This is a horrible and unprofessional salon. I was very disappointed with company policy. Upon calling to cancel my appointment ahead of of schedule (24 hour notice required) I was informed by management that they changed their policy and a 48 hour notice was required instead! I was never informed of this policy change and was charged $120. Thats not how any management should behave with returning customers. Please be advised and dont give them your credit card number to hold in their system. As that is how they charge you cancelation fees without your permission. Ladies, you have been warned. Proceed with caution. This company gets zero stars if that was only an option. Thank you for your time.
The prices here are above the price range for me. I was quoted $300 for a bleach and trim for two and a half inches of regrowth. That price is too much although Im sure they give you a quality cut.
Such a beautiful salon and great staff. I had my hair cut recently by Regina, she was amazing! I will definitely be back in the near future :)
Great salon and excellent service. I like feeling pampered and love the products the use. Sammie is the best!
What a horrible salon experience!I went in with a picture of what I wanted and discussed it with my stylist. Not only did she ignore what I asked for (apparently because most people go with something different) but the ends were jagged and drastically uneven. When I pointed this out, the stylist did not make corrections or even measure the ends to check they were even! On my way out the door, she even had the gall to ask for a 20% tip. I spoke to the manager and was told I would have to pay extra for a correction to be made evening out the ends.This is an embarrassment to the Aveda name.
Everyone was lovely. Lauren is excellent!
I booked a haircut with Jasmine and was so impressed! She is fun to chat with, and very talented. I absolutely love my hair! Jasmine took the time to really understand what I wanted, and made some very helpful suggestions. Trios’ sanitation process is great, and I appreciate everyone wearing masks inside while getting their hair done. I look forward to returning.
This salon is amazing. The people really care and are very talented at what they do. Also its a very safe place to visit during covid19 because they are very clean and meticulous. Thanks for the great haircut Sammy! I Love it!
Dori is both awesome and friendly at interacting with clients and gives super high quality haircuts! She takes great care in her work and makes the time enjoyable. Friendly environment and top quality services. I’d definitely recommend to a friend!
Got my hair done about 4 months ago and my hair is completely ruined. I have always gone to Aveda Salons but this one has changed me. My hair is so damaged and my color looks horrible. Haircut wasn’t done right and I paid so much to have hair I hate and can’t do anything with until it grows out. I have never seen my hair so damaged. I’m am terrified to do anything to it. I can’t style it and I have to leave it alone for idk how long. So upset and don’t feel confident at all. I honestly want to cry everyday when I look at myself in the mirror. I will never go here again and idk if I’ll ever to anything to my hair again after this experience.
I visited this salon a year ago. Would not suggest using the lower levels. Though my cut would be straight forward as I explained to the stylist. She seemed to know what I wanted. But resulted in her tell me I didnt asked for the right thing. Was disappointed will not return.I visited April 16th 2019. I wrote review late since I havent gotten a haircut since then. So yes I have visited your salon.
My 1st experience with Trios Aveda salon, thanks to a gift card. I was very pleased. They did an excellent job following health protocols, and Janice did a fantastic job on my fingers and toes! I hope to be back.
Ali was great! Also, I appreciate requirements for masks and making details of safety important. I have always had a good experience. Thanks all!
Diana did an awesome job on my hair! I’m a little late writing this review but she was great helping me figure out the best way to achieve the shorter length I wanted and the style. I went from Long to medium. I love how light my hair feels now. She was also able to give my hair volume. She showed me some products to help achieved this look and I love them. Thank you so much Diana for a great cut, style, and experience!!! I definitely be back. 🤩
I love coming to Trios! All the staff treat me so well! I’ve never had a bad haircut or experience. They have so many wonderful products to choose from. You will not be disappointed choosing any services Trios has to offer. Worth every dollar!
As a male it might seem a little weird to be going to a salon but I only get my hair cut here because its just THAT good. The whole experience is pretty great. they give you this scalp massage with oils and it is a very relaxing service they provide. And my hair always looks fresh. Aside from the service, all the girls I met here are knowledgeable, passionate and professional and you can tell that they truly love what they are doing, unlike some other hair salons Ive been to. Ive also had the pleasure of meeting the owners of Trios and they are probably two of the best people I have ever met in my life. This business is their baby and they own this life with pride and love and it definitely shows. Simply the best, Check em out!
Always a FANTASTIC experience.....
Lauren is awesome with facials, massage, and product knowledge. Very calming as well. Janice is wonderful for pedicures. Still lots to try there but great experiences there for over a year now.
Trios is the best! I have been going here for many years and the service is excellent from the front desk to many stylists I have seen. They have great training from Karen and Joe. If you need to book with a different stylist in order to get in sooner, they are very accommodating. In other words, all the employees care about the customer and there is not competition between the stylists. During your appointment, the stylist never rushes through your cut or color, and takes the time to listen. I love the relaxing scalp massage. It is never rushed or done as an after thought. Thanks Trios for being the best in Fort Collins!!
Hannah is amazing at cutting and coloring my hair. Lauren gives the best facials ever! The entire crew is friendly and professional! I highly recommend this place!
Faith is an awesome hairstylist. She is really a master at color especially for an older client like me who needs to transition to gray hair. She also cuts my hair to make the most youthful look work for a grandmother. She makes a positive impact for me!!!!!
Trios Aveda is such a welcoming salon. Im offered tea or water upon arrival. My stylist, Diana, always does a fantastic job. My daughters have seen several other stylists and we havent had a bad haircut yet. I also appreciate the range of prices for stylist levels which makes Trios accessible to most budgets. Keep up the good work!
I always have a great experience at Trios. Amber always provides great service and does a beautiful job. I continually get compliments on my nails from perfect strangers. Amber is friendly, pleasant, skillful, but overall just exceptionally nice. I always enjoy talking with her. I am also very pleased with the front desks customer service. They have always treated me very well...friendly and helpful. I really appreciate the level of customer service Trios offers. I have been to many other salons in Ft. Collins but Trios is not pretentious or snobby. I enjoy the environment.
I wouldnt even give this place 1 star if I could. Absolutely the rudest, un professional service Ive ever experienced. -2/10.Very unsanitary and no caring about peoples health. Same nail care tool used for multiple customers. Will never go back. They need to be shut down.
A worthwhile experience! Ali cut my hair...I love it. And, shes a great gal! Ill be going back...ps....the staff was friendly and efficient too.
I love going to Trios! Its like a Moms Day Out for me. First, the look of the salon is modern and clean. The staff is friendly and offers me water while I wait. I get my hair done with Faith and she always does a great job. She tells me what would look best and I feel so beautiful by the time I leave. While your color is processing you get a great hand massage and the scalp massage you get when they wash your hair is absolutely wonderful. Definitely the best salon Ive been to in Fort Collins!
Always love getting pampered!
I have been going to Trios for over 8 years, and its a great experience. My two daughters also go here for haircuts. Our stylists are Lindsey Brown and Ali, and weve been really happy. At this place, you are always treated kindly and their professionalism is top notch. Ive had services like pedicures, color, cut, etc. and its been on time and excellent.
Great services by Janyce. Love Aveda products 2 !
Love Trios as a salon as it is friendly and relaxing. You must try their free tea. Naomi has been my hairdresser for awhile and I just love her. She does great color and cuts as well as good advice on products. I switched to Aveda products and color years ago because of sensitivity issues with color. Its the only place I would consider for color as their products are all natural. My hair has not been this healthy ever in my life!
This should be your go to place for all things hair. Your budget can determine the experience of your stylist but honestly Ive been thrilled with every cut Ive gotten. I will even give a nod to my personal stylist Diana who is truly amazing. Pamper yourself. Eat mac and cheese for a week if you have to save up, but avoid those $15 cuts and get it done right.Great selection of personal care items, fragrances and gifts, as well.
I cant say enough about this awesome salon! Karen and Joe treat their stylists like family, and from there it trickles down to the customers. Warm, friendly, and professional staff. Their training is superb. The cuts and color I have had done are exactly what i ask for! That has not been my experience in other salons. Hannah is my stylist and I highly recommend her! I have never seen so much talent under one roof! Love this place so much...
I love my Stylist, Sammy:) she gets it right every time. Listens, advice, cares, and I always get what we talk about. The extensions are SO awesome.. she’s so good at them and they look like my real hair..I’m in love with them.Sammy is my stylist and if I were to move..I’d literally fly back to have my hair done by her.. so that should say a lot. Love ya, Sams!!!!
I love this place. I get my nails done by Lauren, she is really contentious about cleanliness and sanitation, and she takes the time to make sure your nails look perfect. She is equally as good if you want a basic manicure or something more artistic! The whole salon is a nice, relaxing place to be, and everyone has a great attitude and customer service.
I highly recommend Trios Aveda for all services and products. I have been going there for over two years now and wouldnt go anywhere else. From my amazing stylist ( Naomi) to the rest of the staff staff, this salon is wonderful. You will be treated with respect and kindness from the moment you walk in the door.
Excellent salon! I moved from St. Louis to Fort Collins a few years ago, and needed to find a new place to get my hair cut. I really like the Aveda products, so that requirement helped limit my search. I tried Trios on my first attempt, and never looked back at going anywhere else! Jen has been my stylist ever since; she is patient, very good at understanding my requests, and really stays focused in providing me with the best hair cuts and colors Ive ever had. Thanks so much, Jen and Trios!
My several experiences throughout the past 2 years have been very positive at Trios. The staff is very friendly and Faith is a fantastic stylist. Her energy is also contagious. I have a FULL head of hair and its also tricky to color. Also love how she styles my bangs.She certainly works her magic overtime. Highly recommend this salon to everyone in the Ft. Collins area.
Had a facial with Lauren and it was amazing. The most relaxing 60 minutes I have ever had, My skin feels great! I cant wait to try one of the many other services that they offer... Im thinking a pedicure :-)
The weather was terrible yesterday morning, but I needed to get my hair done(at a different salon). Took me almost an hour to get to town. I arrived 15 minutes late to my appointment. The receptionist told me I needed to reschedule. I left upset. My friend told me to call Aveda. I went in and they got me scheduled for later that day. Going back today to try another service they offer. Very impressed with every person that works there. And it was less expensive than where I had been going. ❤️
Trios is great!!!! The ladies at the front are always super friendly, the atmosphere is great, and Danae is awesome!!!! Danae has been cutting my hair, and my wife and daughters hair for that matter, for years now. Im also going to comment and say that the most common negative feedback for Trios I see is their price. Come on, folks!!! Give me a break. If you stop by one of the neighborhood stop and chop shops thats exactly what youre going to get. A crappy haircut that took 10 minutes to do. Spend a little more for a quality cut at Trios, and stop bitching about the price.
Much needed bang trim by Hannah and spectacular pedicure by Lauren on a whirlwind trip to Fort Collins. The atmosphere was so relaxing and welcoming I fell asleep in the chair!! Thank you ladies for giving me an hour of Heaven!!
I love the variety of services offered here! Every staff member I encountered was warm, professional and inviting. Diana got my color right on the first visit and she knew just the perfect style for me.
I have been coming to Trios since 2008. Ali Sherman is the best stylist! She is friendly, always learning new techniques and never afraid to try something new! She is not the type of stylist to do what she wants and disregard your wishes and ideas. She isnt satisfied unless she makes her client happy and Ive never had a bad experience with her. The staff are friendly and always quick to answer questions and make me feel comfortable. Ive recommended several friends here and theyve all become loyal clients!
Love this place! Been a client for about 6 years and keep going back. Seen several of their stylists and they are all fantastic. High quality service salon.
Great full service salon with the Aveda experience. I always left happy and the price was great for such awesome service. Highly recommended.
I had a really nice manicure. Super friendly front desk, easy to make appointments. I would come back to get my nails done here again for sure.
Edit: Just received a reply from the owner and I am very appreciative of the accommodation regarding the scents (candles) and expressed that in my review. To be clear I have only had one re-do with lowlights and was very happy with the service. This time however the issue is that the cut was not what I communicated. Mistakes do happen. Its hard to know how things are until you style it at home which I did and after thinking about it overnight decided to call to try to resolve. My request is very reasonable to receive a refund on that portion of the service because you cant fix a haircut that has gotten too layered or short. At this point it needs to just grow out which is not fun 😭 I tried to do my best to resolve but the offer to meet with the stylist is a cop out rather than doing what is fair, honest, and kind.Original review:Very sad to part ways with this salon. I have had a good experience with this salon until yesterday. While I first of all appreciate the ongoing accommodation of the owner and the staff for helping me during each visit due to chemical sensitivity, yesterday missed the mark. My regular stylist Faith, has been doing an amazing job on my cut and color. When I could not get in to see her I was booked with another new stylist Courtney who was extremely sweet and even though i was booked for only a root touch up, she talked me into a trim as well. What we discussed was 1/4 inch trim, what I got was a short bob with short layers and uneven at that! I reluctantly called today to report that the haircut was not what we discussed and that it was uneven on the left side, it had several layers cut in so that it makes styling impossible. I asked for that portion of the visit to be refunded and talked with assistant manager Vanessa who after talking to the owner refused to offer a refund. Instead they offered a consultation and styling tips from the stylist who messed up my hair! What? I declined that. I expressed to Vanessa that they would lose my business and they were fine with that. I have been a faithful customer of Aveda for many, many years, originally from Minnesota the birthplace of Aveda/Horst. I believe that Aveda principles and ethos were not applied in this instance. So beware if you have a bad experience you are stuck with it. Now I sadly have months of grow out and now need to find a new salon.
Ive been going to Sammy for a while now for cuts and color. She does an amazing job and listens to what I want before even starting. I feel comfortable letting her know if I like my hair thinned out more or if it needs to be shorter. She does a great job! Thanks Sammy!
I have been to so many salons and seen so many different stylists, and I have never had good luck but I absolutely love this salon and all of their products. They smell wonderful and the daily repair cream has been great with my hair too! I never thought I would find a stylist that I could trust to work with my hair. I have naturally VERY curly hair and finding someone who can color let alone cut it, is nearly impossible. I have seen Sammy here about 5 times now, and she has been nothing short of amazing. I refuse to go to anyone else. So thank you Trios and a special thank you to Sammy! Thank you for dealing with my very complicated color choices as well as always cutting my hair just the way I like it! I will never go anywhere else.
For the first time in my life I look forward to getting my hair done! Sammy has changed my outlook on salons and stylists overall. She always does an amazing job and helps me accomplish my hair goals! Last weekend she cut 5 off of my hair and gave me some bright summer color. Thank you, Sammy!
Been getting my hair cut here for years - VERY friendly staff and great hair dressers!
I love Trios! Everyone is so friendly and talented. Best salon in Fort Collins.
Diana is amazing! If you are looking for a new stylist I cant recommend her enough! All of my cuts and colors have been perfect, leaving me looking and feeling like a whole new woman! Thanks for being awesome stylist!Trinity
Great hairdo done by Faith. I love how she works with my hair.
I cannot say enough great things! I have been going to Trios for 7 years, & I have always had great service! Ali, Faith, Hannah, & Brittany are very skilled, kind, & fun! I highly recommend Trios!
My experience at Trios was great! I had a facial and pedicure while visiting Fort Collins this week. The staff was helpful and knowledgeable, the energy was good and the services were relaxing! I would definitely go back when Im in town.
Amber Arena gave me the exact hairstyle Ive been wanting. She was precise and also very kind. You can tell shes passionate about her career!
Love Trios, kind staff and love my hair every time!
I had my first visit here last night and I havent stopped smiling since!! I found my forever salon. Naomi was my stylist and she did a great job with my haircut! She was so friendly and knowledgable. I cant wait to come back in March for some color. Great place!
Worst Aveda store ever. No help with products... just ignorance.
Ive been going to Trios for years. I have worked with mainly 1 stylist but have worked with others in the past. The experience from walking in to walking out is always too notch. Its a great environment and the stylists and employees make it even better.
I absolutely love this salon! Everyone is friendly, knowledgeable, and professional. Aveda products are well stocked and amazing.
Love this salon! They are professional, kind, and offer excellent services. Brittanie is fantastic!! Shes amazing at catching the vision of what I want, and making it look even better than I hoped. Thankful to have found Trios Aveda!
I always go to Crystal. She is so amazing. I am really picky about my hair and Ive never been disappointed. The atmosphere is warm and friendly and I always feel rejuvenated after leaving!
Great place. Full disclosure, good friends run the place
I love getting my hair done with Brittany Bae! She is amazing with color and I love how she shapes my hair to give a fuller look. With her bright smile and funny attitude she makes my visits worth while!
Excellent salon. Very professional service and classy atmosphere. Before going to Trios, I had come to the conclusion that the style I was requesting just wasnt a good match for my hair type. The very first visit, Brittanie totally nailed it. And every client of hers that Ive seen looks stellar. My only complaint is that weve moved across the country and she doesnt travel. 😭
Got a consult, first time client. Will update after receiving my service. Overall vibe was very relaxing and calm.
Great place! Super friendly staff and Hannah gave me the best hair cut Ive ever had.
I had a wonderful haircut and experience with Jasmine. She was so helpful and also creative. I am booking with her in the future on a regular basis.
I have been going to Trios for a long time and really like my nail person. I had an appt. today for a 30 pedicure and my daughter asked to come along. She wanted to see what it was like. I had errands to run right after so brought her along. We checked in and waited and then someone came out to inform us that there was a no child policy. At the time my daughter was sitting next to me with headphones on watching a cartoon on my phone. The person explained that there was no place for her to sit in back and in the same breath offered that she could stay if she were receiving a service. They obviously had an empty chair in back if she were a paying 4 year old customer. We left and my daughter, confused, started to cry. It was hard to explain that they had a rule excluding kids. There are so many great places in town to get spa services. I am disappointed in the lack of customer service at Trios.
Posted as public as long as you dont Have a child or a Service Dog, the Nail Tech is great but the rest of the staff and Ownership is lacking. I had to contact the ADA due to their obviously mistake of making no accommodations for my Service Dog. When my husband went in to discuss the Issue, the Owner Lied and said I stormed out. After I handed her an ADA card she did some serious back pedaling along with lies. I have met several people who left Trios to go to EUROPA a much nicer establishment Trios gets 5 thumbs down! From me and others.
Great atmosphere with friendly technicians... Ive never had a bad haircut and their recommendation of products is helpful.
I wanted to give this salon a try since its close to my home. I called around 13:30 on a Saturday to make an appointment but no answer. Tried calling again about 5 minutes later and still no answer. I cant speak to their salon services, but if you cant even get someone on the phone how great could it be. Called Europa salon 15min after trying Trios and they picked up after the second ring, so they will get my business and money.
Trios is my second family. All of the technicians are so talented and caring!
I had Sammy cut my hair and she was wonderful!!!!! Very professional, listened to what I wanted and did a great job. Everyone at this salon is very nice.
I loved the first hair color i got there but that didnt last long. The second time I wanted to get a hair cut and color, they just didnt seem to give importance. The cut was bad and the hair color didnt turn up as I liked and they are very expensive and the reception staff is just super rude. Will never return.
Great staff + awesome services!
Brittanie Bae has been my hairstylist for about a year now. Ive tried many different styles (colors) and each time she has not only put in countless hours making sure we get the color I want or very close too, but also makes sure she does her best to keep my hair healthy. I definitely trust her with my hair to not only look the way I want it too but whats best for the condition of my hair. Every friend I have recommended her too also has nothing but good things to say about her services.
I have had my haircut in this store for 3years.The service was good before I made an appointment and a rude lady hanged up my call today. My English is not good, even though that rude person could not hang up my call after I just said two words.Shame on you!
The first few experiences I had were great but I went for a pedicure and got the worst staff infection in BOTH feet. It was painful and I had to get antibiotics from a Dr. The owner was rude and shady about it, denying it couldve come from them, though the doctor I saw said it was in fact because Lauren clipped the cuticle too close and the basin or tools were not properly cleaned. I asked for a refund to help pay for the incurred Dr visit and prescription and I was very disappointed in how the owner Joe handled the situation, telling me I had to sign a legal document saying it was not their fault and I had to pay to have that notarized before they would refund me. I was afterward treated badly and with disrespect by the stylists there when I went with my mom to get her hair done. They were awful to me in this situation where I was a victim of getting an infection from their poor practices. I strongly urge everyone to not take the health risk of going there. This franchise is untrustworthy and doesnt deserve the Aveda name. Go to Ten Salon or another trustworthy high quality salon, do not waste your money or risk your health and dignity here.
Trios Aveda is the best salon I have ever been to! They really make you feel like a part of their family, the service is outstanding(Brittanie Bae is fabulous and has helped my hair tremendously!), and the hair color lasts longer than anything Ive ever used before. I highly recommend Trios Aveda to anyone looking for an amazing salon experience! ♡
Great service! Faith is the BEST! Never went to the same place twice before Trios. Highly recommend.
Ive been going to Trios for more than 10 years and love the service and the people. Amber and Lauren rock the mani/pedis. Karen works magic with my hair - color, cut, and always time for a head massage to make getting my hair done my favorite way to relax. Finally, the friendly and professional front of the house people keep the place ticking. Ive sent many friends to Trios and keep them at the top of my favorites list!
I love going here! Always a treat, always get pampered! Try a massage. Youll get hooked
Ive been to Trios for three years and have always had a great experience and great cut! Brittanie Bae is tremendous! Shes given me the best cuts Ive ever had and makes sure the experience is top notch!
Jennifer was great! My hair looks wonderful! I am so happy❤️
I love Trios! I have been getting my hair done there for many years by Stefani Timmermeyer. Shes seriously the BEST and Im always so happy with how my hair turns out. Shes super friendly, accommodating, and her updos and color are a masterpiece! She just recently cut over 12 inches off my hair too and I was so thrilled with how my new length turned out. I get compliments on my hair everywhere I go--seriously. Go see her!!
Great stylists, Very comfortable, great place to go if you want your hair done good
Naomi did my hair,she was wonderful
Denay is amazing hair stylist and takes great care of my mom on top of that
Love all the ladies here and service is fabulous, products are amazing! Diana is my favorite!
Nice atmosphere and friendly knowledgeable staff.
Great experience at Trios. I have seen a few different people but Brittanie Bae is my favorite! She really listens to what you want and does a great job. I will definitely go back to Trios and ask for Brittanie.
Theresa has cut and colored my hair for years and I have referred many people to her. Great service!!
Great cut, super nice stylist
Walked out a slightly lighter blonde after being promised silver. frustrating.
Great staff --- very friendly and professional !
Ive been a Trios fan for years. While Stefani is primary stylist (she is phenomenal, BTW), I have seen several other stylists and theyre all impressive.