I called Spectrum/Dry House for my parents house for a whole house disinfection after both of my parents were hospitalized with covid-19, to remove any trace of the virus. They were on site for cleaning the day after providing a quote, and had the entire house done in 3 hours. The crew was extremely thorough, with carpets, hard surfaces and purifying the air. Josh and his team use strict safety protocols for sanitizing and made it much easier for my family during a difficult time with not having to worry about lingering contamination in the house. They provided peace of mind that other family members can re-enter the house without risk of exposure and allowed us to focus on the other life changes created during the illness.
Called on a Tuesday and they sent John out first thing Wednesday. I was notified when John was enroute and he arrived on time. I ended up requesting to double the areas to clean, and John came prepared for extra work and gave me an acceptable quote on the spot. Wood floors were protected, the job was done well. John even sought my approval throughout the cleaning process. Although I clean my carpets regularly with a home carpet cleaner, with 3 kids and a dog they really needed a professional cleaning. I was impressed that my 16 year old, ivory carpets came out looking beautiful again. Spectrum provided spot remover and a promise to come back if any area was not cleaned to my satisfaction. I recommend Spectrum and will definitely use them again.
I called Spectrum for Carpet cleaning for my house. I needed to have it cleaned pretty quickly. They responded right away and came that same week. They were professional and did a good job.
I just purchased a home and it had an awful dog smell all in the home. They did an amazing job and went above and beyond what I could ask for when it came to cleaning the carpet and trying to get the smell out. Unfortunately they didn’t get the dog smell out of the carpet but I don’t blame them for that. I believe the carpet is just unsalvageable. They were very thorough and tried and for that I am appreciative.
I have known Josh for over 2 years. When my basement was flooded and I was in dire need of assistance, he came out quickly after my phone call to review the situation. He had a crew onsite within 24 hours and had all the wet carpet removed and the drying process started. Since that event, i have used his carpet cleaning services on a repeated service and have been very pleased with the quality of work. Josh is very professional and cares very much about the satisfaction of his customer. I would recommend his services to anyone that needs restoration or cleaning services performed.
John H was on of the best staff that was sent to clean my carpets last week. He was extremely professional and understood my basic needs. I’ve used Spectrum the 2 years I’ve lived here and he was by far the best staff member that’s ever worked at my home. Thank you for providing great service without attempting to add a bunch of services I do not need at the moment.
Had a spill on a cream color carpet in our master bedroom. We called Spectrum Carpet cleaning company. They showed up early the next morningAnd did a Great job. They got the stain out and cleaned the complete carpet. I Highly recommend this company and look forward to use them again. Great Price Great Fast and professional service
Steve the technician did a great job. Did a really good job explaining what he was doing and taking his time to make sure he got the spots out of the carpet. Didn’t leave a 5 Star review because they were late, but Steve did call and let me know he was running late. Would definitely recommend them!
Awesome job again, many thanks! You got me in in my limited timetable and made the buyers of my house very happy. New customers for you I hope. Highly recommend!
Very pleased with how my carpet looks and smells!Professional and courteous. In and out with little fuss!Will definitely be using again!!
Great experience. The price was just what we expected and they did a fantastic job.
I worked with Gavin and Deion and they were both friendly and great to work with. They were able to explain to me in depth the work of the carpet cleaning and it was great conversation. Thank you all for helping me during this time. They both got hugs from me, I was very appreciative of their work ethic and friendliness.
Great experience today on a ceramic tile cleaning. The tech was on time, efficient and friendly. I will recommend this company for sure!
I contacted Dry House Restoration through Maryland Carpet, to arrange for cleaning of my queen size 10 deep box spring mattress. To my surprise they offered me a noon appointment for the very next day. John H. notified me an hour in advance that he was on his way and arrived punctually. He worked promptly but was friendly and patient with me in explaining the various steps of the cleaning process (surface cleaning followed by strong vacuum). I was advised honestly in advance of the price of the cleaning ($249.); John gave me some dos and donts on spot cleaning and warned me that it would take 24 hours for the mattress to dry. The mattress which had been heavily used and had some pet stains now (two days later) seems immaculate. Most forms of payment are accepted. Time will tell, but I feel I can rely on this company.
They were perfect. Professional, friendly, prompt, responsive and quiet. I forgot he was here. They did a fantastic job on a difficult to clean burber carpet.
I had a doggie issue happen, and Spectrum was so quick to get to me and very professional and polite. Will absolutely use them again and again! Thank you so much for coming to my rescue!
They are really nice people and they sure do an excellent job of cleaning carpets!
Its never a good situation when you realize you have water in your home, regardless if its a water main break or the backup of a sewer. When we experienced these, we were quite pleased with the response time and the professional manner in which our concerns were handled. We had several very large wool rugs that had to be removed from the premises and cleaned off site. We were pleasantly surprised with the turn around time of these rugs, and very happy with the clean-up services provided throughout this process.
Great experience from quote to completion. Ease of scheduling and quality work. Definitely recommend to anyone!!!
John was awesome, shared the challenge I had with a pet and he made the carpet smell and look like new! And I am super picky! Thank you John!
Daniel and team arrived and exceeded our expectations on the services provided. Reasonable pricing and timing to complete carpet cleaning.
They are very complete and trustworthy. Price was a tad high but the quality is definitely there.
Dry house restoration will always exceed your expectations when it comes to water, fire, or mold remediation services. They are extremely professional, knowledgeable and take their work seriously. I would highly recommended this company to anyone who needs their services!
Easy to work with, friendly service, excellent response time, and clean carpet results.
Friendly, knowledgeable staff. Patient with talkative toddlers. Would use again.
Josh and his team were great to work with. Very prompt and professional. Did a great job on cleaning my carpets and area rugs!
They did a great job and the technician was amazing. Highly recommend
Did a great amazing job! My kitchen flooded while I was away for a weekend trip. They arrived fast, were professional, and kind. They billed the insurance directly and made me feel very relaxed.
Very pleased with entire process. Highly recommend.
EXCELLENT customer service!!! Very responsive to customer’s needs, friendly, professional, couldn’t be better!!
We have enjoyed working with this organization. They have friendly staff and knowledgeable techs, who respond in a time sensitive fashion
On time, efficient and a very good job.
Arrived on time, courteous & professional, expert cleaning
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