They did a good job, and the house smelled clean and fresh when they finished.
I have used Merry Maids for many years and have been pleased. I discontinued during the pandemic because of my husband’s major surgeries. I planned on starting up, but suddenly was having out of state company. I called them and they worked miracles to get me scheduled for a deep cleaning with my usual excellent cleaners. They could not have done anything better. Talk about spotless!! Thanks to the staff and Ola and Veronica for an excellent job. I look forward to them coming bi-weekly. If you have any cleaning needs you should give them a try. They work with you to ensure you are pleased.
Over all a bad experience many little things added up to it being an awful experience and will definitely not be using again.
Connie was exceptional. She was extremely thorough and conscientious. Mackenzie was a hard worker. I’m very pleased with the service.
Sharron and Kelly deep cleaned my mothers apartment for us and did an incredible job. They were kind, professional, and thorough. We are so grateful for the work they put in as we were in a difficult situation and this was a family emergency. I cant say enough about the quality cleaning we received - the apartment looks better than when she moved in. We will definitely be using Merry Maids Arlington again, hopefully for regular cleaning services. We are so grateful.
Great service
Just all around fantastic!!! Great service!
Excellence care and attention to detail as to what products needed to cleaning my home.
Very polite and patient with directions and finding house. I have a very large house with lots of things to dust. I am a person that wants it wiped even if it doesnt look dirty. I was pleased that the girls did that for me. Looking forward to each time.
It was a renovation cleaning in an empty house, and it took 5 hours. Im still finding dirty cabinets, baseboards and spots on faucets. Complete waste of money.
Very thorough in cleaning all areas for the deep cleaning of my home. I definitely will be using Merry Maids again!
Jamie was awesome with the initial cleaning. I thought finding a housekeeper for an RV was going to be a challenge but Merry Maids exceeded my expectations.
Dora and Omar were very thorough and friendly and efficiently. We hope they will be back!
I was led to believe, after several conversations with the person who schedules the cleaning teams, that they would clean my baseboards, shutters and fan blades. My house was otherwise very clean. If someone had come to my house the day before the cleaning and the day after, they would have seen no difference. I gave the service less than one star on perfect. It was not the fault of the cleaning team, rather than a miscommunication on what my expectations were. Fan blades were not cleaned and the shutters were still dusty. Baseboards were not wiped down, as I expected. It was fine. Im not upset. It was a lot of money not to be able to really tell a difference. No fault of the cleaning team. By the way, I had to straighten every single framed thing in our home. You dont have to leave a frame crooked to show you dusted it. For Heavens sake, that strategy is too obvious!! I also have to put several pieces of furniture and other items back in place.
Sumaki made my kitchen SHINE! I could smell the freshness from outside!! Very impressed and pray o get her every time. She also has a terrific personality, very beautiful soul. I felt really good about her being in my home.
I appreciate the thorough cleaning of the home. They cleaned very well on our move out. I would reccomend.
They did not clean my kids vanity room. The bathroom window was not clean. They have been out of town and it was still dirty. also the floors were not done in the room and countertops, The trash was taken out in the game room this time however they did not put the trash bag into the can. The trash bags are under the sink. Small things but overall getting better just need take to time to do every room . They only stay less than 4 hours or maybe 41/2 other cleaning service was there all day. also has a shinny finnish on the wood floors down stairs.
I’ve used Merry Maids several times now. They stand out to me because they are professional and seem to be thoroughly trained. I don’t worry that I have to hover over them to know my house is okay. With some other cleaners, I’ve had bad experiences where they used the wrong materials/supplies to clean certain surfaces and did damage as a result. Grateful to have found Merry Maids and appreciate their attention to detail and highly trained individuals. (Shout out to Connie and Joan who are wonderful at their jobs!)
Scheduled a deep clean for over $300. 3 ladies arrived with their cleaning equipment in tow. Gave them a tour and let them get to work. My house was not a disaster zone by any means. I had put everything in its place, just needed/wanted a deep clean.Some of the rooms looked great, in others there were blatant places they just skipped over. The glass on the showers had handprints on them, the mirrors were only cleaned half way up (I told them I had a step ladder they were welcome to use), the kitchen counter had a sticky spot which was still there after they left.Pretty disappointed. I wasted over $300 for a very poor “deep clean”.
Merry Maids was hired to clean my townhome upon move out. They were hired to have 2 girls, for 2 hours at $130/hour for a total of $260 to only vacuum the carpeted floors, clean the wood floors, clean the kitchen & 3 bathrooms. They failed to clean the ENTIRE 1st FLOOR. I would NEVER recommend them to anyone.
They did a nice job, but Im not sure it qualified as a deep initial clean, which is what I asked for and paid for. They did clean the fans and the window edges, but the oven and microwave werent cleaned, and the floors were not as clean as I would have liked them to be, again for what I would expect from a deep clean.
I usually give them five stars but couldn’t this time. For the second visit in a row, the ring around the drain in my bathroom sink was not cleaned. Also, I had to scrub the soap scum from where the tub joins the tile. Small things, but obvious. Also, I’m not thrilled that they’ve started dusting with Swiffers. The dust comes back sooner after that.I have used Marry Maids for many years, in two different locations. I would still recommend them.
Merry Maids have done a solid job cleaning our job office. They have been prompt courteous and professional. I would recommend them for your cleaning needs.Rick
UPDATE:Was able to contact them. They sent a manager to verify that it was still dirty, then did a re-clean the next day and made it right. Landlord said it now passes inspection.ORIGINAL REVIEW:Scheduled them for a move out clean of a 3 bed, 2 bath house (1200 sq ft).Was not present for the clean. Landlord went to check the unit the next day and said it was a mess. Counters hadn’t been cleaned, floors were still dirty, bathrooms still had soap scum residue. I paid Merry Maids almost $300 for that clean, and now will be getting part of my security deposit held back so the landlord can have another company come clean after them. Completely unacceptable
Ladies came in on time and did a wonderful job.
I had a good experience with Merry Maids. I have used their service a few times before and was impressed each time I did. The crew works tirelessly. They really make the place shine, they make it look bright, and smell good. The workers are very pleasant. Very good customer service. Easy to talk to. Management is engaged, making sure you are satisfied. I am very pleased. I felt valued and appreciated. Thank you very much.
I have used Merry Maids biweekly for about 8 months now and I have never been disappointed! They provide outstanding service. I love how my home smells clean and love how clean my home is! It feels wonderful to have a clean home. Merry Maids allow me to focus on my work and family. They work around me while I am working, my dog, kids and my senior mother.
Housekeeping is all ways done very good
Maria’s team is awesome!! Maxine does a wonderful job with scheduling our cleaning services and is always prompt & helpful in all her communications :) We’ve been very happy with Merry Maids cleaning service. I would highly recommend Merry Maids!
Efficient use of time at a great rate
Maria and Norma did an excellent job. Thank you!!
Excellent deep clean with two employees. Both were very courteous and wore masks throughout the cleaning.
I moved into my new home and the previous owner left it extremely nasty! I most definitely was having anxiety about the thought of having to clean on top of packing and moving. Claudia and her team came in and within a few hours had my house spotless! Thank you so much, will for sure use your services in the future.
Merry Maids did an excellent job of cleaning my home quickly and thoroughly when my current cleaning lady was unavailable. I was so happy with the job they did including my baseboards. I will definitely use them again. Thanks Merry Maids!
They were really nice and knew their job well. Cleaned very thorough. Would recommend this service to anyone.
This company has taken care my home for many years and send us the best workers to clean our home with exceptional care.
Paid $375 for a move in cleaning. Before we paid, they claimed the move in cleaning is top to bottom, but then we were told a simple window wiping is not included and costs more. We still have cobwebs and dust in our home. The only reason it is clean now is because we bought our own supplies and cleaned it ourselves. There is no money back guarantee, so we just lost $375.
I am very happy with my Merry Maids. They are reliable, accommodating and friendly. They also clean my house very thoroughly. Whenever I move a piece of furniture, the floor beneath is clean as well as the baseboards behind it, if accessible. I love that! My ceiling fans are always clean as well. I appreciate thoroughness!
There is no consistency. Each person does things differently and uses different methods and products. I would like the same person each time. Also, I’m not sure what is on the included list and what is extra.
Great service from Victoria - she was prompt, asked good questions about what we needed, and very thorough. Thanks!
Mom was impressed with Dora (? I hope that’s right) and the man who came with her this week. They did a stellar job. Thank you keeping her house clean!
Ive been with Merry Maids for many years. Holly in the office is always accommodating when I need to make changes or adjustments from my usual cleaning schedule. I love my cleaning girl, Sherry, just cant say enough good things about her!! Having the same cleaner in my home is what I love the most. She knows my dogs, my home, my likes and dislikes. I know she will do an excellent job each and every time. She cleans my home as if it were her own; you can tell she loves what she does. After a long commute, long day and longer week, I walk into my home that looks clean, smells clean and is clean! Its a huge relief that I wont be spending all weekend cleaning my home; who can relax and enjoy anything in a dirty house? This leaves me with more time in my life to spend with my family and do things I enjoy; This makes it worth every penny! I was surprised when I first started using this cleaning service how adorable is was, I had no idea. Now I tell my friends that I would never give up having my house cleaned. There are many many other things I would sacrifice first!
I highly recommend this business. I’ve used Merry Maids before, this location is very professional and do a fantastic job. We’re extremely happy with their services.
The ladies were very professional, polite and very good at their job! I appreciate the hard work they did. The community center was perfectly ready for the upcoming event. Thank you.
Some areas missed. The price was a little steep for the lack of attention to detail. Overall were happy but too costly.
This was my 1st time using the company but defiantly not my last. Angelica and her team was awesome. They did an awesome job and very professional. Thank you ladies for getting my home back in order to freshness and cleanliness. You ladies rock.
Mary Jo did a wonderful job on cleaning my house. I highly recommend her. She was very quick. My oven looks like a brand new oven. She deserves very much recommedation & a raise. I will use Merry Maids again. I will request Mary Jo.
Cassandra was friendly, professional, and efficient! She managed to clean the whole house in just about 3 hours.
The recent team has consistently done an outstanding job. They seem to take pride in their work and are very professional. They are very much appreciated!!
Great job all the way. Am planning on using them again.
It was a good clean. Excellent job. She did a wonderful job. I was extremely pleased.I was disappointed that only one was sent this week as our house is too big for one.
Fast clean. They sent email, and text. Gave very good ETA and sent messages after finished. Great cleaning.They are my weekly maids for sure!
It would be helpful if they would clean the tubs better. Scrubbing the tub is needed to keep a film from developing. Just a suggestion.
I had a new person who had not been here before. She worked hard and the apartment feels clean
Great attention to detail and were very friendly.
The team of ladies cleaning our home are awesome! I only have good things to say!I highly recommend MERRY MAIDS ❣️
Very friendly and does a good job. Mom likes having Mary clean her house. She wanted me to rate her a 4.
I really have liked Connie and BJ and would like them each time if I may request them. They were more thorough in dusting and cleaning. All were good I just saw them do more in detail. Be Blessed
Great company, did an excellent job cleaning home we purchased. Would highly recommend
Every cleaner that I have had contact with is very kind, and they all do a good job. That being said, the downsides of a company like this is having cleaners that are constantly in a hurry to get to the next house (I have had furniture left scattered around and drawers left wide open), dont know where things are if you are not at home during your cleaning time (like a laundry room, spare sheets, etc.), and do not have the ability to contact you about it. You also may have them show up at 9 a.m. or 2 p.m. You may get a notification that cleaners are on their way, but you may not. I would recommend this service and company, but it does miss the mark if you are looking for a more personalized interaction.
Left dog hair on inside mat. Did not empty the small garbage in laundry area. Did a great job on our leather couch.
Sandra was great from the get go. Fair price and good service.
They were so accommodating and helpful! I had to reschedule many times due to the seller not moving out in a timely manner and no matter what they made it work for our family. Thank you and Sandra is amazing!!
Professional and nice! My house looks great!
Mary is always professional and polite. She does an excellent job!
Smelled sooo wonderful to come into a clean house. Veronica and Angelica were so nice and I am thankful that they paid attention to small details.
Are usually use Jamie and she is excellent and thorough and nice and does a very good job and she is the one I would recommend
All of the ladies that have come to service our home have done a great job! They are very nice and hardworking! My home is sparkling clean when they leave!
I loved the dynamic duo, Connie and Nancy. They cleaned my house with efficiency and professionalism. My house hasnt been this clean in a long time. Thank you so much!!!
Hubby is still very impressed. He HS recommended Merry Maids to his parents. He NEVER recommends anything or anyone...EVER!!! That’s speaks volumes!!! Thanks again!!!!
Very nice cleaning ladies. Professional and hard working. Definitely worth the $$.
The Merry Maid team is dependable and does a great job on my home! I am pleased with them as they are responsive to my needs if I have to make a change or redirect the team due to my schedule, however, they have never cancelled or changed their date or time for home cleaning, they are professional and do a professional clean each time!
Merry Maids always does an excellent job and I have used them for several years and plan to continue.
First off, great customer service. I talked with Maxine. They were able to schedule last minute for the next morning. They never made me feel horrible about the state of our house which was pretty bad because of our pets. Our power even shut off part way through and they had to come back the next morning. Again, they were able to come back first thing in the morning and get it done before the land lord needed the house done. And they were prompt to fix an accidental overcharge. Truly a blessing.All that to say, I was not able to personally inspect their cleaning job because it was a move out cleaning, but they were timely, gracious, and easy to deal with.
Arrived at the scheduled time, did a good job.
I was very disappointed in the cleaning and service.First, the cleaning people did not arrive to my house as originally scheduled.It was scheduled for a.m., however they did not arrive to my house until almost 1p.m. I know this because the cleaning people called me and told me. I had to explain to them over the phone how to get in the house. I did not understand that, because I left these instructions with Merry Maid when I booked this appointment a week in advance.Next, my house was not that dirty because it is already maintained.However, they still did not do a very good job especially in the bathrooms around the faucet. Later, after they left I was able to use my fingers and cleaning pad and cleaned up the dirt stains that they missed. It came right up when I cleaned it.For the money I paid, it just was not worth it.Very disappointing.
Very professional, managed to clean very stubborn stains, the house looked like new after they were done
Some weeks I get an excellent cleaning, but occasionally, I feel like someone rushes through the process. However, when I let them know, the Merry Maids offer to return and do the job right.
Victoria did an excellent job cleaning my home. The quality of work is award winning!
Connie and her team are attentive and very careful to meet all my needs. Extremely professional and complete all tasks exceptionally well.
I’ve been using Merry Maids for years and I’m pleased with the services. My place looks amazing and they communicate effectively.
It is clean and i have moved out. thanks to merry maids service.
What was supposed to be an initial thorough cleaning turned out to be nothing more that a routine (if that) cleaning.
I enjoy all of the service staff technicians, however I especially enjoy Mary Taylor. She takes pride in her work, and she focuses on different locations each time she comes. Kudos to Merry Maids!
Merry Maids always does a good job cleaning my house.
An outstanding job, were really happy with their detail.
Sheila and Tina were AMAZING! They did a great job on my home and were very pleasant to work with. I felt safe leaving them in my home while they worked as I had some errands to run. I will definitely be requesting them again in the future.
Dont even try getting a quote. The way she talks you is like shes above you. Umm hello youre supervising toilets!!!
I came home expecting the house to be clean.... but.... It was immaculate!! Sherry and Julie had their work cut out with my oven and it looks fantastic. I keep noticing all the EXTRA things they did to make my home shine in every nook and cranny. And, they smiled even at the end of a long afternoon. THANK YOU LADIES!!!
My home is now clean and dust-free.
It was a PLEASURE greeting MERRY MAIDS into my home. They did a SUPER FANTASTIC CLEANING and I was VERY GLAD for there professional Friendly job they did!!!!!
Pretty happy. Missed a few small things but it was just overlooked on the work order. Other than that very happy will continue service with merry maid
Marry Maids of Fort Worth cleaned our home before sale. They did a great job. Our thanks to your crew for all their hard work. The light fixtures sparkle.
Everything is so shiny, sparkling clean! Marylou and Jennifer did a wonderful job today! Thank you both!
I had used this service for years and tolorated their mediocre cleaning. The point of detachment from this company was when I scheduled a deep clean for my new home before moving in. The ladies arrived and then left the home to reschedule for a later time in the day without consulting with me. A mixup with gettin back into the home occurred and again the ladies left without so much as a call to try and rectify the situation. No call was made to reschedule, no apology was made and I was forced to move in the next day on top of dirt! I deserved better as a long time customer. I am so done with this service and their lazy cleaning and look forward to securing a new service.
Did a cleaning for a tenant move out so we could fix and make ready. One step that I did not have to do.. thanks
Very nice ladies. Went above and beyond!
They are overpriced. I paid for a detailed cleaning and they used the same dirty mop head to mop all the floors. All counters were left dirty. Never using them again!