Great service, good people, beautiful facility, loved the “my shop” technology they use for diagnostics. My only hesitation was the pricing, but it is Franklin!

Got tired of paying dealer prices to keep our 2013 Honda Odyssey on the road and picked Reliable Automotive based on the strength of their reviews. They are professional, friendly, and transparent and although not cheep, definitely more affordable than the dealer. Highly recommend!

John and the crew at Reliable went above and beyond to get my FJ’s clutch and flywheel back in action. Good guys and excellent work!

Mike and John are some of the best out there. A+ team with top-notch techs doing fantastic work. I’m a lifelong gearhead myself and trust the team at Reliable wholeheartedly to service my daily driver and our family expedition vehicle before 5,000+ mile trips. From routine maintenance to special requests for our fully kitted out overland vehicle, the crew is committed to being parters to our family and taking care of things the right way. Quite simply, I can’t say enough good things and drive an hour each way to place my vehicles in their capable hands.

Did a ton of work with these guys. They did great work, walked me through the whole process and appreciated their communication, and my car drives like new. Love that they got finished a day early. Spent a ton of money on new clutch and brake pads, but glad I worked with them, and glad I spent the extra $$ to get the car towed there.

Great guys to deal with, courteous, professional, and through in evaluation and repair!Definitely will use their services again and highly recommended!

Road trips can be a ton of fun, but given the failure of even the best of vehicles, having amazing mechanics to work with your car that you can trust is a must. When issues arise outside of your normal circle of trusted professionals, it can be a nightmare in the making!My friends and I made a trip from Florida up to Nashville. After one to many energy drinks, more gas station snacks than I care to count and not checking the cars fluids regularly, we found ourselves in a dilemma far from home. Being a bunch of girls, we didnt need a bunch of male mechanics to try to man-splane us the problem and sell us turn signal fluid. Enter the amazing staff at Reliable Automotive.The owner Mike answered our call and had us in the shop in no time. He personally checked over the car and had his mechanics fix our issues in no time! The office where we waited had a comfy couch, a place to charge our phones, water and a clean bathroom.If youre in the Franklin/Nashville area, definitely give these guys a try. A friendly and fun crew that had these Florida girls on their way back to girls vacay in no time.

Reliable Automotive has always met and exceeded our car repair expectations! As long as Im living in Franklin TN, I will trust my car with with Reliable!

They did a wonderful job on the timing belt/water pump service for our family van! Staff is wonderful and great to work with. ☝️

Reliable went above and beyond to help me diagnose an issue with my Sport Trac, and then helped me inspect a new vehicle when it was determined that the other vehicle was a total loss.They rock!

Reliable is the only place I will take my Honda Accord. They are thorough, reliable, and do not oversell or perform unnecessary repairs. I would recommend them to anyone.

They were great! Very knowledgeable, great service, and great value.

Mike and John are truly customer-friendly. Not only do they give professional and efficient service, they provide a great warranty and use original parts.It was important for me to have my repair done quickly so I could make an emergency 1,200 mile trip. These folks not only made it happen, they made it easy. You cant find a better place for repairs!

We were faced with a potentially VERY expensive fix to our daughters 2019 car. After speaking with a dealers service department and another repair shop we were thinking about having to sell the car instead of fixing it. I then called Reliable and spoke with John. He was able to provide a reasonable and credible approach to diagnosing the problem based on his own knowledge of cars. Turned out that they solved the problem for a very reasonable cost and we couldnt be happier with our experience with Reliable Automotive and with John.

This was probably one of the best experiences I’ve had when taking my Jeep in to get fixed. They tried to save me money, and when they did the complementary inspection, there were a few things that needed to get done sooner rather than later, and when I asked if they could do that while it was there, they had no problem getting it done! Overall, I’m super impressed with their service and will be taking my Jeep there anytime it needs work or a tune up!

I had them look over a vehicle I had recently purchased. They got the vehicle in and inspected without delay (I scheduled an appointment). They were courteous and thorough and took the time to answer questions.

My family and I always take our cars here. They are very nice and professional. They are quick and very reasonably priced. They are worth the drive out there despite I live a good bit out from Franklin.

Just recently moved to the area and was unsure where to take my vehicle when it needed service, Ive no found that place. Guys at Reliable were super knowledgeable, efficient, and communicated great. Never felt pressured to do anything more than I asked. I will be returning.

These guys are great! Looking for honest mechanics? You found them. They didnt give up when our Honda Accord electrical problem took multiple tries by multiple mechanics to find. Thanks!

Everything about my experience with Reliable was positive. Making the appointment was easy, the initial inspection was done right away and there was good communication on what was fine and what needed attention. The required work was completed promptly and at a price that seemed reasonable. Would not hesitate to use again or to recommend to a friend.

I highly recommend Reliable Automotive in Franklin! They figured out what was wrong with my Honda in a timely manner and were great with communication.

Mike and Ryan along with all the guys at the shop are so great. I just bought my dream car from them but they made sure it was serviced to perfection and really helped me out. 10/10 stars!

Great repair experiences from Mike and the team at Reliable. They were friendly and explained what they planned to do in advance and then explained what they found and corrected when I picked up the car. They did such a great job, I left my truck to have them repair the brakes (which had been in another shop and was not fixed). They charged less then the other shop and the brakes are perfect now. I plan to use Reliable exclusively for all future repairs. Highly recommend this shop.

Theyre very honest and fair. They always take their time explaining things to me and I never feel as if Im being talked down to or scammed. Very helpful in discussing all my options. Highly recommend!

Mike is so sweet, he came to my work picked up my car changed my oil and returned it before the end of the day. Not to mention always custom orders the highest quality oil for my Audi A6! Always get the best service from these guys! Even if doesnt go right they always correct it quickly and efficiently.

Being new to the area I found Reliable through RepairPal . I made an appointment online through RepairPal . When I arrived, I was greeted nicely and sat down to discuss the problems with my truck. After being informed of the necessary review of the truck, I mentioned that I thought I could wait for that. Instead of saying they were too busy, they took the truck immediately. About 15 minutes later we sat down again and reviewed the potential repairs and prices. I signed off on the quote and left with information on how to drop off the vehicle that evening. The following day I was contacted to approve one small addition. The truck was ready when expected, later that afternoon. All repairs seem to be fine, no issues. Mike (one of the owners) also discussed another repair that could be done but was not really necessary on a 17 year old truck. One of those just live with it issues that doesnt pay to fix. He didnt just try to get that extra job knowing it was not worth it to me. I will bring my vehicles back to Reliable as needed. Nice to find what I believe to be an honest auto repair shop!

I will continue to take my vehicles to them. Great work, fair prices and honest.

We made an appointment to have our vehicle check engine light serviced. We dropped the car off on Friday around 9am. Reliable Automotive had the car for 7 days and accomplished nothing. When I picked up the car Mike (owner) informed me that he only needed two more days to find the problem (he couldnt find it in 7 days). He charged me $200; I didnt have the car for 7 days and left there with the check engine light still on, no repairs performed. Would not recommend bringing your vehicle to this garage if you have any serious issues.

Mike is very professional, approachable and great to work with, he makes the effort to make sure his customers understand the repair. I felt very confident and trusted that his technicians would do the job correctly and honestly. His shop is very clean and the waiting room is very nice and comfortable. I will strongly recommend Reliable Automotive to anyone.

I never go anywhere else. I trust Mike to be honest with me and not recommend unnecessary work. I feel completely comfortable waiting in the office for my car. As a mom with a newborn baby, a comfy couch, free cookies, and drinks are very appreciated. Highly recommend!

I have taken my car to Reliable Automotive several times, and I am always Happy with the work, price and time frame. I had an issue with my most recent repair, but Mike went out of his way to get it fixed same day and covered it under warranty, no problem! Mike and co. are a great team, and they do top quality work. I highly recommend!

The only place I trust. My teenage daughter is about to turn 16. Brought her car in so Mike could give me piece of mind before we hand over the keys. He has earned that level of trust with consistent and reliable service every time.

I have had cars, truck, and vans that Mike and the crew at Reliable have worked on for me over the past several years. I felt it was time to write a review. They are always easily available to discuss my car issues with. They make sure I understand everything in full detail and even take me in garage if I request to see the actual parts and problems. They respond quickly and work quickly. Their work is top notch and I never hesitate to refer them. Anyone I refer to them is always pleased with the work and the price. You cannot go wrong with working with Reliable Automotive in Franklin, TN

I have been going to Mike at Reliable Automotive since we moved to Nashville in 2011. I was in a bad position with an even worse car and when I could have very easily been taken advantage of, mike helped me out when he didn’t have to at all. Since then he has worked on 5 different cars for me and even though I know what type of service to expect, each time I am still so happy when I leave because I know he’s done a good, fair job. I would recommend Reliable Automotive to anyone and put my own name behind it.

Mike at Reliable Automotive replaced the engine on my 2007 Toyota Rav-4 around 2 years ago. He did and excellent job at a reasonable price. I just took my 2007 Toyota Corolla to his shop with a list of things that needed to be replaced or worked on according to the dealership. To my surprise I only needed an oil change. He checked all the things I was told needed to be fixed. I didnt need anything else done. I am so disappointed with the dealership. I appreciate Mikes honesty. I highly recommend this shop. Do not hesitate to contact Reliable Automotive if you are looking for honesty, great work and reasonable prices.

My son lost his wallet in a Target parking lot. Unknown to us, one of the owners of Reliable Auto found the wallet and paid to have it overnighted to us via fed ex. All the cash and cards were still inside it.Very thankful to these guys for being honest and taking the time and resources to get it back to us.

Ive had my car worked on in many states & many places. Reliable Automotive is by far the best place Ive ever had my vehicle worked on. Mike treats his customers with outstanding customer service & really goes out of his way for people. When it comes to my car repairs in Franklin, TN.. This is the only place I will go. Hands down. Thanks for the great work guys!

My few experiences with Reliable Automotive have been great! The best part about Reliable is that hes honest and only makes recommendations that align with the manufactures recommendations. I always feel taken advantage of when I try a new mechanic or use a convienent service. Mike at Reliable has never made me feel that way, he has always been honest and up front. I really appreciate their in-town pick-up as well. I would recommend them to anyone, and actually already have! Thanks for your great service.

I cannot say enough good things about Reliable Automotive. I have used them 3 times in the past year and every experience was great. Mike is extremely knowledgeable and is able to pinpoint the problem without guessing or experimenting. He only repairs what is necessary to resolve the issue and the pricing is very reasonable. Mike has saved me a lot of money by his diligence and work ethic. Mike also makes every effort to expedite the repairs if I do not have another vehicle to drive. I would highly recommend Reliable Automotive to ANYONE and would not consider taking my vehicle elsewhere. Thank you Mike!

We highly recommend them. They have excellent customer service and they price fair for their work. Weve had plenty great experiences with them.

Best auto shop Ive ever been to. Went to two different places before Reliable Automotive and was told I needed both my front and rear brakes replaced. Ended up bringing my car here on a friends recommendation. Mike took the time to physically show me and help me understand what was going on, and it turns out I only needed the front brakes replaced. Totally worth the drive from Nashville.

I cannot speak highly enough of these guys they are absolutely fantastic!! This is a legit review! I own an asphalt and concrete company and I take all of vehicles here... well the ones I can anyway. I highly recommend these guys!!

I had a great experience with Reliable Automotive. The staff is super helpful, and they did everything they could to keep my costs down and get my car back in good working shape as soon as possible. They also made sure that I was 100% satisfied with all the repairs before I left. I cant say enough good things about these people, and they have gained my business from now on.

Weve been going to Reliable Automotive for several years now. The owner, Mike, is great! Hes honest, incredibly helpful, and reasonably priced. I found out about him from a friend who recommended him highly, too! Mikes staff is knowledgeable and they do great work. Weve taken him 4 different cars (all different makes and models) and hes done an excellent job taking care of them all. I trust Reliable Automotive and recommend them personally to friends. A+++

I have found no better automotive repair shop in Franklin Tennessee then Reliable automotive. They are always courteous. They are always prompt and efficient with their work. Helpful even with small questions. I always check with Reliable first. Five stars always !!!

All great! Go here to get your issues addressed and quickly fixed.

Great customer service and definitely a mechanic who I recommend to service your car. My car was over heating and it needed the fan motors and radiator replaced. Mike found great deals on the parts and he saved me quite a bit of money compared to getting the work done at the Honda dealership.

Mike is a great guy and has always taken care of me and my car. He is very knowledgeable, and flexible with my schedule. I would recommend anyone who needs their vehicle checked out to use Reliable.

Best shop that I have been to. Incredible customer service, very down to earth and honest with the work that needs to be done. Also, high quality work every time. No complaints.

Painfully searching for an answer to what in the world was causing the worst noise EVER over only certain bumps, first I went to Gateway, then I went to Nissan, and then came to Reliable Auto after reading Google reviews. They found the issue in LESS THAN ONE HOUR and had my 17 Maxima ready the same day. Very nice guy named John took care of me on the front end and I just had the pleasure of meeting Mike when I came to pick it up just now. Definitely stop by and see them!

They are a very sincere, knowledgeable, and fair group that have always proven themselves through many challenges and years working with them. Would recommend them to anyone who wants a trustworthy and reliable mechanic.

Worked very well with always got back to me within time and very honest people

I needed axle work done on both of my vehicles and Reliable Auto Repair did a fantastic job. The price was fair (much less than what I had been quoted elsewhere), they did the work quickly, and communication was great. It was a completely painless experience.

I can not say enough wonderful things about Reliable Automotive and the owner Mike. Honest, helpful, professional, and very caring towards the situation with my car....just wonderful to work with! I will absolutely bring my vehicles to them in the future. Great business and great people there!

Punctual, efficient, great communication and easy to work with. Will definitely return for my vehicle needs.

Their company is aptly named. I had to put in a completely different engine in my Toyota Sienna which was done at a great and reliable manner. I ended up purchasing the motor myself which ended up not working out since when it arrived it was locked up and unusable but Mike and Bradley worked with me to find a replacement at a better price and with a parts and labor warranty.I would definitely recommend these guys to anyone that is looking for a Owner Operated shop to get their automotive repaired.

Great, and down to earth repair shop. Was recommended to go here and will do the same

There is a reason Mike named his business Reliable Automotive......he and his team are reliable along with knowledgable and professional. When you want it done right the first time, call the team at Reliable Automotive. I have five cars and a diesel truck and I trust all of them to be well maintained and repaired by Mike and his team year in and year out.

Such a great experience at Reliable Automotive. Went in this afternoon for an oil change. Didnt wait at all when I arrived, took my car right back and was in and out in less than 20 minutes. Best oil change experience I have ever had. Will be using them for all of my auto needs in the future!

Happy to find a place I trust for my Acura. I have gotten quotes and a diagnosis done prior to going here and the owner Mike offered competitive prices and honest answers, not recommending all of the extra stuff the dealers try to sell you unless it really needs to be done. He gives straight answers. I was recommended to Reliable Auto by a friend and I am happy to find a locally owned place I can trust. Definitely recommend to my friends.

Great shop!!! Educated, excellent prices, and outstanding service. Go here! You wont regret it! Mike is an honest, trustworthy mechanic!

I find the guys at Reliable hard-working, transparent, and fair in their business dealings. They have a strong customer service focus and have proven it each time I have had my vehicle worked on. They earn your business each time. One of Franklins best kept secrets IMO.

We had some major problems with our Honda Odyssey (and the cost of the much needed repair was likely to be worth more than the car itself). Mike and the guys at Reliable Automotive solved the problem in a most professional manner and got us back on the road again…and all within our budget constraints too. The name says it all, R E L I A B L E! Take it from this satisfied customer…you can trust these guys!

The owners of this business live up to the name = RELIABLE! They truly do quality work & help with transportation while your car is serviced. I have a Lexus SUV 350. When I do have a problem they diagnose ASAP & provide the best price. Suzanne Zarabi

Best auto repair shop hands down! I called many places to get a quote and Reliable Auto was by far the most reasonable. They will be my go-to auto shop from now on. You will not be disappointed!

Ive been taking my car to Reliable Auto for several years now, and they have taken good care of me each time. Mike and Josh are the best at what they do, are friendly, and are thorough. I like having a mechanic that I trust as I know nothing about cars, and I definitely trust the guys at Reliable Auto.

Michael and the team at Reliable are amazing! They fixed an issue while we waited, at no charge...their great attitudes made us switch all our three of our vehicles maintenance to Reliable. Thanks so much!

The guys at Reliable have never steered me wrong. They are always honest about what needs to repaired and what does not. I would highly recommend anyone to try Reliable. As long as they are in business, they will also have my business.

Called ahead and they told me they were busy until after lunch but could fit me in. I showed up during lunch and the owner helped switch out the battery right then and there.Extremely professional and courteous.

Called at the end of the day for synthetic oil change and even though their shop was busy they worked me in at closing time. Excellent customer service!... And a great price too.

I worked with Mike (I believe he is the owner) and what I liked most about him is that he really seemed to care about his customers and never did I once feel like he was just trying to sell me random services. Mike went above and beyond to explain what was going on with my car. And even after I went and got a second opinion, Mike still took the time to help me weigh my options. Because of Mike, I saved hundreds of dollars by not going with my dealers suggested fixes. Annnnnnd Mike even called back several weeks later to check in and see how my car was doing. Thumbs up for sure!!

I have always counted on Reliable to get the job done right and at a reasonable cost. I recommend Reliable to all my family. Unlike other places that we have gone to previously, Reliable has not recommended any unnecessary work and has always been honest in what needs to be done.

They are THE BEST! I needed immediate attention and it was rendered with the utmost of professionalism! If you live anywhere close consider this your cars best friend.

These guys are great! Unfortunately, Ive had to use many mechanics in Franklin from the dealership to locally owned and Reliable Auto exceeds them all. They are thorough with their work, communicate well and theyre fast!

Amazing service, prompt trustworthy ! Went above and beyond expectations! Fixed something else discovered during service and didnt even charge extra! I highly recommend this repair shop to everyone! Very happy customer!

I have know Michael OBrien for nearly 3 years. He has done everything from oil changes to a timing belt change for me. He even comes to my office and picks up my car to take to his shop to work on it. When its completed, he delivers it back to me. This is free! When Ive gone to the shop, hes gotten me in and out very quickly. Very friendly staff and they shoot you straight!

Ive been checking out different mechanics all over town, and Reliable Automotive was hands down my favorite. They have great prices and use original equipment parts! Its always so hard to speak with the same person at most shops, but I always get to talk to Mike at Reliable Automotive and he actually remembers what we have talked about and everything going on with my car. Not only that, but if they ever need to give you a call back, they contact you fast with any information they have and they are always delightful on the phone, as well as in person. When I went to drop my car off, the guys greeted me with smiles and amazing customer service! Whenever I leave my car with mechanics, Im always super nervous, but I can honestly say I have no worries dropping it off at Reliable Automotive because I know its in good hand that know exactly what they are doing! Reliable Automitive will be my cars doctor as long as Im living in middle TN!!

Everything was great!!

Reliable Automotive is one of the best auto repair shops in Franklin, TN. I go there because of the relationship Ive built with my mechanic and the work they do there is just superb. If you need anything done to your car, brakes, wheels, transmissions, engines, even oil changes, Reliable Automotive is the best in Franklin.

I just moved to Tennessee and was referred to Reliable Automotive. Usually its hard to find a good repair shop in an unfamiliar area but I was given great service with a fair quote. Highly recommend.

My experience with Mike and his team have been very positive. Mike continues the hand-shake ethic he learned from his grandfather in the business - a bit unusual these days. Great pick-up service as well if you are local - very good for those moms/dads that have kid duty.

Mike is a straight shooter, honest and fair. Never will you ever see another auto repair place with all 5 star reviews.

The service I received from Mike at Reliable Automotive was above and beyond my expectations! He did amazing work on my car at an amazing price!

Amazing service and honest pricing. These are the most reliable guys in the area to have your car fixed, Id never take it any where else.

Mike went out of his way to help me diagnose my Subarus problem, discovered it was covered under the manufacturers warranty and directed me to the dealership so they could resolve the problem. I would highly recommend anyone using their services!

Honest and do a great job!

Mike is honest, hard-working and knowledgeable. I’m happy to make the drive for his good service.

Mike is a very honest and reliable mechanic! I highly recommend using him.

Poor customer service. Only got 2 stars because the mechanics were great.

The owner is very easy to work with and extremely fair and reasonable in pricing. They took the time to really explain the repairs to me and they even showed me how to do some of the work on my own.

Mike has been our mechanic even before he opened up his shop. He is very knowledgeable and just a lovely person to be around.

I have always had the best experience with Micheal Obrien at reliable. They always take really good care of me and my car.

Great service

Responsive, competent, and transparent. Trust factor very hiogh.

Michael & crew do excellent work! Never charged for things that dont need to be repaired/replaced.

Great service and a great deal on oil changes with the 5-pack oil change special! Check it out.

Michael Obrien has been maintaining and repairing my vehicles for going on 10 years. At one point my family of five had a combination of five cars/trucks/SUVs. My 2005 Acura TL has over 250,000 miles on it and is still running strong, I believe, in large part because of the fine work they do at Reliable Automotive. I can always trust Michaels assessments and recommendations for maintenance and repair and his billing practices.

Great folks always take care of me

I was introduced to Reliable Automotive about 3 years ago and have always been impressed with the service abilities and pricing. It is a bit of a drive for me to get there, but worth it.

Mike replaced the power steering pump on my 2001 Acura MDX and did a great job and got me a good price on the new pump. Thanks