Monica couldnt be more helpful and understanding. This place is great. My daughter rents here and ive taken her a few times to drop off or pick up things. Every time Ive been there its been well cleaned and the staff was very helpful. Monica keep up the good work and your customer service is great
Quick response to phone call. I spoke to an actual person! And, they made it quick and easy to sign up for a self storage unit
Awesome all the way around for the first time in my storage history!!! I have managed to make new friends with the staff if this clean, hassle free and user friendly business for the first time in any storage situation! They actually ensured I was okay after I was involved In a motorcycle accident and are a large part I am still alive!! I will recommend them to friends and even family! Sandy and her son are awesome and so is the newer girl that works their, so if you dont want the hassle and like easy going, non invasive and most importantly, if you want a smile and a safe clean environment, then do go here to Storquest and ask for Sandy, it wont help you move however might let you know that there are still good places to be or store your stuff!
I had a great experience with my customer representative Tracy she helped us out get and reserve a storage that we really needed for our RV she went out of her way and was able to reserve it for me and my husband through a Fresno connection with Sally thank you for being so patient and kind and going out of your way to help us. The rates were amazing good low monthly rate better than others worked with us on requirements needed to be a customer with StorQuest SS, had a great experience happy one Sally was very sweet and so nice and thanks to Suzy for working with us we are very happy and overwhelmed satisfied customers.Thank you from: Hector & Angie Barba
Great option for storage. The place was clean the staff was very friendly. Monica the assistant manager helped us out it was fast easy and a great price. The storage units are a good size too and they are tall so we were able to fit all of our stuff really easy. Best part is that we were able to get an indoor climate controlled unit which we were having trouble finding here in the valley.
I was in a jam and needed a storage fast. This is the only place that had anything available. Prices are great I was even able to upgrade to larger unit with little to no cost difference. The sales associate Monica was very nice friendly helpful and professional. It is a pleasure doing business with Storquest Fresno
Getting the unit was easy and I had a problem with my email. But, it was fixed right away. The process was fast and efficient. The employees and customer service were very friendly and helpful. Would recommend.
Great place! So clean and organized and Monica is super helpful. Got us what we needed when we needed it. Highly recommend.
The ladies at the facilities made my son and I feel extremely welcomed. It made the process a lot easier for me.
Very helpful and throughly explained details on storage. Very pleased and welcomed!
Sandy and Monica are so helpful and friendly. It’s a super clean facility as well. It was the easiest rental I’ve ever done. It was really convenient to get all the moving boxes and supplies that I needed right in store as well. Would recommend to anyone renting!
I needed both indoor storage and outdoor storage. Storquest had both! I rented the indoor, climate-controlled unit online. When I realized I needed another unit for items that do not need climate-control, I was able to easily reserve one online. I went in person to finish up the paperwork. Monica helped me. She showed me the unit, did all the paperwork, and even combined the second unit with the first so I have just one bill to pay. Monica was super helpful and super friendly. Chatting with her is like chatting with an old friend.
The ladies sandy n monica are the best. The friendliest in the world. Easy to talk to, great at explaining all the little fine print words. No BS. Straight forward. Very clean and secured well. Great location too.And to Monica: love you have the heart of an angel. So happy I chose here for my place to store my things. Youve made this experience worth while!!!😘😘😘😘😘😘😘😘😘
I recently decided to rent a unit here I was helped by Monica and Sandy and they were both wonderful ladies who made me feel at ease and helped me answer any questions that I had about the unit they were extremely friendly as well
Very nice staff, Very clean storage units! Best one Ive been to so far. I would rate 10 if I could!
The storage units are extremely clean. The hallways are wide and very easy to move around in. Sandy, however, makes this place amazing. She was so helpful and friendly! If you need a clean, safe storage unit, then this is the place for you. Highly recommended!
Morgan was amazing . Her customer service skills were out of this world . She went above and beyond to get us a specific unit. She reassured us that all of our belongings are safe and that the facility is under surveillance 24/7. I honestly am at a loss of words it’s refreshing to see people that take pride in their job businesses around the area need to learn customer service from this storage quest.
The customer service is outstanding!! Very quick & easy, everyone is so friendly and the location is in a good area. 10/10 would recommend!
Very pleased to use this facility! Super clean and brand new. Plus its climate controlled.
Morgan and Sandy provided outstanding service. They are always helpful, friendly and willing to ensure all questions are answered and needs met in a timely manner. The unit is brand new and the security system (I.E. check in/out system) is also top notch. As a business owner I understand how important a 5-star experience is...I have already started to share this well-kept gem of a business with other prospective customers.
Was easy, helpful, and very nice. Very happy to have them as a storage place. Very clean btw room temperature control storage so you could store heat sensitive safekeeps or electronics.
Excellent service! Storage unit is clean and well kept. Thank you Monica for your help!
Pricing is a little high .had the smallest one and was paying $57 which ended up going to$67 when at most other places was only in mid 30s to low 40s for same size or bigger. Otherwise friendly staff, great customer service, clean facility,no bugs, no rats or mice, accessible till 9pm, outdoor units and climate controlled units (which mine was) .over all 9⭐ out of 10⭐
Great customer service and very clean property
The ladies at the office were very friendly & helpful, which made for a nice experience!
Amazing people work in the office--incredibly professional and kind individuals which I am grateful for!
I am very impressed and and pleasantly surprised with my experience in obtaining the perfect storage unit, as well as superior customer service that Monique and Sandy provided me. Before this I tried several locations, but none of them have me the sense that my belongings would be safe and in good hands.Many companies proclaim that they care about you, the customer, and that you arein this together. More often than not this is not true. Thats why it is refreshing to find a place like StorQurst. A clean environment, and competitive pricing, and just the beginning of a true and sincere customer service experience. Sandy and Monique provided this for me, and as a customer I am sincerely grateful.
Had a wonderful experience with Sandy. I was nervous to rent a storage for my first time, but Sandy was beyond helpful and very informative. All the information was reassuring! I was very pleased with the size, quality and the price of the unit! Thank you for your service!
No comments everything was pretty efficient.
Love this place!! Amazing customer service!!!! They accommodated me with my storage needs. I highly recommend Storage Quest on Island Waterpark.
Sandy and Morgan in the front office were very very pleasant and nice to work with and very helpful!! They take every precaution for covid measures so everyone feels safe. The facilities are newer so very nice and very clean and very reasonably priced. They are off the beaten path which makes them less desirable for passers by to just wonder in... but easy access from the freeway.
Prior to my call, When we got there, I approached the gal and told her what we were looking for she had tookn care of everything.. She toured us to our spot and we were pleased with the storage size.. I recommend this place to whom ever is looking for storage space, its clean, affordable, and very friendly staff..💕
This place is AWESOME Grounds & units are spotless!! Cant beat the price!!! Everyone is so nice! And Morgan not enough word to say how nice, helpful and friendly she is!!! Our story is a horrible awful move and she made us smile and feel ok💜 Highly recommend StorQuest!!!!
Sandy was excellent! She has 14 years of experience in the storage industry and was highly knowledgeable. Sandy was very personable and pleasant. In regards to the facility itself, it is much nicer than previous units I have used. The units are insulated and the doors open easily. What sets this facility apart from others, is the level of security. I appreciate the fact that staff goes around and checks to make sure that the locks on individual storage units have not been tampered with, and they do this often. They will call you if you do not correctly lock your unit, as a courtesy to the customer. There are 24 hour security cameras on site. I feel that my belongings are safe here. I am very impressed so far!
Very friendly and helpful staff loved my first time experience with them...🌟🌟🌟
The staff was super friendly and helpful and accommodating. The location was very clean.
Great prices, made my relocation very easy. Ladies in the office very helpful. Thanks
Although I’ve never had to rent a storage unit before, StorQuest will probably be the best in my mind for forever. Morgan was so helpful and I’m glad I found a place that is clean, well kept, and climate controlled for all my items. Highly, highly recommend.
New storage, very clean and with CLIMATE CONTROL units that are large size. The prices are lower than any other storage company in Fresno!The access is very easy and convenient, next to 99 freeway.Sandy is professional, customer oriented, pleasant, helpful and very experienced.We are so thankful that an operation like this one is here, FINALLY!
Great service!!!! Place is clean. Service is fast and efficient!! Monica was WONDERFUL and very PLEASANT!!!
Missy is AWESOME. She helped my wife and I rent a storage unit. Incredibly friendly knew what size we needed and the paper work was fast. The property was clean and well maintained. By far the MOST HELPFUL person I’ve met. A+
Had a very good experience on the phone and with the staff in the office.Completely satisfied
The manager is the sweetest lady ever I really appreciate her help she got my unit super fast and easy!!! I don’t ever leave reviews but I really feel like they deserve it! 🖤🖤🖤 thank you for you help!!!
Great customer service Monica Manager assistant very friendly and informative
I went in to price units and was very surprised with how pleasant and knowledgeable Missy was. She was a great help and a pleasure to speak with. Will definitely go back for all my storage needs.
Morgan was my sales lady was explained my cost and other mention the rules of my application which I transfere to a new unit great job and also the manger Sandy great team
I had such a wonderful experience here i just rented a 10X10 for 68$ a month. The facility is clean and everyone here is so nice, shout out to Sandy! I would definitely recommend anyone to come out and rent a storage unit. *Plus for the month of September its just 1$ to start.
I had a great experience with Sandy. She was great! Very helpful and informative. Thank you Sandy for everything!
Sandy was very nice and informative. she had lots of patience when my husband and I were trying to decide on which size I actually needed for my stuff .I appreciate how polite and kind Sandy was.
This is a clean, safe, very reasonably priced facility all office staff are always very kind n helpful
ProsMissyClean placeNew unitsLight in unit(Missy may or may not have forced me to write her name first. 🤣)Overall nice clean facility. The staff is great. Moving here from another storage.
Nice clean LOT & storage units ARE spacious & ☝ UP todate & access adle & STAFF is supportive ! BRUCE
Sandy is a great asset to the company. Made evething easy and fun to be honest. Id go back after my 3 months become #1 Sandy and #2 the company is well kept and secure !
Morgan is a friendly staff member, she provides great service & the storages are nice & clean !
The staff was very friendly and helpful as well as informative about the storage and the property. They made my family feel right at home here in Fresno. Extremely clean storage units highly recommended.
Met with and spoke to Monique about renting a 5x5 storage unit. The unit ended up being very far out into the complex which was a bit inconvenient given the current heat wave. I was offered a closer unit just off of the main building. This unit was so perfect for my needs and felt like an upgrade as it was right next to the front gates, near a door. Would definitely recommend this facility!
The electricity was not working when we went to purchase a unit. The lady was very helpful in getting everything done regardless and everyone in and out. Wonderful job and clean grounds.
Very clean facility...... very accommodating.Thanks Sandy !!
Great customer service, answered all my questions. Escorted me around the facility to show all of the storage compartments to help you pick the right one.
Very clean, and the only real reason Im giving it a 3 star rating. The customer service by phone is pretty much useless, and the in office employee took off before they were actually closed. So dont expect any real help if you need any.
This is a great brand new property with excellent staff. Would highly recommend
Sandy helped my husband and I so much, she was amazing and answered all of our questions! We are moving to Guam and needed to store our car for three years, we were able to get the online deal.
We had the pleasure to be the first customers at this brand new storage facility. The grounds are very clean, the staff is EXTREMELY friendly, and the location feels safe. Very excited to find this place!
Pleasant and efficient.
Morgan was very helpful. The facility is brand new and conveniently located right off the highway.
Just reaching out to let you know that I enjoy talking to your manager Sandy great customer service great person to have and that position. I moved all my stuff from another storage to this storage because a customer said good things Sandy
Morgan had excellent customer service and a great personality!
Missy was very helpful and accommodating. She answered all my questions and was very patient. Would highly recommend. Thank you.
The lady that helped me was very helpful a lot informative show me the facilities facility was well secured and very well clean and kept up I was in it out in no time I recommend this place very highly thank you
Nice, clean facility. Helpful office staff !
Very clean facility and nice people!
Friendly staff, new facility, I got three climate storage units and I love the lighting provided in the units itself. Conveniently located right off of Shaw. Highly recommend this place.
The place was very clean and the staff was extremely helpful
GREAT PERSONALITY AND VERY CURIOUS.
Unit was clean, solid walls and sturdy doors, fair prices for rent, and you can do it all online, quick and easy. Friendly and helpful staff. Management was a joke and practice unfair business practice.
Very clean and new. Lovely receptionist Sandy love her hospitality. Thank you...
Monica was awesome to work with!
Today I went with my dad to rent a storage and the lady who helped us was very nice . (Monique) It was a very hot day and she managed to make the process fun she made us laugh. The busisness is very clean and safe. Thank you Storquest.
Great service, awesome staff, very clean/organizedI was Helped by Ms.sandy she’s as sweet as she can be and very helpful!
New storage area, great location. Great office staff, secure your spot instantly!
Brand new facility- only prob they dont have a cart to take you around yet. Too hot to walk around and see.
Super friendly and helpful. Great service! Super clean and well equipped.
Today I rented a unit at the new fresno store quest. A lady named sandy helped me she was so friendly & the facility was so clean im very satisfied. I look forward keeping my personal belongings there.
Missy was extremely helpful. And great service.
Rented a unit today Staff was great very clean. Im happy to rent with Storquest fresno.
Missy was super sweet and polite and made me feel welcome.
Really good service
Great customer service!!
Excellent Service! Very clean and well secure facility!
Very helpful and friendly
Great site great rates..Awesome staff
Morgan was very helpful.
Super clean, great rates, and friendly & helpful staff!
Amazing service!!
Very clean place, with friendly staff
Great experience very knowledgeableVery friendly staff
Staff is pretty awesome here definitely recommend this place!!!
Very professional and kind staff, pleasure doing business here
Customer service perfection
Great service