Getting help here is a total joke. They tell you during intake to just walk in and as long as you show up before 3 you’ll be seen. I show up in the afternoon because I work. Get told I can’t be seen because they are booked. Get told they can call me a week later, today for it. We set up the time, and I go on my way. Today happens. No call. I try getting in touch with them. Their voicemail is full. Finally someone calls me and tells me no one will call me and that it’s my fault because I’m not available before 1 because, you know, I work. I don’t know what it will take to be seen by these people.Update: received another call after posting this. From the benefits office. Regarding my pay. They will call about money, but they can’t be bothered to help.Another update: they were supposed to call me for my appointment that I had to change my work schedule to have and after not being called I drove up there. Finally was seen. Wasn’t told the results of my evaluation, have to wait a month to see a doctor, still haven’t received the emails from the benefits office that I was promised, 5 days later, and it’s a 6 month wait to get the Counseling I was advised to have. I can’t wait to get the paperwork I need to be able to seek help elsewhere. This is a joke.

Just wanted to share my experiences about MHMR. Ive been a patient for years. They are understanding, kind, helpful, and caring to me always. I would recommend them to anyone. MHMR offers resources for disabled amongst many other things I bet you dont even know about. Its normal to have waiting times in any doctors office. Ive had to wait too, but Im sure theyre working hard to give the best care they can. So Im giving them a 5 stars because theyre one of the biggest reasons i am in recovery now.

I have tried over and over for several years to get me and others help through the crisis line...its a joke. No matter who you are calling for or why its all about you...cant get help for someone else. If its you who need it well if you are not suicidal...they will make you suicidal and then not help you. Or if you are their best suggestion is call 911....what is the purpose for this crisis line....are all diagnosis and issues considered not crisis if you are not suicidal yet??? Why doesnt drs, psychiatrist, counselors and others just tell you dont call until you have a plan to kill yourself.....nothing else matters to them!!!!!Theirs no need to mention the mhmr clinics for the covid, the increased amount of paperwork, the short of staff, the lack of funding, the case loads, the lack of training etc has rendered them nonfunctional or disfunctional with a lack of empathy and Apathy running rampantly. I quite counting the number of times I been told if you are unhappy go somewhere else. Central theme from a establishment which prides itself and receives funds to treat unhappy people. What hope does we have when the psychiatrist tells you go somewhere else

Big disappointment. Don’t trust when they say we are here to help. This is a big lie. I am not sure if these people are trained at all or bunch of armatures hired to keep this organization running and getting the public aid. Again this is a big disappointment and I see them danger on the public. Must be shut down.

I am so stunned and disappointed at the treatment that I have received from MHMR. Having major depression issues, I reached out to MHMR at the suggestion of my primary doctor. What a complete joke. Not one person that I have come in contact with has seemed to care one bit about my issues or have the smallest amount of empathy or even human kindness. All they wanted to do was start me on medication. And have me jump through a million hoops! They didn’t want to hear my issues or anything else. The Dr actually just typed on her computer the entire time I was talking!!! Now I have started taking the medication and it’s time for a refill. The pharmacy can’t get in touch with them to authorize! I finally get in touch with someone after trying for THREE DAYS!! The girl tells me it takes two to three days for the prescription to be sent! I told her I took the last pill today what did she suggest I do. She said go to the emergency room!! Soooo done with these people!!

This is a place where you can get get assistance in so many areas. It will take you having to to be willing to follow through with your assistance. Help only works if you continue to communicate, and ask for help. Staff are there to help provide you with the things and assistance that is available for you. There are some very caring people here who will do what they can to help you. I love the opportunities.

Be careful, they will cause damage more than help. Stay away.

Horrible …. Not a good place to get real help. It is a joke and waste of public resources.

MHMR needs to close this isnt a good look for the city to offer this as a walk in service for the public. Keep your people up to par some other way.

I was once a member in 2018 and they tried tricking me into signing paper work. Thankfully I had a friend warn me about the trickery of them taking your disability check away and I refused to sign any paper work. I thought my friend was crazy but I saw what they did to him and many of my other friends in MHMR community center. Please steer clear from this organization.

I am losing my mind can yall help me please

Went to Dr in tears. Tried to tell her my problems. She never responded just wrote my prescriptions and I left in tears.

Was a good program but my boyfriend was bit by bed bugs... as well as other people he talked to there.

I go to the mid cities clinic and the people there are great they do the best job they can with what they have to work with.

I have nothing but positive experiences from everyone there.

After 5yrs of being treated at the Arlington clinic, services have hit rock bottom. All the Doctors quit and all they have are LPNS taking over.I have come to the conclusion that I would be treated better by a Houngan or a Mambo from Haiti who practices voodoo. At least they would be better at reading your medical records than who they have employed now.

My experience is that this cant be real. They dont do anything but fill out the paperwork they need to get the funding. they willnt call you back. They espect you to be at your appointments but then again its only because the want there funds and need certain paperwork.to be approved for the funding. I have been a patiant for 3years and 1 person went to rork for me and she got all kinds of balls rolling for me ms Tileta all the rest have done not a thing they said they would they still havent even prescribe me medication its a mess only reason i still go is because im retarted.

Be careful, as this place appears to possibly put you in more danger with the police and does not properly help you. Woman called up there for help I know and they never called her back. Needs to be closed down. Have heard of bad, unethical doctors there who treat people badly. Get help elsewhere. Another bad gvmt ran/local/whatever facility ran by bad people.

I called their iCare crisis line to talk to someone. I was upset, but not suicidal, and I repeatedly told that to the woman who answered. We had been talking for a while when my cell phone dropped the call. I walked away from my phone for less than 2 minutes, and when I came back, I had a message from the woman telling me I had to call her back. I did immediately, and was connected to one of her colleagues who told me the woman was on the phone with the police, and was sending them to pick me up and take me to a hospital. Seriously? My cell phone drops the call, I go to get a glass of water, and she sends the police to have me involuntarily committed. I will never trust another mental health worker because of this woman.

Awesome place I got the help I needed!

Horrible experience with doctor karla lopez. She triggered me into a depressive episode and then she and a supervisor laughed about it. I had to ask for a transfer so luckily they did that so I could actually get a doctor to prescribe the medication I needed, since that did not seem to me ms. lopezs concern.

They are not good for nothing...I tried to schedule an appt., but before I schedule someone is supposed to call me back within 48 hours for a screening....its been a week and nothing....I NEED MY APPT. SO I CAN GET BACK ON MY MEDS.

They have upgraded and made it more fun for the kids...

Don’t go here run as fast as you can not worth your time.... Mental health is REAL and they take you as a joke...