I have used State Farm for my auto, home and renters insurance for many years. The employees at Steve Woodrums office are professional and ready to answer any questions you may have. I have filed claims with ease and never had any problems. I highly recommend them to anyone.
I have had great service never had any problems. And they are always pretty quick take care of anything. I recommend my friends and family to go with State farm
Was looking at changing insurance companies if we could find lower rates. We were at Usaa and thought they were giving us great deals but we were certainly wrong. Added my daughter and monthly payments are still lower. Also it’s local which is a plus.
I absolutely love The Steve Woodrum Team at State Farm. They are always polite and friendly. Heather is always on the ball. Whenever I have needed anything or had questions, they answer promptly.
Steve Woodrums State Farm has been really amazing! Heather is very responsive, she knows her products in and out. She gave us quotes extremely fast, provided only what we wanted or needed. In areas we were not familiar with, she made great suggestions and provided advice that helped us make the right decisions. I have been with State farm for a while now and will continue to do so. Couldnt be happier!
Very professional and the best insurance prices of any agency. Heather is a wonderful agent who keeps you informed of all options and services available. If you are looking around for affordable insurance; call them for a quote. I highly recommend this agency for all your insurance needs.
I’ve used this office for not only insurance- home, auto, and life; but also for financing. They go above and beyond to make the process as easy as possible. They even sent an agent to my work to sign paperwork so that I didn’t have to miss time at work. When I decided to switch to their financing, my agent drove to Louisville to pay my car off, refinanced, and set up auto payment all while I was also working. They saved me money and precious time! This office provides a personal experience verses feeling like you’re 1 in a million calls that they receive a day.
Great people to work with. Always friendly and very helpful whenever I have any questions.
I have had St Farm since 1969. We lost our house in Xenia in 1974 & St Farm was great. We have seldom filed a claim & when we have things went ok. We have never switched insurance because we are comfortable knowing St Farm is dependable. We could probably save money with another company but its not worth it to go with an unknown.
Always professional with excellent service Provide it. Any time you call they are always there to help with any problem. I have been with State Farm for over 30 years. This is the best agency yet. I would also like to add how Amazing and wonderful Heather and Steven S. is to work with ... they Rock!
Everyone at the office is always extremely helpful and friendly any time I call them. I tell everyone I know to get a insurance quote from here! Keep up the great work!
The best insurance office Ive ever experienced...Always responsive and willing to help save money in every way they can!
I have been using State Farm for many years for my auto, renter, and home owner insurance needs. I have never experienced an issue, and filing a claim has always been a trouble free process. Mr. Woodrum and his staff are very professional and take the time to explain things and answer any questions that you may have. I would highly recommend them to anyone.
They are by far the best! They are professional and do a great job! I saved tons of money switching to them and also got a great bundle of everything I needed for a much better price! Thanks state farm and thank you heather! Heather took care of setting everything up for me she is amazing!
Been with State Farm for 25 years. Also been with Steve Woodrums office several years. Mr. Woodrum and his staff go above and beyond. I know I can call them and always get wonderful assistance. Great place to do insurance business with. Recommend them highly.
Great insurance company with affordable rates and excellent customer service! Very accommodating and easy to work with.
They are very helpful and kind. They take the time to get to know their customers and try to find ways to help save you money. We are glad we found them as our insurance copay for all old our need (car, home and camper).
Very clean and comfortable place. State Farm agent Heather is amazing at her job, and she is a very awesome person.
Every time I have needed assistance they have always provided us with fast and efficient service. They are very professional, kind, courteous, and have outstanding customer service. Like a good neighbor, they are always there.
Easy to work with and were quick to respond.Were happy to work with me to provide the best deal they could!
The team at Steve Woodrum always kept in touch while I was car hunting and made sure I got the best quote. After many months of looking for a car I finally made a purchase and made sure to do business with them. Great customer service!
I was with AllState previously with just my vehicle. Shopped around when adding my fiancé. State Farm is covering 2 vehicles AND our Renters Insurance for less than my previous payment.We are currently looking for a home, and expect to stay with Steve Woodrum & State Farm.May not be the best for every situation, but highly recommended and definitely worth talking to.
This company has always been awesome to deal with! Heather is amazing and will help out anyway she can! Don’t hesitate to contact them for your insurance needs!!
I’ve had nothing but great experiences with State Farm. My insurance representative Heather is awesome. Any questions I have of her gets answered, When no one else would insure me they did. I’m absolutely thankful to them for everything!
Just recently switched over to this office. Have been very impressed with their professionalism and response time. No complaints so far, made the move very easy.
Always helpful and professional, and respond in a very timely manner!
I’ve loved having my State Farm car insurance. Everyone has always been very nice and helpful throughout my time having business with them. They are very professional and I highly recommend them for any insurance needs
I was so surprised that Heather got me the lowest rate I had found after shopping around for days!! She made sure I got any discount I would qualify for. Very friendly, responsive and professional. The process was easy and I would highly recommend if you are shopping for a better insurance policy!!
The rep @ the Frankfort state farm got me together with the state farm discount so now I gotta find Jake and give him free food for my discount 😄 🤣. I enjoyed the interaction with state farm and the patience of the rep. Good company
Heather was awesome! Quick and efficient 🙂 Office staff is always pleasant.
I have been a customer of State Farm for 20 years. I have never ever had an issue with them. They are very supportive, always quick on return calls and have amazing staff that are friendly and knowledgeable. They are a great office. I highly recommend
Excellent customer service, when assistance is needed they always go above and beyond to help. I have been with State Farm for 28 years. Steve and his crew are outstanding!!
Super easy and friendly while setting up my account, was not on hold for long at all as like with other insurance companies.
I appreciate the great rates, helpful customer(reminder)services, and convenient bill pay. Thanks for taking such great care of me🙂
Heather was very helpful in getting insurance coverage for my car and home.
I absolutely LOVE LOVE LOVE Heather! She’s a joy to work with and always so kind and compassionate, and answers any questions I have. Very helpful.
Heather gave me the best personal and painless experience in securing my family’s financial future. We insure our cars, and homes so why wouldn’t we do the same for our lives!
Every experience I’ve had with them has been exceptional. The people were kind and very helpful!
They are amazing great deals really care about there customers super friendly loveee them will not ever leave this insurance company!!! Highly recommend
Great rates, staff, and customer service! Steve and his staff are very responsive and helped get me way better rates than anyone else I quoted!
This has by far been the best insurance company I have ever dealt with. They are quick to get back with you and quick to resolve any issues.
The best experience ever so nice and informative.right now this is the type of quality customer care that you .very kind .
Super quick and helpful every time i call! have been with this office for a couple of years now and i highly recommend.
They were able to quote me a great rate and save me some money in the process!!
Steve is such a wonderful guy i suggest everyone switch to him for your insurance thia ia such a great friendly company highly recommended
I have been with State Farm for many years. When I became Steve Woodrums client, they worked diligently to ensure that I had the best, most affordable coverage available. I appreciate their courteous service and professionalism.
Heather followed up with me roughly six months after my original quote offering new rates. Because of her persistence, awareness, and diligence I saved about $1300 a year or $100+ a month. Overall this has been an excellent experience. Thank you.
Office staff are always very helpful and courteous and they go above and beyond. I have my auto and life insurance with this office.
Libbey Hopple was great. I want to thank her for being so good and professional in every area. Thank you and God bless.
They are always helpful with any questions you have responds quickly a very friendly place
I love your company. Prices are good and people are super nice.
Everytime I have needed anything from my representatives they have provided the information timely and very professional.
My insurance rate was $77 in Ohio here is $123 taxes for having insurance in Kentucky was $56 plus city taxes which was $14 thats what made the difference in what Im paying not good penalized for having insurance and for not having insurance does that make sense I dont think so
We have had State Farm for years and always received immediate response and care.
Very pleasant! They help me get the best deal for insurance.
Steven was very helpful, informative, & responsive while I was making the decision to change/move my policy. He made sure to get me the best price possible all while looking out for my main concerns and keeping my coverage the same. I definitely recommend this company & agent if you are looking to get a quote or even just have questions or concerns about your existing coverage!
This office will find the best prices for your car insurance, life insurance, and home owners insurance needs. They don’t try to sale you products you don’t need.
Been with State Farm for many years. Never had an issue on coverage or a claim.
Everyone is always friendly and ready to help you get the best deal
I would definitely recommend Steve Woodrum State Farm! All his employees are very nice, tentative and professional. They are always looking for even more ways to save you money and very responsive when I have questions. Go see them today!
Heather was amazingly helpful!
Please Forgive me for not knowing the lady’s name who always picks up the phone for the 1303 US highway 127S location but I think her name is heather. She has helped with my auto/disability/renters insurance and has got me set up quickly and for a lower price then my quotes were. She’s knowledgeable and actually lets me speak. I will also speak to Christian cole who reaches out via email to me very quickly. Overall, great experience with the staff and services from State Farm. There’s other agents I have spoken to on the phone but didn’t know their name I think Steve woodrum and Matt huff reached out to me before and they worked quickly too. Everyone has been pleasant and answered all my questions. I know it’s insurance and people don’t like talking to salesmen and sales women but it’s their job.Thanks guys.
Steve and his staff are always attentive to my needs and are quick to respond when I have a question.
State farm is the cheapest and best insurance around thank you all for everything you do
These folks are the greatest!!!I stepped away from SF a cpl years ago because i didnt like my agent .I was referrer by a friend to this agent and have been extremely pleased with their service . the quality of that service and very personable attention given ... They also got me a better rate than ive ever had !!!!THANK YOU SO MUCH!!!
Best insurance agency I have ever done business with. I would recommend them to anyone.
Good service and user friendly staff. I’m happy with service.
Shaelyn gave ne excellent customer service
Office personnel especially Heather is always so helpful with all of our policies. They are always helping us find the best solution to our insurance needs.
Ive been with state farm a long time. Never an issue, everyone is always super helpful and keep me covered!!
Very fast and informative. Friendly too.
I have worked with many insurance companies in the past 40 years. None have treated me so nice and friendly as this office has. They are easy to work with and really try to help you any way they can. The professional staff are the best. I highly recommend this office to anyone. If you call the office ask for Heather shes great!
Ive had my State Farm insurance for over a year and havent had a problem. Any questions I have had this office have been responsive to my issues and super polite.
They were very friendly and very professional!! 100% a positive working attitude.
I’m glad I moved my coverage to State Farm with Steve Woodrum after a bad experience with another company. I receive friendly, helpful, and correct information from Steve and other staff members, and I know someone will be available to help if an emergency happens. I have home and auto through State Farm and have no plans to switch.
These hard working people give the best customer service.. They are always friendly with awesome rates.
The visit was good and enjoy the company
Always friendly, always helpful, always responsive.
My insurance dropped significantly after switching back to State Farm. Glad they reached back out to me! Couldn’t be happier with my insurance now.
Always very helpful and dependable
Heather takes great care of us, and is so easy to get in touch with any time we need anything. State Farm had good rates for home and auto, and has some nice features like the online App, electronic insurance cards, etc. Moved over from MetLife and have been very happy. Great to have an actual agent looking out for us vs a call center.
I was quoted two awesome policies where I have more coverage for less money. Very attentive and extremely knowledgeable.
Heather is always so professional and responsive to all if my questions and concerns. She is the best agent I have had at in my 15+ yrs with state farm. I could not sing her praises enough.
Awesome response, very friendly!! Great rates!! All around 1000 percent satisfied!!
It is always a pleasure to work with Heather at Steve Woodrum Insurance office.
Heather was a great help in getting the info I needed and making changes. Quick and easy!
This office done a phenomenal job. I completed an online quote, and was contacted immediately as a follow up. They are extremely flexible with adjusting their schedules to their customers needs. Heather went above and beyond to email forms and necessary paperwork to me for to me to sign. If you are looking for an excellent agent that cares for their customers, you have one right here.
They are very respectful & friendly people! They always answer my questions and calls in a timely manner! I highly recommend State Farm! 😊
I have had insurance with them for 5 years and have never had any issues. Also cheapest rate I could find and the longer you are with them the better discount and perks you get.
They are the best! Very attentive and helpful. Great people to work with!
My experience has been a learning one for me it took a long time for me to find a real good insurance that i felt was doing the right things for me. State farm came thru above all the rest, thanks guys for your service.
They are very professional and kind people in this office anytime you call theyre willing to help if they dont know the answer they will keep trying till they get one. I would recommend this State farm agent to all my family and friends.
This is absolutely the best help I’ve ever gotten with auto insurance! Heather was fabulous! She gave 100% effort in helping me! Got my rate for 200 less than what I was paying! Looking forward to this office being my home for auto insurance from here on out!!
Loved working with Heather! She made transferring our car insurance and getting renter’s insurance super easy! She is also working hard to see how she can save us money!
I was first attracted to Steve Woodrums State Farm because of the price and value of coverage. I continue to be a customer because of the excellent customer service. Heather Jent is super professional and always helpful. Highly recommended.
I know I can call this team and get the help I need anytime!
Havent had a problem with state farm. Agents have always been courteous and have always gone the extra mile to help in any situation Ive dealt with.
The agent I spoke with was very helpful. They made the transition between houses easy, as far as insurance goes that is.
Steve has an amazing team in both Frankfort and Scott county. Heather is amazing at getting all your questions answered and making sure you get the policy that best fits your needs. Tiffany is amazing at customer service and just great to work with. Steve Woodrum Really cares about his clientele! Best State Farm office I’ve dealt with overall! Rate 10 stars! Really appreciate all this team has done for my family and myself.
Matt was exceptional. He was patient with me. He answered all my questions thoroughly and pleasantly.