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Diamonds & Designs
5709 Plank Rd, Fredericksburg, VA 22407, United States
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Diamonds & Designs

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Review №1

Dont know why Im limited to 5 stars, but Bravo! to Bob and the staff at Diamonds & Designs. I wanted a custom piece to commemorate our 20th anniversary. Bob, and his staff did an incredible job of turning my concept into a reality. They were patient in helping me navigate the endless options of rings, stones, and settings, providing me clarity and focus the whole way through. Bobs knowledge allowed him to make expert suggestions, that made all the difference in the final outcome, resulting in my wife being overcome with emotion when presented with this fabulous ring! I highly recommend Diamonds & Designs for any jewelry purchase you are considering. I (and more importantly, my wife) couldnt be happier!!

Bu
Review №2

Bob and Joel are absolutely the best jewelers I’ve ever worked with! Not only do they have great pieces they have excellent customer service. They were patient and kind while working with me to have my mothers diamond reset. They also do great repair work. Don’t hesitate to call them about anything jewelry related. They will help you out!

Al
Review №3

What an amazing jeweler! Diamonds & Designs fixed my engagement ring, as well as my wedding band. They had to not only replace a diamond in each ring, but also readjust the shape of both rings. When I went to pick up my rings, they looked better than they did when my wife bought them! When calling around to find a place that would be able to fix my rings we ran into a lot of excuses or people trying to charge us over $700. Not Diamonds & Designs. They were friendly, professional, and eager to help. After finding out what type of work I do, they were able to suggest soldering my bands together to make them more durable since the bands on my rings are very thin. I could not be happier! My wife and I have found a jeweler that beats any other one we have ever been to. If you are looking for a jeweler that you can trust, that will be honest, helpful, professional, and take great care of you, THIS IS THE PLACE FOR YOU! I can not thank these guys enough!

tr
Review №4

Setting out to find an engagement ring was extremely stressful until I found Bob and Joel here. I explained to Bob what I was looking for and instead of trying to sell me something out of a case he was able to design a few options and once settling on one he had it put together for me extremely timely. My now fiancé could not be happier with the engagement ring and matching wedding band. Bob was first class, I did not feel that I was getting the typical sales run around. Bob simplified the process and was able to speak in terms that I was able to understand as a first time jewelry buyer. Bob was extremely patient, understanding, and very knowledgeable. I am positive that you will be treated as well as I was. For any young man looking to take the next step in a relationship, I suggest you at least give Bob and Joel a chance. You will not be disappointed, nor will your partner. I recommend these guys to anyone!I also find it important to shop local and support mom and pop business. Because of this working with Bob and Joel was a no brainer for me.

Ki
Review №5

I wont go to another local jeweler. My fiancé took my engagement ring here (before I knew about it) to get cleaned and appraised. He told me how exceptional the service was so Ive come back to visit Bob with all kinds of questions and hes always been lovely to work with.

Su
Review №6

Denise was very friendly and knowledgeable. Beautiful jewelry and great prices.

tk
Review №7

I hadnt been able to wear my wedding band for approximately 2 years due to a combination of weight gain and finger swelling due to chronic illness. I finally gave up ever being able to wear it again without having it resized. Diamonds & Designs had many glowing recommendations on a local Facebook thread I was following, so I decided to take my ring in. Bob was kind, compassionate, knowledgable, and helpful. My ring was successfully resized, even though there were many issues with it. (I knew about these issues before taking it in). It looked much better than when Id brought it in! The turnaround time and price were very reasonable. I am very grateful to have my ring comfortably fitting back on my finger. They have a new customer for life!

De
Review №8

Thank you Diamonds & Designs for making my wedding ring set look as beautiful and shiny as new! I was impressed by your wonderful customer service and fair prices.

Ma
Review №9

I could not ask for a better outcome or a nicer experience! I had many of my rings repaired and sized as well as a necklace repaired. I appreciate having such a great jeweler and nice people I can trust. I highly recommend for purchases and repairs!

Ca
Review №10

Great experience. Went there today for the first time. Great customer service. Great prices. Would highly recommend this place

Pa
Review №11

We have used Diamond & Designs for years. I have many of their one of a kind creations. My pride and joy is my wedding set from 2009. My husband had a few request and Joel produced this master piece. I still take it to them regularly for cleanings and check-ups.Today I loved seeing the new store in the Harrison Crossing shopping center. And of course spent some time catching up with Denise and Jason, always a happy helpful attitude. As corporate jewelry store pop up with their cookie cutter designs you can count on Diamond & Designs to make you exactly what you want or repair your bauble at a reasonable price.

Al
Review №12

Family oriented and fairly priced for brand new and great repair work as well

JB
Review №13

Jason, Joel and Denise are always helpful and smiling. Theyve helped me on my citizen watch a few times before. I wouldnt use another jeweler!! Be sure to stop by the new location!

Al
Review №14

Staff was honest, knowledgeable and caring.

Lo
Review №15

The best jewelery store in the Fredericksburg area! Customer service is great!

Me
Review №16

Horrible customer service, lady up front was very rude! Wasnt helpful at all.

Su
Review №17

From our wedding bands 20 years ago to gifts (including custom jewelry), we love Diamonds and Designs. We wouldnt go anywhere else.

Je
Review №18

Awesome selection, great service, and pure quality! So happy with our experience.

Su
Review №19

Excellent obviously cares about the customer.

Information
2 Photos
19 Comments
4.8 Rating
  • Address:5709 Plank Rd, Fredericksburg, VA 22407, United States
  • Site:http://diamondsanddesignsjewelers.com/
  • Phone:+1 540-786-9509
Categories
  • Jewelry repair service
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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