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Ray French Air Conditioning & Heating Inc
2915 NE 20th Way, Gainesville, FL 32609, United States
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Ray French Air Conditioning & Heating Inc

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Br
Review №1

After having a maintenance check up and cleaning this afternoon. The AC was just not cooling down and I was extremely stressed because I can’t afford a new AC right now. I called the after hours service line and spoke with Jimmy. He had me trouble shoot a couple things over the phone and it was still down. He got to the house very quickly and diagnose/ fix the issues in less than 10min. He was friendly, informative and a pleasure to work with. I’ve never given a review before tonight. That’s how impressed I was with Jimmy’s service. Ray French is far and away the best AC company in Gainesville. I would recommend to anyone.Thanks Brannin Vickers

Sa
Review №2

Very professional. Highly recommend them for ac replacement and maintenance. Have used them for 20+ years. Thanks for our new hvac today,

Da
Review №3

Chris Lee That work on our AC was great. New what he was doing and was on time.Thank you ChrisRobert Krause & David Garcia

Ma
Review №4

This HVAC company is professional and their workmanship quality is exceptional. Starting from the guy who gave me a quote, Nick Pino. He was very patient with me answering my concerns, he tried to match and even lower quote from others competitors, he tried to reach out to me over the phone. And then the guys that came out, Kenneth, Dean and Tim! their names need to be mentioned because they are the real heroes. Ken is very honest and strait (no bs), answers all questions I had, Dean can make it work, faced with complex problem, he made the furnace (front facing) in my garage, even better. And Tim made his work neat by putting the pipings to the compressor underground which is hidden. These guys know what they are doing! If you are still in doubt who to call for your AC/heating projects, give Ray French a chance and you will be a satisfied customer like me. HVAC is a big investment in your home and you want to leave this to the real professionals..thanks a lot guys! :)

Ro
Review №5

Beyond exceptional service, quality and professionalism! We had a coil replacement done. After a few other calls from other companies, we decided to go with Ray French. Their pricing was reasonable and fair. I see why they have such great reviews over their long history of service. Our customers technician was extremely knowledgeable, prompt and friendly. Highly recommended!

Kr
Review №6

Highly recommend Ray French! Very dependable and fast. One of my favorite employees there is Chris. He is ALWAYS nice and very efficient. He explains what he is going to do and is patient when I have questions.

ph
Review №7

Our air conditioning stopped blowing cool air and we called Ray French for an estimate to make repairs and replacement of parts and Rob showed up at our home the same day. Ray French installed our new system in 2000 and we feared that the entire system would have to be replaced at a cost we could not afford. Instead of that, the serviceman, Rob, went right to work, replaced needed parts and removed the blower in in the air handler to re-position and center it. All completed within a couple + hours of his arrival and at a reasonable cost. As he said when finished perfect is better than good. Freon is good and everything is working exactly as it should like it was when new. We do not hesitate to recommend this family owned A/C business to anyone because they treat their customers like family as they have since 1961. I trust these people and I think you can too. P. Elliott

Ja
Review №8

Excellent service and fair fees. Their techs are forthright and honest without pushing up billables. Weve been using them for years for preventative maintenance on our system. Responsive customer service and easy scheduling.

Ca
Review №9

I had a considerable leak in my utility room coming from the AC unit. Of course I didnt discover it until the day before a holiday weekend! Ray French does have an emergency number to call but my situation was not an emergency; however, I did leave a voicemail and assumed I would not hear from them until Tuesday, after the holiday weekend was over. To my pleasant surprise, someone called me back on Monday and offered to send someone out that day but I said it could wait until the next day. The technician came out to my house on time and was very polite, professional, and knowledgeable. He was efficient and did a thorough job in less than 45 minutes. I would certainly recommend this business to anyone.

Pa
Review №10

This small, locally owned company is great! The service reps have worked in this trade for years and really know HVAC. They are professional but friendly. Exceptional customer service from the office staff, including forwarding a picture of your rep before he arrives so you know who is on your doorstep.

Lo
Review №11

A few months ago I was searching for an AC to put into my mother-in-law suite. I contacted 3 well known AC sellers in the community.Within a day I heard back from Ronnie Byrd at Ray Frenchs AC. He made an appointment for the next day. He was ontime and thoughtful about a solution that would work for my space. The space didnt fit the typical one where you might install a mini-split. He came up with a way to do it that is not typically done in residential settings. I received his quote and number to call with any questions. He patiently responded to each of my questions. The other two companies did respond with visits, but it took a week or more and some phone calls to get their quotes. I decided it was a no brainer and signed a contract with RF. The work was done within a week after signing and the folks doing it were terrific. Just recently there was a drainage problem and of course it was on a Sunday. I called Ronnie who told me to call the office number for someone to respond to the issue in person immediately. Within an hour the worker was here and spent quite a bit of time resolving the issue. Cost to me.... $0 since it was a new unit. I feel so pleased to have chosen RF who I can totally rely upon to do the right thing.

Jo
Review №12

Great communication with the office staff as well as with the service technician. They were able to address the issue promptly and repair the unit right away. On time and very responsive, highly recommend!

d4
Review №13

Amazing service! Came out the day I called and fixed my AC problem quickly and professionally. Would definitely recommend.

su
Review №14

I want to give kudos to Rod. Rod is an excellent technician. I will definitely request him again for my next inspection.He analyzed and checked our system very thoroughly and carefully. He offered some good suggestions about how to improve our system and increase its longevity, but did no hard selling. He was knowledgeable and thoughtful. He worked quietly and cleaned up when he left. I feel much more confident in my AC now, heading into the hot season ahead.Ray French AC and Heating is great. They know what they are doing and have excellent customer service.

On
Review №15

Rod Wies is the greatest possible technician! This is the best A/C company around, and Ive experienced a bunch of them. Rod showed up same day, didnt try to sell me anything I didnt need, fixed the capacitor. Excellent service and high-quality advice.

An
Review №16

I called after hours; at 10 pm on a week day. My call was answered and the technician; George, that responded was so knowledgeable of my Water to Air System. My family and I were able to sleep a good nights sleep with a/c because of Ray French Air Conditioning. I would recommended them to everyone.

le
Review №17

Have always had honest, polite, professional and prompt technicians in over 20 years with them. The one over salesperson19 years ago was dealt with immediately by the company. They do not do high pressure sales while they have your unit pulled apart for inspection.

We
Review №18

Shane arrived on time and was polite and very informative. He conducted a thorough inspection of our new equipment for a six month check-up. He showed attention to detail and asked questions to determine any specific needs we might have. He explained everything he did patiently and made sure I understood. Weve been very happy with the service weve received from Ray French over the years and todays service was no exception.

Ch
Review №19

John was incredible. Ive had an ongoing issue with my AC for months and two other repair companys couldnt figure out the problem. John kept at the job until he finally uncovered the issue and fixed it perfectly. Id highly recommend taking your business to Ray French, theyre nothing but professional.

Ba
Review №20

Just had my A/C go out and they were there in a couple hours. Luckily it was a quick fix and it was handled so efficiently. I really appreciate their rapid response. Ive used them for years in this location as well as our former home. Their service package is a great way to keep up maintenance. Love their use of texting for notifications, especially sending a photo of the person coming so you know who it is. They are always professional and readily available whenever I have needed service. Great company.

J
Review №21

We had Shane out for our 6-month “check-up”, and couldn’t be happier. He was very polite, knowledgeable, and punctual. Everyone we’ve dealt with from Ray French has been the same. They let you know when they are on the way, and follow up to make sure you’re satisfied with their service. I would recommend them without hesitation.

Jo
Review №22

We noticed recently that our A/C unit didnt seem to be cooling like it should. I called and spoke with Angela at Ray French Air Conditioning about a service call. Within a couple of hours Chris, a technician was at our home. Chris was very thorough and professional in every way. He discovered a small freon leak in one of the lines. He repaired this leak and recharged our system. We weren’t charged, because the leak was in a soldering joint which was done when our new system was installed. This was super nice of Ray French A/C and confirmed that we made the right choice in selecting your company for our new A/C unit!!! Thank you Ray French!Joe

Ma
Review №23

I LOVE Ray French Heat and Air. I have used them for over 30 years in multiple houses. They are reliable, honest, give excellent service. George who is my technician is on time, cleans up, explains what is needed and why. I endorse this company completely. Almost all of our friends use Ray French also. This was a family owned business and is a local independent business.

Jo
Review №24

Great job! Seth did a great job diagnosing and fixing problems with our furnace and AC unit. He provided professional service at a great price and even came on a Saturday! First time I have used Ray French and definitely will use them again in the future. Thanks again Seth!

Da
Review №25

These guys are the best! They have always responded quickly to emergency situations (like when my A/C went out in July while my wife was pregnant...). They were out in less than an hour and got me back up and running within minutes. A lifesaver! My in-laws have used Ray French for the last decade or so and have always been happy with service and pricing. A classy organization run by great folks!

An
Review №26

My ac was making a funny humming noise, called for service. Talked to Melody who had service tech Rod show up in less than a hour. Turns out it was a good reason due to a bad capacitor. Rod was super friendly and efficient and made for a great service experience. The experience was second to none. Highly recommended and superior service. Rod and Melody are assets to Ray French. Much Thanks

De
Review №27

I would like to compliment two employees of Ray French Air Conditioning: Ronnie Bird and Charles Dupree. They installed our new furnace/air conditioning unit in a timely manner and were very friendly and professional the entire time they were here. They arrived on time, cleaned up any mess they made and took time to patiently explain the new unit/thermostat to my mother.My mom has been using Ray French Air Conditioning for many years and they have never disappointed her. Best game in town if youre looking for professional, reliable and friendly service!

Ro
Review №28

We have been using Ray French AC for several years now and have always been happy with their work. They are honest and reliable. The office staff is efficient and friendly, the technicians are experts at fixing and maintaining AC systems. Tech John is especially good at explaining what is wrong and the best way to resolve any issue.

So
Review №29

I really appreciate Chris work on the annual maintenance! He patiently answered all my questions and worked quietly. When I told him that I could not figure out how to pull vinegar to condensation line, he even installed the T-shaped vent tees for both of my units. Thank you, Chris!

Je
Review №30

We had an amazing experience with this company. The men who came out worked hard and fast and did the most excellent job. My AC unit looks and feels great. The owner even stopped by to make sure we were satisfied.Jeremiah, Chris and Jimmy were our installers and they are 3 amazing workers. Very polite and very friendly. They went above and beyond the work I expected. I would recommend to ANYONE!!! :)))

De
Review №31

Shane did a very thorough evaluation and with recommendations homeowners realized it might be more advantageous to replace the unit (unit 20 years old). Shane arranged for Mr. Bird to see us later the same afternoon to give us an estimate on a new unit and possibly bundle other items.Shane was very polite, helpful and informative.

Do
Review №32

Purchased a new heating and air system a couple of years ago and we continue to use them for the maintenance agreement. The staff have always arrived on time and are respectful and friendly. I also have had the same service technician each time. This speaks volumes to me, as I have not had this experience in the past. I like getting the same person each time -- this allows my service technician to remain familiar with me and my home setup or needs. Good company. Service technician: ROD

Or
Review №33

My Technician Seth was polite, knowledgeable, and professional, He offered useful recommendations about my Bryant equipment to help make it provide service for years to come. The people Ray French sends each year have always been courteous. I own a local business myself, I am demanding about my experience as a consumer, just as much as I am demanding that my employees provide a good customer experience. This company will be successful, because of the excellent service.

St
Review №34

Over the weekend our heating stopped. Monday morning I called Ray French and Rodney was at our house even faster than anticipated. He fixed the problem, serviced the unit and installed a surge protector since we suffer from continuously unreliable power supply. Thats what I call a pro: does what needs to be done in a neat and nice way and informs the customer about helpful options. We had a service plan for years now with Ray French and it is worth every penny.

Ma
Review №35

John came out today to do our winter time routine maintenance checkup. He did a great job of explaining everything he was doing and the recommendations he had for us. The office called to let us know when he was on his way and he showed up just a few minutes after that. We have used Ray French for many years and are always satisfied with the great service and knowledge of the technicians.

Se
Review №36

Ray French is one of the oldest companies in Gainesville. They provide professional service at a great rate! There service technicians are polite and knowledgeable, the installers do a magnificent job on every install they do. (These guys do it right) I Never heard anything bad about this company when i used to work for another company. They keep a fantastic reputation...... I should know I am one of there technicians.

Ma
Review №37

The Ray French Family of Expert A/C & Heating Professionals installed our complete system - including an attic fan unit. Since the system has been installed, we have been completely comfortable when it was incredibly hot & humid outdoors...and warm & comfortable inside during these cold episodes - that has occurred season. But what is equally important is the manner in which they treat my family and me - which is impeccable - and lastly, that their price is extremely fair to the consumers budget!!! I highly recommend this company to all who may be contemplating to update their present unit....Believe me, Ray French family are the BEST!!Maurice Moore

Er
Review №38

Recently, within the last year, Ive had 4 different companies come to take a look at my air unit. Each time, I was given an estimate, of at the very least $4k to fix the issue. Each time, I have chosen for them to do a temporary fix. This past time, I called Ray French and initially spoke to Melody. She said she could squeeze me in and get someone out the next morning. The next morning, Melody calls and says that if I am available, she could have a technician come to my house first thing. GREAT! The technician was friendly (cant remember his name) and after about 20 minutes of being there, had the issue figured out and was calling the office for the part needed. Within 2 hours, my unit was fixed and I didnt have to wait in the heat. Thanks Ray French and all who made my experience the best it could be.

La
Review №39

Shane came on time despite downpours of rain. He checked everything over, installed a new air filter, and explained everything he had done. We are always happy with the service from Ray French ac, having been customers for many years. Shane represented the best of service.

Ka
Review №40

Ray French did a complete install of a new home HVAC system that replaced a 25 year old system. They did a great job clearly explaining all my options and we picked a system that was a good fit for our house and I am very happy with the system. I thought the price was fair. The technicians showed up on time and worked very efficiently. 6 months later they called me to arrange for an technician to come out and check on the system. Very professional company to work with!

Ma
Review №41

AC crapped out while away from the house on a Saturday. The on-call that day, Dean, was very helpful and able to suggest a workaround that allowed us to have AC until my scheduled appointment on Monday.Dean was also the tech who came to the house to complete the repair and was first class. I was very happy with the service I received from this company.

An
Review №42

Seth is a consummate professional and provides high-quality service. He explained his concerns and made his recommendations. He kept me informed throughout his diagnostic process and gave me the information I needed to make choices about how to move forward. Well be replacing my furnace in the near future, and I look forward to working with Seth, Nick, and the rest of the Ray French team. Cheers!

Al
Review №43

First time using Ray French Air, came highly recommended by friend. Punctual, thorough. Communication received from company to confirm appointment, who to expect (picture included), when he was on his way, was extremely helpful and appreciated. Im extremely satisfied with their service.

Jo
Review №44

We had trouble with our AC and needed some help on two occasions. George and John both arrived early and were both friendly, professional, and very knowledgeable. Now enjoying cool air again! Highly recommended.

Pe
Review №45

Used them for years always up front and honest. Gives advice as to cost savings. Never does anything unless I tell them so. Big thing polite, clean, and thoughtful as to costs.

La
Review №46

Ive had nothing but great service since Ray French A/C & Htg installed my new system in 2012. John was here today to perform my winter system check. He is very capable and knowledgeable and even taught me a couple things I didnt know about my own system. Thanks for the great work, John..!!

Da
Review №47

Weve remained with Ray French for 15 years, when they found oddball complications with our duct work, let us know about it, honored their quoted estimate, and took a hit. That was our first encounter. Theyre always courteous, honest, and professional. Their good advice saves us unnecessary costs and reduces maintenance problems over time. This year they included a photo of their technician Rod in their text message letting us know he was on the way...a thoughtful added touch of security!

C
Review №48

So fortunate to have called on a holiday weekend and Seth answered, supper efficient and reassuring. Even though I knew it would take time for him to get to us he fixed the problem and I will definitely be a return customer! He is an asset to your company! Thanks Seth great job!!

Do
Review №49

I like that we get the same service technician; Rod is always friendly, helpful, knowledgeable, and respectful. Always on time too!

Je
Review №50

I was extremely pleased with their service. Employee Seth showed up when they said he would, he answered all of my questions and made recommendations. He was obviously very knowledgeable. I definitely recommend Ray French AC to people who want quality service.

Ca
Review №51

My heater broke unexpectedly last weekend and when we called Ray French they were able to offer a next day appointment. Their tech, Rod, came out to the house and was super friendly and professional. He worked diligently to find the problem and also pointed out some other things I could be doing to save money. Definitely will return to this company in the future for AC/heating needs!

Ge
Review №52

Its always a pleasure to receive services from Ray French Heating & Air. This company is reliable & customer-friendly with technicians that are dependable & thorough. As usual, we got answers to our questions & helpful maintenance advice. Ask for George - hes the best. Bonnie & Gene 11/3/2020Once again we received excellent service from Ray French. Their twice yearly maintenance is worth the cost to ensure proper functioning & comfort of that all important heat & air. Ask for George - he is conscientious & thorough & a really nice guy. Bonnie & Gene 11/12/2019Ray French Heating & Air began as a family business & still offers the same honest, dependable, quality customer service. We are relatively new to the Ray French family but have become loyal customers. They installed our HVAC system in 2013 & do twice yearly maintenance for us. Their technicians are knowledgeable & experienced. They offer good advice & are always willing to answer questions. Above all they are thorough in their work. We have been pleased with each & every visit. Our most recent service call, which we feared to be a serious problem, turned out to be no problem at all. In a matter of minutes George completely relieved our cause for our concern. Plus our visit was free of charge! It pays to be loyal customers with a quality company like Ray French. Many thanks from Bonnie & Gene

An
Review №53

Ray French Air Conditioning & Heating sent Shane to our home for a routine inspection of our units. He gave us friendly service and did a thorough job. Ray French is a reliable, trustworthy company.

Ha
Review №54

I have a maintenance contract with Ray French AC. They recently scheduled a visit and arrived promptly, immediately went to work, and accomplished all the items on the check list. They found several items that needed attention and took care of them on the spot. I was very pleased with the work and I dont hesitate to suggest that you consider Ray French for your AC work.

Ch
Review №55

Ray French has been taking care of the AC/Heat unit in this house for many years. Recently, the heat stopped working just before a very cold night. Shane Arthur came out the next afternoon, which was a Friday, and had to replace the blower motor. Despite being a late Friday afternoon, Shane didnt leave me hanging until the following Monday. He rushed to get the motor and had it installed quickly. Thanks to Shane, I havent had a problem since.

Dr
Review №56

Professional, on time, great customer service! Our technician, Ron, always explains, at my level, every maintenance and repair, so I can feel confident deciding what I want done and when. Theyve had loyal customers in Gainesville for decades, and Im glad weve now discovered them as well.

As
Review №57

Rod came for a late afternoon appointment to service our heater for winter use. He went above and beyond to make sure I understood how to work with a new thermostat that was installed and how to change the filters. Professional and courteous, I would recommend RFAC. Also, Rod was incredibly tolerant of my curious cat trying to assist.

De
Review №58

I just want to thank Seth for going way beyond the call of duty to get our ac going over the 4th of July holiday. He is a very pleasurable person and an efficient technician.He deserves a salary increase just for his knowledge and for being a very pleasant person.Dell Jarvis

Pa
Review №59

John did a great job for my maintenance checkup. He went above and beyond as I my spring check- up. I’ve been a loyal customer for over 10 years and I will continue to be. Thanks John and Ray French A/C.

Ry
Review №60

John from Ray French really helped us out. Very polite and thorough service. Definitely overdelivered on the price for what our system was dealing with. Wouldnt hesitate to call again and ask for John.

Ky
Review №61

I have been using Ray French for several years & have always had exceptional service from them. Other companies Ive used in the past could learn a few things from these guys. Im proud to call them my A/C company.

De
Review №62

I always received good service from Ray French but was very disappointed today. I have an annual contract which is paid for in advance. The tech comes every 6 months, does general maintenance, changes the filter, and leaves a bill for the filter. I handle the finances and am working. My retired husband is at home. Today there was a repair and the bill was almost $200. The tech said it had to be paid right then. My husband explained that I always send in a check. Tech said there was a new policy and bills had to be paid at time of service. When I scheduled the maintenance appt I was not told this. My husband does not have the checks. He had to scrounge together enough cash to pay the tech and the tech had no cash for change. I called the office and complained and was told that there were no exceptions to this new policy - the policy I was not warned about in advance. This is no way to run a company. Unfortunately, due to this new payment policy, I will be looking for a new HVAC company.

Le
Review №63

Quick turnout, diagnostic & repair; very fair price. Highly recommended!

Ma
Review №64

Ray French is a fantastic. They are so punctual and courteous. We were previously told by another A/C service that our unit would need to be replaced soon. Ray French told us some cleaning and routine maintenance should give us 5 more year. We couldnt be happier with their service.

Sa
Review №65

Great company, highly recommend! The service technicians are always very professional and courteous.

Mi
Review №66

Ray French has always been quick to respond to my businesss needs, even going so far as to accommodate follow up visits to double check work performed. I have had nothing but good experiences with Ray French and highly recommend them for your HVAC needs.

He
Review №67

Super fast,super nice,very reasonable. I am so happy I called Ray French Air Conditioning!! We were miserable but not anymore. Thank you!!! Chuck was our technician. Very professional. Cant say enough nice things about this experience.

Ma
Review №68

Prompt, thorough service. Technicians are respectful and polite and clearly explain your options.

Na
Review №69

We switched to Ray French Heating and Air in the past year to service our two furnaces in our home (one gas one a heat pump). The service man, John Adkins, was helpful in a number of ways. He suggested a valve that may save us (and the new owners) a flooding issue on the heat pump and pointed out that the gas furnace motor was out of warranty and is not one that can he easily fixed, as was true in the past. Two small services corrected both problems for the new owner who will close on this house in April.And, when I asked about the recommendations for size per sq ft on our new green building he called the office and got the latest recommendations that avoid buying systems that are too large and result in damp (moldy) homes. He also shared his preferences in terms of brands.I would recommend Ray French and Mr. Adkins to anyone looking for Heating and Air Services.

Si
Review №70

Technician very nice and knowledgeable. Did service quickly and efficiently. Made a couple of useful recommendations which we will follow up on. Have used Ray French for years and am pleased with their service.

Jo
Review №71

Ray French has been servicing my AC unit for almost 10 years. they are fair and dependable. I just had my system serviced. New capacitor and new surge suppression device installed and Im all set for the Air Conditioning season.

Ra
Review №72

The Gentleman that came out to my house was very knowledgeable was able to explain everything in layman terms and help me understand how to make my energy bill cheaper and still get the best use out of my air conditioner I have been a homeowner for over 10 years and never had experience like Ive had today thank you again Ray French my experience was awesome.

gr
Review №73

John did a great job. Gave me some tips for keeping my air conditioner up and running in between maintenance. Was very friendly and helpful.

No
Review №74

This is a terrific company. I have a service contract with them at my Gainesville house which entitles me to two free checkups a year....AC in the Spring and Heating in the Fall. Their service technician, Rod, did the AC check today and found it all in good working order. He was professional, friendly and very helpful. I highly recommend this company. They always call to confirm appts and call again when the service tech is on his way. A very considerate way to do business.

An
Review №75

In October our air conditioning stopped working and Ray French was there to help us! They worked hard to salvage our old HVAC unit, but when that proved impossible we decided to purchase a new HVAC system from them. The owner came out and gave us fair estimates and provided clear descriptions of the different options. We followed his advice in our selection and have been most pleased! Our system is wonderful! Because our house is older, a number of issues came up during the installation. But the service crew handled them quickly and efficiently and called on experts when needed. In fact, the unit was installed within a day--even with a myriad of house related issues! Recently, Rod came out for the gas test and city inspection and made sure all went well. In sum, I fully and enthusiastically endorse Ray French for all your air conditioning and heating needs.

Kr
Review №76

I am very unhappy with our experience. Our central air has not been working, so we had someone come take a look at it the week before last. They charged us over $250 and said that it was fixed. It wasnt! It still wasnt working the next day, but we had to wait to call them because they told us that there would be an emergency charge if they had to come look at it again since it was a Saturday. We waited over the weekend, then called them, and they couldnt get to us until two days later. Now they say that something else is broken and that its going to cost us $750 to fix, even though our AC is still under a warranty for the parts. At least $500 of the quote they gave us is just for labor. I have no idea how that can be possible. Why did we pay them $250 to fix nothing?

Al
Review №77

My technician, Seth, was great. He came on time and was able to determine the heating issue. I will highly recommend this company for your air and heating needs and Seth.

La
Review №78

Seth came out in the time frame told to us and was very thorough in explaining what the problem was and gave plenty of time for me to decide with my husband what the next step should be.Update: Not overly impressed with their prices. Went with another company because their quote was lower.

Fr
Review №79

These guys were very professional and did a great job helping my business pick an efficient and cost effective unit to fit our needs. The technicians were all very friendly and did an awesome job.

Sh
Review №80

Excellent service!! Fast, friendly and informative. I will call them again when I need their services. Thank you Seth. You were great!!!

Mi
Review №81

Rod, our service technician was very professional, courteous and knowledgeable. He uses his vast experience to find out whats needed and only recommend that and not pad anything!

Ma
Review №82

We had my A/C replaced a month ago by Ray French. Prompt and professional service. We have been happy with the new A/C.

Mi
Review №83

Ive used Ray French for almost 30 years. I was behind on maintenance so called for an appointment which they scheduled for the next day. Seth was here at the quoted time, checked out my HVAC unit, suggested several maintenance procedures which he implemented immediately. Now my system is running great. I have no idea how they compare pricewise, but I like how they perform.

Da
Review №84

Shane did a great job and was very careful with my kitties not getting out the door too...he understood what they do and watched out for them....Thanks Shane!!!

Je
Review №85

Wouldnt you know it. My heat stopped working a few days before the latest cold front. Fortunately, Britt was able to diagnose and repair the problem, and its cozy in here now.

PJ
Review №86

Our AC went out Memorial Day weekend and Rod was able to respond promptly and make the repair to keep us from cooking. Thank you, Rod.

Ju
Review №87

Rod Wies from this ac company came out and had to really go after my unit. It is hard to reach and stubborn. 2 busted capacitors later, (which he showed me in amps) and my unit was singing cold again. This guy is not afraid to get dirty and dug everything he needed to inorder to access my parts. He did have to dig in ground. Ac is ice cold. Technician arrived within 25 minutes of service call. They have always done me well. I always call them.

Pa
Review №88

Very satisfied with ray French their technician Seth was great he treated my tenants with lots of respect and made sure the AC is in good shape!!

Ka
Review №89

Had a new HVAC installed in April 2016 just had my 6 month checkup. Rod checked the system and installed a surge protector. The service was great and love the HVAC. Rod was knowledgeable and professional very pleased highly recommend Ray French.

Gr
Review №90

Excellent service. Seth was professional and efficient. Highly recommend!

Sa
Review №91

Seth did a fabulous job of diagnosing and fixing my AC. He was efficient and sensitive to the need in the process.

Li
Review №92

SUPERB & EFFICIENT SERVICE! Seth & Ryan, we greatly appreciate your skilled handy-work!

Ja
Review №93

My man Nick has transformedmy hot florida home into a tropical breezy vacation and with out breaking the bank or making me wait hours for service. You could say Nick is a really coooool guy 😜

Le
Review №94

The AC technician named John was extremely friendly, informative and super quick!

Ch
Review №95

Seth met me at the house right on time. Changed the capacitor, cleaned the drain line, and checked coolant all with a smile. Thanks so much.

De
Review №96

Seth arrived within the hour of placing the my emergency call. Wonderful job!

Ju
Review №97

Last week, I realized my air conditioner wasnt cooling. I called Brinnick Air (who installed my air conditioner two years ago). I was informed that Nick Pino, owner of Brinnick Air had bought Ray French Heating and Air. Ray French would be very proud that behind his name still remains honesty, hard work, and satisfied customers. The same day I called, I was able to get an HVAC technician--George, who was friendly and a hard worker. He found a clog and flushed it out. He showed it to me; it was impressive. LOL. Yesterday, a week after the initial service call, however, I came home to find the inside temperature to be 86 degrees. I called this morning and spoke to Kristin who immediately set up an appointment for today between 4:00 and 6:00 pm. The technician was able to come earlier and Janine even called to ask if that was ok. Seth was the technician today. He was polite, friendly, courteous and knowledgeable. He was able to see that there was more of a clog than first thought. He rerouted the electrical switch so that it would shut off (I think) if it got clogged up again. The call was only $43.00 I was so happy I bought a service agreement (which I should have anyway with a house full of cats and dogs). Thanks to everyone. I tell everybody about the service and honesty of your company. Give everybody a raise!!!

Je
Review №98

After having multiple ac companies out to my house the A/C technician from Ray French was able to diagnosis and repair my ac and my headache! They were on time and friendly, I cant say enough good things about them, they are the only company Ill call form now on!

In
Review №99

We got our old A/C unit (actually Heat Pump) unit replaced by a new one by Ray French. They had installed a Goodman Heat Pump unit GSZ130301 along with the Air unit ARUF30B14 installed on May 15th, 2014.2014 July 30th the unit stopped working. Ray French was called and they did come promptly. However, the explanation of the failure that was given to us was FOUND ANTS UNDER CONTACTOR POINTS. We were billed $69 for this call.If a brand new installation of a brand new unit starts to fail in about 2 months then it does not speak well of Ray French. It is either bad installation or manufacturing defect. I was asked to contact the Manufacturer to complain. I didnt buy it from the manufacturer. Ray French did. It was their moral duty to talk to the manufacturer and look for permanent solution. That also does not speak well of the service Ray French provided.We just hope and pray that the unit doesnt break again.

sh
Review №100

The service was very good thank you Seth also thank you charles

Information
3 Photos
100 Comments
4.9 Rating
  • Address:2915 NE 20th Way, Gainesville, FL 32609, United States
  • Site:http://rayfrenchac.com/
  • Phone:+1 352-372-3705
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Offerings
  • Repair services:Yes
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