We use this collection agency to track down clients who dont pay their bills as a last resort. It seems to work pretty well, they take a decent chunk of the proceeds though. I suppose a percentage of something is better than a percentage of nothing.
BAS was able to collect on a invoice that was over 1 year old.They did there job well and we will use them again
Donna is rude disrespectful and treated me so bad. I called to pay a debt that wasnt even mine and she talked down to me and made me feel horrible, I asked to talk to a manager and she took her side and basicly said I dont care. Horrible customer serviceDonna and Dana both need customer service training. Were human beings and deserve respect .
F I could give this BAS a -100, I would. Beware this company. They are VERY slippery. I was in the hospital for 10 days early 2018. I got out and received bills from the hospital and many other vendors. I NEVER received a bill from Northern Colorado Anesthesia Professionals or BAS - not one. (They have both been reported to the CO. Attorney Generals office). BAS is the collector for NCA. They contacted me via phone. I spoke with a man named Russo who called me a liar when I mentioned the Fair Credit Act - there is a Federal one and a Colorado-specific Act - the act delineates what companies CAN and CANNOT do when attempting to collect a debt. They CANNOT collect a bill when a customer never received one or it was sent to an incorrect address. The onus is on the company (NCA and then BAS) to ensure the customer or client receives a bill. Not too hard to understand. If bill statement has not been received, the collection clock gets set back to 0. Thats the LAW and this company needs to follow it. BAS is entirely unethical and is also being reported to the AG for their collection practices. Dont be afraid to pick up the phone and report this business! You will be helping other consumers avoid companies like this that use slippery tactics to achieve their goals.
This company has been mailing me bills for awhile now. They state they have tried contacting me about the matter, but they havent. Unless they are a number that has called and doesnt leave a message. They state I owe so much money, but that it is from various accounts and doesnt state what accounts or when it is from. Very unprofessional and shady.
I have never spoken to someone as rude, insensitive and unfriendly as the associate I was assigned to at this company!!!!
The rudest, most unprofessional, impatient customer service I have ever had. Do not understand their place, or the laws they are required to operate under. BEWARE of this company, and come prepared to fight.
Liers