I recently bought a 2022 Honda Civic Sport with AutoNation. Vineet was my sale representative and he is a great guy. He follow up with all my questions through all text, calls as well as in person. Great guy, good service, good price (at least during the pandemic with the supply shortage).Give the dealer location a try. They have good amount of supply and not forcing you with the Dealer Add-On markup now a day during the shortage. They build-in minimal options that dealers want buyers to pay as well.

Cant thank the staff enough who helped me pick out my very first car. I could not have picked a better car for myself that was under my budget. From the moment I arrived onto the lot I was greeted by Vinh (vinni). He was so helpful in showing me the cars I had in mind, allowed me to test drive, explained features for each car, overall he was very thorough in helping me. I kept going back to the Honda Civic 2022, I fell in love and just knew this was the car for me. Vinni was patient in my decision and helped me as a first time car buyer seal the deal. He was helpful in helping me finding the right auto insurance the same day, and i was even able to drive my new car off the lot. Patrick was also a huge help in helping me with the finances part after choosing my car.I was weary about being a first time car buyer, I didnt want to be fooled into any deals I didnt need. Both Vinni and Patrick made the perfect team in helping me, I really felt supported and that my investment with Honda was one I was sure about! I would definitely recommend friends and family to this Honda location. I myself am from san jose and came all the way to fremont because of the service.THANK YOU TO EVERYONE AT HONDA, its been a month with my new car and I could not be happier with my decision!!!

I have visited first time to AutoNation Honda.whom ever i came across for my HONDA FITall helped me with politely, courteous and wishing.specially Michael Thomson and Diana both are amazing.they were knowledgeable and explained in detail about serviceof my vehicle.

Our Rep, Devron, is very professional and he takes care of us right away for what we want to do for our Pilot. The detailing staff, Willie did a superb job & we are extremely happy when we picked up our car. It literally looks like a brand new car & we aren’t exaggerating.Thank you so much for a job well done. That’s why we keep coming back to Autonation Honda in Fremont. 👍🏻👍🏻👍🏻👍🏻👍🏻

Honda has always taken good care of my car. They are prompt in repairs and always try to use Honda parts. Unfortunately they no longer have a shuttle, which is inconvenient. I would give 5 stars, but prices are high and you could probably find better prices else where.

I went in for an oil change on 8/9 and Andy was super kind and helpful from the start. He didn’t have me wait long and let me know my car was a tiny bit overdue for some other things. I wasn’t really trying to pay anything else but my oil change that day, but he helped me make the right choice of getting most of what I needed done. Always had a smile on his face and was very knowledgeable with all of my questions. I will be asking for him next time I come in for service :)

Dennis was my sales representative and he was so professional and amazing person to work with! The process went very smoothly because of him helping with the process as much as he could and I was very satisfied. The manager was also very courteous and professional as well. I really appreciated both of their efforts in this process. The store is also well-kept and very clean! This has been the best car-buying experience I have had yet!

10/10. This place was seriously so great! I believe someone named “Obie” helped me and he was amazing. he took his time, nothing felt rushed. everything flowed naturally and thanks to that he helped me get my first car. i made a purchase that same day! and i’m happy. so i would definitely go back 🙏

Helpful, Efficient, Simple!Had an amazing time at AutoNation Honda! Mark went above and beyond to find me the best car, and help me trade-in my old vehicle!My car had its catalytic converter stolen, and I had no car for weeks!Mark was able to help me figure out everything remotely and efficiently, and I was able to get a brand new car in 2 easy trips!Thank you to the Feb from the finance team for making the financing process simple, with no haggling. He understood what I needed, and provided that service perfectly!

Great service. Work completed on time and fixed the issue. Thank you very much.

Jason went above and beyond to make sure my car was taken care of. I have a third party warranty on my 2015 Pilot. Jason called them to verify my car would be covered before I left my car. Jason called me to keep me informed about what my car needed and how long it would take. All the repairs were done in a timely matter. I will definitely bring my car back to Jason. I am very happy with the customer service he provided.

This auto nation location is amazing.The staff there is wonderful. They answer all my question. 10 out of 10 I would recommend coming here. Pick me up a 2021 Honda Accord 2.0t in the same day!

Took our CRV in for 50K mi service. Although there was a comprehensive list of maintenance items, Nathan D. was helpful in making sure our car was done right and completed on time.

Dennis the sales agent was great. We gave him the trim and model we wanted, and he was able to give us options based on the current inventory, and the future inventory situation. What’s more impressive, is when we came to pick up the vehicle the next day (Saturday) he gave us 45 minutes of his time to go through the unique features of our car, despite a busy walk in customer day. It shows the dealership is keen on building a long lasting relationship with the buyer rather than treat us like a number. This is where I would recommend AutoNation Fremont as a place to get your Honda.As for the CR-V Hybrid AWD Touring, it feels luxurious inside, quiet, especially on low speed (even when NOT in full EV mode) below 40. Little bit of road noise on high speed, but quieter than most cars. Honda Sense is amazing. ECO Mode is smart enough to switch to full EV mode in its own. Only gripe I have (I guess it’s a trade off to the fuel efficiency) is the 2.0L engine going on a long uphill on freeway speed sounds like it’s stressing with Honda’s unique version of their variable transmission. It just doesn’t sound great, and requires a push on the pedal to really get some juice.Overall, fantastic car!

Autonation made my car buying experience easy and stress-free. Shokoor was friendly, professional and it was refreshing to work with a low pressure salesman. Id highly recommendAutonation to anyone looking to buy a new or used car.

We greatly appreciated the kind demeanor of the staff that helped us, however there should be a policy of telling customers in advance that if an electronic issue is not presenting at the time of the appointment, there is nothing they can do. Even though this electronic issue has come up for our Honda Clarity on a weekly basis, causing the car to stop operating in electric mode (which is what we purchased the car for) the issue was not presenting at the time of the appointment. So we paid almost $200 and wasted 6 hours of our familys time for them to drive our car around the parking lot. This may be part of their learning curve of how to service electric/hybrid cars, so my hope is that Honda can come up with more effective ways of doing diagnostics on the electronic systems of hybrids. But either way, they should absolutely warn customers in advance that if the issue is not presenting at the moment of the appointment, there is nothing they can do. This way, customers can make the choice to wait and come at a moment when the issue is presenting so our visit is not a waste of our precious time and money.

This service here is consistently excellent. Ross helped me recently and he was careful, thorough in checking my vehicles history and explaining everything. He was also very flexible with my needing to space out the services.

Was extremely satisfied with the help given with our service needs! Everything completed, & in a timely manner - communication was great - would recommend them to everyone. Thank you

It was a pleasure dealing with AutoNation Honda Fremont. Our transaction was very smooth, GM Brian, SM Sopheap, Fin Hendry and Sales Luis are very friendly and accomodating! It was an amazing experience overall.

The service dept. at Fremont Honda has provided excellent service for several years and across multiple vehicles. They are consistently professional and great to work with. Prices are on the high side but you get what you pay for IMO. Shout out to Devron who stepped in and helped save a negative experience by covering for his colleague and going above and beyond to correct an issue that appeared after my last visit. No place is perfect but this location comes close.

Van is brand new with no miles on it. Service Tech who handled my case was keen to just increase the services to achieve his target and nothing else. In the past 6 months i drove 1000 miles or even lesser. Went in for Oil change alert and he started with services for unused brand new van with 7 K miles and he was trying to charge me $300+ . Have to spend time remove unwanted stuff from the charge list

I took my Honda Odyssey in for 15k service and told them that I had some issues with the infotainment system and Ross was able to get the technician to look at it the same day. They also checked for any Honda recalls that might needed to be done and fix. Overall, I enjoyed my experience with there. I would highly recommend their service!

First time coming to this dealership. The showroom looked clean and neat. Dennis helped me every step of the way: from picking the car to all the paperwork to giving me a rundown of the car before I drove off. This is the second time we went to him to buy a car. Great service!

Amazing service. They made me feel like a priority. I didn’t feel rushed or pressured. Upon arriving to the dealership I was welcomed and assisted alright away. They showed me around and I made the decision to buy the pilot. I recommend 1000% ask for David. The staff is very professional.

We had a wonderful experience purchasing our daughters first car, a Hybrid CRV Touring Edition at AutoNation Honda of Fremont. Customer service was exceptional from our first phone inquiries to stepping foot into the dealership. Sales Manager Chi helped us explore our options in a friendly, no pressure, inviting manner. He answered all of our questions and did everything possible make us feel comfortable with a purchase. We communicated with him on multiple occasions and left the dealership to sleep on the it. We ultimately decided to purchase the car the following day, and picked it up four days later, on the weekend, per our request. Isabel on the sales team was great taking us through the car features and helping my daughter get set up with all her personal settings on the car, which she was very excited to learn about from another friendly team member at Honda. Our financing was handled by a charismatic man named Hendry who explained all our financing options and additional coverage, asking us relevant questions about our driving patterns and usage to help us figure out the best plans. He was patient as we made changes along the way. We took advantage of Hondas 0% apr financing for 60 months, which is unheard of and absolutely amazing. This was the icing on the cake. The competitive pricing brought us in, but the spectacular customer service is what will have us coming with friends and family for years!. Thank you Honda of Fremont

Had a great experience buying my vehicle from Fremont Honda. Worked with Salesperson Eric who kept me updated throughout the sales cycle. vehicle pickup process was very smooth. Will highly recommend Fremont Honda for your next vehicle purchase.

AutoNation Honda of Fremont was a great and courteous experience. Dianna was very helpful and forthright about the service and the cost. She made me feel very welcomed and took an interest in my personal life. She even recommend a book for me to read. Furthermore, Dianna was accurate on the time my car would be finished. Thank you Dianna for a wonderful and painless experience. Thank you AutoNation Honda of Fremont for hiring an exceptional employee! Thank you, Thank you, Thank you!!!

Mike in the Service/repair dept was fantastic! He went above and beyond! I really appreciated that. I would highly recommend him.

Prices are high, you need to pay attention of what you are being offered otherwise you will end-up paying more than $500 for a service of an almost-brand-new car. I would got somewhere else honestly but it is a Honda and I and love my car.

We tried to sell our old Honda and got an online offer from them and other dealers. Their offer was highest at initial, BUT, after the inspection, their price was the lowest. We asked if they could beat the other dealer’s price. They said yes! and gave us $150 higher than the others’. 3 days later, we tried to make an appointment with them to sell our car, they DECLINED the promised price!

I always go to Honda Of Fremont for every service needed for my Honda Accord. Jessica is by far the best. Her customer service makes you feel like family. She always greets you with a smile, I highly recommend them. Best customer service.

Only issues I had were:1. If your service advisor is busy, other employees should be able to look up your vehicles status. There were so many people standing around an not working but no one could help2. If the mechanic breaks a part to get to another part, the dealership should automatically cover the cost. The service advisor first tried to charge me.3. Take a picture of where they will be working on so you can confirm later when you get your car back. It always seems to happen to me, but the hydraulic lines and wiring were not routed in the mounts as they were originally. They were pinned against another part binding. Over time they would fatigue and fail.All this sounds negative but Ive gone to quite a few different service shops and this is a fairly common practice. If the shop wants to rise above the rest then they should work to improve in these areas.

I was really impressed with the service I received from Mariam and Feb at Auto Nation Honda Fremont. They went above and beyond with making sure that they found the car that I wanted and delivering quality service. Although Mariam was busy, she made time to follow up with me and had everything ready to go when I got there. Seriously, shes a rockstar! Feb is amazing! He made the finance process quick and efficient. They both have a positive attitude and are very personable! It also helps that they also have a sense of humor! Thank you both, Im so happy with my car!

Got my new car in June/July last year thru their employee John Lu. He made the buying process super easy; checked out like 2 cars, & I saw the car I liked, got the paperwork started immediately, & I was out considerably fast.John was patient, answered all my newbie questions, concerns, & gave me a detailed rundown of the car’s features.Just today, I came back for an oil change (thank you Car, for beeping & showing me the alert every time I turn on my car, & John met up with me to follow up on how I have been doing with the car. Met up with one of his coworkers Mike, who was just as nice, & they both got my oil change process started. They quoted me about 2 hours, but I was done in just 1.5 hour!Super happy with the customer service, & I’m glad I went with a Honda again!Ps. I got the last of the Coupes because Honda is discontinuing this type for now!! Honda Civic Coupe Touring Edition 2020

Since I purchased my Honda I have had it serviced at the Fremont location. I had the pleasure of meeting Lily and I have been with her ever since. When I tell my friends I take my car to the dealership for servicing they think I’m crazy. I explain to them that the prices are surprisingly fair and couple of time it was cheaper than the neighborhood mechanic. I have to admit that the one thing that keep me coming back is THE CUSTOMER SERVICE. There is nothing that compares. Since the pandemic i was Leary about going anywhere so When I had my last service on my car My daughter took it to a mechanic down the street from my house (basic oil change, tires etc). My A1 light came on and I said this time I’m going to take my car home (Fremont Honda). I called and Lily answered & before I could say anything she said “Where have you been stranger?”. I was so excited to know even with all thats going on in the world Lily cared. She told me to come on down and Jessica could help me (just like she would). I went down and sure enough Jessica was waiting and ready for me. I alway say “you get what you pay for”. In my line of work how you treat others makes a difference. Honda in Fremont practice that and has made me a believer that there are people who care about their customers not just meeting a quota. Thank you Jessica and My Lily for making me feel like family.

This was by far the best dealership I ever worked with. I worked with other Honda’s before when buying other cars with the family but the service here was the best. I was looking for a Honda Civic Type R and they gave me the best price possible and made the whole process quick and painless. It took an extra month from the time of purchase for the car to arrive but they stayed in constant communication with me until the car arrived and gave me weekly updates. I will recommend them every time someone tells me they’re on the market for a used or new car.

Friendly, knowledgeable, and super easy buying experience. Sami knows his stuff! 10/10. Just be sure to bring your pocketbook, it makes buying a car a ton easier haha.. Used certified Honda Accord. Best recommendation from the team due to chip shortages. Save $ buy used certified!

I took my Honda to AutoNation Honda Fremont for its first service. Rod, the Service Advisor met me and reviewed the process in detail. I was very impressed with his personal approach. His professionalism exceeded my expectations and I will surely return for future service on my car.

Jessica Robinson was a great help. Finally was able to update my profile into database. Overall the porter were really rude. Quality of service is not of high quality. Please consider alternative vendor if looking to replace tire, because of longer wait time.

Everyone said this was the worst time to buy a car, as the pandemics effect on supply drove prices up and inventory down. But this large dealership had the exact car we were looking for, and we paid a reasonable price for it. Most importantly, the staff at the dealership was uniformly helpful, efficient, and accommodating. Special shout out to Obi, who stepped in when the salesperson with whom we had an appointment was unavailable. And the new car is great!

This was the first time the servicing on my car was as quick as it was. In the past, with an appointment I’ve waited 3-4 hours and this time, my car was done servicing within an hour and a half. Jason was super helpful with everything and efficient.

This Honda dealership is my preferred one I like to take my car in for service. All service staff is very nice and helpful. Devron is the best, he’s friendly, helpful, and takes his time to explain things. Great service!

Joe Barroga was great, always keeping us up to date on the delivery of the vehicle and also answered all questions we had.However I was not enthused by the wait time to go meet with the finance person. I was kept waiting for more than an hour and by the time we finished all the paperwork it was close to 10:00pm!!Regards,Alex

Each time when I visit Honda in Fremont, I was also advised additional repair items. I only want oil change but was advise more than one thousand dollar maintenance. The service advice push to replace. I visited Honda on Thursday noon and spent three hours to get oil change. There is no shuttle service anymore… I made bad decision yesterday and totally not happy with their service.

Great service from Andy! He was helpful and made me feel comfortable with understanding the services that my car needed. Service was quick and friendly

Jack Yu was great and will help you get the best deal while Hendry of finance is so professional and easy to deal with. Got my second Civic here and as always, got a good deal and excellent customer experience. Keep it up Honda Fremont.

Excellent customer service! Sami was the one that helped me out with the car buying process. He was very knowledgeable, helpful, straightforward and willing to work with me in regards to making sure I got an amazing deal. He was also very attentive and answered all of my questions. Highly recommend this dealer. I am very happy with my car purchase! Also, Patrick was very helpful once it came time for paperwork! Overall, a great experience!

I had a schedule A service done at the dealership, and it was a very good experience. Nathan Duong, one of the service advisor was very courteous, detailed, and efficient. Great job.

Everyone was really great. I thought it took too long though. Someone should tell you to expect a 4 hour wait, before the day you arrive to get your car serviced. That is constructive criticism more than a complaint.

Autonation Honda in Fremont is amazing! Brian is a wonderful GM! He actually cares about his customers. I use to deal with Autonation Toyota in Hayward. They don’t value the customers at all. I would 100% recommended Honda. The cars are fantastic and the GM I can’t praise more then enough. Brian will work with you and make sure you are happy with what you are getting.

I recently brought my Honda Accord to AutoNation Honda in Fremont. Nine warning lights came on, which was rather alarming. Dianna was great about keeping me informed each step of the way. She was kind and reassuring. Thankfully the issues with my car were resolved and were covered under warranty. They worked hard to get my car repaired and back to me in a timely manner.

Came in to do a deal turning in my lease and the guy that greeted me said, “we have no deals, pay sticker price, and dmv charges covered only.” He had no idea what state my car was in, when my lease was ending or what I was looking for. Not the way to win a customer. Going to a dealer who knows what’s going on. Subaru wanted to take my car off my hands, immediately.

Purchased my first civic here! Smooth transaction and very helpful staff made my first car buying experience easy. Vineet and the crew have given me their full attention to all my car needs. Thanks again for the great help!

Customer service was amazing and I enjoyed my experience. definitely worth the trip..

What I can say is simply that with the amount of vehicles that are being recalled. Fremont Honda was able to service my vehicle same day and it was a smooth process. And as far ad the Customer service department. I can say they are on point and super friendly.THANK YOU

Came in to get my 19 2DR Si serviced for an oil change and tire rotation. Immediately got greeted by Daniel Del Castillo as soon as I pulled in for rapid service! Awesome experience, super helpful and knowledgeable about any additional services I should be getting or need to be getting! Gave me a great sense of security for my vehicle and making sure it is going to get taken cared of!

The level of service and transparency I received taking my Accord to Autonation Honda in Fremont was exactly the standard I expect and the bar was met. I will definitely be taking my car there and only there in the future.

Ross at Autonation Honda is great to work with. He answered all my questions patiently, was prompt in getting back to me with updates on part availability and worked with me and Honda to clear insurance claims in a timely manner. Will definitely recommend working with Ross to get car serviced

We had a wonderful experience at AutoNation Honda of Fremont. Vineet was the sales representative and he went above and beyond to give us best deal. I will bring the car to this dealership for any service. I am very happy with the customer service they provided.

Had a wonderful experience as a walk-in. Russ, our technician, greeted me, and listened to my concern. He took my order, explained what would be done, gave me a time frame, called me when ready, and was available for questions when I picked up the car. Thanks for a great experience.

Excellent service by Devron Gepalaga at AutoNation Honda Fremont

SAMI is the best car salesman I have ever met. I was very specific in the vehicle I wanted, and he found it for me, he went above & beyond to make sure I got what I wanted. This place was great to me. I would highly recommend this dealership to everybody!

I was charged $2.99 for windshield washer cleaner during my A1 service when my reservoir was not empty as I had fully topped it off about 5 days prior. Customers should be aware when one requests a service package, work will be performed that the customer may not actually need. I feel this is Honda having a laser type focus on profit versus having a sincere outlook of the customers best interest in mind.Once I received a call from the dealership letting me know my car was ready for pickup, I arrived only to be told my paperwork needed to be put together. This resulted in a wait time of approximately 10 minutes. This was very irritating as I just sat there wondering how this would even be possible after I was told my car was ready.My overall impression is a sense of inefficiency due to processes that needs to be refined for the best interest of the service advisor as well as the customer.One positive note is the complimentary car wash was performed well and the advisors were decently friendly.

This is our second Purchase from Fremont Honda. Vineet Was very patient and polite. He understood our needs and helped us finding the right vehicle. Will come back again for our next vehicle purchase.

I had a great experience taking my car in for its first maintenance appointment. My service provider Devron was very knowledgeable, polite and efficient. Thank you!

Micheal Thomson helped me to get my car serviced. It was a hassle free experience and Mike is a professional in every sense. He keeps it real by giving the correct advice. I will be coming all the way to Fremont again to get my car serviced though I have Honda dealerships close by, thats how much I vouch for Mike. Cheers!

DJ was super helpful walking me through the process of what will happen with my 09 Honda Fit. He was super thorough and called me with any changes to our original discussion. Everyone at AutoNation Honda was super friendly and welcoming. I highly recommend going to them for any of your Honda needs!

Dao was spot on in diagnosing what my car needed as soon as I told him my concerns! He was very transparent in terms of pricing and what services were going to be done. He said it was going to be done at 4 and I received a phone call back right at 4pm. Service was quick and efficient.

Jeffrey Barroga was the sales helping to evaluate and complete all paperwork and cut the check for me. He was very polite, professional and no nonsense. The whole process was very smooth and quick. Highly recommended.

We were looking for a Civic for our son and Mariam E was a tremendous resource, both letting us know availability, tracking down the car we wanted and helping us procure the best pricing.

Making an appointment for a car service was easy. Jessica Robinson checked us in. Besides oilChange, she told us what needed to be replaced and t how much it would cost us. She was very courteous and friendly throughout the process. She wasn’t pressuring us or anything. She was the one who also helped us when we picked up the vehicle. Once again she explained what service was done to the the vehicle and the cost of the service which was cheaper than was originally quoted. We had to wait to be checked in as there were already quite a few cars ahead of us(We had an appt at 8am). Since we weren’t waiting obviously we weren’t a priority. Jessica said it’ll be done by 2 but didn’t call us til 4pm. But then we expected this to be an all day thing. Overall we are satisfied with the service and the friendliness of the staff.

Awesome customer service, advisor DJ patiently explained in detail to me what and why regarding my car issues. He took care of everything and I really appreciate his caring and knowledge. Thank you 😊

I wanted to build off this review with a recent outstanding experience at Honda Fremont. My service rep. Diana is absolutely phenomenal. My car had suffered a failed ABS modulator and needed the whole assembly. After hearing the component had been back orders for sometime, Diana did an awesome job at keeping in touch with me along with her parts manager in locating this component. After a week without having my car and a discouraging feeling that I might have to trade it in, I receive a phone call stating they got a hold of one and I was able to bring my car in. I very very much appreciate the constant communication during that stressful time. Thanks again for everything!!

I would like to thank the kind people of AutoNation Honda Fremont for their excellent customer service! Jeffrey Barroga, helped my son and I pick the perfect vehicle. Jeffrey was very patient with us (although I was very picky) and continued to show professionalism from the moment we stepped in, to the moment my son and I drove off the lot. Jeffrey listened to every one of our requests for our new vehicle and answered any questions we had for him. He also walked my son through the features of the car in a very detailed and easy to understand manner. I would highly recommend coming to AutoNation Honda Fremont for those who are looking for their next vehicle.

The service was excellent and my car was ready on time (I has terrible a experience at Milpitas Honda dealership where I bought my car). They offered ride to my work which worked out very well. The only thing I did not like was the cost but hey... when you go to dealership, service cost is higher but I dont have to second-guess the quality. I recognized some of the employees who are my regulars at my business so happy that I supported Fremont based business!

I’m glad I decided to go with AutoNation Honda Fremont for my purchase. They honored their online pricing and worked with me to get the deal I wanted. I can say I could not have got this deal anywhere else. I’d like to thank my sales person John Lu for helping me during the buying process and Alex Pugliese for making everything happen. Overall, it was a positive buying process and received the best help you could get. I will definitely recommend AutoNation Honda Fremont to family and friends.

AutoNation Honda has always given me a very positive experience. I have been going there for many years to have my Honda serviced.I was greeted by Dianna (service tech) when I drove up. She was very professional. She introduced herself and asked me questions about my Honda. She told me what to expect and approx. how long it will take to service my Honda.Dianna was professional throughout the process and very happy with the service. I will continue to use AutoNation Honda to service my Honda as I my experience is always positive.Dennis C.

We had a great experience. Isabel walked through the lot of cars with me and describe the difference in each model and checking for color.I knew I was getting a car and Isabel and Brian made it easy and totally work for your budget. They have made my experience getting my car very easy and the feel of ease.I would definitely tell my friends and family get your Honda at autonation Fremont Honda ❤❤❤I love my new 2021 Honda accord sports editionThank you Isabel and Brian, Im one happy 😊 customer

Signed a price quote and wrote a $1,000 deposit check for a new CRV. Three weeks later was told that the dealer had sold the car to someone else and would we like some other car. Requested the uncashed deposit check to be returned but the dealer failed to return the check. We had to do a stop payment on the check. So much wasted time and effort. They were so disorganized that it seemed almost like they had never sold a car before.

My experience of buying my car here was very good. In this car market with scarcity of cars Jana at Autonation Honda Fremont gave me a straight price without dealer markup (which some other dealers were applying) and also had the car in stock. The buying experience and delivery was also seamless. Would suggest Jana and Autonation Fremont to anyone trying to buy a Honda.

Easiest purchasing process I have ever had. My family had bought 5 vehicles so far from Autonation Fremont Honda.

The 3-star rating is deservedly given to this company: long service, the new car was given in not very good condition and had to return to have it finished. But I gave my rating of 5 stars to the person who works in this company, George Sharetski (sales and leasing consultant). Our Honda Odyssey car is running out of lease in June and we had to decide what to do next: buy out the old car, buy a used car or lease a new one in 2021/22. George not only described all the options for us, but also detailed all the nuances (he is well versed in this from start to finish). Thanks to him, we have chosen an excellent option for the next three years, and maybe more. If you have questions or need a car, please contact George. He is well versed in all the nuances, a very positive and pleasant person, fluent in both Russian and English. I am very grateful to this person and the whole team for a new car for our big family.

This dealership gives used car dealers a bad name. My son drove a used 2016 Subaru Outback at the dealership and told them I would be in the following day after work to drive and possibly purchase. I have an email from them confirming the vehicle was reserved for me until the following day.On my way over I got a call to tell me the car had been sold. I was very upset and asked to speak to the manager but the sales guy, Don Tolentino, gave me some lame excuse and basically hung up on me.My wife reached out to the sales manager the next day and was also ignored. I consider their verbal agreement and the email a verbal contract which they ignored. I have to believe this dealership has no integrity and should be avoided at all costs.

Diana was the rep who helped me and she was great! Explained everything that would be handled on my car. Also, provided accurate expectations of when the job would be completed.The facility was great and they did a good job of making sure the space was designed for protection against COVID. Seats were well space, masks were worn by all the staff, and waiting area was clean and tidy.They also have nice cubicles if you need to do work and I was even able to take a Zoom call (with video!) so good bandwidth!Great experience.

I went in for an appointment I had with 1 advisor and was actually greeted by Jessica another service advisor and I honestly could not have been happier she is phenomenal. I had such a fantastic experience. I really thought I was going to have a long grueling day at the dealership and it was smooth and painless . She took such great care of me and my car . I cant see myself going anywhere else. Shes won me over. Definitely be back for another fantastic experience. Thank you Jessica.

Had best auto nation experience again awesome service by avneet bharadwaj. He treated me so awesome have no words to thank him. Thank you again

I bought a Honda CRV from Auto Nation just before Memorial Day 2021. John Lu was my sales rep. He responded to my online inquiry immediately, gave me a quote and set up a test drive. I arrived and he greeted me. He already had the car ready for a test drive and I went on my own. I came back and he answered my questions and the whole buying process was quick and easy. After the papers were signed he said lets teach you about all the features. Then he offered to help me get the car home. He drove my car to my home in Cambrian Park, San Jose! I am amazed.Then a week later he called me and said his job isnt over when I drive off the lot, that I can call anytime for help. AMAZING!This is juxtaposed to my experience at Pearcy Honda that same weekend when they were using slimy sales tactics to try to close the deal even when I was saying I dont want a car this clor, it doesnt feel good, and I was in tears.I love my new CRV and I would recomment John Lu at Auto Nation to anyone who is considering a Honda. It has been 5 months since I bought my CRV and I have wanted to write this review so I finally am. Thank you John!!!

Mr Scott provide such personalized professional customer service. I look forward to having my vehicle service there next time I have service done. A lot of communication and he remembered my name when picking up. Talk about good personalized service. Thank you and keep up the great work.

Brought in my Honda for a warranty repair. Michael took care of the service and he was great with explaining what will be done and how long it will be. He provided update when my car was ready to be picked up.

I had such a welcoming experience at automation. I made an appointment at 7:30 AM and was greeted by Dao as soon as I pulled up. He was very friendly and talked through all the service items that would be done. While my car was in the shop, I got a call from Dao advising me what the mechanic had found and other concerns they wanted to address. They wanted my permission before continuing. Pick up was a breeze and I am so glad I was able to get an appointment here. Will definitely return.

I researched many places around my area. I ended up with Aminullah Shokoor at AutoNation Honda Fremont. He was friendly and sweet. First, he gave me a test drive and color option for my car. Second, he explained the price well and offered me a reasonable price. I am happy with my choice and definitely come back in someday.

My check Engine light came on while driving to my grandma’s 96 birthday. I was 600 miles from where I live in Southern California. I was so grateful to have Ross be the one to help us that day. I had my two little girls and my mother with me and we were all feeling a bit anxious and worried. Ross listened attentively and immediately got us a rental car so we could get back on the road to attend my grandma’s birthday. He even personally cleaned out the rental car. He called me daily with updates on my car and had it already for me to go when we came back through town. He even washed my car and put on new windshield wiper. Thank you Ross for going far above and beyond your job and for just being a kind human who cared.

Im so happy I got to work with Don Tolentino to purchase my new 2020 Honda Fit EX-L! Due to COVID, I reached out to several local dealerships for the most competitive OTD price and not only did Auto Nation Honda Fremont have the best inventory but they also had the best prices.Don was very responsive and clear. He did not try to pull any tricks! The OTD price he offered via email was what I got when I showed up. He was respectful and a great host. When I told him I was paying in cash neither he nor anyone else tried to push financing on me.Thank you Auto Nation! So happy with my new car!!

I couldn’t give less than a star otherwise I would have given zero for the customer service. Called finance department about the letter I received from Honda Financial(the letter was about refund possibility being car paid off before the mature date). I called Honda Fremont and the man told me I need to be there physically to check eligibility. So I went there, and stayed 45 minutes(not a single person came and asked us about the purpose of visit). I lost my patience and asked if there is anybody who can help me. I was directed to one of the associate( I am guessing he is from finance). That dude was the rudest person I have ever meet in customer service. It’s a joke such person are allowed to work in customer service(who have zero patience).

Went in for a routine maintenance. Andy made me feel very welcome, made sure everything I needed was taken care of and got me on my way in time for work! Would go again

5 star treatment from Ross Matsui who exceeded my expectation. He gave me back my car earlier than promised time with a complimentary car wash.It was appreciated and I really have a positive service experienced.I enjoy speaking with him, what a cool knowledgeable guy. I will be back because he truly earned my bussiness. Good stuff Ross 👏👍

Unfortunately, this one was not a happy experience for me. After waited for more than 3 hrs( longer than any times my car got service in the same dealer before), I got my car,, however, after I drove 4-5 miles, the tire pressure low light pop-up, as I was not too far, I drove back to the dealer immediately, a couple minutes later, I was told the car was ok. So I went to Costco nearby, after shopping there, I went on freeway, after 5-6 miles, the tire pressure low light pop-up again.... I was exhausted, drove back again, then I was told the car would be drove to the service area for a check.. (what about the last time when I brought the car back there?), Several minutes later, I got the car and said that the service guy did a reset of the system.... Well, ..anyway, it is good to learn that my car is good, and it is good since then( the tire pressure low light not pop-up), but this kind of thing should not have happened to me. I hope this thing will never happen to others again.

Ace and the entire Honda Fremont team did a fantastic job helping me find the perfect new accord hybrid. They were extremely professional, patient, and attentive. This is my second new car purchased at Fremont Honda and I will only come back here when I want a new car because of the phenomenal customer service.

The Service Advisor Dan Nguen is the best in my opinion. He is so professional.he explained everything to me and took good care of my Honda. I hope next time my car needs Service, please hook me up with him again.

I made an appointment so I would not have to wait long. Did not make any difference. My appointment was for 10:00 am and I didnt leave until 12:30 pm. I was the last one in the waiting room after everyone else got helped. It was for a simple maintenance minder. Oil change and rotate tires. So much for making an appointment.