Expert Technicians, fair prices, and they work with your budget. In addition if something goes wrong they go out of their way to make it right! I would recommend them.
Sales associates are awesome. Would recommend 10 out of 10 times.
They are very friendly and so quick!! I got an oil change and a state inspection and was prepared to wait there for an hour but they had me in and out in under 30 mins. I would definitely recommend them. This was my first time going and I will definitely be a returning customer!!
Great Service !! I came in for a safety inspection on my Ford F-150 and they noticed and fixed a vacuum hose and cleaned my battery terminals at no charge. Now that is the first time I had an inspection without someone trying to nickel and dime me for minor repairs. They now have me as a customer and I strongly recommend these guys and the customer service lady at the front desk. Very sharp and knowledgeable. I am very impressed..5//5/2021 Just had my F150 Lowered and Leveled. These guys are excellent, professional and prompt. They are super smart and performed the work to a T.. Only place I will be taking my vehicle.Len
Brought my VW Jetta TDI in for a timing belt change. They did a great job, didnt tear up my timing cover or leave greasey handprints all over my car. Car has over 600 miles since changed, water pump isnt leaking and the belt is still flush on the cam pulley so the job was done right.
Diesel Doug is the man. From the basics to the more extraordinary Coops can make it happen for you.
Staff is awesome and there work is top a grade thank you guys for being honest reliable and affordable
Coops is amazing. They really care about their customers and are just fun people to talk with. Ive always had a fair deal working with them.
Coops staff and quality of work is above reproach. Super upfront and honest. My vehicles alternator went out and with a quick diagnosis they were able to give me a few options on what could and needed to be done to get me and my family back on the road safe again! Thank you to all the staff for an outstanding experience.
This business is awesome. New to the area and needed a state inspection for one of my cars. Called them and decided to give it a try. Perfect timing and took car right back for inspection. Found a light was on and performed diagnostics. Once reset light cleared. They didn’t charge me for the diagnostics. They were friendly and professional. I will definitely go back for my other needs.
So grateful for the honesty and kindness of this shop! I took my vehicle in for something that I thought was going to be an incredibly costly repair and instead they told me it was a decently cheap part and a little bit of labor.Dan was my mechanic and kept me in the loop with the whole process and Aliks was super welcoming from the second I walked through the door to the minute I left.There isn’t a chance I will use any shop other than Coop’s.
Very good prices and very good employees.
Its hard to find a good mechanic which you can trust and offers fair prices. I finally found one.
Really wonderful service! I had a flat tire from a screw and they were able to fix it within 20 minutes for $15. The guys were good-humored and informative. Ive been looking for an honest, local auto shop and Ill be coming back for oil changes, etc. in the future! Thanks!
Friendly staff did there best to get me in and out from my experience i would recommend this place. If its not to late there accepting toys for kids wrapped or unwrapped and you get a chance to spin a wheel for free stuff or discounts on services if i remeber correctly.
Highly recommended! Needed an inspection ASAP and they were able to get me in the next morning. Saved me from unnecessary costs and repairs. Thanks Dan!
Well just figure out my inspection was due, last day of the month. But arrived at Coop early before opening. They arrived and explained that it will be a while. But they got me done early and car inspected. The customer service is nothing but outstanding, another great experience at Coops. If you want honesty and great service. This is where you need to go. Thanks and Merry Christmas!
Theyre super friendly and really good priced! My inspection was $16 and they told me exactly what I should keep an eye on and how to keep check of specific things. Theyre really helpful with questions and will do what you need for the best price!!
Tray was extremely helpful and courteous, examined my pick up, Nissan frontier 275k miles, and confirmed my suspicions. The engine was done. I offered to pay him for his time and diagnosis, but he refused to accept, stating he himself had recently been in the same situation and wished me well while directing to car lots down the street where I was able to trade in my pick up. Coops is in Fredericksburg VA and I was returning to Florida and with their help I was able to be on my way that afternoon. Thanks again Tray and the staff at Coops.
Great people and quick service. Really good value.
The guys at this shop are great! They waste no time getting your car underway && provide excellent service! Highly recommended!
As someone who has worked in the Automotive Industry for 18+ years I have to say that The Coops Team is awesome!! They installed a 6 lift on my truck and they did a great job. Excellent customer service, great communication and fair pricing. I will be bringing my truck back for all my service needs and wants!
If anyone can LOVE an auto repair place... I LOVE Coops Auto. The people, the service, the professionalism, EVERYTHING is TOP notch. Very thorough in everything they have done for me and my car.I WILL and I am bringing my car back to Coops anytime I need repairs.
I needed an inspection, and of course something needed to be fixed. Not only did they find me a less expensive replacement part, but the estimate was right on the money with final costs. It took a little longer than expected, but when they realized I didn’t have another vehicle for the weekend (and I had to work), they got the work done on a Friday afternoon. Everyone there is so nice and they explain everything. I highly recommend them for any car repairs!!! Definitely a five star experience!
I just moved down to VA and had car problems within two weeks! Finding a trustworthy auto repair shop for a woman is ALWAYS next to impossible except in this case. Justin was wonderful on the phone and just as nice when I came into the shop, where he introduced me to the manager Kevin who, through his knowledge and experience with cars, made me feel comfortable almost immediately. My car is running perfectly now and at a much more reasonable price than I would have paid in CT thats for sure!!! I give this shop as many thumbs up as you can give!
Dan is your man! Last minute work needed and next day appointment with quick and affordable service.
The experience I had here was all around fantastic. I brought my car in and told them what my issues was after already being quoted over $400 by a different shop and they immediately took a look at my car to not only let me know what was wrong but that I could be fixed for less than half of that price. While my car was in service the kept me updated during the whole process instead of leaving me to wonder for hours in the waiting room and I was also accompanied by there front desk attendants that had a level of knowledge that would be expected from a mechanic. Everything from the customer service to me hearing the way they treated every guest like it was there only customer wasnt something I was used to from an auto shop but coops gave the whole experience they arent there for there wallets they are there to make sure you on the road safely and efficiently and there level of service shows it. I would reccomend the shop for literally all of your cars needs.
Great service, very knowledgeable staff. Will continue to bring my truck in for service.
I highly appreciate the team that works at this shop. Everyone is very friendly and informative about what they do. I had tons of questions and for each one there was a understanding answer towards the question. Great customer service, great work and great pricing. What more can you ask for? I highly recommend going there to have work done as I am looking to do more business with them myself. Thanks everyone .
I am a new arrival to the Fredericksburg area. I have been searching for a reliable auto repair shop and Coops is the place. I have had two automobiles inspected and the exhaust system on another replaced along with some other work. Coops has done an excellent job and the rates are more than fair. I will continue to use Coops as my auto mechanic shop! Great jobs guys, thank you!!
Took my lifted truck in to get and alignment. Not to many places do that around here suprisely. Anyways they took really good care of me replaced some parts on my truck and drives like a brand new truck now. Would highly recommend this place to anyone.
Coops Auto Repair has the most knowledgeable mechanics and customer service oriented staff out of all of the auto repair shops and dealerships that I have taken my vehicles to over the years. They do not take advantage of their customers, are up front and honest, have extremely fair pricing and have never pushed me for unnecessary repairs...unlike the place that I took my car to before Coops who told me that my cabin air filter needed to be replaced and 2 other replacements similar to that, (which I had just had done within the past 4 months, so it was impossible that it needed to be done again.) Honestly, there is no other place like Coops that I have found in 22 years. I will not be taking my vehicles to any other place from now on. With my most recent car breakdown, I dealt with Trey who was absolutely fantastic. I highly recommend Coops Auto Repair.
Trey was particularly helpful. They went the extra mile to inspect my vehicle and minimize my costs to get my car roadworthy again!
My first time there. I had a state inspection done on my car. The staff was fast and efficient. Kelly, at the front counter, was wonderful. She was friendly, knowledgeable, and just seemed to really enjoy her job. I will definitely be back in the future.
Came in a few weeks ago and Justin and Kelly were beyond informative and willing to assist me. I had good conversation and did not feel like I was getting screwed around like every other repair place. Their stupendous assistance paired with Kevin’s immaculate mechanic work definitely makes this my go to place for any future vehicular needs. 5 stars and 2 THUMBS UP! 👍🏼
Great customer service
We where traveling home when we had a U-joint that went bad. So we called coops an Brad said bring it in an they would give it a look. They got us right in a fixed our truck. They got us back on the road in no time. Brad an everyone was nice. Quick service. Would recommend them.
Very friendly and honest shop. I have had a tow hitch, custom wheels and tires and state inspections performed here. They get you in quick good prices and quality work. Highly recommend and Saturday hours work for me.
Great service, great people, and great prices! What more could you ask for? I will be bringing all of my vehicles here from now on!
Great service and pricing. Tech removed my tire in bay and rolled tire into lobby to explain how tire was wearing so that I could make an informed decision. Also, he let me know that my front brake pads were worn and needed replacement very soon. Tech replaced pads on schedule and I was on the road back to Woodbridge. This inspection and repair saves me money and gave me confidence to take my trip to South Carolina and back over the weekend.
I dropped by for a state inspection. Stacy was very efficient and had my car ready within the hour. The shop was clean and very welcoming. I will definitely be back for maintenance services when the time comes. Prices are very fair!
Very cool people boyfriend got a inspection here and the people was very informative and super nice
Installed lower springs on my car. Very knowledgeable. They did a great job.
This place is great. I wont trust anywhere else with my car. Im always well taken care when I go, especially from Stacy. They treat me like I know what Im talking about when it comes to my vehicle, and not an idiot. Thats much more than can be said about everywhere else I have been in the area.
The service I’ve received at COOP’S has always been outstanding! If you need great service and honesty this is the place to go. Stacy and the mechanics take the time to explain what needs to be done in terms you can understand. Thank you Stacy and Kevin!
I have to say you guys are doing a great job! had a issue with my work truck and they fixed it really fast! Mr cooper your men and women are doing a really good job! I will continue to return again.
Great service!! They truly go above and beyond to make sure you have a great experience at an excellent price! I highly recommend!
Today was the last day to get my vehicles state inspection completed. I went around 1:30pm and was told it would be about 30 mins. The staff was extremely nice and I will definitely be returning. Thank you Bob the inspector and Stacy Jones, I appreciate your urgency on short notice.
What a great find on a side street. They were all so nice and treated with respect as a lady. I needed my car inspected and it was done within 30 minutes. I will go back for any future work. Thanks Stacey. Donna Via
Took my car in for a state inspection, no appointment, just a walk in and car was done within an hour. Super friendly and amazing service!! Would highly recommend and Im making this my normal place for all my car needs.
Great place and great people! Always know what their doing and always get it done in a timely manner. Definetly recommend!
Outstanding service, they listen to details. The mechanics are experienced, every repair and reccomendation is explained. Prices are affordable. They have even gone out of thier way to try and find accessories for a car that is a limited edition and hard to find parts for. Thanks Coops :)
Coops has been the best auto repair shop I have found. I have been using them for years. As a woman I went somewhere else for a quick inspection and I failed I immediately went to coops told them why I failed and they checked over my van and were shocked by what I supposed failed for and how much this other company wanted to charge me to fix it. And since then no matter what issue I have coops is my first and only call. I know that they will treat me fairly and not try to jack up what is wrong just to get more money out of me. It doesn’t matter how big or small the work I need done there they cover everything. If you are looking for a shop to take care of you and your vehicle then Coops is the shop for you.
Everyone is super nice here and thorough with my inspection. Great work guys! Will be coming back again with my other vehicles. 😊
Customer service there is excellent. they will work with you to find the part you need, and everyone is always friendly there good vibes there at all times
Great place to visit. Found this establishment under state inspection and they took the time to do the job correctly and also gave information about my vehicle. Will use this place for all my vehicles needs. Thank for your time today.
Coops &Big Foot have the best atmosphere and nicest people working there. They dont care so much about the money as they do their customers. I recommend them to any one and everyone that is looking to find a good mechanic that will treat them with respect and get the job done right in a timely manner and correct the first time.
This group of folks a awesome. Talented and detailed in any type of auto mechanic projects. Get it done rite!
Stacy at Coops keeps our fleet vehicles on the road. Always fair, always honest, always friendly, always reasonably priced. If you need work on your vehicle dont hestitate to have Coops help you out.
Big thanks to Dan and everyone at Coops for the amazing customer service and hard work out in on the civic. It is a great thing to know the vehicle is safe and reliable now!
Great personal service! Very customer oriented and helpful. I could not ask for better.
This place was AMAZING! Fast service and the employees were so friendly!! I will continue to come here for any car needs!
Amazing staff and helpful service. I got an oil change and car inspection in 30 minutes as a walk in. Beat that ... I dare you.
Wow! What a great place! Friendly fast and price was on the Mark! Outstanding! Definitely will be back!
Everyone was super nice and helpful and got my inspection super quick and I was out the door. I would definitely recommend this shop!
First time taking my car there for an inspection received great service and friendly staff. Will defiantly recommend.
They will go out of their way to ensure that you are completely satisfied and find an alternative solution to meet your needs and budget.
Brought in a problem custom car and Stacy and his team did solid work! Price was good and he is still checking on solutions for other issues. Needed car back for a show and they made it happen!!! Not my first time there and after this visit they are my go to shop for everything!!! Solid work Stacy and team!!!
Everytime I have gone here there is great customer service, they have educated me about my car, and its reasonably priced.
Good price and good customer service.
Outstanding service and extraordinarily fair prices. These folks are honest and talented.
Good service at fair price.
I came for a state inspection, very friendly service!
Wow! I’d give them 100 stars if I could! Kevin and Kelly were the absolute best!!! I bought my Kia Sorento 6 months ago from Radley and within a month it was making this terrible whining wind up car noise which I was told was the power steering pump and it would cost 1000.00! Then a family friend said I just needed a power steering flush but that still didn’t make sense there was nothing wrong with my power steering at all. Took it to Kevin at Coopers and he figured it out and fixed it right then and for 1/10th the original quoted price of 1000.00. Very awesome customer service and very honest! My car is running like a charm and so quiet!!! Finally! I’ve been dealing with this for months and I’m so appreciative that I got told about them!
Honest and friendly staff.
Great service
Every one dreads getting their inspection sticker. This place made it so easy and the service was wonderful.
Great place very professional, prompt and courteous . They have my business from now on,Aaron
Great place !
Great prices, and REALLY good customer service, not going anywhere else again ! Thanks guys Virginia’s #1 Shop
I STARTED WORKING AT COOPS THIS TUESDAY, I SEE THE WAY THEY HAVE BEEN RUNNING THIS SHOP AND THEY ALWAYS HAVE THE CUSTOMERS BEST INTREST IN MIND. THEY ONLY RECCOMEND WORK THATS NEEDED OR DUE AND THE TECHNICIAN KEVIN IS VERY SKILLED AT ANY TYPE OF VEH REPAIR. COOPS WORKS HARD AT MAKING EVERY CUSTOMER VERY HAPPY WITH THE EXPERIENCE THEY HAVE HAD WITH THIS REPAIR FACILITY. I AM LOOKING FORWARD TO SEE WHAT ADDED BENEFIT I AM ABLE TO BRING TO THIS SHOP. I AM LOOKING FORWARD TO BEING PART OF THE COOPS FAMILY.
These guys are awesome! Will definitely be coming back here!
Great service. Take the time to explain whatever problems they find and are great at explaining the various options available for corrective action and the plusses and minuses of each.
Quick and easy state inspection
Very quick inspection, very nice staff. I was in and out within about 30 minutes.
Friendly, professional and fast! Today was my first visit but not my last.
Excellent customer service
Trusted mechanics! Honest, caring
GREAT COMPANY!!! GREAT STAFF :)
Very knowledgeable and inexpensive
Great place and greater prices
I came in to get a few repairs on my vehicle but i had to walk out within 5 minutes. My normal guy i deal with, Justin, no longer works there. The people make the place, i wont be returning for buisness under the new management. Thanks
All around awful will never be returning, would not recommend anybody go here.
Honest
Its ok service wasnt that good
Fast friendly and affordable.
Very good serviceThey treat you as you deserve