DND Jewelers is a family owned business, They are professional, friendly and warm, but most of all Honest. Very fair pricing on cleaning and repairs. Mike made me the most gorgeous ring that is one of a kind, and i get millions of compliments, I highly recommend DND to all my clients and friends. They even buy your unwanted jewelry for an honest price.
I stopped in DND Jewelers today for the first time to have a battery replaced in my watch. What a wonderful experience! Excellent customer service! So friendly and accommodating! They immediately took care of it instead of having me drop and come back. They have a beautiful selection of fine jewelry and make repairs as well. Plus they are family owned and have been in the same location for 21 years. I will be back soon to DND for all my jewelry needs.
The store is clean and tasteful and the customer service is very pleasant. Unfortunately, I have to say that I am less than satisfied with the work I had done on my wedding set. Im actually quite heartbroken about it.I had brought in my wedding set to have the center stone setting replaced. Before this I hadnt been able to wear my wedding set for 13 years due to the original setting breaking. It had ended up taking longer than what I was originally told, but that was no big deal to me. I really just couldnt wait to be able to wear my ring again.Ill admit, that at first glance I was beyond excited, it looked fresh and shiny! But a little different, I chocked it up to the fact that I hadnt really warn it in so long. Upon further inspection when I got home...it was clear that some things must have gone wrong during the setting change. I could see that almost the entire surface of my ring had been buffed down significantly. When looking at the stones set on the sides, you can clearly see gauges. On the center part of the band, one side is now higher than the other. Where the original wedding band had been soldered on, well there was clearly some melted gold that mustve been spilled into the seam because now some of it is filled in where there once was a gap. There also appears to have been an excess of melted gold on one side of the center stone setting as well.I really wanted this to work out well. Like I said previously, very friendly staff, nice store...not so great of a repair.
Wonderful jewelry store that has repair services that nobody else has! Pleasant and friendly staff that strives for customer satisfaction. Best of all, repair came with a 1 year warranty. That was a pleasant surprise!
Took my wifes ring to them for a repair after seeing they had good reviews, definitely didnt disappoint! Got the repair done as well as a cleaning and got it back looking just as good as the day I got it for her. Everyone I worked with was super helpful and friendly. I would recommend them to anyone looking for jewelry as well as any repairs or maintenance on jewelry you already own!
Super helpful and friendly. Very honest and locally owned. I will be a repeat customer for sure.
This was the first time Ive used DND Jewelers, and I will definitely make them my go to place for any jewelry repairs and new jewelry. They are super friendly, very professional and they have a quick turn around time. I highly recommend them!
I’ve dealt with DND Jewelers now on several occasions and one thing is for certain, they are the absolute best! Great people that are extremely knowledgeable and actually care. Always personable and prompt whether it be handling repairs or just picking out a new piece. I’ve had nothing but the best experiences with them, would give 6 stars if I could!
I dropped my Tiffany & Co necklace off at DND Jewelers last Friday with chemicals burns all over it from a work accident I had the day before. I was told my necklace would take a couple weeks to repair since they were a little backed up.... no problem... Less than a week later my necklace was ready for pick up and looked BRAND NEW!!! No more black burn marks, no more scratches, and very shiny!! I swear the necklace hasn’t looked this good since I got it about a year ago. 100/10 recommend also very friendly staff and very affordable for my repair!!
I like supporting local businesses. I wanted to have a diamond from a ring set into a designer bracelet. They took their time working with me and the jeweler decided to change it up a bit to support it better. It turned out way better than I expected. I love it! So happy to have found them.
I cannot say enough wonderful things about Sam and Diane at DND. They are so nice, helpful, understanding...its hard to out into words what wonderful people they are and what great place DND is. Its definitely scary to leave your most precious jewelry with someone that you dont know...with no personal recommendtions but after leaving my wedding set with them last year and the way it looked when I got it back ...Im a forever customer.
Second transaction to date. Special thank you for the repair done on my bracelet. It is perfect! I am always welcomed with warm and friendly personalities. New to Fredericksburg this will definitely be my new go to jeweler. Highly recommend you won’t be disappointed!
I have been using DND jewelers for over 25 years now. They have always taken excellent care of my jewelry. They have done repairs and cleaned my mothers wedding band and have just now repaired my great grandmothers opal ring. They have placed sizing balls in the bands of some of my rings so I would not have to have them completely cut and resized. I would highly recommend their store for excellent customer service. I’m so glad I found their store.
I got engaged on Christmas Eve and when I first got my ring it was to big and I went to this place called Diamond Concepts. They downsized my ring and it was still a bit to loose where it was sliding off my finger. The second time when I downsized it thats when I ran into some trouble! My ring was black and I had no explanation and I was really upset. My fiance told me to go to DND Jewelers. I got in there and I saw this really nice gentleman name Sam. He took time to look at my ring and he said maybe its just compound. When he put it through the cleaning he let me know what really actually happen to it. It was burn with a torch and it was not handled the right way. He manage to get the black out of the ring and brought it back alive to its full glory. I trusted Sam with my ring because he was able to identify what went wrong with it and he really knew what he was talking about. Sam is a professional and he will take care of your ring as it was his own. I highly recommend going to DND JEWELERS! SAM IS AWESOME!!
Great shop! Extremely friendly and accomodating staff. Excellent prices. I dropped off my diamond tennis bracelet to have the safety latch tightenened and have batteries replaced in several watches. One watch was a super old G-shock that I had the battery replaced for nostalgic reasons and parts of it broke off when they put the battery in, so they did the battery for free. I will absolutely be back!
Im not really into diamonds and expensive jewelry, but I went to DND for a repair on an heirloom ring. Diana was absolutely fabulous. The price was very reasonable. I dont know why anybody would go anywhere else to have a custom design or get a ring. I showed up the slightly after closing and Sam still let me pick up my ring AND did a minor repair on a cheap bracelet for me, even though it was after hours. The nicest people and they really seemed to know what theyre doing.
The owners were a pleasure to deal with. Ive had two watch batteries replaced here and I recently had a watch band link added to a third watch. The service is fast and friendly. Better than those mall kiosk stores. Highly recommend DND.
I highly recommend DND Jewelers because they do a phenomenal job. You will not regret doing business with this company. I took my wedding ring in for a repair and when I picked it up today I could not stop looking at how beautiful they had made my wedding ring. I could not wait to go home and show it to my husband. I am so grateful to Sam, Diane and Andrew for all their hard work thank you so much. Its also a blessing for me to know that I now have a jeweler that I trust and can go to knowing they will do a wonderful job.Ruth Azzara
DND Jewelers did an AMAZING job restoring my engagement ring and it looks as beautiful as it did when I first received it almost 19 years ago! They are so professional, kind, trustworthy and do incredible work. I will certainly be going back there again in the future.
Found it surprisingly hard to locate a respectable shop to simply replace a battery in my favorite watch. Followed good reviews to DND and they did a great job. Very kind staff. In and out. Many thanks!!!
Friendly, fantastic and knowledgeable staff. Had a pendant fixed and it now looks better than when I originally bout it and the cost was very minimal. Said it would be 3 weeks before it was done and had an appointment to look at some rings for my wife, so they had my repair expedited, so that it would be there when I came in for the appointment(2 weeks ahead of schedule). Wife will be getting a new wedding set from DnD in the very near future. This place is better than any of the Big Name jewlers, hands down! New customer for life!! I highly recommend that you consider DnD before going anywhere else.
Very professional and friendly. Theyre service was superb and quick. I will definitely be a returning customer.
I was amazed by Sam and Dianas professional attitude. My husband and I went to sell some broken jewelry, herloom pieces, and various other gold. He could have offered us a price and let it go from there. Instead, Sam was upfront on how much a each piece would be worth retail vs the gold value. Inquired about sentimental pieces and made suggestions regarding holding onto pieces. He also gave us detail about some jewelry we brought in that we had no idea how valuable it was. He could have bought it instead of telling us the true value. Diana was very professional in returning my calls, scheduling our appointment, and answering all my questions. We were blown away by the HONESTY this business displayed. Sam was also able to do a professional insurance appraisal while we waited. They also offered us fair gold prices on the pieces we chose to sell. We will be back to do business with this jeweler again. We highly recommend doing business with this shop.
I came in to DND needing a ring removed, and Sam was very prompt in helping me. He had the tools needed to remove the ring effectively. The process was painless. Thank you so much Sam!
From the get go, I was greeted by Sam MacGregor with a smiling face, professionalism and a very friendly personality to boot! I could not have asked for a better ring shopping experience. Sam was patient, funny, helpful, extremely knowledgeable and just overall, very engaging! I would recommend this business to anyone looking for an honest and helpful jeweler.
Took a piece of jewelry there for repair, it was done at very reasonable cost. Then I lost my wedding band! They got me a replacement in less than 48 hours. I recommend them.
Diana was very sweet and professional. She was very helpful in contributing to the appraisal of my ring. We were very happy with the gemologist Andrew. We felt he was very experienced in appraising my ring, We were very satisfied with our all in all experience with DND. Thank you both for everything..
Amazing customer service. Even with the mask on you can feel them smiling. Will definitely come back.
This shop is the best! Very good service and work. And very nice people!
Extremely helpful. fix my watch really quick. great people great service
AMAZING! This place was able to get my fiancé and I the exact engagement ring I was looking for her. They were a major help with being able to trade in my older jewelry towards a custom purchase (even beating other pawn shop prices). They had all their diamonds in house and will literally bend over backwards to get you what you desire.They do cleanings, repairs, warranties, giving you such confidence when you get closer to your big moment. Anyone looking for a wholesome jewelry shop NEEDS to stop here and simply talk with the staff. Very personal and not just another customer to them.
Sam at DND made a custom engagement ring for my fiancé and displayed a level of customer service I honestly can’t say I’ve ever experienced. I had an idea of what I wanted from pictures of rings her best friend had shared with me and Sam was able to curate the perfect stone, accent diamonds and band. He was attentive to all the little details, and was appreciative of the fact that I was going for a very specific type of engagement ring. You should have every confidence in this business, they’re amazing
I have been dealing with DND Jewelers for years. Their Father did excellent work on a ring that I had for years & he did custom work on it & made it just like I asked him to do. They have always been very professional & courteous to their customers. I’m glad to see we still have family owned/operated businesses still around.
The service is amazing. I had them fix an old Bracelet I inherited from my grandparents. They fixed it and made it look new again.
Had the most amazing experience start to finish with Sam and the D&D jewelers team. We’d been to quite a few jewelers searching for the perfect ring with a specific stone in mind (Alexandrite). Most other places were skeptical about finding the stone or overcharging to bring it in. D&D immediately welcomed our ideas and brought in options for us to review, and everything was priced perfectly. They let me change the ring from a 4 to 6 prong, and were so flexible and kind through the whole process. We are thrilled with the final product. Highly recommend!
A very nice store specializing in rings. Staff extremely helpful and knowledgeable. Locally owned.
The staff was so kind and caring. They helped me solve an issue with a very sentimental piece of family jewelry. The price was very reasonable. I will definitely return for future purchases and highly recommend this small business. They’re tucked away in a little shopping center, but definitely worth using your GPS to find them !
If you are on the fence about trying out DND Jewelers or even just dont know which jeweler to go to for your needs, this is the one you should choose. The customer service and quality of work here is amazing. I stumbled on them by chance but after going here, this is the only jeweler I ever plan to go to. I have dealt with both Andrew and Sam multiple times over several years now and they are both brilliant and go above and beyond for their customers. Their knowledge base is very impressive and they are very patient and willing to answer both simple and in-depth questions. I have never had a negative experience here and have never had to worry about being taken to the cleaners like I have with other jewelers in the past, because at DND Jewelers I can trust in their integrity and professionalism (both of which are phenomenal). Definitely come here for all your jewelry needs.
The Employees are incredibly sweet and will help you find or set whatever you could want.
Please if you are looking to get your jewelry repaired or if you are looking to purchase beautiful rings, necklaces or etc. stop by DND Jewelers they are the best. I didn’t get the gentleman name but once you walk into the store you are greeted by his wonderful presence and also a clean environment, which we all need during this pandemic. I will definitely be coming back to purchase a ring 💍
Amazing Service!!! I love this place...reasonable and first class service!
Great customer service! They told me it would take a couple weeks for them to resize/inspect/clean my rings and I got them back in less than a week! 100% recommend
Excellent service by Sam! He changed 3 watch batteries while I waited. Will definitely go back for any future needs.
I called DND jewelers becuase I wanted to upgrade my wifes engagement ring on our ten year wedding anniversary. From the bottom of my heart my entire experience with them was amazing.I scheduled an appointment with Sam and arrived the next day. Sam was very respectful, knowledgeable and helpful. He was truly a pleasure to work with. After getting through the formality of getting financing approved I had a great experience. Sam explained what they could do and showed me the difference in several stones in my price range and several pre-made rings.I ended up settling on a DND custom design with a very beautiful diamond. The entire experience, from the moment I walked through the door was exceptional. And I was also very happy to support a small local business thats been in Fredericksburg for several decades.I am a customer for life. I wouldnt bother going to any other jeweler.
Sam is awesome and does fantastic work. I just got my engagement and wedding bands through him and he was increasingly patient and nice throughout the entire design and creation process. He helped me understand things about ring design that I would never have thought to ask, and he manages to do so at an affordable rate because of his low overhead.I will most certainly be returning in the future.
Love my ring, and everyone here is so friendly and helpful!
We had ordered a ring guard online to go with my engagement ring. It was not quite a perfect fit so we brought it in to DND. They took the time to understand exactly what I wanted and explained the work that would need to be done. I received a call, earlier than projected, that my ring was ready for pick up! I was thrilled when I picked up my ring! It was exactly what I asked for and I couldn’t be more happy! It was a fantastic experience! I will definitely return for any other jewelry needs.
I took several watches and a gold bracelet for repair. The work was excellent so we took a couple of my wifes rings for resizing and appraisal. We are relatively new to the area and we now know what jeweler we will be using from now on. They are a multi-generational family owned business, they have the talent to design jewelry such as wedding rings and they are good people. I actually enjoyed talking to them. I would highly recommend using DND.
Thank you guys so much! Both Sam and Diana were awesome and the ring turned out amazing!!
The employees were friendly, knowledgeable and very helpful. I will be sure to visit again.
Had my ring repaired here and it came out perfectly. I am so happy and very impressed with how it turned out. Their expertise and customer service is outstanding. I will definitely be returning.
Only took 5 mins to replace my battery and inspect my watch. Thanks again!
I am extremely happy with the ring that was custom made for me! They went above and beyond with making sure every detail was the way that I wanted it. All of the materials were above the quality I had even hoped for.
I had a ring coated in rose gold and it came out more beautiful than I imagined. Warm environment and great customer service. Thank you!
Buying my ring from DND was an awesome experience. Sam was patient, knowledgeable, and did not pressure me whatsoever. I worked with multiple jewelry shops in the fredricksburg area looking for an engagement ring, and ended up getting the perfect ring from DND.I highly recommend going to DND for any type of jewelry, but especially for an engagement ring. My dad always told me I needed to find a jeweler and stick with them for life, and I did with DND.
Amazing service! Took my husband’s Movado watch in for battery replacement and clasp tightening. They provided such quick service and contacted me in less than 24 hours later that his watch was repaired and ready forpickup. Excellent customer service!!
DND Jewelers are ALWAYS professional, timely, and continue to continues to take care of my jewelry needs whenever needed. I am so thankful that I found a reliable jewler who I can count on, and who is always honest with me! Thank you DND, and keep up the great work!!!
Excellent customer service. They seemed to really care and listened to exactly what I wanted. Very professional, friendly, and welcoming. They did amazing work and repaired my mother’s almost 50 year old wedding ring. It looks like a brand new ring.
It is a pleasure dealing with DND Jewelers. I can actually say I feel genuinely comfortable and confident when speaking with their knowledgeable and courteous staff. Family owned and operated. No matter what your budget, I highly recommend them when looking for your jewelry or if you have questions.
Sam is the absolute best! He helped us with our engagement rings and wedding bands. He made sure every visit was personal and memorable. Couldn’t have asked for a better experience!
I brought in a sapphire (just the stone) and a ring setting that we already had and asked if DND could put the sapphire in the setting. These guys went ABOVE & BEYOND!! Not only did they set the ring BEAUTIFULLY, they also corrected some design flaws in the original that would have made it more susceptible to damage-without charging us any extra. They also finished it very quickly and were so pleasant to work with. I couldn’t be happier with the ring and my choice to trust DND. :)
Awesome staff that helped us out. Very friendly, repairs were priced right and they even finished up a week earlier than the time quoted. We’ll be sure to return for future jewelry needs.
I recently purchased an engagement ring from DND Jewelers. Sam was the diamond expert working that day and he was one of the main reasons I purchased from DND. I had been to most of the mall type jewelers and none of them were as knowledgeable as Sam. At Jared’s and Kay’s they were very pushy. Anytime I had a question about a center stone or the ring itself they had to look it up online by the barcode. Sam knew first hand with the GIA report right there to back it up. If you want high class jewelry without being pressured by a chain store shop DND.
This was my first time visiting. Great experience. Great service. Will definitely be coming back.
These folks are the best!! I worked with Sam but met the others in the shop. All are knowledgeable, creative and helpful- and so friendly and easy going!! No hard sell here. I traded in some of my inherited gold to have a custom ring made to replace my gold - and old- wedding band. Sam worked closely with me throughout the entire project and I now have amazing ring that I cherish!! Thanks DND
Great experience! Everyone is very nice and knowledgeable about jewelry. I will definitely refer my friends. Great job on repairing my ring.
Just went for service on my watch. As always, great customer service! Friendly, courteous, knowledgeable. I highly recommend DND Jewelers.
Absolutely love the service! DND Jewelers not only offers professional customer service, but they are knowledgeable and work hard to meet your needs with a quick turnaround. I brought my husband’s watch here for refurbishing and a battery replacement and was able to get in back in 24 hours just in time for Father’s Day! Thus Weill definitely be my new go-to jewelers for all my jewelry needs!
The staff were wonderful and patient with me. I learned a lot from Sam on the condition of my watches. Fantastic service
Sam was great to work with. I told him my ideas and the piece they made was beautiful. A special keepsake. Great quality and impeccable service. Will be back. A must visit if you are looking for that special piece of jewelry or want them to make something from your idea. Thanks Sam.
As always DND came through big time. I told Sam what I wanted and he made it happen in no time and with great quality. Their level of professionalism is unmatched in this region.
My fiancé and I went into DND Jewelers to see about having a custom wedding band made for my vintage 1926 engagement ring. Sam made the process fun and easy from the very start. He was professional, knowledgeable, and kind. The process was communicated clearly (walking us through it step by step since we are newbies) and carried out in a timely manner. We would 10/10 recommend DND Jewelers!
I have used DND Jewelers to resize my engagement ring and to solder my wedding set, both experiences were great. They are very friendly, very professional, trustworthy, and each time I received the call that my jewelry was ready before the expected timeframe. I would highly recommend!!
Sam was very friendly, informative and helpful. I needed to have 2 rings appraised and, although I was able to get an appointment the next day, I chose to leave the rings. The appraisal was completed sooner than expected and the information about the rings exceeded my expectations. I highly recommend DND Jewelers, and will definitely go back again!
Went in for a simple battery replacement, service was met with a smile and done in a timely manner. Very happy with my experience, very nice atmosphere. This will be my first stop for all jewelery related needs in the future. Thanks guys.
DND Jewelers carries high quality jewelry suitable for any budget. I love how much they care about their customers. Always welcomed with a warm greeting and a smile! Happy to say I look forward to working with them in the future!
I had an excellent experience with DND jewelers, it was my first time shopping for a ring, I was nervous and had no clue about rings/ diamonds but Sam showed professionalism, knowledge, trustworthiness and great customer service. I was happy with the end product. I recommend them to anyone.
My very, very old diamond wedding set needed serious restoration. DND replaced a missing diamond and restored the ring to “like new.” The ring is beautiful, I couldn’t be happier. It was done in a very timely manner and for a very reasonable price!
Great service! Such a welcoming environment. Sam and Diana were wonderful to work with. I would recommend DND for anything jewelry related!
DND did an incredible job replacing a lost diamond in my wifes channel set ring. She still comments on how it sparkles like never before!!! She could not be more pleased. In addition, I had DND perform a complete overhaul on my 18K Rolex President Day-Date (I have them service it every five years). Although the watch is now 41 years old, it looks great and runs as flawlessly as when it was new. I highly recommend DND for all your jewelry purchasing and servicing needs. They are the best in town!!!
Wonderful experience!! Best place to go for all your jewelry needs. Excellent service, repairs are like new, and a beautiful selection of jewelry. Couldnt be happier!!
Excellent service, professional and friendly.Beautiful pieces, so much to choose from.
Such a great experience!!!!!!! The ring was fixed faster than expected and the representative remembered my name!!! Great place to get your jewelry fixed !!!!
Sam booked my appointment, greeted and received my ring then explained the process for repair (it needed beading work). He was informative, helpful, friendly and personable. My ring was done a week ahead of time and I am very pleased with the results.We will be back for our future jewelry needs. Thanks Sam!
My family and I have been using this jeweler for YEARS! We have ALWAYS had a great experience with them. They are attentive, friendly, and knowledgeable. Any questions I have they always answer or find an answer. Any jewelry needs I highly recommend coming to them. They have great prices and great pieces!
Sam is a very knowledgeable jeweler. I have never met someone that treats his customers with such respect and honesty. The highest customer service I have ever received in any type of business. I would highly recommend Sam and DND Jewelers to anyone!
I needed an appraisal of a ring, contacted DND Jewelers and was able to book an appt for the following week, I wanted to wait as opposed to dropping it of, cost just a little more. The ring was confirmed to be everything it was advertised to be and the best part is that it appraised for twice what I paid for it. If you want peace of mind and assurance that the piece you bought is what it was supposed be, DND is your place to go. I also saw a lovely collection of items to purchase at reasonable prices.
DND Jewelers was outstanding. They were so easy to work with and were so quick with getting our beautiful custom jewelry made and sent out to us. They took a family heirloom and replicated it into a beautiful necklace for my mother. It was perfect and we could not be happier with how it all turned out. Sam was phenomenal and we will be coming back for all other jewelry needs.
Amazing customer service! They really personalize the experience. I was working with Sam, and he was great throughout. It never felt like I was being sold anything. He just helped us find what was right for us. I wanted to surprise my wife with a ring for our 5 year anniversary but I didn’t want to commit to one ring until she took part in the decision. I was able to put a small deposit on a custom ring and bring a ring with me on “loan” for our anniversary. Then my wife went in and looked at some ring options Sam and I had picked out. Then Sam let my wife take a ring for a test drive for a couple days until deciding that was the one for her. I never write reviews, but DND deserves the positive review.
Everyone was super nice and not fake! They got my repair done faster than they said it would be, plus it looks brand new! I will definitely be using them again
They were able to repair two rings beyond what we thought possible, and one of the rings is actually better than it was originally!!! The staff is friendly, courteous, and professional. I highly recommend DND Jewelers!!!!
What a wonder company to work with. They sell quality, beautiful jewelry. They are very patient and a pleasure to work with. I highly recommend them for your jewelry repair and purchase needs!
Great service, very profesional. I will come back for sure! Thank you!
Work done was of excellent quality. Family owned business, highly professional.. only jewelers I use
It is a little hard to find but well worth it! Friendly, professional family run business. I went in for newer repair of several items. While they were not able to do the work while I waited (due to the nature of the repair) they did have my items ready for pickup a full day early! I highly recommend going here!
Our experience with DND Jewelers was exceptional. From the beginning we worked with Sam and he was able to help us design my wedding ring even better than what we had imagined. Sam kept us fully engaged throughout the design and production process and the quality of their work is outstanding. We had visited major jewelry chains and found DND to be the best decision we could have made. We highly recommend them for all your jewelry needs.
DND was very professional yet personable. They remembered my name!They fixed my engagement ring for me. It was fixed beautifully. Their price was very reasonable, especially for the quality of the work.The only con would be the amount of time to fix my ring. It took 2.5 weeks.