Im very pleased with the purchase of my 2003 jeep liberty good vehicle at fair price
Would not buy vehicleD from them most vehicles have issues and problems says they will fix do not fix only repair them for short term so they re break down very bad quality of vehicles. And also will cheat you on the price not fair value vehicles.
Their customer service leaves much to be desired. I needed service right away and totally understand that they could not provide it because they were busy. But they at least need to thank somebody for seeking their services. They just sat there, waiting for me to leave, which created an uncomfortable situation for me, as a customer who does not know them personally.Advise: Next time thank the customer for stopping by and provide some alternatives.Muchas gracias, pero no vuelvo más.
The owner was super friendly and helped me tons. Im so grateful for them in helping me with finding my dream car. The staff are super friendly and theyre willing to jump in and help you out with all your needs. I will definitely be recommending them to all my friends and family. Dont go anywhere else. All my future business will be with these guys for sure!
I take my vehicles here all the time. They have great mechanics and will treat you right. Fair prices. Honest.
When looking for a used car for a relative we wanted to make sure she was not taken advantage of.We went to Knowlton Motors and Jim was very nice and helpful. There were a few minor items we requested they check out prior to our purchase. They had taken care of them by noon the next day.When he told her the trade-in value of her car she had a huge smile and said “Sold!” They offer fair prices for buying and trading in your car.Rod was very helpful when doing the paperwork. It was so convenient to be able to have all of the necessary steps taken care of at their location.Super quick, friendly service!
They were amazing. Jim is great and understanding. He was able to find me a vehicle that works best for me and my budget. If I have any questions he knew them. Will definitely be working with him for now on when Im ready for my next vehicle.
I love these guys. The owners and staff treat you like family. Never had an issue. Very reliable and no matter what they’ve always worked with me. This is my second car with them and I’ll continue to give them all my business
Very friendly courteous helpful staff almost enjoyed paying for a vehicle LOL would definitely go back
We have had nothing but a good experience with Knowlton Motors! Friendly and knowledgeable staff! They work well with you to make sure you drive off with no worries! Glad we chose Knowlton Motors! Love my Monte Carlo!
Not the ordinary car lot or what youd find in car salesman. Honest makes sure you get what is suited for your needs! Friendly service that treats you like family! Check it out its worth the trip!
Very good company to work with. They always work with you on payments whether it’s repairs or car payments. And they also helped me get into a car fast without breaking my bank. Would recommend to many other people
Great and friendly service. Anything I didnt understand was explained thoroughly and politely. Fast service. All around great company.
I purchased a vehicle from Knowltons and got a great deal. All of the workers were extremely helpful and immediately addressed any issues or concerns that Ive had. Financing was smooth with no hassles. I will definitely continue doing business here.
All of the employees are very helpful. Knowlton motors always goes more than the extra mile to make sure I was always satisfied. Great people! Great vehicles!
They have friendly staff. I bought my dream car from them and they have been very helpful with their financing options. I would recommend them to anyone that is looking to buy a car. It is the best and most honest place in Freeport
I am not a current customer of Knowlton motors, nor am I family or friends. My review is given with complete honesty as all my reviews are. Four years ago I came to Freeport without a pot to piss in. Divorce and a disability left me in a bad place. The Knowlton brothers took a chance with me and financed a wonderful vehicle. They are honest and genuine guys with a business to run. The bad mouth reviews here are by those people who choose not to take responsibility and need to blame others for their mistakes. This was a stepping stone for me as it should be for most.
Rod is the man.. I can say from being a new customer that they really go out of their way to help the customers pick and maintain there purchase. Ive been to other lots for buy here pay here. And they made sure everything is working properly before delivery Ive yet to find another dealer in the area that matches there service and care for the customer. rod you have a customer for life... I highly recommend them... A+ all around experience!!
I just went in and the gentleman was very rude to me. Ive never been treated so poorly by a dealership as far as attitude went and they sell low quality cars for a high price. Do not recommend.
They did a great job fixing my car. Friendly and knowledgeable staff. I would recommend for you car care needs!
One of the best experiences Ive had purchasing a used vehicle. Highly recommend!
Overpriced vehicles with too many miles and offer way too little on trade ins.
Im am now about to get my second car from them.... I will never trust anyone but Knowltons.... They are a very different type of business for sure.... They do business like no other .... They never are out to get your money and never what the other people that were speaking bad about them.... They mustve not done something right whether it was non payment or no insurance... Knowlton is always there to help work something out.... Im really convinced there is nothing they cant do for you.... Everyone that Ive dealt with there are nothing short of amazing....They are the type of people youd want to have a bbq with... Real down to earth people... I cant wait to get my enclave!!! You guys are awesome!!!! I will never go anywhere else!!!
Have bought a lot of good used cars and will continue to do so
I have honestly never felt so discriminated against in my life. Has anyone ever heard of a test ride? You know, where a salesman from the lot drives you around so you can get the feel of the car from the passenger side? Yeah, me either until today at knowlton. This came right after he informed me they dont finance to Rockford residents. He claimed it was do to 45 mile distance and no tow trucks. I guess that means they have enough issues with their vehicles that they need to be close. By the way, my home is 25 miles away. Not to mentiim I wandered both lots for over 30 minutes and not one of the sales reps asked if I needed help. I probably should have known at that point but anyway. Not sure what it was but they were from the moment I got to the lot not wanting my business. Sad thing is, I was referred by one of their employees, smh. If I could give 0 stars I would. With all the good reviews and the reference I was excited and just knew Id be driving away in a car today. Nope, never even got to test drive, SMH. Horrible experience!!!!
Amazing people. They are great to work with and make sure youre taken care of and happy.
Everyone was super nice and very helpful.
Never had any issues with these guys and gals very understandable team and will work with you in various situations highly reccomend them! CHECK THEM OUT NOW!!
Great people. Always very helpful
If I could give you a higher star rating I would! They are the definition of great customer service and treat you like family. Always comes through, works with you, and keeps you on the road. So thankful I pick the right place to get a car from.
The guys at Knowlton have always been terrific to me. I have purchased two different vehicles from them over the years and I am always quite satisfied.
I bought an impala for the sale price. I have paid way more than that. Typical used car salesmen. Your best friend until you sign the contract. I suggest you use extreme caution with the paper work. Extremely disappointing.
Great car buying experience. Highly recommend for anyone looking for a used car.
Good customer service. Always worked with us on payments and any repairs. Would recommend this company to anyone.
Good people I would recommend them to someone looking for a car. Very helpful & caring!
Ive been dealing with Knowlton Motors as a client since 2010, around the time the brothers first open shop. Ive purchased two cars and a truck since our first meeting. Ive always been very happy with my vehicle, theyre friendly staff and repair crew and they worked things out for me when I was late on payments or needed repairs... In 2013 i moved 30 miles away from Freeport but Ill have repairs and adjustments at the Knowlton Motors shop before I even thinl about going anywhere else... because theyret business has always friendly and fair. RealTalk!👍🏾
Took my truck in last monday and the trans had no 3 gear so when i took it in i wanted that fixs a oil change a the engine scrvice light on i told rod do me a favor and do a oil change and fix what was for mpg on the light but when i went to pick it up i had none of the ligth fix but they did the the trans and the oil change they said i was to behind to put any more money into it then after i left the ing switch went out and they fix it but not every thing i want twice they did this.
Poor coustermer service. And they do not sell vehicles that will run a long period of time.
They are the best in town! They make you feel part of the family
I’ve never had any issues with service! Very easy to work with and they help you find what you want if they don’t have it on the lot!
All the guys are really nice,have had some trouble and everytime,Rod & Jim went above and beyond to make sure I had a good car, until they fixed my car. Would get another car from them.
I love them they work with you and I love my jeep recommend theses guys 💞💞
This is a pay here but here business. They sell junk cars for a high price with high interest. High dont recommend to anyone. Tried getting a car here and they wouldnt even let me take it. Then when I told them I was going elsewhere they stole my deposit on the car. $300+ went in the owners pocket and he denies all of it when hes the only guy I talked to there.
These people bend over backwards to help. Moved my business to them
I bought my first car from knowltons and i love my impala! They work with the best they can and are hardworkers!
Thank you rob and jim we love our buick and everything was easy to do and your service to get in the buick was fantastic no hassle no pressure great place to buy a vehicle
In my opinion best place in town to buy a car. or get a car or can rental.
Yes helpful friendly I will show here again
Awesome people to work with. Very frpiendly and. They above and beyond to help you.
Staff is very helpful and friendly
Bought my truck and my van with them have had great luck!!!!
Very good people, easy to work with and they make the car buying experience less stressful. -Destiny
My uncles work there and they always help people when they would like to find a car with limited money. Love you uncle Rodney at gym
I like the staff and I would recommend them to anybody because as long as you work with them they will work with you
Ice cold a/c in my vw :) Fast and fair - TNX!
Great people. All the time.
Awesome experience good service
Great accommodations, superb service.
Reliable cars :-)
Awesome staff.
Great experience, great people,
They sucks
I wouldnt buy a car there!!!