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Belle Tire
6320 Illinois Rd, Fort Wayne, IN 46804, United States
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Belle Tire

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Review №1

I’ve been bringing my vehicles here for pretty much all my automotive needs and pretty much always gotten friendly service. I thought they were a little pricey in what they charged me. But until today I never checked around to verify. They wanted to charge me more than double the national average for a starter replacement. I asked why the quote was so high and they explained that my starter was over $400! But Autozone across the street has them for $99. I asked if I could just bring them the part. They of course can’t do that. So while they might be friendly I would suggest taking your cars elsewhere.

Ti
Review №2

They are liars! Save your money because they will find an excuse not to honor the protection they sale. I had bought 2 tires. Still needed 2. Before I could get ready for the second 2 I had the same problem develop with the right front. So they said they would check for mechanical issues. They replaced that tire and put 2 on the back and aligned my car Less than 5 months later same problem on right front. It threw a belt. Said they wasnt going to replace it because of how the tire wore. Well remember THEY said it was good. No mechanical issues. Dont go here.

Da
Review №3

Had an unfortunate flat tire on my wife’s car, didn’t know spares were a thing from the past (I obviously don’t know much about cars) after putting the “fix a flat” in, we noticed it was a sidewalk puncture and not really drivable. We had an appointment at 1130 but found the puncture at 10. Unfortunately, a tow could get to us till about 1130. Spoke with Tony to let him know what was going on and he was very laid back about it and was willing to answer any questions I had about where the towing company should drop the vehicle. Everyone else we spoke with was amazing and they worked quickly and efficiently getting my wife’s car back on the road.

Je
Review №4

Very professional, courteous staff. Efficient mechanics. My car was ready before I expected. I had an oil change, tire rotation& balance.Descent cost for that too! $37

An
Review №5

Will not go there again. Told them exactly what I needed done, the lens of my fog light was broken and the lens assembly needed replaced, not the light bulb. I get there for my appointment and they check my lights any tell me they are fine but my lens for my fog light is broken. Then they told me I needed to order it from the dealer, myself, make another appointment and they would put it in for me. Now why didnt they tell me this before I brought in my car. I told them exactly what I needed done. I will not be going there again.

Ma
Review №6

Very professional, they had a hard time getting thru to my insurance company but very professional and nice

Do
Review №7

I bought new tires in January, 2021, and my RR tire kept going low. I took it in, they found a leaky stem, and replaced it on the spot-no charge. I was pleased with the responsiveness.

Sa
Review №8

Stopped in to get our low tire checked out and was immediately taken care of by a service tech who fixed the tire after finding a nail in the tire. We were very surprised to find out it did not cost us anything to have it fixed. We will definitely check with them when we need to replace our tires.

Th
Review №9

Great service. Honest and thorough explanation of tire choices / value & costs.

Be
Review №10

Have bought tires from 2 locations. For 2 different vehicles. Went in to get a flat fixed on a different vehicle theytold me they couldnt touch them because it was against the law because it was 7 years old. (Law is 10 yrs and or 2/32 tread depths or severely dry rotted.) So before I looked into it more I had them order tires. Was going to be $1000+ for all four. I called this morning to another tire store that told me the truth. So canceled the order. Be careful they will say what they need to, to sell you tires.

Da
Review №11

Very friendly and helpful! Staff cares about providing you the best services with free check-ups and optional follow-up services for an affordable price.

M
Review №12

This review is for how they treated my daughter. She went to Meineke, for convenience purposes since she could walk home, to have her front brakes done and an oil change. They called her back and said it was going to be $2000 because she needed ceramic pads, new rotors, new calipers, the brake line flushed due to moisture, and a tire. She had the oil changed and took it to Belle where they ALWAYS have had the best prices for our family. They looked at the estimate she was given and were blown away to say the least. They looked at her car and said it didnt need new calipers and that they were double charging her on a couple items. In the end they did the brakes and put 4 new tires on for $1300. If you arent taking your vehicles to Belle Tire you are taking them to the wrong place! Thank you, Belle, for taking care of my daughter!

Ch
Review №13

Belle Tired USED to be a trustworthy place, but NOT ANYMORE. If they give you a long list of repairs but you tell them you will have to wait to do them at a later date, then magically (according to Matt Cooper, Asst Mgr) other parts break... literally... in the parking lot, leaving the shop, that is their explanation. They claim its just coincidence and they had nothing to do with them. So they are now just another scam rip-off repair place like any other. Do Not Trust Them. (FYI the next day, Summit Chevrolet noted a bearing cover had been attached upside-down and backwards and did not see any reason to recommend the $1200 in repairs that Belle Tire had suggested.)

Ba
Review №14

Only complaint is there wasnt good communication between the front desk and back. We wanted best of 3 tires removed to be put back on spare wheel and that didnt seem to happen. They did get us back on the road pretty fast!

Ha
Review №15

Always able to get me in and do what I need! All the guys are great to work with!

Da
Review №16

Nail in my tire fixed and back on the road in about 30 minutes... Seemed busy but able to prioritize this quick fix. They were well staffed and freindly. Vending machine was full if you wanted a snack

Gr
Review №17

Took my truck into Belle Tire to have my summer rims and tires swapped for my winter rims and tires. They were quick, timely, courteous, and the cost was next to nothing! ($0 - was my first experience here!)

Me
Review №18

I’ve had nothing but excellent and prompt customer service at our Belle Tire! Staff is always so friendly and all of our tire needs have been taken care of so professionally! 5 star place for sure!

pa
Review №19

A few days before Christmas I needed new tires for a drive back home to see family. They picked up tires from another store in Ohio very last minute and I had them installed that day. I was treated very well at the place while I waited. The wait was long but ill return based on service alone. They gave me a great price for great tires and I got to see my family for Christmas. I hope they know how awesome they are over there.

El
Review №20

Great place, great customer service. I bring all my cars here for everything, fair honest people. And great prices. Love this location.

Jo
Review №21

Just had my wifes car at this location Monday July 26th. They did install the tires I asked for, however the tires they put on were over a year old already.. I guess I shouldve had them show me the tires first.Also, they told me that the front lower ball joints had play in them and that they should be replaced. They wanted to sell me control arm and ball joint assemblies (moog problem solvers) for roughly $200 a piece more than what they are being sold for on RockAuto.I have years of experience with this kind of situation, so I politely refused. Got my wifes jeep home and lifted the front end, there was no play in anything in the front end. Ball joints are nice and tight, as well as the tie rods and wheel bearings.Bottom line, do your due diligence and research parts pricing yourself, and get a second opinion if they tell you something is wrong with your vehicle!

Co
Review №22

Never in my life have i encountered an auto repair shop so Dedicated to friendly customer service they will really go above and beyond to make sure they get the job done right.Tony and his team are the best and i couldnt be happier with my experience. KEEP UP THE EXCELLENT WORK!!

Ji
Review №23

First time Ive bought tires from someone other than Zurcher in Monroe. Had a guy I work with suggest Belle tire, since I live in Fort Lame now. Got my truck in the bay within 10 minutes of arriving, but took an hour and a half to throw the new ones on(Zurcher would have had it in 30min.) Wouldnt do an alignment because my ball joints were bad, lol😂 its a Dana 60.....uh, kingpins not ball joints. I just played it off and said Id take care of it myself. When I got home I jacked the truck up and everything is snug as a bug in a rug, not sure if it was a scam or ignorance. They did have to source my tires from several places and unfortunately a couple are a year old already. They did seem nice, they just made me skeptical after claiming I need to put ball joints on a dana 60 and sold me old tires.

St
Review №24

Outstanding... the service provided could not have been better, the staff was very professional and informative, prices were extremely competitive...and they installed all 4 tires and aligned my vehicle in a matter of minutes. Thank you, well done!

Al
Review №25

Great fast quick in and out friendly service you guys are awesome keep up the good workSincerely a returning customer!!!👍👍👍👍👍

De
Review №26

Stopped in the SW location late one afternoon with a slow leak in a tire. Knew all 4 tires should be replaced. I was given several options of tires in stock and there was no pressure to go with the most expensive. Car was ready by noon the next day. Staff was friendly and helpful.

Je
Review №27

Prices are fair, staff is honest and helpful, and they are easy to do business with. I love the ability to order online if you want so your tires are waiting when you show up. They also do small service jobs, for example I needed a wheel stud replaced and they got me in and had the job completed in less than 2 hours.

Je
Review №28

Great tire buying experience. Very knowledgeable attendants. Very reasonable pricing and lightning fast service highly recommended. Highly recommended.

ry
Review №29

Had an incredible experience at belle tire. Took my truck in for some new tires and they went above and beyond with the inspection of my truck. The folks at the counter were knowledgeable and professional, and their service team really knocked it out of the park on the prompt repairs. Total work done, new tires, front wheel bearings, alignment. I will return!

Je
Review №30

Great experience. Performed alignment correctly and did it very quickly. Check in and check out both went well and felt safe social distancing in the waiting room. All customers and employees wore masks and I appreciated it. Thanks to all!

dc
Review №31

Was recommended by a friend that has had several issues with their vehicles over the years dealt with at this location. As with many other negative reviews here, I went in & was told it would be a 2-hour wait just for them to look at a potential problem. After waiting 2 hours I was told theres nothing they can do & Ill just have to buy new tires or at least one new tire for the one tire I was having an issue with. They didnt have one in so they had to order it & said itd probably be in the next day. Problem is they cant schedule me to get the tire replaced until a week & a half later. Nearly a week & a half later I still havent heard from them if they even got the tire in or to confirm the time & date to have it fixed. Trying to call & ask about this is no different than walking in being told youre going to have to wait. Being put on hold for nearly 20 minutes got tired of waiting & hung up. At this point if I dont hear from them within the week Im just going to go elsewhere & assume that theyve wasted over a week of my time. Its obvious this place is too busy & and not only doesnt care about a new customers potential business but has forgotten that theyre only as busy as they are because of customers continuing to do business with them. I could have went to a local mom & pop shop & already have been serviced & had this done a week ago.

Cr
Review №32

Great price fast service

Ja
Review №33

I had to call them because I blew a tire on the highway. They were very professional on the phone. We I went in I was greeted very kindly unlike some other places. Great prices on tires and services. I will be coming here from now on. Thank you for the great service. They stayed over just to get new tires and an alignment on my car.

Ma
Review №34

Brought in the CLS500 for a standard oil change and headlight issue, hit one bump on the road and the light went out, also the radio for the fuse is blown and the battery for the car needed to be jumped due to it being drained as no one ever shut the lights off in the car. However this is our first issue with belle tire and consider them very professional and good at what they do.

Je
Review №35

Their customer service is outstanding!!! Always very pleasant! I was slightly misquoted, but they were Abbott to comes very close to the original quote. I love my new tires!! Thank you!

ge
Review №36

Had a great experience very professional and friendly staffManager Adam had a good handle of everything going in the store.I will definitely be back when I need tire work or other service

Ty
Review №37

Management was great. The guys were great. Got new tires and alignment checked. I would recommend it to anybody

Br
Review №38

Great service, quick turn around time! They were really backed up and yet still found time to fit me in and get me back out on the road again!

Da
Review №39

I love the free air machine behind the building.

St
Review №40

My wifes Honda CRV had a nail in the passenger side front tire so I made an appointment to have it looked at and possibly repaired on Saturday 11/21 @ 3-pm. When I arrived I was greeted right away and my info was taken quickly & I was seated in the waiting area. They were really busy, but got my car in & repaired in less than an hour. When I was called to come pay & leave I was told Happy Thanksgiving & Merry Christmas No Charge! I was shocked. Thanks Belle Tire for my wonderful first time experience at your store. You made my day and Holiday Season... Steve

St
Review №41

Belle Tire fixed my tire free of charge when they discovered it was just a nail that was causing a leak. I thought it was such an honest and generous thing to do when they could have charged me for a new tire, and I would have never questioned it. I know where Im going when I buy a new set of tires. Thank you so much again!

Mi
Review №42

Installed a new tire for us minutes before closing time as our car had an enhanced mobility kit (air compressor with fix a flat built in) and no real spare. We had a blow out making repair not an option. We appreciated them saving us from a tow and/or cab home that night.

Th
Review №43

We never receive anything but the BEST customer service from Belle! Everyone is so friendly and helpful and works to meet your needs! If an issue arises, these ladies and gents work hard to make it right for you. The prices are great and they run sales often, giving good options for every budget! Belle is the only tire/alignment service I will use!

As
Review №44

I scheduled an appointment a week in advance and it took 2 hours for 2 new tires. There was no one else waiting for at least an hour. Then I was told it was taking long because of the free alignment but when i was called up I was told I should get alignment for $70 and another 20 min. I am used to having free alignment from the shop I usually go to and never have waited anywhere close to 1 he with an appointment. I wont be going back.

Ma
Review №45

Ok prices on tires. Worthless guarantees because they can’t fix your tire for a week.

Na
Review №46

Best price in town, got me back on the road! Staff was friendly and knowledgeable, 2nd time using Belle Tire, will return again!

To
Review №47

Theyre very good very professional they do excellent work

Je
Review №48

The entire team went above and beyond to make my experience great. Even when my truck was not cooperating they worked through it to get the job done. Thanks Adam and Teddy

Al
Review №49

I had to bring my truck in because I had a bolt stuck in the tread and I was upset that this wouldve been the 4th time having to deal with my tires this month. The guys here were super helpful/ kind as they got me in right away to get it repaired since it ended up going through the whole thing. Pricing was wonderful as well. Definitely will be going back there for any issues, not Patriot. Ask for Dustin if you need any help.

Ka
Review №50

The guys a Belle Tire have always been great. Good, fast service.

Pa
Review №51

They were very quick and efficient. Price was wonderful for all 4 tires.

Br
Review №52

Always Available for a oil change when I have time instead needing to schedule it. Everyone is polite and with discount coupons prices are great.

Ji
Review №53

Fair price for tires.

Da
Review №54

Always great service. Reasonable pricing. Highly recommend this Fort Wayne Belle Tire location.

An
Review №55

Im really happy with this place, they always do a great job with my car. Ive gotten quite a bit of work done here and its always turned out great with a decent price, even on tires!

tr
Review №56

Let me sit in waiting room for 2 hours after vehicle was done. The girl I dealt with let the man explain that he didnt know I was there. The girl knew but played dumb. I will remember this when the vehicles need more service! Rude.

Na
Review №57

This is dumber than a pile of dirt. This place is NOT on Illinois road, there is no way to get here from Illinois road.

je
Review №58

Very bad customer service, assistant manager disrespects customers and tells them: if you dont like it then go

Su
Review №59

I went there to see if my battery was still good and they found a weak signal and replaced my battery free of charge. I was so pleased.

La
Review №60

Great visit and found out they take care of the complete under body unlike other tire shops.

ry
Review №61

I will only get tires from Belle Tire from now on. I had my van in to get tires this week and had a great experience. I was just getting some cheap tires and dropped it off in the morning. It took quite a while because they were waiting on a tire, instead of making me keep waiting they put on a more expensive pair of tires at the price quoted to me on the cheaper tire. On top of that they did a 4 wheel alignment at no charge. Kimberly, Amanda, and Virgie are excellent and created a lifelong customer. They all went above and beyond to create great customer service.

Pa
Review №62

Came in to have a tire repaired (screw) and they not only got me in and out pretty quick but didnt charge me for the plug. Will definitely shop there from now on. Thanks!

Mi
Review №63

We had an emergency tire repair, and the staff suggested that we go elsewhere if we needed immediate help....

Mi
Review №64

Belle Tire has always been a great place to do business. Amanda, Matt, and all other employees do a great job! Highly recommend!!!

Jo
Review №65

I had a flat tire on a work truck this afternoon so I took it to Belle Tire. Even though they were extremely busy Nate volunteered to work it into his schedule. Within 20 minutes I was back on the road and no charge for the tire repair. Thanks so much!

lo
Review №66

Fast service, great experience, knowledgeable about the tires they sell. Amanda was great! Would definitely recommend!

Ro
Review №67

Always great service! Ive worked with several of the guys over the past 8 years and they have always been above and beyond.

Ta
Review №68

Dustin and his team at the Bell Tire on Illinois Road did a great job getting my car back to me the same day and even had periodic checkins with me during the day to update me on the status of my car. Really appreciate all of the good work you guys do. Thanks!

Le
Review №69

I highly recommend Belle Tire on Illinois Rd!!! I had recently purchased a tire elsewhere that kept going flat. I came into Belle tire ten minutes after close and was asked to leave it overnight. Unfortunately, my wife needed it every day this week and I was booked every night as well. I had simply decided to deal with it until next week, but Adam went above and beyond and said he would quickly take a look. Not ten minutes later they had replaced a leaking valve stem and we were all set to go. Its service like this is this that earns a lifetime customer! Thanks so much for accomodating our busy schedule and keeping my family safe on the road!!!

Jo
Review №70

My fairly new tires that I purchased from Belle last winter were losing air. located the problem and fixed it at no charge. Courteous service!

Ey
Review №71

My name is Andres Carranza. I took my van 2 weeks ago. until now i had to call everyday to find out the status of my car. They said they would call me back which they never due. I have been loyal to this company however Now I have my doubts. Never waited so long

Je
Review №72

I have been going to this Belle Tire location since they opened, and every time I have had a positive experience. They are great at explaining everything to customers (and even patiently break it down for those that know very little about cars), and when there have been moments of confusion/disagreement, they always side with the customers. Theyre very honest about whether or not maintenance issues are critical/essential and arent the type of garage that charges you for every possible thing on your visit. I have appreciated going to them and always have left satisfied.

Cr
Review №73

Nice staff...but took over 2 hours. They stay busy!

An
Review №74

It was a windy rainy morning, and I hit a small piece of debris on the highway that punctured the rear passenger tire of my full size pickup truck. I limped it up the exit ramp and remembered that there was a belle tire on this exit so I headed in that direction. my tire gave up the fight and went completely flat just out front of the tire shop. I pulled in on a flat. Where I was promptly greeted and welcomed into the warm and mostly clean showroom. The manager helped me to weigh my options and offered me various solutions at different price points not pushy but quick to the point. I was shown my in stock choices as well as what could be ordered and the time frame for delivery I chose a in stock complete set of Cooper tires at a very competitive price, well under what I had budgeted they had me in and out with 4 new tires in under an hour. Fantastic experienceGood pricesQuick serviceClean waiting area (for a tire shop)Friendly staffWhat more could you ask for would definitely go back.oh!, and I saved about $300 from what I had budgeted!

Ma
Review №75

These guys have been taking care of my wife and I for a few years now. They do good work, and they put the customer experience as a priority. I recommend these guys

jo
Review №76

Very poor business! Had a nail in my tire and I was told by a friend that Belle Tire was a professional company capable of quality work.They repaired my tire and reassembled my wheel wrong. Parts and pieces of my wheel then flew off on the interstate never to be seen again. The instructions on how to reassemble my standard GM wheel were directly on the back of the wheel.I respectfully informed them of this mistake and they told me, Sorry about your luck, Were not going to make it right.-Benjamin Haines

Sa
Review №77

Hustling women that don’t know about cars. TPMS sensors all work - Belle Tire changes 4 tires. A sensor shows disconnected immediately after picking up car. They say they forgot to learn them, so they do it. A different sensor disconnects. They are now telling my wife that “learning kills the batteries” but can’t explain why the first one disconnected before they did the learning and can’t explain why they are randomly connecting and disconnecting. BEWARE!!!

Ba
Review №78

Pressed for time had 2 month old baby with me.They had me in and out in know time at all. I had new tires put on and aligned. They understood the price I could afford and worked with me. Amazing group of people!!!!

Cu
Review №79

I was late for my appointment and the manager Dustin told me dont worry they will still take care of me and they did in a timely manner also I had a issue with my lug nuts not fitting properly Dustin was able to find some and finish the job for me. I was pleased with the service and the entire staff Will return for future services.

Fr
Review №80

It was a wonderful experience. The staff were knowledgeable and polite. I will not go anywhere else because they did honest work at an honest price and Im sold on their service!

Ro
Review №81

Amanda was very helpful and knowlegable on their products and helped me pick out t..he right tire for my truck...she also went above and beyond and got me new lug nuts. The service was awesome and my auto maintenance will definitely go to Belle tire.

jo
Review №82

Great experience 👍I had a bad seal on my tire they took it back fixed it looked over the vehicle told a couple of things that I would have to take care of down the road.....and all of this no charge thank you guys I will be back

Mo
Review №83

They did a great job. Quick service and i was happy with the results!

vi
Review №84

I had not done business here before. Needed tires, so I thought Id give them a try. The staff was very courteous, knowledgeable and helpful. Pricing was fair and inventory was ample. Didnt have to wait for them to get the tires I needed. Would recommend to others.

De
Review №85

These guys/gals are the best. Good prices and the best customer service

Ja
Review №86

These guys and ladys are the best

Ma
Review №87

Very accommodating, always friendly. Only place I will buy tires or get an oil change. They go farther.

ma
Review №88

Very good experience! They were super quick and very welcoming!

Vi
Review №89

Everything was done correct and within the time frame they said. Just didnt like how the staff treated me

Ja
Review №90

Great prices, employees are nice. Stay pretty busy. Call first.

Ch
Review №91

Exceptional service and pricing on two new tires! I am definitely changing to Belle Tire for all of my Automotive needs!

Br
Review №92

Great service as always. They even gave me tips on how to prevent it from happening in the future! Would highly recommend.

ks
Review №93

Excellent customer service!! The staff went above and beyond each time we have been in for service at the store.

Jo
Review №94

I paid extra for new items with the pressure sensors in them and they didnt even wake them up so why did I pay for them?

Ro
Review №95

Had a 2:00PM appointment for 2 new tires. I showed up on time because I keep my commitments, but sadly Belle Tire does not...Came back after an hour, only to find my car right where I parked it, after being told it would be the next one in the shop.All-in-all, it took two hours for two tires. With an appointment! Not a walk-in. Disappointing

Th
Review №96

Had a great experience at the Illinois location in Fort Wayne. Called and talked to Adam to set up an appointment on the morning of black Friday. When I got there at got me taken care of and the care fixed up with some new tires by the next day. I was very impressed by the efficiency they had when they were crazy busy! Thank you!

Al
Review №97

They refuse to work with Tire Rack on warranties, even when you explain that you just need them to talk to Tire Rack and verify the damage. Went to Discount Tire right down the road and was out within 20 minutes with the warranty process started. I also found out that the person my wife initially spoke to lied about the damage to the tire, as well as the treadwear on the remaining tires and tried to sell her all 4 new tires. All of this could have just been due to a bad employee, so take that into account.

An
Review №98

Always polite and honest about the lenth of time it takes for a representative.

Jo
Review №99

They did as promised and got my Jeep back on the road thanks Reggie at Belle Tire

Ni
Review №100

Needed new windshield from hail damage.Decided to go to shop and have repair done.Price was cheaper that Safelite. Used their coupon. No hassle.Was told to allow 2 hours, but was on my way in 1.5 hrs. Well pleased with service. Nice waiting area, with coffee available. Have recommended.

Information
58 Photos
100 Comments
4.5 Rating
  • Address:6320 Illinois Rd, Fort Wayne, IN 46804, United States
  • Site:https://belletire.com/stores/detail/129/belle-tire-fort-wayne-in?utm_source=google&utm_medium=yext&utm_campaign=localseo
  • Phone:+1 260-209-0801
Categories
  • Oil change service
  • Auto glass shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–8pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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