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Woodard Automotive
18 Short St, Fredericksburg, VA 22405, United States
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Woodard Automotive

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fr
Review №1

This is by far the best automobile repair shop I have ever been to. The owner is fabulous and involved and the mechanic crew was clean, organized and knowledgeable.Very comprehensive to a suspension and alignment issue on my Jeep Wrangler.I will be back for all my unsolvable issues and for the oil changes and preventive maintenance on my vehicles.

Sc
Review №2

Im not from here and this is the first time Ive been to Woodard Automotive. If you are from this area or from out of town I would recommend this Auto repair shop. I met Lori and dealt with her. I found her to be very understanding. Trust me, I was in a bad spot. I was worried the repairs would be more than the value of my vehicle. I no longer have that problem and now have new front rotors and front brake pads. I dont believe I would have gotten any better and possibly not as good a price and service from my hometown of 30+ years. Thank you Woodard Automotive. You got an old stranger out of a serious jam. It was wonderful to see that in todays new and different world there are some honest, kind and hard working business people still around. Again to Lori and Woodard AutomotiveThank youScott OBrien

Da
Review №3

Excellent, excellent service and prices. Andy and crew are absolutely awesome.

An
Review №4

Took care of an inspection in a pinch. Honest, knowledgable staff. Made a return customer out of me.

Pa
Review №5

Lori, Andy, Brayden & Denver Are top notch. I had some work done to my 1962 Cadillac convertible,PERFECT! A place that can be trusted for work, reliability and professionalism

Ja
Review №6

My new go to. Honest, clean and efficient!

Gw
Review №7

Owners are very nice & they do good work with reasonable prices.

Ke
Review №8

Im going to leave out all the lengthy details. Dont go anywhere else with your vehicle. Andy & Lori who own this incredible company offer professionalism, honesty, value (1/2 price of a local FORD dealership), warranties, friendliness, expertise, timely work, thankfulness and much more. They do business the old fashion way. They treat each individual as if it was their only customer. WOW. Tomorrow is election day, I vote for WOODARD. Zero risk. A sure bet. No nightmares. No surprises. No guesswork. No worries.KENNY DOWN

Vi
Review №9

I recently moved to Fredericksburg Va and this shop is AMAZING !! Lori and Andy are the best ! Super friendly & professional ! Very TRUSTWORTHY shop. I have used places in pass who tried to scam me. This shop is as honest and nice as they come. Andy even personally has talked to my dad on phone to explain diagnosis/repair etc. ! I would highly recommend this shop to anyone !!!

B
Review №10

Top notch family team, over 35yrs of professional Automotive repair, brutally honest and fair market pricing... when I dont want worry, I take all my vehicles there! You wont be disappointed!

Ch
Review №11

This place is great, the mechanics are incredible and very trustworthy. Im very sketchy about people who work on my car but these guys are definitely 5 star worthy. Also the doggy and lady up front are so kind and extremely welcoming. Thank you all so much.

Ke
Review №12

Honest mechanics! Fair prices

Br
Review №13

I have had oil changes, inspections, and wheel alignments completed at Woodard Automotive, and they are always fair and professional. I recently purchased new tires and was told that my vehicles rear brakes needed to be replaced. I contacted Woodards and dropped my car off, expecting to have the vehicle brakes replaced. I got a call from Lori, who stated that the front and rear brakes were inspected and did not need to be replaced. Lori also explained to me the amount of available brake life left on the front and rear pads. I always admired their professionalism, but I now admire their honesty too! I WILL be going back and spreading the word about Woodard Automotive.

My
Review №14

Great place! I own a Saab and couldnt find a shop willing to take it on and they did! They figured out one major problem that two other shops couldnt figure out and when unexpected problems arose I was promptly called and had all options discussed with me. Their prices are fair and the staff was friendly and knowledgeable. Will definitely be taking my car and my wifes car there in the future.

le
Review №15

Quick, professional service that wont break the bank. Get what you need done right!

Ge
Review №16

This place is amazing. Ive gone three times so far and each time Im blown away by the professionalism, quality and price offered. This is a place that has earned my lifelong business. Would glowingly recommend!

Jo
Review №17

VERY PROFESSIONAL AND VERY RELIABLE X BEEN WITH THEM A LONG TIME X 100% SATISFIED.😁😎

To
Review №18

Great service and people. I have used Woodard for my F350 after others failed to understand my diesel truck. I am embarrassed I fail to be able to list their names even though they recognize me and my truck. Today they gave the extra effort when I showed up at their time of closing. The mechanic identified the foul noise was my bearings and stayed late to repair my truck. Awesome people. Their manager (lady at the front desk) is very on top of things since it was her suggestions with prior repairs to replace the Ford lock out hubs with a better brand which saved me now. She had also advised with a prior break repair higher performance rotors which again saved me today. Smart lady - very intelligent. Repair costs where much less than if I had used Pervis Ford which had not been able to offer the upgrades. Awesome people!!

al
Review №19

Lory is great and is always very welcomingTakes great care if our cars

Ja
Review №20

Woodard Automotive customer service is exceptional. They go out of their way to provide reasonable prices, transportation within reason, and in some cases free use of a vehicle. Oh, they do great work!

Da
Review №21

Andy installed an Eaton TrueTrac in my 2017 Ford Transit XLT350 van. I couldnt be happier with the quality of work, the customer interaction, the timeliness of the work, and how I was kept completely informed of how the work was progressing. There are numerous details about this install that must be done correctly. I was aware of them before I inquired if Woodward Automotive could to the work. In my initial conversation with Andy, he mentioned all of these details without any prompting from me. When I got my van back, the differential was totally quiet. This was one indication to me that the install was done correctly. I had read in a Ford Transit user forum about other experiences having an Eaton TrueTrac installed who didnt have as positive experience with their install as I did with mine. Some had done the install themselves and some had it done at their local shop. The result I received from Andy and Woodward Automotive couldnt have been better. It says to me that you can have them do whatever work you need done and you will end up being satisfied with the result.

Br
Review №22

You wont find more honest mechanics! I just moved to another city and I wish I could still take my vehicles to them. The owners are wonderful people, and great to chat with. I appreciate all you guys did for me! Ill still refer any friends in Fredericksburg there in a heartbeat!

Ka
Review №23

Great experience going to Woodard for my state inspection! First time using them and they were very helpful over the phone prior to dropping off my car and were able to finish the inspection in short amount of time and at a really affordable rate. Thanks so much!

Ma
Review №24

Went here to get an auto inspection. They were fast and professional! Will definitely consider them for our future automotive needs.

Jo
Review №25

A pleasure working with this shop. Very friendly, quick and professional.

So
Review №26

I have used Woodard Automotive many times; in fact, I drive from the Holly Grove area in Louisa County - about an hour drive - just to come here and I will continue. Today I had a State Inspection done and I asked them to check for a blown fuse for the cigarette lighter/accessory port, which they did and replaced for no charge! Andy and his wife Lori run this shop and are not only incredibly nice folks, they are honest as the day is long. An honest mechanic is often hard to find and as a woman, I have been bamboozelled more than once by mechanics who bet on the fact that I did not know anything about cars to wring a few (or many!) extra dollars out of me, but I know that wont happen at Woodards!

Le
Review №27

By far the best run shop I have been to. Inside the waiting area is clean, well decorated, smells great. Laurie ( sp) I think her name is- makes you feel like family. My kids were very comfortable there. The techs are great, knowledgeable- quality work. I will be bringing all my cars here.They go above and beyond, literally!!Couldn’t have done it better if I worked there myself! High standards, it was a great experience.Thank you guys so much!!!!!

Jo
Review №28

We broke down on our way to NJ from Florida. These folks diagnosed and repaired the vehicle the very same day. They are a breath of fresh air in the auto repair business. Thank you so much Laurie! We made it home. God bless!! John & Colleen

Er
Review №29

Made 2 visits to Woodard and both times I was worked into a busy schedule and received professional work in a timely manner, I wont hesitate to say Im a satisfied customer and Woodard AUTOMOTIVE will be taking care of my vehicle maintenance during my stay in Virginia!!

Ed
Review №30

Wonderful place great

Di
Review №31

First time customer based off the good reviews I had read. I was very pleased with their quick diagnosis and repair of my car! I also like how their property seems well kept up, clean, and not overly crowded. I felt comfortable dropping off my car in the evening after they had closed. I will be returning!

Ja
Review №32

Nothing but great things from Woodard! Will definitely be coming back if I need more work. The best customer service Ive seen in a long time.

Ni
Review №33

I was traveling when my a/c stopped working. This was the closest place to me. They charged me $1045 to evacuate & recharge the a/c system & to replace the compressor. Not even a year later, the compressor has stopped working and, conveniently for them, I am just outside of my warranty by a few miles so the response Im getting from them is very lackluster. The woman at the shop actually said well I didnt make the compressor. I honestly feel that as a solo female traveler, I was taken advantage of by this shop. I wish I could give negative stars for the simple fact that I literally wasted over $1000 here. I could have taken my vehicle to a big name shop & been covered.

je
Review №34

From the time I dropped my vehicle off I was updated every step of the way. I was quoted over $3000.00 by a franchise shop for repairs that was done by Woodard auto for a 1/3 of that quote. Very professional and friendly service. I found a new go to mechanic for all my vehicles !

Cy
Review №35

Highly recommend. Extremely trust worthy and reasonably priced.

Tr
Review №36

Awesome place to get my vehicle worked on

Br
Review №37

Woodard is the best! Honest and up front about the issues with your vehicle. They tell you the cost before the work is done. I trust them 100%!

T.
Review №38

Excellent team, honest, affordable. Highly recommend.

El
Review №39

Totally recommend this place, my family and I were traveling down south and our vehicle was overheating. they diagnosed the problem and topped off coolant with no charge. Very honest. Thank you again for the great service.

TR
Review №40

I love the fact that they are woman owned!! I went there this morning for a state inspection. This is going to be my “go to” shop. Great customer service. Lori and her staff were so considerate of my time. They were so pleasant and professional...... and their bathroom was clean. 10 stars Lori!!!

Se
Review №41

Best service I ever got from a mechanic. Andy knows his stuff and caught issues with my car that even the dealership didn’t catch. To add to it, I work weird hours for work and the shop works with you. Today I was getting a sensor replaced and they drove my car to my home when finished saving me from walking or booking a taxi. Can’t ask for better service.

St
Review №42

Trustworthy mechanics. Friendly and knowledgeable service writer. The best wheel alignments I have ever gotten. This shop has a modern, high-end Hunter Hawkeye Elite alignment machine. Their alignments are so reasonably priced and they have always been right the first time, and I am incredibly picky. I am hard to please and I recommend this shop.

Da
Review №43

The very best service. Honest, reliable, friendly, and always helpful.

Ol
Review №44

Went in thinking I was about to spend close to $1000, left spending $65.Fantastic, honest people.

Ma
Review №45

We had a highway emergency minutes before closing time, and the crew at Woodard graciously stayed around on a Friday to help us get back on the road! THANK YOU for being kind, generous, and going above and beyond for out of town strangers!

ja
Review №46

Excellent work, done quickly, at reasonable cost. I had a check engine light on and when I had the codes read by someone else it sounded really bad. The Woodard team diagnosed my problem, recommended a simple fix, made the repair and I was on my way.

La
Review №47

They did great. Had my van towed down on Saturday, got an estimate done Monday morning and fixed by 330 that afternoon. Final tally actually a little lower than the estimate. Great job.

Ci
Review №48

Friendly, very knowledgeable. They fixed my air conditioning problems. We are happy to be able to drive home to Florida in Air Condition Comfort. Yeah!!!!! Easy to get to off 95.

be
Review №49

My husband and I have used Woodards Automotive for at least 15 years now. We have found them the most honest and reliable automotive dealers around. When the new owners took over they proved to be the same. I want to be a patron of a business full of honesty, integrity and a friendly smile. And I know that if I took my auto to a dealership that it would cost me so much more and who knows if they did what they were supposed to do. Kudos to Woodards Automotive!!

Ka
Review №50

I was stranded on I 95 and towed to Woodard Automotive......what an awesome experience....very clean (reminded me of Fast and Loud).....excellent staff......very accomadating....would reccomend this place to anyone

Li
Review №51

Andy and Lori have been taking care of our vehicles for years. Im glad to have a place where I feel confident Im going to get honest, competent and reliable service, and they stand behind their work. They also do a great job at trying to keep your costs to a minimum!

Jo
Review №52

I love this place they treat you like royalty and really mean it

Ja
Review №53

Im a single father of two toddlers moving from Maryland to South Carolina and then my truck breaks down. Im on the side of the road crushed! I google a close by shop, motel, tow service which lands me here at Woodard. They got me a deal on the tow and found the problem at a really great price. I honestly thank God for this place! Really friendly service...

St
Review №54

Theyre the finest mechanics Ive come across in years. Theyre efficient, fast, professional and get this..... Honest too. They were fair in their prices and being a single mother going through some rough times right now if my car were down right now I wouldve been done. In less than 2 hours my car was fixed. Thank you Laura and the crew. Youre right. This was better then doughnuts. Have a blessed 2019.

lo
Review №55

This was my second visit and just like the first it was fast and friendly. Local coupons drove me into the shop but customer service compiled me to review. I definitely recommend these guys. Usually when you walk into a shop for inspection they try to up sale services and repairs to offset having to do inspections. That’s not the case here and I appreciate honest people.Branden

El
Review №56

I have worked with Andy and Lori in servicing my vehicles for years. Great customer service and honest answers to your vehicle needs. They will go the extra mile to locate hard to find parts while offering fair pricing!! All around great family run business!!

Ch
Review №57

Woodard has been our go to automotive shop since we moved to Fredericksburg 10 years ago. Honest and friendly. I tell everyone to take their vehicle to Woodard.

Mi
Review №58

Andy and Lori are the best!

su
Review №59

I havent been yet. Soon

Lo
Review №60

Wayne and Mike are some of the most honest and trustworthy guys I have ever run across in the automotive industry. While traveling from Florida I went in with what I thought was a major problem, they got me in right away, complex the repairs the same day and at a fraction of the cost I was anticipating.Great place!!

Gr
Review №61

Excellent, HONEST place!! Everyone there treats you as they would want to be treated! We aren’t close but I drive for their excellent service!

Ro
Review №62

Nice people. Fast and courteous.

Li
Review №63

Just had major work done on my CRV. At Woodards Automotive. I cannot emphasize how meticulous Andy is and how professional he is. Lori makes you feel like family from the time you walk in the door.If you need a vehicle worked on, definitely need to take it to Woodards Automotive they are very good people

Ha
Review №64

Quick and easy service for walk in. Thank you.

Da
Review №65

Absolutely the best repair shop in town!

SA
Review №66

Great services from the front desk lady and excellent advice from the technician, I wish I could rate more than 5 star service.

Pa
Review №67

I just had a new exhaust and brake work done to my 65 Chevy impala. Top-notch operation

De
Review №68

Nice and friendly got the job done real quick the coffee is hot they made me feel like part of the family

Ge
Review №69

Andy and Lori are great. Go here. I happened upon them after dealing with a check engine light for 6 months and several mechanics including the Dodge Dealership. No one could fix the problem. They assured me they could. They fixed it in a day. When the light came back on due to a non OEM part they took it right back in and installed an OEM part at no cost. I offered to pay them the difference in cost because they were only trying to save me money with the aftermarket part but they wouldnt accept it. They are honest, fair, and very reasonable.

Re
Review №70

Had a great experience. Andy was the best mechanic. He helped me and my aunt right away. Was so kind and friendly. Very quick to help. Also knew what the problem was right away. We had a bad battery. He told us where to get the battery. Then put it in free. Could not be more greatful for his help on our road trip. Didnt wanna be stuck in VA. We drove from naples to ct.

Ch
Review №71

I own a dealership around the corner and we use Woodard for service and inspection. Class A Operation!

je
Review №72

They are great guys5. Friendly and knowledgeable mechanics. And very fair on their prices.

Co
Review №73

Honest folks

MJ
Review №74

Very detailed and fast on their service.

la
Review №75

Love these ppl very fair

Ma
Review №76

Brought my classic Chevy pickup in for front end allignmt and received fantastic work & service!! Very pleased. Highly recommend this shop to everyone!!

Ma
Review №77

Wayne was wonderfull, its the best experience from a mechanic shop iv ever had. traveling from Pensacola to Maryland and back, they took very good care of me! changed my starter in no time! thanx Wayne

We
Review №78

They were awesome. I needed an inspection on a Sunday and during the owner change, I got what I needed.

Gw
Review №79

Very friendly people!

Wi
Review №80

Very nice and honest people professional they know what they are doing.real down to earth folks

Ka
Review №81

Two days after my boyfriend and I started financing a car, the check engine light came on and our hearts sank. We couldn’t take it back to the dealer because he had already told me twice over the phone it “wasn’t his responsibility anymore” and we were feeling very disheartened.We took our car to AutoZone to have the dash thing checked for a code. They told us the code said it was the air intake hose, but we’d have to take it to an actual mechanic to get it hooked up to a computer and actually diagnosed.That’s where Woodards comes in. I called, as my boyfriend was driving, and explained the situation and asked how much their computer diagnostics thing would cost. The very nice woman who answered the phone said their diagnostics testing is $99, and to be prepared because a lot of the time when the air intake hose code comes up, it means something else.We really didn’t have $99 to spend, but we said screw it because we sincerely need a working car.. which is why we bought it to begin with. Little did we know how the next few days would pan out.We ended up taking it to Woodards and they did their test and the kind lady said ironically, it IS just the air intake hose and she didn’t even charge us for the $99 because it was what AutoZone said. She mentioned that her mechanic that looked at the car also thought it sounded like our alternators bearing was going.So great. I’m just immediately crying because we JUST got this car and literally two days later we’re having to shell out almost $750 to get it fixed. Really sucked.We immediately had the money to get the air intake hose fixed, so Woodards ordered the part for us and the next day we went and did that. The owner again mentioned the alternator and we said we’d try to come up with the money over the weekend.It took us over the weekend to come up with $500 and today on Monday my boyfriend went to get it fixed. I was very ill so I couldn’t go. But when he came home and I road in the car..Guys, it’s like a brand new car. The sounds it was making, it isn’t making anymore. It’s riding and driving so much better. Woodards knows their car stuff. They really do.My boyfriend and I will be forever taking our little white Chevy back to Woodards for all of our car needs. Thank you guys so so much for being so transparent and fixing everything that was actually wrong with it. We don’t know how to thank you.It sucks so much that the dealer sold us a broken car, but we’re just so thankful to have found a trustworthy mechanic and very down to earth, caring people to trust our car with.If you need a mechanic and are in or around the Fredericksburg area - go here!!! (The owners puppy is ADORABLE also!!!)

T
Review №82

Great service mhm

Do
Review №83

Excellent service, reasonable repairs.

Jo
Review №84

Honest guys. Great and fast service. Thank you Wayne!

Re
Review №85

Ideal location. Knowledgeable technicians, good service.

Te
Review №86

Another great experience !

Ki
Review №87

Best shop in Fredericksburg area!

Al
Review №88

Great customer service!

Je
Review №89

Great service!

Ay
Review №90

They do honest and good work

St
Review №91

Great people, great service! Quality vehicles

Sa
Review №92

Not happy for the service overcharge

Ja
Review №93

Kind of affordable

Pl
Review №94

Great service

Information
24 Photos
94 Comments
4.8 Rating
  • Address:18 Short St, Fredericksburg, VA 22405, United States
  • Site:http://woodardauto.com/
  • Phone:+1 540-373-5269
Categories
  • Auto repair shop
  • Car inspection station
  • Truck repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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