David is an professional and knowledgeable salesman. He showed us several models that were within the range we were looking for. The staff is also very helpful. Katie made all of our appointments which helped with my very busy schedule. Great selection of vehicles in stock, too!

I had been shopping for a new vehicle right after the epidemic started to allow customers back out into the world. It has been an interesting experience. The vehicle shortage and delivery logistics has been a nightmare for someone like myself who had a preference. I researched and shopped around in all the boroughs as well as out of state for a few particular makes and models. Giannis of BMW of Freeport was by far the most professional and straight forward salesperson I had the pleasure coking across. We had an understanding and he listened to my expectations. He worked with me to find exactly what I wanted and not what the dealership wanted to unload. It was very much appreciated. He was not pushy and listened to what I was looking for. I found the vehicle I was looking for ( (BMW X6 M sport) and after a little patience like anything else in my life it worked out extremely well.

Service Coordinator, Steve, was very pleasant & easy to deal with.Would’ve given 5 stars however was told when appointment was made it would be 2 hrs. It was over 3 hours and when I was told car was ready had to wait another 20 minutes to get it as they hadn’t completed the wash. Also car wash was really poorly done. Car was wet, interior wasn’t vacuumed, etc. Would expect more from a luxury auto dealer.

Peter was amazing. He Helped me out in my second preowned car from him. The car was beautiful and beyond my expectations. It was everything he stated.I highly recommend dealing with him. The management team was amazing. The whole process was seamless. What a great dealership.

Just bought a fantastic 330i from Ivan. Highly recommend this place and Ivan. Great deal and smooth process! This sale agent went above and beyond with my deal. He found the exact car I wanted and exceeded my expectation. He didnt waste on sales strategies with clients as he was straight forward and gave us his best price on the car that we were interested in. I drove 2 hours to this dealership, and it is extremely worth it!

Michael in service was very on point. He was clear and knew his stuff. A bit quick (we are a bit slower paced ) but wasPatient. We willCome back to inquire if we have other questions that he encouraged us to. Fortunate to have such a knowledgeable service adviser. Took care of business.

Nectarios is an excellent sales person. Helped me get into a BMW X3 and made the process smooth. The entire dealership is very welcoming. I highly recommend this place.

Ivan Jiang was the best part of my experience in leasing a new BMW with BMW of Freeport. He is truly an exceptionally competent sales professional - very informative, time efficient, super responsive and very fair. He explains everything in detail so that I was properly apprised of status of my car. Most importantly, he earns your trust by being trustworthy. I used to be highly skeptical of auto dealerships, but Ivan won my business and as a result, I will recommend him to everyone I know who’s in the market for a BMW and will certainly be back for future car lease or purchase of another BMW. Great job!

I had a wonderful experience at BMW of Freeport. Marleny was excellent. She helped me get into the car I wanted the same day I got there. This was the best experience I’ve ever had at a car dealership. Thanks again Marleny. You found a customer for life.

We had a great experience at BMW of Freeport. The staff was very understanding of our time and they were able to make our experience as quick as possible. We gotten a few cars from there and we’ve had a great experience each time. Our sales person Kristin Shelala did not rush us, and she was very knowledgeable. We will definitely come back again!!

My name is Stacy and own a BMW. My most recent visit to the service dept. was very greatly improved from previous times that I brought my car in for service. Firstly, the service representative Oscar Reyes was excellent. He was very helpful, and notified me promptly when my car was ready. He also brought my car to the entrance when I was ready to leave. Last time when I was told the car was ready I went outside and it was no where to be found. After about 15 minutes I had to go back insideand no one was there to assist me. Finally, after I found one of the mechanics who found it and brought it to the front of the building leaving it with the emergency light on . Also, previous times when my car was brought in for an oil change it took between 1 1/2 hours to 2 hours for it to be completed with no one giving me an update of the status. This time Oscar told be there was a new quickly out oil change program and indeed I was finished in half hour. 5 stars for Oscar.

The online booking process was easy. You schedule an appointment online, add the services you want, and its scheduled. On the date of the appointment, I came and dropped off the car and they told me when it was ready. They even told me I didnt need some of the services I requested since it wasnt necessary. Overall it was a very good experience.

Definitely the best experience buying a vehicle!Nectarios Aristidou was amazing to deal with! Buy with confidence from this dealership. 5 stars!

My BMW account rep is a gentleman by the name of Steve Atkin. Hes fantastic, its always been a pleasure working with him. As long as I have been bringing my car to this dealership Steve has always offered me the best advice & guidance on what is needed for my car. If your ever at this dealership ask for Steve.

On Saturday (08/07/2021) we went to see the car and BMW of Freeport received very well. Friendly and professional. We took the test drive and liked car and with the help from everyone we closed the deal on Sunday and brought the car home.No pressure at all.We like the way whole transaction went we recommended to few of our friends.

I took my X4 M for regular service and to replace a tire because of a nail. My service advisor Joseph Pagan took me in right away and told me that he would take care of everything that day, so I wouldn’t be without a car. He updated me along the way letting me know what time my car would be available. With the roads the way they are in New York the alignment was off, BMW of Freeport let me know this and took care of it. Always appreciate the great service received from Joseph Pagan and the service team. Thanks again for everything.

Fast, reliable service (shuttle, coffee, lounge, etc.) and Mike K. is who you should ask for!

My sales rep, John C. was the best! He was very attentive and very knowledgeable about his cars. He made sure that I received the best deal. I leased a 2021 BMW x2 at a very good price. I love my ride! I went to many other places including Mercedes of Rockville Centre and did not receive the same service as I did at Freeport. I’m very pleased and recommend this dealership!

BMW Freeport Dealership and Service department bring the luxury to ownership of the vehicle. Mike Krulewich BMW of Freeport and my vehicle technician Jonathan were OUTSTANDING! I recommend BMW FREEPORT to my close friends who also receive amazing service with all of the associates but Mike is honest, professional, kind and also presents a special touch that extends beyond the expected making him in a league of his own…Thank you Mike see you in the future (for upkeep)!

We’ve had a quite pleasant experience at this dealership. Our problem wasn’t solved but everyone was helpful and updating us on a status of what’s going on. Phone calls return in a timely manner.I would recommend coming here ! Reasonably priced too

Oscar was great! Made the whole experience easy and seamless. I would suggest improving on the car wash. Although it’s complimentary, I expected better service from BMW. I would have been happy to pay the difference in order to get better results.

I bought my BMW X3 from Joanna and had the most pleasant experience ever! My car is amazing and it’s everything she said it would be. I partially made this deal over the phone after seeing it online and traveled two hours to the exact same thing we discussed, no surprises! I am in love with my car and I love Joanna! 10/10 would buy from her again, any day!!!!

As always top notch service from BMW of Freeport. Mike Krulewich made sure my experience was flawless and handled the service to my X4M perfectly. I truly thank him for always taking care of any issues I may have. He is a true professional and the reason I give BMW of Freeport 5 stars. Thanks Mike!

Best dealership to deal with. Very welcoming and inviting. Always an easy simple visit. My advisor Michael krulewich is super professional and extremely helpful in getting my car needs fulfilled.

Very busy dealership especially The service Department but worth the wait I recently serviced my vehicle with Fazika and the experience was nothing short of exceptional, I was kept informed about my vehicles needs before and during the process. Service with a smile. Thank you BMW of Freeport for providing such a consistent great service Knowledgeable and friendly staff.

The service department/ and service advisor was very accommodating. Follow up was excellent. Service advisor kept me informed throughout the service process.

I bought my brand new 2021 BMW 430I convertible. 3 months later the drive train failed. Service does not know what is exactly wrong with the car. I dropped it off on August 19th and still have not gotten a loaner car. I will never purchase another BMW or use your dealership. almost 15 days without a car. So sad.September 1st. just picked up a loaner car last night. Still waiting to see the outcome of my brand new broken car.Update: I picked up my car yesterday. I was upset when all this happened, but I have to say BMW did the right thing and took great care of me. I updated my experience to reflect my treatment.

I got my car serviced for the first time at Freeport location 8/26 and they did a great job! Minus the fact that the tech forgot to reset my trip cp. (I live in queens btw) Staff are nice and welcoming. A big plus to the shuttle they offer they plus the driver was Awesome ! Limited miles of course. Service was fast as well, unlike other shops they will have your car all day! I’d def recommend and I will def go back.

Amazing facility. Zain was perfectly attentive and very professional. Insured my parts where available in a timely fashion. And kept me updated through out the process. My vehicle was washed upon pick up. I recommend this facility to anyone with a BMW or Mini.

BMW of Freeport Service Center is one of the best centers in NYC. Professional, patient, understanding and kind. Matt V is my advisor there and I’ve had nothing but great interactions. He’s a honest, thorough and an empathetic person in world of opposites. Customer service level on 10. Everyone I’ve encouraged at BMW Freeport Service Center has been helpful and kind. They have the recipe for retaining clients.

Lucia was excellent to work with. She looked out for me and my best interest. Both Lucia & Carlo were trustworthy and an absolute pleasure to do business with. So very happy with my purchase!

My service advisor Joseph Pagan was such a great help. I couldn’t ask for a more knowledgeable advisor. He took care of my repairs and had my car ready that same day. If I have any more issues with my car I’ll be sure to see him from now on. Don’t hesitate to bring your BMW to the Freeport location for your services and repairs.

I was able to schedule a service appointment the same week and waited for the vehicle. The car feels brain again.Service Adviser Robert Pappagallo was very helpful and always kind, even when he is very busy. Thanks

Well, what can I say? My tire needed to be replaced. It was after 4pm on a Tuesday, and I didnt have an appointment. Actually, I had an appointment scheduled for the next day.But guess what? I pleaded my case, and all went well. Not only did I get my tired replaced but also changed my brake fluid, since it was due in the near future. How great was that!

I love Freeport off BMW staff! They are polite, professional, friendly and dedicated to satisfying the needs of the customer. My service provider Matt responded to me quickly. He also made sure I didn’t spend my entire day at the dealership. I highly recommend Freeport BMW. So far they haven’t disappointed me.

Came in for factory recall and the service was completed in a timely manner as expected

Just purchased my BMW X5 about five months ago, with the help of Ivan Jiang, he was very courteous and knowledgeable. He has answered all my concerns regarding the features of the car. Ivan took the time to explain everything about the vehicle and ensured I walk out with the best deal. Ivan was extremely helpful, and was a pleasure working with him. I would not hesitate to recommend Ivan and this dealership to friends and family.

I went to the dealer but was not set on buying a car. I had been conducting Internet research and had a general idea of what I wanted. I met with Lucy S who was excellent to deal with. She listened to what I had to say and never pushed me for anything. I got a fair price (based on my research) and a good financing rate. I left owning a great looking 2018 530 without any car buying aggravation.

Check in and service reps are excellent! I waited in waiting area for my oil change and certain checks that were needed. My bmw was ready but this is the second time the process of checking out takes too long. They have 8 or so people checking you in but that person is the only person to check you out? My car was available for 20 minutes but my service representative had three more to check out ahead of me. All he did was printed my order for signature.Recommend a roving person who can check you out immediately when car is ready!

Frank was very patient and helpful. Excellent service. I would recommend him to anyone who is looking to buy a car. One of the best sales person I have ever met.

I was a very unsatisfied customer from another dealership. I had to get my brakes repaired and my warranty ran out on my lease. Robert Pappagallo was BEYOND amazing. He was able to assist me in getting my brakes fixed meanwhile explaining to me the errors the other dealership made in my lease agreement. He was able to reduce the cost of my service and he went above and beyond to ensure my car is covered for the remainder of the lease period. Robert is the man!!!!!!!!

Superb customer service! Our family has bought multiple vehicles from them. Gregg, Xeno, Chris, John and Sophia always treat us great and make things so easy . I shopped for prices and compared what they had to others around. So when I compared model, year and mileage they were either best price or even. But the customer service by far surpassed all else and that means tons in this day and age.

Fabulous dealership!! Love the staff!! Highly recommended!! No doubt in anything with purchasing a new vehicle here for my mom. She was completely and totally satisfied as was I. They are so very knowledgeable! Very Happy!! Thanks All!!

I’m glad I came across this dealership! This is where my dream came true of my first bmw! Thanks to Giannis Metekidis I was able to get my brand new 330i xdrive. Giannis made this process really easy and I had nothing to worry about. I definitely recommend this dealership and definitely recommend that you ask for Giannis!

Very nice service staff. I’m treated with respect. It’s nice and clean.

I had a wonderful honest experience with out pressure I was only going to get an oil change but I ended up getting a brake flush. As well.I felt like a valued customer

Ivan good salesperson, because I am buying a car for the first time and I have many questions I want to ask. Ivan is very patient and will listen to my needs carefully and help me solve them. The process is smooth and the price is reasonable.

This was my first visit to BMW of Freeport was a pleasant one. Robert was very friendly and treated me and my mom with a warm welcome. The lounge was very clean and relaxing. The wait was longer than expected, but maybe because it was busy day.. I was happy with the service and the fact that they even cleaned my car. I will highly recommend. I live in Brooklyn but I will drive that far again for quality service!

Nick is beyond understanding and was patient with me throughout this whole process. He’s always taken care of me which is why I don’t go anywhere else but to this dealership. I recommend this dealership but without Nick, his honesty and caring nature, I would probably not come here! He makes the whole process comfortable!So look for Nick when you visit this dealership! He will take care of you!

*shouting from the rooftop* Curtis Parke is the best car salesman Ive ever dealt with!! Its true. My experience of purchasing a BMW for the first time was actually pleasurable! Have you ever heard someone say that before? Honestly, walking into BMW of Freeport, being a woman and without supreme knowledge of the brand, I expected to have a subpar experience. I am delighted to say it was quite the opposite. I went from browsing and information gathering to feeling so excited to make a purchase all within a few short hours. Curtis Parke gently answered my numerous questions, offered suggestions and ultimately ensured I was comfortable and overjoyed with my new vehicle. I was immediately drawn into his friendly and humorous demeanor; never once did I feel he was being condescending (as most car salesmen are!). Taking my time to write this review is something Ive never done before, but Curtis Parke is well worth it! Ill be bringing all of my friends and family here for their next luxury vehicle purchase! Special shout out to Stephen Mensa, Sales Manager - another awesome member of that team that went above and beyond to make me a happy customer!

Brought in my 330i for routine maintenance. Decided to wait rather than taking loaner car. Kevin Cunningham was my service representative. Got me in/out within two hours. Overall a painless process. While I have regular maintenance service with my lease, Kevin recommended an alignment which I chose to do. Mentioned $50 discount code which I used. Car nicely washed after service!

Staff was very courteous, and friendly. Thought I was gonna be there all day because it was very busy but it was pretty quick and got a courtesy vacuum in the interior……..I will def be back.

My visit to BMW OF Freeport was awesome as always.I want to say special thanks to Bryan Mejia for his excellent service making sure everything was done in a timely manner...Thanks so much 🙏Bryan Mejia

I had a very good experience buying a car. I called in, saw the car via facetime, discussed pricing, went in the next day, test drove it and bought the car. it was so seamless and Nike was excellent at coordinating and communicating on a timely manner. highly recommends their services again.

I appreciated that they transported me to a location where I needed to take care of another matter while my car was being serviced . However, my car was not washed well, and my tire pressure indicator came on shortly after I left.

Thank you David Akarelyan for your help During the purchase process. I really like my BMW and I give you a five stars for your professionalism as well.

I am very happy with the service I received at BMW of Freeport. Nick is an amazing salesman, he negotiated a really attractive deal making it very hard to walk away. With Nick there was no fluff just a great salesman looking to provide a great deal. If you are interested in a BMW see Nick at BMW of Freeport, he IS THE MAN!

Could not be happier with our purchase of a BMW X7. The service provided at BMW of Freeport was exceptional. David Arakelyan was the best car salesman, I have ever interacted with. I never felt pressured on any of my car making decisions, while interacting with him. And he was very helpful in guiding us through the process. He was also very helpful during the delivery process always a call away answering any questions and concerns we had. David and BMW of Freeport also offered us the lowest price of any other BMW dealership in the New York Metro area. If youre considering a BMW this is the place to go and David is the man to see.

Excellent service everytime I bring my car in. Kevin Cunningham is an amazing agent he was able to get my car in and fixed right before the mechanics left which I appreciated.

I want to say a big thank you to Marleny! She is a great sales woman! We were recommended to her by a friend and she was beyond understanding with me and worked with us. She is very thorough, listened to us, and helped us get the best pricing! I highly recommend her.

Let me start off by saying Ivan was so helpful and knowledgeable when my boyfriend and I were in the market for leasing a new vehicle. It was absolutely by far the best and fastest lease transaction. Highly recommend him, Five star performance for BMW of Freeport!

It helps that I knew exactly what I wanted. Well I didn’t feel pressured in anything extra or additional. Was able to leave with the car price advertised, taxes and registration. I was NOT able to bargain with price.

Nick was super amazing, very informative and accommodating. His customer service skills are top notch and gives each customer a personalized experience! Def recommend anyone looking for an informed patient and kind sales person, he’s your guy!!!

BMW service center is always #1 in my book. My service adviser Mike Krulewich is awesome and always a pleasure to work with.

BMW of Freeport was a great place to purchase my bmw 430i convertible. Nikeisha was great knowing all about the car and pricing as well as making it a fun experience. This is my first BMW I love the car and you can’t beat the Freeport experience. One more thing the young man who delivered the car explains everything and is very patient and loves what he does very important he made a great experience perfect.

Best BMW dealership around, be sure to ask for Alex B., He is kind, helpful, and a no pressure kind of guy. Wonderful experience for sure

The guy that works there Zain is the best, very knowledgeable and very eager to help me get any and all my issues solved. They need more guys there like him.

Working with Steve was awesome. everything was easy and he was very helpful.

Couldn’t be happier with my purchase on my m340 with Nick Aristidou, he was very patient, kept in great touch with me throughout the whole process. He answered all my questions on behalf of the car. Would 10/10 recommend coming here, he gave me many choices in the category I was looking for in a car, and helped me pick the best choice! Definitely ask for nick if you ever stop by!

Just picked up a new BMW today . I must say that our salesperson Joanna made the entire experience extremely enjoyable ! Her attitude and personality make her a great salesperson . Her product knowledge and ability to explain the different aspects of each vehicle were absolutely top shelf . I never thought I’d buy a car on one visit, but Joanna was so pleasant to work with, so knowledgeable and so good at matching our needs to a new car that I committed to the deal on the spot . First time I can say I had not one bad moment while purchasing a car . Definitely go to Freeport BMW AND DEFINITELY ASK FOR JOANNA. She’ll make your buying experience one for the books! Bob Ungar

I brought my wife’s car in for service which promised to be a very straightforward transaction. It was all of that and then some. My assigned Service Advisor, Michael Krulewich, was outstanding. He was polite, attentive and provided solid information. As the car is nearing the end of its lease, he reminded me of a number of things we needed to consider as we plan and prepare for what’s to occur in connection with the return. Needless to say, I expect to look for Mike in the future - as you should.

Highly recommend BMW of Freeport. First class service! Nectarios was the best! Super patient, listens to his clients needs and did everything he could to get me the exact car wanted. Thank you for an amazing experience!

As expected top notch service...my service provider Robert Pappagallo caters to my every needs every time.

I walked in looking to see what was available since I was sort of in a tight timeframe towards the end of my lease. I test drove two cars and worked with Joanna right after to look at some numbers. She gave me the breakdown and located the exact car that I had in mind and returned with even a better deal.I never thought I would ever sign something on the spot but her professionalism and extraordinary customer service made me feel happy and comfortable to commit to a deal within the first visit. She remained very helpful and great communication throughout the week as we went through the approval process as well as assisted me with switching my insurance over.After less than a week, I went in to pick up my car and left with nothing but happiness and a positive experience with Joanna. She was an absolute pleasure to work with. Theres nothing better when it comes to shopping than great customer service and a seamless transaction. Thank you very much for making this such an easy and smooth transaction.

It’s always a pleasure to have my truck serviced by the BMW Service Dept. The service advisors’ are all so friendly and polite. I have the most amazing service advisor, Kevin. He is very thoughtful, patient and so professional. His customer service skills is top notch. It’s so obvious that the BMW brand take their business very seriously because they have an excellent support team in customer service and in their choice of mechanics. My visits to Freeport BMW Service Dept is always such an amazing and refreshing experience.

I had made an appointment for 8:40AM and was taken in right away. I came for an oil change, but in the back of my head I also knew that with inspections and diagnostics being done on my car, there would probably be more things to be made done to my car. Joseph Pagan was my service representative that had helped me out through the way and he was as nice and knowledgeable as can be. Although I had to wait 2 hours, I’d rather wait and have them work on my car carefully because a car is an investment in itself.

I just wanted to take a few moments and let you know what a true pleasure it was to deal with Joanna. She made this process as simple and stress free as I could have hoped for. I highly recommend using Joanna if you are in the market for a new BMW

I’m on the market to lease a new car and I’m really interested for the 2021 BMW x7. Nick Aristidou was super friendly and knowledgeable about the car I was looking for. Nick went above and beyond to help me understand about all the features this car has to offer me. I definitely will be back to finish the my business with Nick.

Andrew was very professional to deal with In handling my new lease. The financial guy, Alex, was very efficient so that the paperwork process went smoothly. I’m happy that I came to this dealership.

The service department at BMW Freeport is amazing. Staff is friendly and always ready to help. The service area and waiting area are always clean.

Reception so Nice and Beautiful.Very Good People.

We recently leased my car with the help of Nikeisha Yee.She was beyond attentive and proactive. She listened and continuously tried to outdo herself to help us get this done.I would certainly return my business and recommend.Thanks for the most pleasant, confident and painless leasing experience I ever had.

My service advisor Kevin was great and thorough with all the details I needed to know for my 5 series. The shuttle drivers were awesome and professional

They ruined my taillight somehow when they were fixing a recall on my my M6. I made them replace an AC motor and an 02 sensor which I thought was the reason for my check engine. The light came back on a few days after. I bought it back and they couldn’t figure out why the check engine light was there. After leaving it there for 5 days they still couldn’t figure out how to fix the taillight that they had messed up or the check engine light. Only thing they did was check the cats and told me that wasn’t the issue. I will only bring my car to BMW of Manhattan or a private BMW shop.The only thing good about experience was the service advisor but their service departmentMechanics or techs are horrible trouble shooters and can’t solve common issues. Rear taillight malfunction and check engine can’t believe that baffled them. They owe a fixed rear taillight.

I would highly recommend BMW of Freeport and especially Nick Aristidou for all of his help and knowledge through my whole car buying experience. This is my second purchase with Nick and his patience and understanding made the whole process seamless. I am extremely happy and satisfied with his professionalism and hard work which made my car buying experience very enjoyable.

Nothing but stress from the moment our financing contract was passed to Chester Malloy. Kristen was lovely to work with at first and we were excited to continue with the purchase of a new BMW. Once we were in the what felt like 100-degree financing office, Chester flew by numbers, quickly whipping out his calculator and talking over my explanation of how I was understanding the contract to be read. After deciding we wanted the basic maintenance plan and nothing more, we were met with silence and a cold demeanor. We finished signing the rest of what needed to be signed and didnt even receive our packet of signed forms and contracts, which I ended up needing to pick up the following day. I later found out that Chester had not even given me the copy of the contract in the packet in the first place. Much of this was blamed on us for forgetting it in the office, which is very difficult when you arent given the folder in the first place. We were hoping it would all be over at this point, but of course not. When we got our first bill for payment, the pay-off balance for the car was much higher than it was calculated to be. I spent too long on the phone with Jon Belez trying to understand why this was the case. It was then that Chester or Mr. Green e-mailed the missing financial contract from Chesters e-mail account that I was able to see how much we were not told about. This was blamed on the fact that this is a new deal they are selling, and I wonder to myself how much clearer I could have been in the room when I used the words we do not want anything extra. Disappointed is truly an understatement.Edit: Refund was processed and settled.

I needed an oil change ASAP! Not only was i able to get an appointment very quickly but I also lucked out and was assigned to Oscar Reyes! He was nice, answered my questions and had me out of there in no time!

Fazika at BMW of Freeport Service Department was amazing. She kept me updated throughout my service and responded quickly to my questions. Excellent Service!

My sales person was Nik. He couldn’t have been more patient with me throughout the process. He was always available and answered any and all questions I had even after leaving the dealership. He made sure to spend quality time with to me to make sure I got the car that perfectly suited my needs and budget.

The service I received during my last visit was excellent. My service advisor, Steve was extremely professional, competent and was a pleasure to deal with. It’s experiences like this that keep me coming back to BMW of Freeport.

Service was excellent!! Thank you Michael Krulewich for your professionalism and taking outstanding care of my BMW as always!

May I start by saying OUTSTANDING SERVICE. I worked with Nike and John and they both were professional and worked in a way that made me feel comfortable and certain that I was in good hands.Nike met me at the door and saw me through each step of the process with ease and in a very professional but still friendly manner. She kept me in the loop when there was wait time as to what was going on, and I appreciated that as sometimes you are just waiting unaware.She was well versed in the BMW brand and the inventory; worked within my budget; and at no time did I feel pressured or rushed to make a decision.I was very impressed with their service especially and would highly recommend BMW of Freeport. I’ll be back for sure.Thank you

Just got my M340i courtesy of Lucia! By far the best experience I’ve had buying car, your next car should be a BMW and the person to see is Lucia. I promise she will make sure your driving outta there smiling.

If youre in the market for a new BMW, I highly recommend going to see Joanna Lambert @ Freeport BMW. Joanna is one of the most knowledgeable sales people Ive ever met in the industry hands down. Shes honest, trustworthy, responsive and an all around pleasure to work with. She smoothly guided me through my lease end and renewal process answering all of my questions thoroughly. She worked diligently to help me find the car I wanted as quickly as possible, ultimately she built and ordered the vehicle to my exact specs. Best of all, she helped me get it for a better price than I was paying. The schedule pick-up of the new car was just as flawless. Everything was ready and prepped allowing me to be in and out quickly. She made it so that even sitting with the finance manager was efficient and painless. Of course the car was perfect just as I expected and she promised it would be. Buying or leasing a new vehicle can be stressful, but it doesnt have to be if youre lucky enough to work with Joanna Lambert! Youll be in good hands I promise!!

The sales people were were extremely helpful and so nice. We were given a though run through of the car. Everyone was so nice and helpful. The only thing that could have made this better would have been a cup of coffee. I would definitely recommend the dealership.

Came late to pick up my car, and BMW Freeport service stayed until I arrived to pick up my car. Great service and highly recommended!

Kristen was so easy to work with. Deal was done in 30 minutes. Very fair and listened to what I needed. She is great! Chris the GM was great too.

Leased my new BMW from John Calcagno. I’ve been shopping around for a few months and often felt like most salesmen would talk down to me and did not take me seriously. John C. was polite and treated me with respect from the moment we met. He worked for me to get me the car in my price range with everything I wanted. He was consistent, responsive and patient. I highly recommend John C. for your future BMW purchase.

If you need anything taken care of at the bmw of Freeport service depart met request for Mike Krulewich he’s the best of the best hands down.

Very smooth transaction. The car was perfect.