I’ve been a member for almost a month now and I’ve had a great experience! Everyone is so friendly and the workouts are very intense! I would highly recommend it to anyone!

Ive never been so into my fitness until I joined orange theory. Ive been going to a regular gym for years but I wasnt really into it. Im over 50 and never felt so healthy and strong! Love it!

Worst studio everrrr. I have got tendinitis on my wrist and I couldn’t workout for while and froze my account. When it is time to get unfreeze, I have submitted a doc from doctors office by directly dropping it off in the studio. The guy who was in the studio he said he will freeze my account for 3 months without charging freeze fees. But in 3”2 weeks I got charged $160 and when I called the studio. They said there is no freeze. This is the second time I got charged $160 without working out because of their negligence. And I tried to reach manager when I faced this situation multiple times through email and phone and she never responds. Very very bad experience over all. Otf only cares about money, they don’t care about customers and their situations. The only answer for them is we can’t return money. If you can’t return money why don’t work properly and put the freeze correctly on the account. Please don’t go to this studio.

I struggle pacing myself so being able to visualize it onThe screen thanks to the monitor/sensor. The coach is very knowledgeable and I think is the key to my success. It’s like having a personal trainer but with the support of the class as well. I do really enjoy Coach Matti in Mckinney! This is a tough workouts of the work out but it’s well organized and not overly crazy or too difficult. I went years without working out at a pace like this and after 2 classes, I felt comfortable. It is overall pretty expensive so going often/ more than 3x a week in order to make the cost easier.

This was my first time trying OT and I absolutely loved it. From the min I walked in everyone was so nice and the staff answered all my questions. Can’t wait to start my next class. My coach was awesome as well!

Really love OTF. Great staff and awesome coaches who always motivate you to bring out your best.There is never a dull moment.Their hygiene / cleanliness level is commendable especially during this pandemic.

The BEST part of my day!Over 5 years ago the OTF studio in Mckinney opened, I wanted to try it out but I was afraid that I was out of shape and the workout would be too hard. With the encouragement of a friend, we decided to try it out and I have never looked back. I love everything about OTF! Coaches and staff have changed over the years but my love for OTF has never waivered because they always hire friendly, knowledgeable and professional coaches and staff. I love the coaches for their enthusiasm and encouragement, pushing me out of my comfort zone I love the challenging workouts that keep me coming back, its always something different and it truly is therapuetic, which is why you will hear people accidently call it Orange Therapy. I love the Sales Associates for their friendly and warm smiles no matter what time of day it is. I love the GOOD we do for our community through our Orange Love charities. OTF is not just improving your health and well being through fitness, its also about building the most AMAZING Friendships, we cheer each other on in our workouts and in life. OTF truly is about community!MORE LIFE!!!

Heart rate monitor only works for a minute or two before it drops out, defeating the whole purpose of their system. Why bother?They wont issue a refund for their poorly-designed equipment only a replacement (Ive been through three,) or credit towards a more expensive option which uses the same unreliable system.Im done with these guys. There are better and cheaper options.

Charged me more than my membership and did not even let me know about the cancellation form.kept on charging my credit card. Worst staff and worst communication. I hate this place😡😡

Matti was a great coach and motivator!

Update: Changing my initial review. They offered me a free class when I went in they told me they needed to charge me for the class. They acknowledged it was their mistake but still said they would need to charge me for the class. However, they did say they tried calling me a 45 minutes before I was suppose to be at the class (I was driving to the class). So glad I rearranged my schedule to show up to a class that they surprised me with a charge. Bait and switch. I don’t trust them nor will I ever plan to attend this location. I don’t respect people who aren’t honest and do not value time.Previous: Great work out. Super intense! Feeling it today!! My only issue is not having enough spacing to feel comfortable taking off my mask. Does not seem like there is 6 feet between each person. Due to the intensity of the work outs would have liked to take off my mask.

Great staff at the front and great trainer and the workouts are the best, i would highly recommend this place

Great place to workout!

Great workout and instructors. I loved the workout and visual indicator on board of calories burned and heart rate. I really wanted to continue this workout but I had to terminate my membership due to studio policies.They charge $12 for non-cancelled class. Fair no complain. Per their rules, I provided doctors certificate to get waiver for late cancel, however studio ignored my doc certificate and charged fees. Their class booking app has some issues, I could not cancel or book classes many times. I have raised service ticket couple of times and they found issue in app and fixed it. I got charged $12 couple of time due to their faulty app. After couple of instance they told me to message studio if issue arise again, however they did not refund previous charges. Studio allows 5 min late arrival to class. Couple of time I was 2-3 min late to class but studio still charged late fee.The heart rate monitor is overpriced. $120 you can get much better quality wearable with display and many more functionalities. OTF beat just measures heart rate, which intermittently gets stuck in one of zone. After terminating membership this is just dead weight with no use.Although I liked the workout, disappointed with this studio. Since there is no other OTF studio nearby so I decided to cancel the membership.

Awesome cardio workout!

I have recently started classes here and can’t recommend it highly enough. The front desk staff are professional and friendly, and the trainers are encouraging and personable.

The O.Th staff was extremely welcoming, upbeat and motivating. The class was easy to follow. The personal trainer, Jennifer checked in with me multiple times and made sure I knew how to use the equipment and how hard to push myself. I love the board with splat points, very motivating.Great first experience, I will be joining for sure!!

My husband and I have been members of OTF for 3 years. When Mckinney opened, we followed the awesome stuido manager Sydney to McKinney and transferred our memberships due to the proximity of this location to our home! Let me tell you about this studio. It has transformed my body, mind and soul. Seriously, who is eager to wake up at 4 am to go and workout? Me and about 25 other OTF’s who are there to get a good workout. With trainers that are encouraging and give you just enough push and motivation and front office and desk staff who know you by name and go out of their way to ensure the workout experience you want to have is achieved they make it easy! OTF McKinney really is a tribe. We’ve watched a studio come together when an OTFmember was diagnosed with breast cancer, we’ve raised money for fallen officers and the list goes on.My husband and I both travel for work and having a membership at OTF means we can workout at any studio anywhere! That’s incredibly valuable as i know the type of experience i will get will be consistent whether I’m in Texas or Boston.If you’re looking for a solid workout at facilities that are spread throughout the country... look no further than the orange splat! Remember, your experience is a direct reflection of what you put in to the class and your time there. We are all there to get our sweat on at various stages of fitness. If you are there with the spirit of just working out, you don’t have to talk to anyone, just stay in your zone, I have those days too. But more often then not, I enjoy receiving or giving a fist bump to get me through my last all out or a call out from a trainer... even if my splat point totals are suspect :) The members who know what they are here for enjoy and respect what OTF is about. It is not a big box gym... it is a tribe of men and women ready to workout and take down whatever these awesome trainers have coming for them! #LOVEOTFMCKINNEY

This is THE best workout experience you will find. The coaches are amazing, the classes will kick you into gear, and you will become addicted. I lost 15 pounds in 3 months, and I’m still losing weight! I can’t wait to go to my classes, work hard, and see my results. I have toned muscles and endurance and a healthy lifestyle. Thank you orange theory for making my life better!

Absolutely love the atmosphere and the coaches are very helpful! The staff were all very helpful as well! The classes are very energetic and upbeat! I will definitely be back!

Awesome instructors. Follows the social distancing rules.

I love that EVERY OTF workout I surprise myself with how much I can do. I always run farther, lift stronger, and row faster than I expect. This is because the coaches give that perfect level of push--encouraging, but not demanding. They will always give that little extra challenge to push you past your own mental limits. Scheduling is convenient and the staff are super friendly. Love this studio!

Great place to get a workout in! Love the manager here and they have a great training program. Would recommend to anyone.

Always an excellent workout

I love everything about my experience at Orangetheory. The workouts are challenging and fun, coupled with the awesome coaches who motivate and push us to be better than we think we can. I love the sense of community at my studio and have met so many wonderful people. This is the only workout that has been able to consistently get me out of bed at 6am for the past 3 years!

Staff is awesome, coaches are great!

I was intimidated to try it. But the staff and instructors are so kind. And helpful. And encouraging. All levels of people are in the class and everyone finishes at their own pace. Wish I would have given this a chance much sooner!!!

I like that the instructor is there to guide you, give tips and make sure youre doing the exercises safely.I like that you can WALK or RUN on the treadmills and still get an amazing workout - I used to be a runner, but after trying both at O.TH, I think I might be getting a better workout with the power walking!I like how quickly the hour passes, its a really great workout!

Felt so welcomed on my free trial class! I felt so comfortable being new. Everything was explained to me thoroughly before the class. During the class, the trainer checked in with me several times. It truly made a big difference in my experience! Im excited to start going and Ive already spread the word. Thank you!

I havent even been able to go and experience it because I cant schedule my free first time session. Site is awful and just keeps looping me, then once I finally get to checkout (because its not really free and you have to add an additional purchase like another class to get it) it says the input cart items are invalid whatever that means. Site is just overall very clunky and makes me even more skeptical of the tech they use during the actual workout. Also, no single customer service number to call to get passed this. Very disappointed as I was excited to sign up and try it since Ive generally heard good things.

I love going to OT. The classes are just the right amount of challenging. The instructors are amazing. They are great about providing feedback and making you challenge yourself. I feel so better after working out. I am enjoying the changes I am seeing my body!

It is a GREAT total body workout without the intimidation factor of a normal gym! The use of the heart rate monitor and info on the screen allows you to push yourself for your best workout. It is truly a workout for all levels and skill sets- anyone can do it! AND you get the benefit of a personal trainer for a reasonable monthly price! I was skeptical at first, but now I am thrilled to be a member at OTF!

It’s fun while rigorous and the exuberant energetic environment at OTF propels you from within to push the limits that you are highly unlikely to commit to if you were to do it all by yourself! So go all-out, define your intensity, reclaim your life, brag about your splat points and stay energetic all day long. It’s not a gym... it’s one of the most fulfilling lifestyle decisions you may have made cautiously!

App is buggy. There is no support available after hours. So if you are not able to book a class or reschedule after hours, you have nobody to talk to. Interestingly they charge $12 even if you are not able to make changes due to technical glitch. Another thing I found that the space is really cramped and I always have a fear that someone can drop weights and hurt others. The concept is good but execution is bad. I am actively looking for other options. For so expensive gym I’d have expected better services

Different workout mix, focus on all aspects of fitness, experienced and inspiring coaches, very friendly atmoshphere and awesome supportive front desk. Cant hope for anything better. Just Go for it. You cant miss your goals with little discipline and right focus. Worked out for me in loosing 55lbs in 6 months and never felt more fit in my entire life so far. Awesome experience.

Very upset at this place...I went for a try out class.. I told them I havent worked out in a year due my pregnancy... long story short... the warm up lasted 5 minutes.. I started my workout with the group ( didnt get any special treatment) I was thrown with the group workout... after 10 minutes I felt a strong pull on my right hip.... followed by inmediate pain. For a whole week I couldnt walk.... after $700 on doctor, xrays and MRI...I was diagnosed with a muscle sprain... Its been a month and I had to start PT for 6 weeks that will cost me $500 more...soo...if you are looking for a place where they will adjust to your needs...this is not the one!! Atte: Marianela Corrales.

I have been going to Orange Theory McKinney for just over a year now, and have found not only are the workouts challenging and fun, but also the trainers and staff are among the most generous and considerate group of people I have ever had the pleasure of being around! They are accommodating and encouraging and make going to work out fun! I love it. And at 51, I’m in the best shape I’ve been in 30 years! Thank you, OTF McKinney crew!

Good variety, excellent coaches, fun and challenging environment. From an avid cyclist who just needed to add a little variety to my workouts, its perfect!

The staff is amazing! They are always kind and supportive. They get to know you and make it feel like your hanging out with friends and getting a workout at the same time. Even when Im having a bad day, I know I can go in there and they always find a way to turn it around and I leave happy and accomplished! Great OTF family!

Staff are incredibly friendly and somehow know everyones name after 1-2 visits. Trainers know how to keep things interesting and push the right amount. Workouts are always varied to keep you challenged, and interested.

This entire area of Orangetheory locations are great! The coaches are amazing and the staff is friendly. The workouts are always different, challenging and fun. Orangetheory McKinney is excellent!!

Did our first workout. Was great!

I arrived 5 min late and the receptionist didn’t let me into the class. She told me it was their new policy. Class was half empty, it’s 20 F outside and I was already there and didn’t know about this new policy until tonight. I have a 4 month old baby girl and it took more effort to get to the class but I just really wanted to go. I’m very disappointed because my husband and I have been going to OT for a while, we love their workouts and were there when they first opened and got to know the initial trainers. Just started back up and things have changed. I get they have new policies and I have no issue with that, I just think they could of handled this differently, it would of gone a long way had they notified me of the new policy for next time and let me in to the class, not sure what harm that would have done, regardless I paid for the class.

The structure and motivation are just what I need to keep me going! The coaches push and encourage me to do better, gaining strength and endurance! OTF has changed my life!

Love the variety in the workouts and the attitude of the coaches! They’re very helpful and invested in making it a safe, fun, yet challenging workout!

Love the support and push the trainers give you! So helpful!! My first time the trainers were so helpful, friendly and making sure I understood and was doing ok!! They have a client for life!

Awesome workout! Love everything about it! Fast paced workout that will push you out of your comfort zone. Love the coaches and all the staff!

Great staff team & best coaches in Texas!

Love this place !! Love the coaches !! They are very very good and I love the way they push us to do better every time.

I’ve been going to OTF McKinney for over a year now and it has become such a big part of my life. In addition to the health benefits, I love the sense of community I feel at the studio. Whether it’s the front desk staff, trainers or classmates, I’m always greeted with friendly faces and we have an awesome time working out and having fun! I started as a walker last year. I began challenging myself and over time I’ve become an official runner. I even won the marathon challenge last month, which is huge for this self proclaimed “non-runner”! I’d recommend OTF to anyone, at any fitness level. Be prepared to get addicted!

Fast paced workout that will push you out of your comfort zone. Modifications if you need them. Multiple class times and types of work outs. Perfect for ppl who want a different workout every day but still enough cardio on rower and treadmill. Seeing your progress on the screen is motivating.

Awesome just awesome!! The workouts are challenging and always a little different. Thank you Orangetheory and trainers for helping me get back into shape.

The classes and trainers are the best. They work with you and motivate you to reach your goals. Would recommend it.

You will not find a better staff or workout model to get your heart, lungs, and the rest of your body in the best shape of your life! You get a personal trainer for 1/4th the cost....what are you waiting for....? Dr. Steve

Killer combination of cardio and strength- the trainers keep it running smoothly with awesome energy and impressive knowledge. Love, love, love the intensity of this workout! Great variety too!

I love this place! Fast paced, great music and the coaches are AMAZING! Love this circuit workout!

Disappointing first class. Enrolled online and when I showed 30 mins before, they denied admission saying they cannot have more than 3 new people per session. Hope they streamline their process and help customers.

I love that the workouts are always different. The coaches are amazing!! I also love that the daily workout is the same no matter which OTF location you go to. It pushes me more knowing that my friends (in other states) are working out along with me. The heart rate monitoring system helps me push myself within the limits my heart can handle. Having a heart condition has made working out challenging and this is the first program that has helped me gain strength and burn fat while improving my cardiovascular health. My resting heart rate is getting lower (yay!) and my heart rate is decreasing more rapidly allowing me to push myself harder every time I work out.

OTF is a great way to get in a full body workout. You get out of it what you put into it. You run (or walk, or can use a bike or strider), row, and do a series of weights that work all your muscles, including your core. You dont need to be athletic to participate, because trust me theres nothing athletic about me. And youll begin to see similar faces the more you go, who go quickly from becoming OTF buddies, that then transition to a tribe that you come to count on in and outside of OTF. Because at the end of the day everyone is after the same goal to be healthy and active.

The only type of workout Ive been able to stick to. Definitely suggest this to everyone.

I love OT. I love being challenged each class, getting a total strength and cardio workout, and how its different every day.

Just tried it, and I am hooked. Had my trial workout with Monica..... simply an awesome trainer.

I love Orange Theory Fitness let me just start by saying! Ive been a member since the McKinney studio first opened a little over 2 years ago. Ive always worked out in some fashion. Some months better than others. My problem was I got bored so easy with the day in and day out tread and weight regimen. Insert Orange Theory! Im obsessed. Honesty, and still after 2 years! I go to the 6:30am classes Monday thru Friday and I also try to do at least 1 day on the weekend. What I love about this workout is basically everything lol.I love the people! Front desk, trainers, co-workout buddys. Everyone is so fun to be around. The atmosphere is very positive. Its like a second home/family to me and Ive made some life long friends.I love the workout! Its ever changing. You will never do the exact same combo. Some days they focus on strength, others include power, endurance and ESP (endurance, strength and power) all rolled into one. They focus on treadmill work, weight room work and rowing machine work. The good part is you have a professional trainer guiding you through your workout the entire class via a headset. Also there is always good music going. If you need any modifications to the workout they are there and ready to help. You can be at any fitness level. On the treads you can be a powerwalker, jogger or runner. Wherever your fitness level is!I can just go on forever and ever but you need to just experience it for yourself. If you are looking for a change call and sign up for a free class! Its been life changing for me 😀 Heidi Ramey~

I was so nervous to start OTF because 1- I was not a runner by any means and 2- I started not knowing a single person there. My nerves were instantly calmed after my first class. The staff was so incredibly helpful and sweet, there were people of all shapes and fitness levels, and they were all so supportive and reassuring. I started out power walking for months and would occasionally get the nerve to run. I never felt awkward or silly if I was walking and surrounded by runners, or if I tried to run for a minute and then realized I wasn’t quite there yet. I have been at OTF McKinney for a little over a year now and get excited to get up and go workout (Never thought those words would come out of my mouth!). The friends I have made through OTF are amazing...genuine people who want to see you be your best. I would highly recommend OTF (especially the McKinney location) to anyone looking for an awesome workout with equally awesome people!

Dedicated coaches, friendly staff, very clean equipment and workout area and the workouts are the best Ive experienced anywhere!

LOVE LOVE LOVE everything about it! Staff is super friendly (from the front desk, to all of the trainers) and I have made many friends, which makes it fun! The workouts are constantly changing and they challenge you each day. Love the mix of cardio/weights. OTF is part of my DAILY routine (I drive 40 mins just for this workout!) and I hate missing it! Highly recommend it to everyone!THANK YOU! YOU GUYS ROCK!!!

I initially joined OTF for the physical benefits. I joined with the hope that a healthier me – cardio strength, muscle tone/strength, stress relief, etc. would help alleviate some of the symptoms I was suffering with a health condition. Not only have I achieved a healthier and much stronger version of me, but I never imagined I would meet such incredible people who have become some of my best friends while supporting one of my passions - giving back to my community.When I started at OTF, it was hard. I always had to ask the coaches to help modify my weight room exercises. They were always willing and able to help me as a beginner. Then, a year ago, I had surgery and had to ease back in. Again, they always paid attention to my needs and made sure I was modifying and doing exercises that were safe. When I started, I was a power walker and was lifting small weight. Today, I am a runner, and in some respects, I am keeping up with people half my age. OTF has helped me achieve my fitness goals.Also, I wholeheartedly believe in giving back to the community. I love that OTF has such a focus on this. To be able to help in some small way simply by checking in for workouts feels amazing. I appreciate giving my $$ and time to a company that holds this as a value.This place is more than a “workout” place. It’s a family - staff, coaches and members (friends really) who encourage each other, urge each other to be better, celebrate wins and successes together, and lift you up when you are discouraged.Im so glad a few friends urged me to overcome my fears and try OTF. Thanks to the studio manager, Sydney, the front desk staff, coaches and members, OTF McKinney is amazing and is the best way I can think of to start my day!

Been going to Orange for almost 6 months. My detailed views so far:- Overall the product is top notch. Do you want to lose weight? Do you want to have a healthier heart? Orange Theory won’t be the only thing you have to change to that end but it WILL significantly help.- Yes you “can” do it on your own. It is HIIT and strength training. But, like me, you probably won’t do it like this all on your own.- Each workout is comprised of the same three things: treadmill, rower and weight station. The treadmills are high end with flex platforms so not hard on your knees and yes you can power walk your workout. The rowers are also high end water rowers.- Workouts are different every day. You won’t know ahead of time and this keeps it new and interesting.- The studio is very cold which is pleasant about 5 mins in and the music is pumping which is great during all outs, especially since you can’t take your phone in.- You are going to pay A LOT for basically a solid workout. The perks end there. Our studio has two bathrooms and two showers. That’s it. Small lockers and a place to put your keys and severely overpriced branded clothing and swag in the lobby. So a couple will pay almost $300 per month for one hour gym access per day.No childwatch, no access to gym outside of class time.- They focus on safety but there is a hard limit to modifications. There is one bike and one elliptical and you have to reserve those in place of treadmill. Weight training involves burpees and BOSU often which are great but not necessarily for “all” fitness levels. Real beginners might want a little more gym experience prior to OT. Or be comfortable “doing your own thing” during some segments.- Heart rate monitors loaned out during your free class are sketchy AF. The ones we purchased have worked about 80% of the time.- You must reserve your class spot. You will get billed if you don’t cancel in time. That’s on top of your regular membership fee. It’s annoying but you won’t miss many workouts. A bad workout is better than no workout.-The studio is small, small, small. the classes are back to back and you can’t go in till your instructor comes to lobby to introduce themselves. Which leads to my biggest complaint about Orange Theory and this particular location in general:You choose where to start your class either rower or treadmill. This particular studio the tenth weight station borders a fire exit so it gets double the floor space of every other space. Since the studios are small and you are on top of your neighbor, understandably the tenth spot is POPULAR.Over time we noticed the “fight” for the treadmill of choice. It’s subtle but as the time draws near the milling about ends as people crowd the door.And after the fun intro by that class trainer it’s a mad dash. People are so rude. Cutting right in front of others who were there 20 minutes before them. The concern was raised with front desk staff to no avail. Not one worker has intervened when people have literally elbowed in front of me.When I raised this issue to the manager of this location it was met with pure condescension. They knew there were options other studios had implemented but it wasn’t an issue at this studio. In response to me saying: IT’S AN ISSUE.Sydney McFarland feels any complaint regarding cutting in front of others is “stupid and petty”.Orangetheory does and will continue to appeal to the fit savvy crowd. But if you are just getting started or are intimidated by your fitness journey, I can’t in good conscience recommend this studio.Front desk personnel are sweet and the trainers are energetic. But it’s not a supportive environment. The class is fast paced the trainer can give some personal attention but only in short bursts because it’s fast intervals. And fellow class attendees are a mix between new and nervous, friend cliques, or seasoned and rude (because well, you gotta be a little it seems) management won’t help. They’ll be just as rude. Poorest of customer service for a very expensive gym.

The trainer and the music. I also love the layout of the workout floor compared to other locations

Great studio with awesome trainers who provide the energy and focus needed.

Great Coaches; High Energy, All-around Great Workout!

I love the energy from the instructors and motivation from others working out with you.

No brain activity required for a quality workout that involves cardio and strength for 60 minutes. Staffs are very nice as well!

Great location and ideas about combining cardiovascular and strength training.

I love the variety, constant monitoring, enthusiasm of instructors & the group accountability!

Great Gym.

This is an opportunity to win a workout no matter what fitness level you are.

Staff is very friendly!! ❤️

Best workout!!