Beyond pleased.. Like the accident never happened. Paint matched perfectly, and they went over all the repairs and did a full walkaround with me upon delivery...

Go see Tim and Diedra at Browns Auto Body! Fantastic work at reasonable prices. They are both very easy to work with and very knowledgeable.

We moved our 2014 Ford Fiesta to Browns after another shop wanted to take the roof off to repair damage to the rear wheel well/fender. Browns kept us informed, worked with us while we dealt with a difficult insurance company (their customer, a local electric cooperative, had admitted fault), and delivered a car that looked as good as or better than before the damage.Tim Ross was a model of patience and professionalism, always courteous, helpful, and friendly. Taylor took good care of us when we picked up the car.I highly recommend them.

Im surprised at the rating for Browns. For many people, its difficult to assess a good job from a poor one. New to the area, I selected Browns based on the reviews. Reviews are important, so here you go. Browns left overspray all over my glass and parts of the body. Browns damaged, through their detail my side moldings - burnt edges of the plastic molding. One area wasnt prepped properly and the paint flaked off. Their detailers left deep buffer marks over an area of the vehicle where they had worked. I had to pay a professional detailer to remove. I would not recommend Browns under any circumstance.

I’ve had cars here twice and both times the car came back looking amazing. Tim and his team are excellent at what they do and are great at communicating where things stand during the whole process. I wouldn’t take my car anywhere else.

They did an excellent job fixing my car and are the most affordable as well. I got quotes from multiple shops. Highly recommend.

This was a great experience. I went in for an estimate, and Kelvin had me out the door in 15 minutes with my expectations exceeded. Ill definitely be going back soon for some more cosmetic repairs.

Great work.

I can’t recommend this place enough! I took my car in that had several scratches and they buffed them out right there at no charge! They could have easily charged me or told me if needed more than a quick buff... Super honest people!

They did a fantastic job on my truck! Wouldnt trust anyone else

I recently had an auto accident and had Browns Auto Body Shop repair the damage to my vehicle. This is not my first excellent experience with Tim Ross and his team here. What an amazing group of people who know what customer service is al about. From beginning, middle to the end they took great care of me with keeping me in the loop. From preparing the estimate, to how the work was coming along, to getting the job done without a glitch. These folks know what they are doing. If you need body work to your vehicle please take your vehicle to Browns. You wont be disappointed.

Best body shop around Columbia and Franklin and you can get your cars detailed in Franklin

These folks are so professional and so pleasant to work with. They are contentious, straightforward and take great pride in their work.

I couldnt be happier. Im not from here but heard good things. I had my 94 truck repainted a new color with an estimated cost of 6200. Final product is gorgeous and final bill was less than 5 grand. I couldnt believe it. Good, honest folks. You will be happy!

Work was excellent and finished on time. They made it look better than new. I would happily recommend this place to friends and family

Excellent work. Fair price. Great Service.

Tim Ross will take care of you and they do great work........

A shop that has stood the test of time in Franklin. Quality work and honesty are rare these days except at Browns

The customer service is terrible. They make you feel like you are an inconvenience to them. They tell u every excuse for why they can’t help you out. I just wanted to order a replacement factory rim and it was a 30 minute process and gave me very excuse for why they couldn’t order it. These people act like they hate their lives not a happy place to walk in to.

Very accommodating. Took in a car my son accidentally hit, and took parts we ordered rather than gouging us with marked up prices on their parts like most shops will do.

Wonderful service and repair to my truck!! Highly recommend their service.

Yea they good