Absolutely the best place to stay in Atlantic City!! Loved it and they took CoVid-19 very seriously!!

Elaine is one of the rudest people, in customer service, I have ever dealt with. She should not be working in a customer service environment if she is unable or unwilling to treat every customer with respect.My issue stems from a loss of a multi-policy discount, coupled with StateFarms lack of a UX/UI web interface that allows auto-pay. I had asked prior to be set up on auto-pay, but it was some antiquated process that involved dealing with Elaine.I sold my condo, and in turn lost my multi-policy discount. A bill posted to my account in the amount of roughly $40.00 (My insurance for 2 cars is about $2k a year). Needless to say, I did not pay my bill, due to not receiving it.Elaine told me she send me an email. She did, but all it said was call me... how about something more descriptive, like Please call me, your additional bill is past due. We are about to terminate your coverage. When I brought this up, her statement was well you didnt pay your bill and you have an obligation to pay it. We dont have remind you. This could have been easily solved had there been an easy way to set up auto-pay.

Loyal and willing to help you as best as they can.