The Terry Gross agency is amazing. I’ve been a loyal customer for 15+ years. The team is professional, they are always available with timely responses to any questions, and they keep in touch and check in from time to time. They genuinely care about their clients. I highly recommend for your insurance needs.
Terry Gross has been our State Farm representative for more than 30 years. In that time he has helped guide us through our expanding needs for insurance coverage, and his staff has been extremely helpful when we have had to submit a claim. Deanna approaches each situation with a, “ I’m sorry this happened. How can I make this better for you?” approach. We all get insurance so that we are covered during times of crisis. The staff in this office will walk you through those times with professional, courteous, and supportive service.
I recently switched over both my homeowners and auto policy to State Farm. I was not only happy with the money I ended up saving, but the extent of knowledge that Deanna Gabrys displayed was impeccable. She answered all of my questions and concerns in great detail. Very professional and attentive. I highly recommend The Terry Gross State Farm office.
Thank you so very much Deanna for helping me obtain renters insurance so quickly! Great professionalism, customer service and willingness to help. Thankful to be able to check that off my To Do list so easily!
Terry and his team are amazing, Iv been with them for a couple of years now and honestly it’s been one of the best decision Iv made, this agency really looks out for your best interest. They are always glad to answer any questions I have, they are kind, professional, prompt and overall friendly, I highly recommend Terry for all your insurance necessities.
Weve known Terry for 30+ years and hes handled our insurance since he became an agent. Knowing him personally I trust him implicitly and he and his staff have proven themselves professionally. If only all of our daily life business dealings were such. Great job TG and peeps.
Terry has been my insurance agent for over 25 years, he’s always been there whenever I have needed his help. He’s also kept me well informed about changes that would effect me now and in the future. Terry’s a great guy as well as those who’ve worked with him.
I met Terry Gross over 30 years ago. Hes been my agent through so many life changes. Add in a husband, several moves (one of them took us over the state line), a boat and two kids who are both driving. The Terry Gross agency has been able to handle it all and does so with such professionalism. When something works, why change it.
The folks here are great to work with! Terry and staff have always responded quickly to our questions and concerns. When we’ve had life changes (multiple new cars, a marriage, an apartment, new houses, a rental property, new children etc) they been great about getting all they needs to know about the situation and present us with insurance options that best meets our needs, and with great rates! We highly recommend this agency – We’ve been with them for over 15 years and have been very happy with their service!
Terry is 5 stars! Hes great to work with and very knowledgeable when it comes to insurance. Deanna at his office is terrific as well. I highly recommend you go with Terry Gross for all your insurance needs.
I have been with Terry Gross for 34 years. His office is very professional, friendly and well informed. Their rates are competitive and they can be trusted with insurance and more. I highly recommend Terry Gross and his Staff. I have been working with Maggie there lately and she is on top of everything.
We have known Terry Gross for over 50 years. He was a quality person as a teenager and he has not changed to this day. Terry also has a quality team surrounding him. Keep up the great work!!!
My husband and I have been with this agency for almost 2 years now and I am extremely satisfied. We recently obtained new policies for ourselves and our newborn son, and we worked with Deanna who made the whole process effortless for us. She is extremely knowledgeable, friendly and professional. I absolutely recommend Terry Gross and staff for your insurance needs.
Terry has been our familys insurance agent for over 20 years. He is always there for us. We moved to a different city 10 years ago, but he is still our agent. Everyone in his team is professional, courteous, and helpful. Highly recommend his service!
We have been clients for many years and have always been treated with respect and kindness. The staff is professional, knowledgeable, and always looking out for us. Thank you!
Great service!! Very Knowledgeable, honest and caring. Thank you guys for saving me money.
I’ve been with Terry since I was 16! 32yrs. His office has always been incredible! I’ve had friends that worked in insurance and tried to get me to switch to their company but they couldn’t compete with the price and service I received from State Farm.If I ever had an insurance question or a problem it was dealt with immediately and I would always receive a call afterwards to make sure everything was taken care of! I couldn’t imagine going anywhere else for my insurance. I’m extremely happy with Terry and his staff. They are truly the best without a doubt!
Terry Gross has been my insurance agent for over 20 years. Hes a class act. The service and the attention he gives you is wonderful. And his staff is the greatest. They are so helpful and responsive. I dont think I would be able to get this kind of service any where else. I guess thats why I have stayed with him this long. You wont go wrong in choosing Terry Gross as your agent.
Everyone in the office is so nice, professional, and always makes me feel like I am the most important customer they have which is appreciated!
Terry and his team are now covering the 3rd generation of my family and are some of the kindest, most responsive people I have come across in the insurance industry. Car, home, life, whatever your insurance needs might be, I highly recommend them!!
We have been with State Farm / Terry Gross for almost 15 years. They are very responsive, helpful and friendly. They do a great job with getting the best rates for your needs. Terry and his staff always make you feel comfortable to ask any questions you may have. I cant see myself ever going with anyone else, I highly recommend them.
Deanna has made my whole insurance journey a breeze! She is kind, helpful, and even helps me get all the savings I can! Everyone in this office is friendly and I always have a pleasant experience.
Terry is a professional that you can trust and depend on. He is responsive to your needs also. I have always felt safe and secure with Terry as my agent. Thanks Terry
I have all my policies with them. 3 auto, home and my contractor business insurance. Always available, Always professional and knowledgeable. Great to do business with.
I have been with Terry Gross since the early 80s. I am highly satisfied with the service that Ive received. He is the agent for our home and our cars. He has truly been an Amazing Agent for my family.
I recently switched and saved a lot of money from my previous insurance company and received more insurance. The staff especially Deanna is very efficient and friendly. Terry took the time also to make sure I was getting the most personalized and best insurance. I am very happy with this agency!
I have been with Terry Gross office for over 25 years! Deanna is the most pleasant person to work with. The entire office is very responsive and courteous and will take care of your every need. I am glad to be a part of their customer base.
We have been satisfied customers for 7 years. Always appreciated the prompt, professional and friendly service. This past winter when we had a claim out-of-state, Terry and his staff kept in touch and made sure we were getting good service.
The people that work here are wonderful! Very nice and understanding. Deanna did a great job getting us a life insurance policy for my son! Thanks Deanna keep up the good work!Glad to be a costumer.Dan Erhardt
Always available via e-mail or phone. Been a customer of Terrys for over 30 years. Terry and his staff have always been helpful in and out of crisis, making sure we have the right coverage and the opportunity for discounts whenever possible!
Terry Gross State Farm handles over 20 policies for our rental homes, in addition to all our auto policies. We have been incredibly pleased with their quality of service and rates. I personal speak with Deanna for all our needs. She very knowable, helpful and a pleasure to work with. We highly recommend Terry Gross State Farm!!!
Terry, Maggie, and all the staff are very friendly and professional. They are very caring and look out for all their clients. You will get good service and a good deal! I enjoy coming in just for a chat sometimes. If anyone is looking for insurance, Terry Gross and his staff will have your best interests at heart.
We have been with State Farm for over 40 years and with Terry over 20 years. We have always been given personal prompt attention for every one of our needs. Polite, competent and knowledgeable staff have always been available. His staff, under Terrys leadership, have always been flexible and able to adjust our insurance to our changing needs. We have always received excellent service and quick response time. We love having Terry Gross as our insurance agent!
We have been with Terry Gross for over 25 years. He and his staff are very professional, responsive and helpful. We would highly recommend their insurance services!
We are new clients of Terry Gross’s State Farm agency after almost 50 years with another insurance agency. We were shocked that Terry and State Farm were able to save us more than 50% on our premiums for home, umbrella and auto coverage. The process of changing was swift, efficient and seamless. When a problem developed with an error in our mailing address Terry’s staff was responsive, polite and attentive and follow through, especially by Deanna, was excellent until the matter was resolved. We are so happy with our decision to make the change to Terry Gross as our State Farm Insurance Agent and recommended him most highly and without reservation.
Terry Gross and his staff are very helpful, I highly recommend his office. Deanna always go the extra mile for you, helping you with all your needs. Offers you good service and helpful advice.
We have been customers for many, 30 years, and have had nothing but professional and friendly service from Terry and his staff. Our many years and many cars and homes have all been taken care of with State Farm service and Mr. Gross. Thank you for taking that worry away from us! No better place or company for us to go to and we will remain a customer.
I have been with Terry Gross and State Farm since the early 80s. He covers all of my insurance needs in a professional and timely manner.But that is not the reason why I have stayed with Terry for 40 years. It is his warm personality and care for me not only as an insurance agent, but someone who actually is concerned for me and my family.As my adult children moved out of my house, they alsoWithout a doubt had Terry cover all their insurance needs.Whenever a problem arises, I make one phone call to Terry and He immediately springs into action guiding me through the process of getting reimbursement as well as contacting his pool of people that can assist with whatever is needed.I can not Recommend Terry more highly and pass his name on to anyone that is looking for a highly professional insurance agent that cares for his clients.Ron North
I recommend Terry Gross and his team 100%! When I needed a new insurance company to handle bundling my new home and auto needs, Terry and his team got to work! Deanna is amazing to say the least! She walked me through my policies step by step, made me feel comfortable and confidant I was in the right hands! Whenever I have a question or a need, Deanna is there :)
Ive been with Terry for over 35 years; from my first car coverage as a teenager through homeowners, life, etc....Always responsive and handles the unfortunate circumstances that we all seem to encounter (a couple of fender benders for me).Ive financed a couple vehicle purchases through state farm (which I guess no longer does so).The most recent purchase, a couple years ago, was handled professionally and Terry and his team went far beyond what Id expect for customer service! Highly recommend Terry and State Farm!!!
Honestly, the best experience with Insurance Agents EVER!!! They are always responsive, always helpful and always easy to get ahold of! Whenever I have had an issue with anything, it has always been handled in a timely and professional manner!
I met Terry many years ago and we hit it off right away. He is a great person to do business with. My wife and I love the staff too. Deanna is truly exceptional at her job. We highly recommend Terry Gross State Farm
Everyone in the office is so nice, helpful, caring and understanding. They take care of their customers right away, they are always there when you need them. Definitely recommend 👌
Excellent 5-star service which responds back quickly and resolves any issues you may have. Terry, Deanna & crew top-notch professionals that helps our family auto & home insurances needs. Top-notch service!!!
After using Allstate for 20 years, I finally made the switch to State Farm. Deanna and the team are always so helpful, friendly and professional. We wish we would of switched sooner.
We have been with Terry Gross State farm for over 25 years. Terry and Deanna are so helpful and professional. They always make sure that our insurance coverage meets our needs and give us the best prices possible. They are always available to spend as much time as needed with their customers. We highly recommend this office.
We’ve been with Terry Gross State Farm for 30 years because his entire office is the most helpful and knowledgeable staff there is. They deliver and always promptly. We highly recommend his agency for all your insurance and investment needs!
Terry and his team our outstanding. Deanna has been my rep since I started with them. She is an outstanding rep and knows her stuff
I have been with Terry for over 20 years and I have never been disappointed. The entire team is knowledgeable and friendly. They are the best!
I have been with Terry Gross agency for many years now, they insure my home and cars. They are really responsive with any requests. My sister was in a car accident years ago, they were really helpful, car was a total loss, State Farm sent us a check for the fair value of the car at that time. Deanna is attentive and respectful, she cares for your needs when it comes to insurance and is great following up!
We have been with Terry Gross for quite a while now. They have always taken care of all our insurance needs. Great response to all auto and homeowner claims..never a problem. Deanna is great! Very knowledgeable and very helpful.
We have been with State Farm, Terry Grosss Office since 1979. Terry is attentive to your policies in place and will follow up to make sure your insurance continues to fit your needs. Everyone who works in the office is knowledgeable, friendly and professional. He is located in the South Suburbs which is convenient. We have been very pleased with the service we have received over the years.
I just switched to State Farm recently. I called Maggie for a quote. She was not only kind and professional but also she has explained every option that was available out there. She is so helpful. I strongly recommend this Agency.
I have been with State Farm for many years. They are the best. I highly recommend them. I had a roof claim that got through. Not only that, but the staff is super friendly,especially Maggie!
My family has worked with Terry for a long time and his office has always been responsive, respectful, and helpful.
I have been a customer of Terry Gross for over 20 years...he hires very helpful and knowledgeable staff not to mention nice. I can’t say enough about Terry whom is very personable and has always met mines and my families’ needs. I guarantee that you would not go to any other insurance company once you’ve been with Terry Gross...he is “State Farm”..thank you Terry and staff❤️
Ive known Terry Gross for over 30 years. He has handled our home, vehicle and business insurance. His staff have always been polite and courteous with any concerns we have had. I highly recommend him for all your insurance needs.
Known Terry well over twenty years and Ive had State Farm Insurance ever since I started driving. Service has always been of the highest quality. I even have State Farm for my home owners insurance. Highly recommended.
I have worked with Deanna at Terry Gross State Farm office in Frankfort Illinois for a number of years, and I can always count on her to help me with all of my insurance needs, no matter what. I dont have to wait for her to respond; and she always discusses ways that I can save money. I know that Deanna is always looking out for my best interest when it comes to my insurance needs!
Deanna is great! She isquick to reply to questions and making sure I am covered with my Home & Auto policies.
We were originally customers of Terry Gross back in the 1990s for many years. We moved out of state for 10 years. Upon returning back to the greater Chicagoland area, we went right back to Terrys office. Great customer service!
Terry Gross, and all who work in the office, are an incredible team. They’re clear with their communication and never miss something they should follow up on. They helped us through an accident that my family was involved in and made the experience so much easier. I would highly recommend them.
Wow where should I start? Ive been with Terry Gross - State Farm Insurance since my son was 6 and hes not 30. I trust my insurnace agent and is staff, they are like family to me. I have my home, cars and life insurnace with them so that shows how much they help and take care of me. Thank you Terry Gross and staff, youre the best
We have been with Terry Gross insurance for many years. Everyone is so friendly and professional. They have always been helpful with any car accident or any home issues we’ve had in the past. Terry is so nice and Deanna is always so pleasant to talk to. I would highly recommend them.
I have been with Terry Gross- State Farm for over 7 years now. Deanna, Lisa and Terry have been super helpful over-time providing excellent and personalized service that has made my experience with them so great. Would highly recommend.
Terry Gross State Farm is a highly professional insurance agency with knowledgeable and friendly personnel, always ready to answer your questions.
If you want only the BEST agent and staff to help you with your insurance needs then contact Terry! Exceptional service and care, outstanding coverages, I made the switch and couldnt be happier !!
I switched my home, our townhouse and our three cars over to Terry Gross & State Farm Insurance.Terry along with his staff, Jen, Maggie & Deanna were all very professional, friendly and a pleasure to do business with. Besides saving substantial dollars, I am now doing business with a neighbor.I am looking forward to a long business relationship with a great company and an equally great agency.Mike DeMentFrankfort, IL
Terry Gross and his associates are outstanding. Ive been with Terry grosss State Farm office sense at least 1992 and unfortunately I had a couple of occasions that I had an issue or problem Terry and his office were there. Thank you Terry and Maggie d Deanna and Jennifer please keep up the good work.
I have been with State Farm Terry Gross for over 22 years. They have never failed me and have gone above and beyond for my family. We had a large fire and were out of our house for over 6 months. Terry and his staff took the time at every step to make sure our needs were met. They have always been kind and courteous and show they care. I will never trust another Agent like I do Terry Gross!
Maggie has been very helpful with helping get us our policies for our vehicles! I recommend Terry Gross and his team because they will take care of you and treat you like family.
Excellent customer service!! Extremely helpful, very prompt in returning calls and emails, good pricing, friendly and patient all in one! I would definitely recommend Deanna and the agency to family and friends.
I have never had a real interaction with Terry, but let me tell you. Maggie is an absolute saint. She is extremely helpful, knowledgable and very patient. If you have any questions or concerns, she helps you through the entire process. First time owning my own policy and she helped me every step of the way. Maggie is wonderful at her job and I had an excellent experience with her. Thank you for all of your help.
Awesome group of people. Been with Terry Gross State Farm for many years with both auto and home insurance and now life insurance. They have taken very good care of my needs.
Friendly, knowledgeable, professional ... and perhaps most importantly saved me over $1600 annually for auto insurance!
Have been with Terry for more than 30 years for business and personal insurance, always the best to work with. Never a problem with him or his great staff all these years.
Terry and Deanna have been helping me for almost 15 years now. They are professional, courteous, and always have my families best interest in mind. I cannot recommend enough.
My family and I have used Terry for our insurance almost my entire life and I continue using him now. He treats me like family and thats a big reason I will always choose him for my car insurance.
Terry gross and his insurance team are very professional and they always takes good care of me and my family. The good quality of their work has showed everyday for over thirty years.Thank you State Farm!!!
Writing this review on behalf of Sonny Mase.Very helpful, understanding and listened thoroughly to my needs. Provided competitive policies to meet my coverage requirements.
Terry & Team have been a true asset over the years. I value our relationship and the trust Terry has built with our family. The few times weve had needs for our home, car, or planning, Terrys team came through for us with terrific service, understanding, and speed. We appreciate them and highly recommend Terry/STF to all who need insurance policies.
The office is very responsive to your needs! Deanna was great helping me set up my policies. I recommend them.
Awesome agent! Maybe 20 years plus.
We have been clients of Terry Gross’ State Farm office for MANY years. The entire staff is very pleasant, very professional, & very efficient! We highly recommend them for all of your insurance needs!
I have been with terry Gross for years. Nothing but professional courtesy and terrific help every time I call. Thx Terry Gross and Team for continued great service.
We have been with Terry since he became an agent. Always the best service and great to work with. He takes good care of his customers.
Thanks to Terry Gross for 30years of services,having used a recommended contractor showed the integrity of the office .I had given the contractor the house keys so the work was completed while I was at work. May God continue to show grace toward you.
Deanna from the Terry Gross Frankfort office is the best! I’ve been working with this office for 15 years! I can always count on Deanna. She’s personable, professional, and responsive to my calls.
My family has used Terry Gross State Farm for years and we are never disappointed. Terry, Maggie, Clay, and Deanna are always so quick to assist me with any questions. Thanks so much guys!
I have been with Terry Gross State Farm for 20 years, nothing short for fabulous, team is always helpful and go out of their way to help. Quick fast responses. Bravo!
Great office, professional and helpful, Maggie is very knowledgeable and always finds a way to solve any insurance issues. Never had any problems with them. Higly recommend.
Tailored coverage to my needs, informative, professional group you can trust!
I’ve been with Terry Gross for about 26 years.They’ve always helped me quickly and professionally. His staff is kind and pleasant to talk to.
We are long-time customers of Terry and his team, and they have always provided excellent service for all of our needs.
Excellent, friendly service. Professional staff that attends to our insurance needs and responses to our inquiries. They have taken care of our families insurance needs for many years.
Terry Grosss office exceeds 5 stars.Love the company!
I would highly recommend Terry Gross- State farm insurance agent to do business with. They are reliable and always free to answer any questions I may have. - Chad Weaver
Terry Gross has been my insurance agent since 2004. Terry and his team provide professional customer service in a timely manner. Terry, Deanna, and Maggie thank you for your time and dedication.
I switched to State Farm last Year and saved a lot.Good customer service. I would recomend this office to anyone looking for insurance, especially Maggie
I would recommend Terry Gross and his team for all your insurance needs. Very responsive, staff is reliable and they strive to give the best service.