user
Eagle Carpet Care
1647 Oakbrook Dr, Gainesville, GA 30507, United States
Appearance
Eagle Carpet Care

Comments
B
Review №1

Extremely professional and the crew members were knowledgeable and detail oriented. They went about and beyond. Over all very happy and a great experience. Definitely going to use them for future projects.

Va
Review №2

They were fast and did a great job!

St
Review №3

I love having Eagle Carpet Care clean our carpets. They do great work, use natural products, and have friendly spirits!

Jo
Review №4

So the owner calls me at 7pm tonight to tell me that her son will not coming to my 8am appointment tomorrow morning. Reason is it might rain tonight and she doesn’t want to put her sons life in danger and her equipment. Mind you, this company has been out here a dozen times in the last 3 years and not one time has there ever been a problem, except the last time. The owners husband came out and got mad because I wouldn’t sign off on the work before he cleaned the carpet. So now I have company coming in tomorrow and have to scramble to get someone else in here tomorrow. Completely unreliable and very unprofessional. I cannot express what an inconvenience and a bind this puts me in. Don’t ever use these people, and don’t ever count on them if you disagree with the owner.Edit: You know exactly who this is, no alias, but my husbands name. Nobody called anyone any names, but you can spin it however you want to try to justify the situation. As I asked last night to lets wait and see what happens overnight, because everyone knows the weather people are always 100% accurate. Not a surprise that we did get a little rain, but the grounds are not saturated, your wife even agreed to call me back this morning to check on the driveway condition, but I guess since she hung up on me last night, she didnt feel the need to keep her word. By the way the carpet cleaning company thats out here right now, is in a van just like yours and made it up here no problem....and nobody risked their life or equipment. Also, it hasnt been rainbows and unicorns every time you guys have been out, several times I have asked that certain people not come because they dont do a good job, one being the owner. Erica however is very polite and professional, shame I wont be talking to her anymore.

Su
Review №5

Friendly, great cleaning job. Need to wear mask.

Do
Review №6

On time, on budget, and did a great job cleaning our carpets. Thank you, Tony. Its good to do business with a reliable, local family-owned business. Well be back.

Br
Review №7

Eagle Carpet Care came to our house and cleaned our white carpets that our kids and pets made a little dirty to say the least. They were on time and did a fantastic job! My wife was VERY happy. Thank you and I will definitely use them again and encourage everyone to use them!

Ri
Review №8

I am the managing broker of a residential property management firm servicing North Fulton and Gwinnett County. Eagle Carpet Care has been my go to carpet cleaner for 5 years. They are prompt & do a phenomenal job. I recommend them to my tenants looking for a professional carpet cleaner.

Ch
Review №9

Highly recommended!! They called me back after hours and followed up promptly on all my questions. Completed the work next day at quoted price which was very competitive. I will DEFINITELY be using Eagle the next time I need flooring services.

Dr
Review №10

Very knowledgeable, friendly, and right on top of things. I had carpet damaged by a pipe which was leaking for an entire weekend while the office was closed. We were greeted by an unpleasant surprise when we returned Monday morning and discovered the water damage. Chris came out right away, was very thorough, and helped us out for a price far less than the competition. Cant say enough good things about Eagle.

ro
Review №11

We had the carpet and the vent service. Our technician and the office staff was helpful, kind and knowledgeable. We will use them in the future for any of the needs that they offer. Thank You all for a great job.Robin B.Alto Ga

Bo
Review №12

Weve used Eagle Carpet Care twice now and both times our carpets look like new when theyre finished. All of the staff was professional yet friendly. Our neighbor suggested we use Eagle Carpet Care and I can see why! Reasonable prices, very good customer service and clean carpets:-)

Ju
Review №13

Office Recepcionist was awesome to deal with. (even i had to hang up on her the first time, that was my bad).Technicians call prior arrival, and left no mess behind.Great service, will use it again

Ad
Review №14

They were very prompt with their service and done a good job. I needed someone to clean the carpet in my house last minute so I called and just a few hours later they were there. I will use them in the future.

vi
Review №15

Nice folks that came out but horrible work and wouldnt return my call after the work was performed. Called Expert Carpet & Floor Repair to correct the issue (before and after pics shown).

ri
Review №16

Great Job! Carpets look like new.

Ju
Review №17

Eagle Carpet Care does a fabulous job, and their employees are both knowledgeable and courteous. It was a pleasure to do business with them, and I look forward to many more carpet cleanings.

Information
9 Photos
17 Comments
4.5 Rating
  • Address:1647 Oakbrook Dr, Gainesville, GA 30507, United States
  • Site:http://eagle-carpetcare.com/
  • Phone:+1 678-714-0445
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Chimney sweep
  • Water damage restoration service
  • Wood floor refinishing service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Similar organizations