Excellent chill experience. Did just what they estimated, no surprises.. Will be using going forward!
Customer for around ten years now. Nothing but a great experience! Professional, knowledgeable and thorough. Customer focus is excellent.
We were treated very well - we took a Volvo in that we were considering buying, and the resulting report convinced us not to buy. Very reasonable pricing, and quick turnaround. Recommend this location very highly!
Jason is the best! No nonsense, tells it like it is, seems to really care, describes everything in detail, no surprises, goes the extra mile, and does a lot of the little things that inspires confidence, trust, and makes me loyal. If there is a deal he finds it and treats me right. Exemplary customer service! Me and my 2015 Mini S love that place!
Fair pricing, respectful, and quality work. Took the time to explain and show me the results of my repairs. Looking forward to using Autowerkes in the future!
Through multiple visits with my cars they have always done a great job. They explain everything. The best place I’ve taken vehicles in 50 plus years. Highly recommended.
I have a new car thanks to this crew at 51,000 miles. It has never run or handled as well as it does now after Autowerks laid hands on it. Just stop messing around and bring you car here. Unparalleled professionalism-amazing work. Drive right by the dealer.
I trust them, and I always feel like they are doing the right thing. They give solid advice and do great work.They did all the work on my Mini Cooper, and Ill take my Volvo there for all non-warranty work.
I’m so grateful to have such a professional and honest place to take my car. The service is fantastic, the prices are outstanding and I’m extremely happy with my experience. I have been coming here for several years and wouldn’t dream of going anywhere else.
My first experience with Autowerkes was surely a positive one. I brought my 2003 TT in for an inspection and a few minor inconveniences like a noisy brake and an intermittent starting issue. The team at Autowerkes took care of all of my concerns and even found a few other things that they were able to fix before becoming larger problems down the road. The level of professionalism and service from from everyone there was top-notch.
Great customer service, clean shop, great waiting room. Highly recommend. My new MINI Cooper Service Center.
Everything went flawlessly from check in thru communication during repairs and pick up. Mike is great as is the rest of the crew involved in my repair and service. I can always trust Autowerkes with performance BMW.
Very happy with the service they provided. Explained everything prior to doing the work and they made suggestions of other items that could wait for the next service. Thumbs up!!
Excellent service always willing to give great detailed information on repairs. Timely and willing to get to the details of the diagnosis.
Brought my Moms 1998 BMW in to get their opinion on its value for resale. They checked everything out, and gave an honest assessment, free of charge! My mother has been very satisfied with their service for over a decade.
The way you want to be treated. Researched all avenues till they had the best solution. Their recommendation actually steered me back to the dealer to negotiate a better deal. Appreciate all the time and focus they put into my $ 200 maintenance fee in the end. Did NOT charge me for their time in research and diagnostics. Much appreciated. THANK YOU!
Repairs done faster than expected, Jason was awesome to do business with. Helped us over and above with questions not related to repairs.
I have never had such professional, friendly, and sincere customer service for a car as I had recently at Autowerkes! Everything about my experience was excellent. Mike was very knowledgeable about my car and explained everything very well so there were no surprises. He even did a little research into the car’s service history to see what the previous work was done prior to my purchase of the car. I would definitely recommend Autowerkes to anyone who needs to have service on their vehicle.
Autowerkes team is professional. Did a great job installing a trailer/bicycle carrier hitch to the back of my Audi Q5 along with the electrical component
Jason & Michael at Autowerkes take incredible care of my MINI, are honest, professional and just all around great people!
This is the only place I bring my collection to. Very knowledgeable and friendly.Their work is second to none.
Autowerkes Maine always does a great job.
Had every part for my 1984 944 and had a very good experience ! Even gave me a t-shirt for free! Highly recommended
Autowerkes is the only place that I take my foreign cars after many years of lackluster experience with car dealers who really just want to sell you a car.I very confidently recommend them to family and friends without needing to cross my fingers and hope they get a decent mechanic. They are all detail oriented and more professional than any service writers or mechanics at the big dealers!
If you have a European car and are tired of the manufacturer service, this place is your answer. Theyve always done quality work in a timely manner on my vehicles. Because they are so good, they are busy, it takes a while to get in. About the same as my BMW dealership, but the customer service is much better.
My repairs actually costed less then what Autowerkes originally estimated. What a wonderful and honest business. I will definitely use Autowerkes for all my repair work.
The team at Autowerkes Maine are professionals who do not cut corners. You get why you pay for, so if you value top quality, thorough work, go no further.
I only bring my 1988 BMW here. They are very knowledgeable and always nice.
They were amazing! I called them with a brake fluid warning light on my Tesla Model 3. They saw me immediately, and fixed the problem so fast and so inexpensive! I feel so grateful for their service!! Thank you!!!
The staff at Autowerks were simply terrific. A vehicle I was interested in purchasing ended up at their shop inadvertently. None the less, they were super helpful. They ended up having experience with the vehicle, were able fill me in on the mechanical history of the vehicle and give me a recommendation as to purchase. And they did all this without charging me a dime. I have had experience with Autowerks in the past and know their technical expertise to be top-notch. As the owner of 7 Series BMWs and S-Class Mercedes-Benz I can tell you I recommend them highly.
When it comes to having our 2005 Audi allroad serviced, Autowerkes Maine is the only shop we will go to. I wouldnt recommend any other repair shop other than Autowerkes. Mike is beyond helpful and honest. They are very good at communicating the underlying problems and do not try to mislead in any way. Complete customer satisfaction 100%
I greatly appreciate the time spent with me explaining all that was done and what also might be needed!
They are the best in the area. Jason kept me informed of what was going on and the work done was outstanding.
Autowerkes Maine is my go to place for ALL of my car care needs. Not only are the technicians top notch but what I also find exceptional is the extraordinary customer service out front! These guys are the whole package, they clearly love what they do and care about each customers individual needs! Mike and Jason go above and beyond to assure questions are answered and Bill (Porsche Guru) even went over the findings of my car with me personally! Trust, exceptional knowledge of their lines and top notch customer care is what keeps me a loyal satisfied Autowerkes Maine customer! Highly recommend the experience if you love your car and love being well taken care of for a cost more reasonable that the dealer!
Autowerkes was extremely professional and helpful in solving my issue. Would recommend and will be back for future service needs.
Michael and Voit and team are fantastic. They know complex cars inside and out and do a great job of determining what really needs to be fixed rather than tossing in every possible issue. They do a first class job at a very reasonable price.
Very professional and informative, explain in detail what was needed to be done.I take all my cars to them now.Update 8/25/21 - I have been using Autowerkes for some time now, this is far more that just a repair shop. The knowledge base Mike, Jason and Cory hold is amazing. The customer service from Gene is always top notch. And of course the work is always the best you can get. If you care about your cars, take them here
Took me in right away, finished ahead of time, friendly and informative. Ill be back.
Jason and other staff were great. They took good care of my new Tesla. They did inspection and discussed best practices for tire longevity.
I was planning on purchasing an older German automobile in Maine and needed a pre-purchase inspection performed for me. Since I was out-of-state, I wanted a mechanic and auto shop whose services and expertise I trusted. Autowerkes was very prompt, attentive and thorough in their work. A welcomed level of service for a seemingly one-time out-of-state customer. Recommended.
Great customer service.Service went exactly as explained.
Very service-minded and seem technically proficient. I plan to use them for future ongoing maintenance needs.
Friendly, professional and extremely clean facility. Highly recommend.
AutoWerkes is by far the best place to take your sports car. Everyone at AutoWerkes is friendly and willing to take the time to talk to you. They helped me pick out the best parts for my car and installed everything perfectly. AutoWerkes is the only place Ill take my cars for now on.
Worth the wait of 2 weeks to have my scheduled maintenance done on my BMW. Fast easy checkin-masked of course. Waited the hour for service to be completed in their clean waiting area, complimentary coffee and snacks avail. Car was serviced but also interior sanitized... I will be back.
Very nice people to work with and very knowledgeable when it comes to working on foreign cars (which isnt always the easiest). Would definitely recommend them for service on any vehicle. Thank you guys for helping us figure out our problem with the Mini Cooper!
Great folks to work with!!
My car was efficiently and well serviced. The check-in and check-out process are quick and easy. The atmosphere is friendly and professional. Great location. Lovely facility. I’ve been going to Autowerkes since it opened and highly recommend this garage.
Always helpful and accommodating.
Very clean and hospitableCurrent magazinesClean rest roomObservant of COVID-19 transmission prevention rules and regulations
Their customer service is 2nd to none. Great people from the front desk to the techs.
AUTOWERKES EXCEEDED ANY EXPECTIONS I MAY HAVE HAD GOING THERE, FOR THE FIRST TIME, FOR THEM TO DO AN AFTER PURCHASE INSPECTION.JASON WAS REMARKABLY PATIENT & HELPFUL WITH ME & MY QUESTIONS ABOUT MY NEW CAR & AS WELL AS ITS MAINTENANCE SCHEDULE.EXEMPLARY CLIENT CARE & COMMUNICATION.THE VERY BEST, TO BE SURE. AS NEXT TO PERFECT AS POSSIBLE!
I go in, theres no other customers, the front desk is completely friendly and helpful, they give me a food recommendation, we go, its delicious, we come back, the oil is changed, the car is cleaned, the front desk is completely friendly and helpful, they reassure me that everything has been done correctly, its the least expensive oil change possible. Highly recommended for any other Lotus owners.
They did great work on my Audi A6. Super honest and upfront about all costs. Mike answered all my questions and talked shop when I came in, they know their stuff! I came in because of the positive reviews and I’m glad I did!
Brought my car in for routine service and state inspection on my VW. My car ended up needing much more work than anticipated to pass inspection. They were professional and prompt in their communication and I did not feel like they were recommending service that was unnecessary. They even went as far as helping me register my car over the phone while I was driving so my inspection wasnt delayed. They were recommended from a friend and the price of service reflects the quality of work.
I have an electric vehicle that theyve now dealt with a couple of times, most recently to attach a trailer hitch (which is fairly complicated). Each time theyve been professional, clear up front about timeframes and costs, good at communicating, and the work quality appears to be excellent. I also think the prices are quite fair, and I plan to continue taking the car there whenever I need something they can help with.
I totally trust that I will always get honest service and value. This is more than a business. They remember who you are and take the time to help you understand and answer any questions you have. High recommend and I’m a woman who usually feels uncomfortable dealing with cars. They eliminate that feeling
I recently moved to the area and my C class needed work. I was told at other places it was a head gasket and I was so worried about the cost. Well, my daughter found this fabulous company and they delivered quality work at reasonable prices. Needless to say, it was not a head gasket and my repair work was only $300. Because of my work schedule I was able to handle everything over the phone and thru emails. I will recommend this business to anyone. They now have a new customer.
Jason, Voit and the team at Autowerkes Maine worked diligently to figure out a starting issue with my 33 year old BMW L6, they also repaired a stuck window very quickly. They diagnosed the issue off of the little information I had and the car was in and out faster than any other repair shop it’s been to. They walked me through everything that was being done via email, phone, and the service portal. It was very clear that they are passionate about the work that they do and customer satisfaction. They cared for the car as if it was their own which was very reassuring as the vehicle is very special to me. If you have any European car new or old these are the people you want taking care of your car. I will definitely be back for the next repair!
Performed requested diagnostic service and inspection, repairing and replacing parts as needed after consultation conversations as agreed upon. The interaction was exceptional and work done in past and currently done right the first time and backed for two years.
The people at Autowerkes are professional, detailed and courteous. I trust them with all of my car’s service needs.
Best customer service I’ve experienced. Best foreign motors garage in Maine. I live 40 minutes away and I have no problem going to this garage. The quality of service and work is second to none. Very honest and helpful. Can’t say enough good things about this place. The most professional garage I have been to, when you get a job done by them you can confidently drive away knowing it got done right the first time.
A very clean and polite business. We A will return for service happily.
Excellent customer service. While I waited for my car to be serviced I was able to set up at a desk and work. They provided snacks and drinks, and most importantly, they took care of my car in a timely fashion.Jason explained what work I would need to have done on my vehicle over the next several month, and he helped me prioritize the repairs.Don’t think twice, take your car to autowerks. I won’t go anywhere else. They are honest and do a great job.
Jason was great to work with, explaining the repairs needed and getting the work done timely.
Great service and amazing attention to detail. I really appreciate the quality of work at attractive prices. I feel more welcome here then I do at the dealerships where I purchased my cars. I started coming here via word of mouth and have not been disappointed. Highly recommend for both Audi and Porsche.
Excellent as always. Deep knowledge and great customer service.
Awesome!! Very helpful and honest! certainly will be back and definitely refer them to family and friends!!Michael is wonderful!!
Autowerkes is fabulous. I was having 4 new rims / tires mounted and installed and they noticed that one of the rims had a thick spot on the edge. They said it could be balanced, but it looked like a manufacturing defect. They went way above and beyond to work with the vendor I bought the rims from to get a replacement.
Topnotch German Auto Service!I brought my 2011 Audi Q5 (my 5th Audi) with low torque there a few weeks ago. They quickly diagnosed that it was the timing chain, replaced it under estimate and now it is as peppy as a new car.Mike was very thorough in explaining the scope of work and what may or may not need replacing as they went along. There was great communication. They went over the entire car to let me know if there were any other condition issues.I will be their customer for the life of this Audi and the life of my future ones. I could not be happier, and I highly recommend Autowerkes, two thumbs up!
Outstanding service experience. Very responsive, communicated well through the process of a complex repair on my Mercedes E350. The work quality was top notch. I would highly recommend Autowerkes.
Excellent communication. No surprises in billing. Frank discussions with one of the bosses. Very flexible scheduling, with car loaner if needed. Meticulous waiting area, clean, well supplied including reading material, coffee, and snacks.
Saw me right away and were very helpful. Fixed a quick issue on the spot and recommended dealer follow up for a bigger issue that was under warranty. Thank you!
I recently had Autowerkes perform a pre-purchase inspection on an Audi A6 avant. The gentleman who owned the car had taken it there for service. Naturally I was a little skeptical. I didnt know if they would favor him because he was a customer and the fact that I am 100 miles away in another state. Both Mike and Jason were professional, well spoken, knowledgeable and absolute pleasure to deal with. They provided a detailed description and pictures of what needed to be replaced immediately and what could wait. The fact that I am not a regular customer and they treated me as if I had be going there for years speaks volumes about them and the way they approach customer service.
Friendly, knowledgeable and completely professional outfit.
The Autowerkes folks are great! I was provided a free loaner car for the day of service appointment and the work was completed as requested. I highly recommend them!
Very easy to work with. Job well done.
These guys not only found the problem, a bad engine controller on my M6, but also determined what made it go bad and fixed that issue also. This was an ongoing problem since last summer. I’ll use this shop from now on.
Service was great and the price for the service was reasonable.
The customer service was amazing - sincere, professional, and transparent. The repairs were efficient and prompt in completing the repairs. But what stood out the most for me, and the reason why I would recommend any European Import owner to utilize their shop for mechanical repairs or service, is the fact that they treated my vehicle like it was one of my children. All my questions were answered without ever feeling like I was pestering; they were transparent and pragmatic with all their suggestions, concerns, and itemized tasks; and theyre in a league of their own when it comes to how they treat customers. I used to always go to a dealership whenever I needed repairs or service because they would specialize specifically in the make of my car (Audi), and I thought that was my only option when it came to working on/specializing in German-made automobiles. Little did I know, until now, that there has always been far better skilled technicians and exceptional customer service to choose from other than just the dealerships. lll do my best to never go back to a car dealership again for as long as Autorwerkes Maine is still around. Thank you, Autowerkes Maine! I am one very happy and satisfied client. (side note: needless to say, many of these dealerships former mechanics and technicians are now gainfully and happily employed at Autowerkes Maine)
They did a full check of a recent purchase to make sure there were no issues plus inspection
Requested a quote. Still waiting I have faith the will get back to me is why I gave 4 stars for faith
They always do a great job at a reasonable price. Very professional business.
Great friendly service, fast quote and timely work. Highly recommend! I also got an awesome car wash before pickup and a loaner!
Went in for front end service. Have been fighting with the steering wheel for too long. The car came out driving like a new car very satisfied,
Great facility and professional staff, I leave my car with confidence that it will be taken care of
Amazing shop that also is a apr authorized dealer so I was able to order the parts I needed and have them installed in a timely manner with out breaking the bank in labor. Will be going back in the near future for more purchases
My Beetle loves the welcoming hands of Voits uber competent team. No stress all the way through; you folks have definitely earned my trust. Feels great being in any solar powered building, but this one is massive and always toasty warm. Cant thank you enough Autowerkes!!!
Excellent Service. I went there to get my Audi brakes replaced as Morong Service said I need new ones. I do not trust Morong so I scheduled the repair at Autowerkes. I dropped the car off all ready for the replacement but Jason called and told me the brakes were fine and did not need replacement. Now thats honesty that you do not always see at auto repair facilities, saving me $750 quoted at Autowekes and $1200-1300 quoted at Morong.
On of the reasons I chose to buy a BMW was because I knew I could get it serviced at Autowerkes Maine. These guys are great!
I take a lot of pride in and care of all of my vehicles, there is no other place in Maine, including dealerships, I would take my car for service. All you need to do is look at the quality of the cars that they work on, it’s obvious that anyone who values their car goes to these guys for service and maintenance.
Very happy with the service I received.staff went out of their way to help. Would recommend highly.
After returning from a long trip to upstate NY over this past weekend, Im pleased to report the service the talented Autowerkes team performed on my 2011 Audi Q5 with over 114K miles was a success. In my case, there were several engine related items that needed replacement including a few gasket seals, timing chain replacement and a reserve oil pump repair and partial engine rebuild. The car now sounds and drives like it did when it was new and should last for many more miles.Thank you Jason and Mike for the detailed estimates you provided beforehand and the service progress updates during the service. You addressed all my concerns along the way.C. McInnes
Had a check engine light come in with my Stage 2 tuned Alltrack. Mike and the crew took me in right away and diagnosed quickly! I can count on Autowerkes for their knowledge and skill. If you are an enthusiast this is THE place to go!
There is absolutely nowhere better to service your European Automobile than with The Team at Autowerkes Maine. State of the art facility, Skilled Technicians and excellent communication equal an unparalleled customer service experience. Thanks !
Excellent customer service with folks who explain what and why repairs need to be done, offering alternatives to manage the budget. These folks demystify the whole process of auto repair while offering information that can be trusted. I choose Autowerkes over the dealership!
I brought in my beloved 2008 Eos with check engine light on and a whirring belt noise. Got a timely quote approved the work on their portal. The work was done on time as quoted. I would highly recommend Autowerks .
Cant say enough good things about Autowerkes.. and the technology they use and share with us the customer while in the waiting room.. i could read and see with pics what the technician could see.. although disappointed with the repairs needed (not Autowerkes fault) its a fantastic service and WILL be back
If you like unauthorized work done on your vehicle and surprises on your bill, this is the joint for you.
Trustworthy and stand behind their work. I had a recurring problem due to a faulty part previously repaired months earlier and they replaced it without a hassle