & referred to University Collision by a police officer. Best decision I ever made. They were awesome, they kept me updated on my car. Steve was great, polite, & very friendly. The two ladies that work at the front counter are the most nicest women I think I have ever met. One of the ladies even helped me install my car seat into the rental car and into my car once it was fixed. Amazing staff amazing work. I hope I don’t see them again but if something does happen again I know who to go to I won’t even think twice about that.
Very professional, prompt and courteous, great team to work with.
First and foremost, the owner Frank is awesome and second to none. University Collision went above and beyond my expectations with professional, courteous, timely service, not to mention a first class repair on my vehicle. Frank has not only earned my business but my respect.
I had to get some body work done to my car after getting side swiped. It was my first accident and they made the entire process easy. The staff there was very nice and my car looked like new once they were done.
Very nice people, they took care with not problems at all, car was ready as promised, very happy with the job.
Thank you so much for doing a fantastic job on my daughters car. I was very impressed with you keeping me up to date on the progress of the repair aswell as your professionalism and honesty. Its so nice to know there are businesses out there who still do things the right way. I will definitely recommend doing business with University Collision. Thanks!
The entire staff at University Collision is unmatched! They were attentive, efficient and caring. If you want your vehicle fixed the right way then this is where you take it. Best collision center in the north central Florida area by far! Thanks for all you do, I will be a lifelong customer for sure!
Always a good experience. Glad to see Patrick was back.
Backed into my brothers car, ended up having University paint both my and his rear bumpers. Their pricing was competitive and the turnaround for the work was 2 days per car, very quick. Paint quality is the same as the original paint and is perfectly color matched.
Incredible people to have working on your car. Very professional, friendly, thorough and helped us every step of the way. Would highly recommend to anyone who needs bodywork done from a wreck/accident. They really went out of there way to have everything done in a timely fashion and yet professionally while dealing with the insurance company. Thanks so much!
What a great experience to deal with individuals that not only provide great service, quality work at resonalble prices, but they also genuinely care about their customers and go way above and beyond to be helpful and be of service. Stephen is a gem to work with! Cant thank you all enough.
University Collision Center did a great job on my mom’s Ford Explorer. I would highly recommend them. They were very professional and communicated with her during the whole process. Thanks again!
Easy drop-off, excellent job, very professional, and job done right on time. Highly recommend.
Parked, walked in and in seconds my car was being inspected for an estimate. I was in and out in 15 minutes and it was a great experience. I appreciate the hospitality and respect from everyone there. If I ever find myself in the unfortunate circumstance of having to fix my car again I will happily go back to them for the estimate and work. Definitely recommend them to everyone.
My experience was exceptional. Everyone was really nice, helpful and accommodating. My car was ready when they said it would be and it was a beautiful job! I will definitely go back there every time my car needs body work, and I would highly recommend them.
We were extremely impressed with their work on our sons car. They made this experience so much easier. We received vehicle back before estimated time frame. Thank you for going the extra mile on his vehicle and we will definitely be recommending you to family and friends.
If I could give more than 5 stars I would. The team at University Collision Center exceeded expectations. Their work is impeccable. They were professional, timely, courteous and communicative throughout the entire process. Vehicle was completed in less than a week and looks better than it ever has. I would highly recommend UCC!!!
I highly recommend University collision center. I unfortunately was in an accident around Christmas and needed my bumper reattached. UCC was so wonderful, professional, timely and highly skilled. They were able to reattach the bumper within a couple hours. The car looks better than ever. I will not take my car to anyone else from now on.
Patrick and Frank, the owners of University Collision are dependable and trustworthy. They gave me two estimates for my car. One the most economical and the second one to restore in like brand new condition. Patrick recommended that the car was not worth spending a lot of money, since it is older. I was really impressed with his honesty.I would highly recommend this business, because when I picked up my car it looked like brand new.
Excellent costumer service. Very professional and honest hard working people. I took my car with a minor item, they took care of me in 10 min and didn’t charge me.Frank Kolosky treated me like a friend...even though we just met.Great work, great people, great costumer service. If I could add more than five stars, I would.
I was recently involved in a car accident. The staff at University Collision was very friendly and knowledgeable. I would highly recommend them and will use them again if needed.
Courteous staff, and good results. The only issue I encountered was that they forgot to remove the paint tape from my fuel tank inlet area, which made it very difficult to open my fuel door the first time I got gas afterward. Very happy with the results otherwise.
What a great place! They are very professional. They took my 2017 f-150 truck that the insurance company and myself thought was totaled and made it look brand new! They have all the tools and equipment to do any job! Not every shop can do the aluminum body fords. They actually gave me a tour of the shop! The owner is a great guy! Down to earth and very friendly! I would recommend this company to anyone! And I am sure I will use them again.
I stopped by for an estimate on my car and was exceptionally impressed by the prompt attention and professional service. They did the repair quickly and well. Highly recommend them for any of your body shop needs.
Perfect!!!! UCC repaired my damaged Jeep in less than 36 hours, and it is perfect! Jeep came back not only repaired, but sparkling clean, inside and out. Very professional, friendly folks. Outstanding customer service!!
I took my Mazda RX-8 in to fix my power window. The staff was super friendly, and Patrick gave me a very competitive quote with genuine Mazda parts (regulator). When quoting, Patrick didnt realized that my regulator damaged my power window motor. Because of this mistake, he quickly replaced the additional power window motor for FREE. This shows how much University Collision Center care about their customers. I will only go to them in the future because of their honesty and excellent customer service. I HIGHLY recommend these guys even if other quotes are slightly lower. Easily 5 stars.
I asked for an estimate to repair deep scruff in my rear bumper of my car and Mr. Frank went to the shop and got some kind of magic liquid. He wiped it on and the deep scruff went away. He did not charge me for anything and I appreciate the outstanding customer service. This is the second time that I had my vehicles repaired here and they have been great both time. Definitely a great place to take your vehicle!
I had two accidents this summer. Both times I took my car to University Collision on the suggestion of my insurance company. Patricks first question was to ask if everyone in the vehicle was okay. He was very engaging and informative. He was very thorough in explaining the process and how repairs were determined. He stayed in touch throughout the process. I needed new hubcaps, which werent part of the covered service, but he offered to have them installed for me at no charge. His staff touched up the paint in places that werent part of the accident and cleaned the car inside and out. I was very happy with my service, and although I hope to never need University Collisions services again, I will surely seek them out if Im ever in an accident. Great customer service!!
After a road accident, my vehicle was taken to University Collision. My Insurance company recommended other repair shops. I logged online and saw their customers reviews.After reading Universitys reviews, I decided to have towing company take my vehicle there.From the very beginning, the attention by all staff was beyond my expectations. Really great people, and the repair to my car was truly great, as if nothing had ever happened. Totally recommend this collision center, which is why Im taking the time to write this review.Thanks University Collision Center!
Just a quick thanks for a job well done. Everyone treated us like old friends and took such care, explaining everything we needed to know about the after care of the great paint work.Frank, Patrick and Steven, we want be going any where else when it comes to Paint and Body work.Thanks so much,Terry and Susan Nazworth
Ive unfortunately had to get the services of a body shop twice in the past year (once rear-ended, once a falling tree branch). The first time, I went here because it was the nearest place that had an agreement with my insurance. The second time I had moved, and my insurance sent me somewhere else. But the difference in service was immediately clear, and I asked to have my claim transferred over to University Collision Center again. I have found them to be very professional, helpful, and easy to work with. Worth the trip to this side of town.
Best service Ive experienced in a long time. That alone will bring me back. The work they did on my older car was amazing and very timely. It took the amount of time they told me it would. Thank you Frank and team!!!!
I have used University Collision twice now. After the second time, I HAD to thank them in some way, so here it is. I hope I never need them again, but if I do, THIS IS THE ONLY BODY SHOP I WILL EVER USE. Just great folks, so nice, so professional. Such a rarity! I really cant say enough.
Friendliest staff and most thurough service I’ve experienced when getting work done on my car. Stephen Nichols lead the work on my car. He called multiple times with updates and the work was done before it was promised to be done. Even if you live closer to the other dealerships in downtown Gainesville, I STRONGLY suggest going the extra few miles to a place where your car will get the attention it needs and then some.
Great customer service, Friendly and outstanding business. Dropped my car off at 10:00am and it was done by 3:00pm same day.
My husband and I had our car towed to University Collision Center after a large wood log flew into our windshield when driving on the interstate. The original estimate for repairs was $1195.09 for parts and $210.00 for labor. This included fixing the windshield and the dashboard. We decided to go with an outside dealer for the windshield as they were significantly cheaper. The total cost for the windshield parts was $825.72. Since this was done through an outside company the bill should have been significantly cheaper. I have the original itemized estimate as well as the itemized final bill. The final bill without the windshield being fixed was $1,254.01 and this was only after my husband had to talk them down from an almost $1600.00 bill. When we went to pick up the car the dashboard was still scratched and we were told this was because of the decrease in price. In other words had we paid the $1600.00 then that would have been fixed as well. We also found out when we got home that they never fixed the mileage on the car and we were told specifically that it was taken to the Mazda dealership for this. We have attempted to contact them about this issue and still have not heard back from them. They tried to smooth things over by saying they cleaned the car and made a spare key, two things we never asked them to do. We had been in contact with them several times from when the car was dropped off to point when we picked it up and there was no mention of the significant price increase. I feel that we were taken advantage of in a time when we were already knocked down.
(I didnt realize that I already posted a review. This review is about the same two accidents I had last year! Im not that bad of a driver!) I had to use University Collision twice in a 12 month period. I couldnt have asked for a better experience. The staff was courteous, professional, friendly, knowledgeable, and helpful. They even installed new hubcaps for free! I hope Im never in another accident, but if I am, Ill be taking my car back to University Collision Center.
UCC genuinely cares about helping the customer & works hard to keep costs minimal. Great people & service!
I am AMAZED at the value and attention to detail at this facility. They met the deadline, kept me abreast of what was going on, and the job and color of the paint was perfect. They detailed the vehicle before I picked it up. I will never go anywhere else.
Where to begin, love love love this place! patrick is the best mechanic and bethany great receptionist. i have had very bad luck in my lifetime with mechanics and dealerships, and this is the only place that has never done me wrong. after my first accident which they fixed in no time at all with rates that just make sense (no crazy overage charges), i returned for little issues here and there with my car. every time they fixed it and were super easy to work with. i just got into an accident And i knew exactly where i wanted to go. very dependable, nice, and trusting people 10 out of 10 for sure!. thanks guys!
10/10 experience here! I had a complicated set of repairs that involved two different claims and insurance companies. University Collision took care of all the phone calls and rental car arrangements for me. Everyone working there was extremely helpful and friendly. My car was finished quickly and looked like new when I picked it up. All the repairs and paint work came with lifetime guarantees. I would definitely recommend this place!
Have used them on three occasions - two with business; one personal. Great work, timely fashion. Recently went by with concern from what I thought were bad scratches on front left fender. A dishonest company could have taken me for several hundred dollars. At no charge, they brought out some solution and a rag and got it all off. Made my day. I highly recommend them.
This place I give O because they has been doing some work before on my car and they has using cheap clear paint and my car paint began to peel-off and was in warranty some area, so I wanted to paint others parts and they gave me estimated, when I take to the shop they check the car and they talk me its going to be more expensive.Already I have an estimated, they give me so many excuses because they dont want to do the job, unless I pay more money regardless one area was on warranty and I have an estimated. So I drove the car out of the shop very offset because I knew that if what force them; theyre not going to doing a good job and more.
The best in the business! Highly recommend this extremely professional company! They have fixed multiple vehicles for my company and do outstanding work!
Always a superior experience! Professional quick service. I am a repeat customer and there is a reason for it! This is the only place to take your vehicle for repairs! They exceeded all my expectations once again!
Fantastic people working here.
They are such honest and generous people. I had the experience of working with Mr. Frank. His customer service is unparalleled to any body shop Ive taken my car to. I definitely recommend UCC and will be taking my vehicles here should I need anything else done.
Our family has had to take 4 vehicles to UCC for repair and body work over the past 2 years, and we wouldnt go anywhere else. They are efficient, responsive, and they care about the work they do. Its been a pleasure, and we will continue to use them, or refer to them whenever asked. -Laura, Lance and the Baltzley family.
By far the best auto body repair shop. Extremely satisfied.
The Manager Patrick was a lot of help in getting my vehicle repaired after someone ran into it. Im overall pleased with how I was treated and especially how good they were on the repairs. Going to refer everyone to go to his company.
Great guys, professional customer service and support.Car looked like it came off the showroom floor after they completed the project.
I am very satisfied with their service. They really care about your thoughts.
Felt out of the loop when it came to my repair. The finished repair date kept getting pushed back, which is typical, but I wouldnt find out about it until I would call to confirm the day of or the day before, only to hear that they needed another week. Would have been better if they just gave me an honest assessment or just called ahead to let me know that they needed more time. This happened three times. Also, my keys were lost, and it for some reason took two days to reprogram a new key. They didnt even realize they had lost my second key (they needed both for the repair), which is frustrating. Overall, they are nice people and did a good job on my car, it just ended up being a very slow and painful process.
Professional and fast.
Auto accidents are never pleasant. This was my first accident and my car was taken to University Collision. The service I received was excellent. There were a few delays in repair time (none of which were the fault of University) and they made sure that I was properly taken care of while I was without my vehicle. The quality of the work done is terrific. I worked with Patrick throughout the process and he was quick to respond to inquries, was empathetic and took a geniune concern in my case. If you are unfortunate enough to require repairs to your vehicle, I would highly recommend this shop.
Really great, friendly, genuine people! Very sincere, and highly recommended especially if youre someone like me who doesnt know the first thing about cars/insurance logistics!
I will definatley use them again. Very courteous and helpful. I highly recomend University Collision.They did a great job on my grill inserts. Everything was done the same day as promised.
Patrick and his team provide excellent service! After using their shop multiple times, UCC Inc. is very communicative, timely, and deliver a fantastic final product.
One fateful Monday morning, my husband and I awoke to our neighbor bashfully knocking on our door. It was 6 am and she had backed her car into ours on the way out of our shared driveway. Groan!!!!! Luckily, she was honest and willing to pay for the repair. Even luckier, the damage was only to the surface and the repair was pretty much only painting the bumper. Still, we did our research as we wanted to be sure that it was done right.What sold us on UCC right off the bat was their admission that our bumper would need to be removed in order for the job to be done in a way that would make sure the paint wouldnt peel later. Let me also say that the other chain repair shop told me flat out that they would simply tape off the area that would be painted- and were quoting us at the same price!! We have an Equinox that has rear sensors and a back up camera so this was a very labor intensive job, even if it was just to paint. This was all done for a very reasonable price!These guys are busy, but I think this speaks to how trusted they are by insurance companies and customers alike. I had to wait about 10 days before they had availability to bring in my car. Once it was in, it took about 3 days for the repair to be completed. It looked fantastic, and my car was *completely* detailed. Interior, exterior, tires, the whole shebang. Such a nice and appreciated touch! Not long after I picked it up, I noticed that my back up sensor monitor was saying it needed service- no problem! Took it back in, they reset the computer (oops, couldve fixed that myself) and guess what? DETAILED AGAIN. Wow. Thank you!From start to finish, the UCC team was courteous, professional, and fantastic to work with. Bethany at the front desk is a sweetheart and they offer cold bottled waters while you sit (also are incredibly apologetic if you must wait). Even the technicians are a pleasure. I seriously cannot recommend UCC enough!!
University Collision provided excellent service. The car looks brand new!
Patrick does amazing work. The only body shop Ive used in almost 8 years!!
Took my Ford Fusion here for trunk repairs. Not only did it take a week longer than quoted, with multiple calls a day saying its ready to be picked up and Sorry we actually need more time but they lied to my face about repairs. Told me that they could not fix my trunk as the repair was a recall and wouldnt be covered by insurance.Surprise surprise, I call insurance myself, the repair is completely covered. Take my car to Sawgrass Ford and it turns out the idiots at UCC installed my trunk components backwards, and then refused to fix their mistakes.
Great customer service and reasonable prices