My roadside assistance contracted with them to get my vehicle. HORRIBLE! The guy called me to verify address and he was around the corner, he said he would be there in 5 minutes. 1 hour and 15 minutes later...crickets. I called him several times and left voice messages. At some point he turned off his phone and wouldnt answer. My insurance company is no longer contracting with Scotts. Come to find out he showed up, took pictures, and split. If you are looking for someone to take your money and not provide the service these are the people! NO COMMUNICATION from the company or the tow tuck driver. At least tell me you are going to ghost us so our vehicle doesnt get towed and I can find a place that will provide real service.
Very helpful service. Christi wanted ensure with me the car had to be towed beforehand. She cleaned my batteries and gave it a jump. Unfortunately, there was clearly something else going on with the vehicle, so it did have to be towed. However, she has a professional knowledge for cars and I was grateful she tried to get me out of this situation when she didn’t have to.
Got stuck stranded at the top of Rist canyon and Eric was super helpful and I was able to meet him on his way to give him my keys. Super timely and great! Thank you Eric!
Their driver Darr arrived in Eaton about 25 minutes after I called, very quick. When I explained that my truck wasnt starting because it was registering as still being in reverse, Darr went under the truck. Within seconds he adjusted the shift cable so it went back to park. He didnt charge me a drive charge, saved me a mechanic fee. Outstanding customer service.
My Partner and I got our van stuck in the snow this afternoon and had been attempting to dog it out with some helpful neighbors but were having no luck for hours. Christi (#400) came and rescued the day she got our van out and made us feel less stressed. She was very knowledgeable on the situation and had a great personality! 10/10 would recommend
Alan was the best! Very freindly and professional! Give him a raise!
Was helping a friend recover an impounded vehicle. Staff was great and my friend felt they were more than reasonable under the circumstances.
Great professional service! Driver took care everything and dropped-off for the service center by himself! He also showed me how they dropped keys in any service center :D
Hello, I am giving you a one star review specifically because you accepted a USAA roadside service request and then didnt show up for two hours before deciding to cancel. This experience makes me want to encourage other potential customers to avoid doing any business with you. Thank you for adding an extra 2 hours to an already stressful day.
Not sure if Robert works at this branch or another one but Robert was quick, extremely helpful, and just an all around awesome guy, Thanks Robert!
Christi offered me TREMENDOUS help yesterday, not only had I just worked all day...but it was snowing too. Anyways, if it were not for the absolute amazing customer service she provided when helping me get my car then I would probably be a very unhappy camper right now. Long story short, the woman knows what she is doing, and if it were not for her I would probably be having to pay someone to fix a tiny, simple issue! Hopefully if this is who your insurance provider dispatches, youll get Christi! Definitely a light at the end of the tunnel after not only a horribly long day, week, but also past couple of months and especially last year. THANK YOU CHRISTI!
Had an AMAZING experience with Scotts towing today! I went through my insurance and they contacted Scotts towing for me. A tow truck was there less than 15 minutes after I got off the phone with my insurance company. The drivers name was Darr, and he immediately turned a bad situation into an awesome one. He was so nice and truly went above and beyond! He checked out my car and he suggested we tow my car to Advanced Auto to get more fluid. He took me there with my car, had such a positive attitude the entire time, and then proceeded to help me from there until he was assured my car was running 100%. I can not tell you how grateful I was for his help today, and I would highly suggest Scotts towing!
Ive had to call for help to Scotts Towing 3 different occasions. I found them to be very kind, helpful, and affordable. I have recommended Scott Towing to others and has been my go to when Ive needed Towing sevices.
Christi #400 was AMAZING! So kind and so helpful. I am someone who knows nothing about cars, so it was incredibly nice to have someone so kind to help me out.
Huge shout out to the home girl, Christi. She’s truly an apex employee. #400 she was so helpful sweet and understanding.
I wish I could remember her name, but thank you to the awesome gal who rescued my cat and I last Thursday 🚙💞😻 made me feel safe and loved talking with you on the ride
Had problems with my Mercedes Benz and Rick with Scotts Towing did a great job on a Saturday night....treated the vehicle as if it was his own and provided professional and knowledgeable service. Thank you!
Scott’s towing did an excellent job towing my truck to the shop. He was quick & professional.
Christi was great. She was very engaging and kind and even offered her thoughts on the related problem for why my car wouldnt start. They came to my location within a reasonable time frame as well.
Christi (#400) was incredibly helpful and very professional. She arrived quicker than expected and got my vehicle where it needed to be with no issues.
My car wouldnt start and the electrical was acting weird, not allowing me to start/stop the vehicle and everything was lighting up. I needed my vehicle towed to the dealership so they could look at it but Christi (#400) offered to jump-start the vehicle first to see if the battery was ultimately the issue. It was, so the vehicle didnt need towing since we got it started and I was able to drive to the nearest battery store. Christi was extremely helpful and professional and saved me money and potentially days without my vehicle. Thank you Christi!
Recently had my car break down on me at my apartment complex, Christi from Scotts Auto came over and helped immediately to pick my car up. She quickly assessed my situation and took care of my vehicle. Awesome customer service.
I went here to get my brothers vehicle out as he is incarcerated. They told me i needed a letter signed by him stating i was allowed to take his vehicle. After getting the letter by mail from my brother (3 days later) I went to go pick up his vehicle. They ask for the insurance and registration which was in the car. While searching for the insurance and registration one of the tow guys tells us that we need somethings with his signature on ot to match up to the letter. I go back to the jail where my brother releases the contents of his wallet. The only thing in his wallet with his signature is a debit card. No ID or anything else signed by my brother. I call Scotts and let them know I have a debit card signed by my brother but that there is nothing else in the contents of his wallet that is signed, no ID, no social security card or anything. They then state no it has to be a government issued ID. Well my brother doesnt have one. So now Scotts towing has another vehicle that they can sell at auction and deprive the true owner of. I do not recommend this tow company to anyone unless youve totaled your car.
I got stuck in the snow 3 different times today and kind samaritans tried to help me out but in the last attempt, they all gave up, so I had to call a towing service, and that always makes me nervous, but CHRISTI #400 showed up and was so kind and understanding and made me feel comfortable and not afraid and she reassured me that she would help me get it out and she DID GET IT OUT, very quickly and then made sure I was alright afterwards and gave me her card to call her back again if I needed help later. I am so beyond appreciative because I haven’t had as good of experiences with getting a tow in the past and CHRISTI #400 honestly saved my life today. I will definitely always be calling her and using Scott’s Towing because of her incredible service today.
Christi (#400) was very friendly, helpful and very professional. She towed my car to a dealership. It was about 50 miles away and the roads were challenging because a varying conditions of snow cover. She was very careful and drove safely. I highly recommend her.
Scotts Towing was awesome!!! They arrived way before the estimated time of arrival, and towed my car out of a hole I was stuck in- in the snow. They were so helpful and Im glad I used their service.
Christi #400 got my work truck unstuck in about 5 inches of snow on CSU campus. Very courteous and even more professional. She knew exactly how to get my vehicle unstuck from an awkward spot that was tight and did it in less then 10 minutes with no issues. Thank you Christi!!!!
My VW Golf TDI gave out on us yesterday but it survived long enough to get us back to our house. Today we called our insurance company and they sent out Scott’s Towing. Christy showed up and loaded it up onto a flatbed in the most professional manner and ver carefully. She knew what she was doing and I felt she did a great job. I’ve previously used Scott’s towing when our other car died in a parking lot and they came out, tested the battery and said it was bad and jumped it and got us in our way. I replaced the battery the next day. That gentleman, who I didn’t get his name, took good care of us and was very kind and respectful. I thinks Scott’s is a great business and will use them in the future.
My parents Toyota failed to start and left they stranded in the parking lot. The guy at Toyota tried to jump it, but had no luck, and said we would need to tow it to the dealership. Chrish from Scotts Towing showed up and had it the car running in three minutes! She certainly knows her stuff and was a pleasure to work with, I would definitely recommend her.
My driver was Christi and she was wonderful! She communicated well and made sure to let me know her timing and also made sure I was okay which was really nice and added a touch I’ve never received when getting towed somewhere
Christi is so very nice and helpful. She helped me get out of an intersection when my car broke down and I am very grateful. Highly recommend!!!!!!
Im writing to give Christi #400 from Scotts Towing 5 stars for kindness, service, skills, professionalism. During our current rainstorm today, I was driving down the street and as I came around the corner hit a very flooded section of the roadway. my engine flooded and I was stranded in an intersection. 2 young people in a yellow vehicle stopped to help me, and out of the blue, a tow truck just happened to be driving by out of the blue, and it was Christi, who stopped and offered to help me and towed my vehicle to a safe location. Christi, if you see this, Thank you sooo kindly and generously from my heart for your Awesome service, generosity, and amazing help in the pouring rain, when I needed the help the most. I appreciate you so much. your employer definitely needs to recognize you and give you a raise or promotion and a HUGE Kudos! Thank you sooo much. This is 100 STAR service & professionalism. THANK YOU SOOO MUCH!
Christi was greaat! Professional and on time. Towed the car. To my destination on a holiday with a great attitude. Definitely would recommend and use Scotts again. Thanks guys and girls!
I needed a classic car taken into the mountains. D____the driver was outstanding. Will use them again.
Christi was very helpful and efficient. She got here did payment and unlocked my girlfriends car no problem. She has the type of service you expect but rarely get from a lot of businesses.
Allen, truck 500, was AWESOME! He was prompt, personable, and knowledgeable. He made me aware of a baring that might be going out due to the outer ware of my tire. I highly recommend him and this company!
Great. Timely. Took care of my stuff. Good ppl
We used Scotts as a part of State Farms roadside service when our CR-V died in our driveway and started making clicking noises.Christi #400 was super speedy, very courteous and very knowledgeable. It was an electrical problem even SHE hadnt seen. She arrived in about 15 minutes, was genuinely curious about what was going on, and had it rigged up and out in another 10. Great service!Christi- we promised to update you- it was an after-market remote start system that was on the verge of going, and it was draining the battery. We just had it removed, and everythings fine now. Thanks so much for helping us out!
Allen in truck #500 went above & beyond. He not only arrived earlier than expected to tow our auto, but he arrived at our house 7 minutes ahead of us. Smart fellow - he took a better route than we. He also effortlessly put the car perfectly behind the gate on our driveway. A real pro!
Christi was wonderful to talk to and helped tremendously
I was having issues with my car battery not staying charged and the dealership I bought if from said it may be an electrical issue and couldnt determine it unless it was towed in the next time it happened. This morning it wouldnt start and Christi came to our home to tow the car. She looked at it and jump started the battery. It was her thought that maybe it was not electrical and just needed a new battery. I took the car and had the battery replaced shortly after. They indeed said the battery had a bad cell. I appreciate her knowledge and she really saved me a lot of time and money! Thanks again!!!!
Preditor towers show up with spotters and door your cars in parking lots when towing other cars. Making money off you r misery......sad
Excellent service. Christie (#400) was patient while waiting for me to clear up an issue with insurance company. She delivered my car from Fort Collins to Broomfield and did an amazing job to ensure all around excellent service !
These jokers towed a car to their shop...did a diagnostic...now the emergency brake doesnt workand the car ID in way worse shape than when they were called. Save your money
Christi #400 came to my rescue my transmission quit at the worst time and I was stuck blocking traffic on a incline with no place to pull off the road. Christi showed up and towed me out of the traffic and even dropped me off at my house which was just down from where I was stuck and didnt ask for anything for her time. Its nice to see that there is still people in this world that are willing to help someone without asking anything in return. Thanks Christi #400 and everyone at Scotts Towing for the help.
Christi (#400) arrived quickly and efficiently loaded and hauled my Chevy Silverado 2500 HD diesel because the rig failed to start. She dropped me off at my home then delivered the truck to Houska Automotive. Thank you Christi!
Christi #400I locked my keys in my car and Christi came to help. She was so cool, and nice, also fast! Thank you!!
Christi #400 was absolutely incredible, professional and can carry on a conversation with you no problem!! She helped clean my battery to see if that was part of the issue. I highly recommend her for towing needs. I will be using her again if I have a choice of tower.
Christi was an absolute pleasure to work with. She arrived right when I expected her and she was professional and genuinely kind. I will be asking for her if/when the need arises again and I will definitely be referring her whenever possible :)
Theft inside the vehicle when you get it out of tow. They dont care if you have had your vehicle stolen. And then not be told its at a tow yard yet. When you call around and find it they wont make the price any better
Just watched Christie in 400 load a 1 ton box van... he securement was only a cable and 2 chains holding the read. Mind you this is a large box van used by a tradesman with what probably has weight in tools and supplies.... I hope this isnt a standard practice, cause if the cable snaps goodbye van... seen it happen many times as a tow operator.
Christi #400 was so kind and helpful! my car broke down in the neighborhood and she called me when she arrives at my car. She asked me what was wrong with my car and then she proceeded to check everything out before Towing it. I never had my car towed and was a little bit concerned and Christi looked under the hood for me and even cleaned the battery terminals which were dirty and causing issues. She jump started it and drove it around the block and in the end she told me that it didnt even need to be towed!I was so beyond happy for her help! I am a new graduate and trying to save money so I really appreciated her taking the time to figure out the issue before Towing it and bringing it to a car repair shop!I would recommend her as well as Scotts Towing & Auto Repair recovery to anybody!
Christi #400 thank you so much for your assistance today. Christi was great, her knowledge and experience help the process. I appreciate the work you do Christi!
Christi #400 was super helpful and kind... she was super communicative and had my car to me within an hour! Hopefully I won’t need a tow again anytime soon but if I do I know I can depend on Scott’s Towing to help me swiftly. Thanks again!
Excellent service!!! Thank you!!!So very grateful that Christi was the one to come save me!!!I had a roadside mechanic show up who couldn’t figure out why my car died while drivingSays you need new alternator after 45 minutes of trying to get car started says I’ll send tow truckOk greatChristi shows up and was very pleasant and professional asks if she can take a look herself. Sure why notShe finds battery connections are caked in battery acid like it’s very obvious what’s wrong I’m in shock mechanic didn’t see thisShe took her time to actually fix the problem and car started right up no problemsThanks to Christi I didn’t have to get towed and pay for new alternatorPlease keep this excellent employee who took her time to see if she could actually get me off the road and on my way safely !!!Very impressed!!!
They got to me quick and jumped my car. Friendly, knowledgeable and so helpful. Thank you!
If I could give more Stars I would came the same day I replied, fast servis, respectable employs and drivers, and far price. I hilly recommend.
Needed a tow to auto repair after clutch went out. Was advised of time of arrival and received text with driver information ahead of time. Tow truck even arrived early and driver was professional, courteous. Impressed with customer service afterwards too. I requested copies of vehicle pics from company and they got back to me immediately. Thanks for the great customer service!
Christi was very helpful and prevented a costly tow... she even recommended a very close car battery business that could see me right away and offered to follow me there, just in case I might need another jump.
It wasnt there fault I got towed and they still worked with me. My things were safe and I was able to get a few things that were necessary. Plus I left $1400 in my truck and it was still there almost a week later whenever I got my things out of the truck
Christi (#400) helped me when my compact car got stuck in the record snowstorm we had in March 2021
I recently had my car towed from Christi and she was AMAZING! She turned a stressful situation into a positive encounter with her kindness, professionalism, knowledge, and helpfulness. She truly cares about people and this was reflected in her extraordinary customer service. If you need a tow, go with Scotts and ask for Christi!
Ive called them twice, they are prompt and reasonably priced.
Drivers side front wheel came off the vehicle leaving me stranded. Christi #400 arrived promptly and was very professional and courteous. This gal knows her stuff. Made sure the vehicle was not damaged any further from the towing. Hopefully I wont have to but if I do I would use Scotts Towing again and tell them to send Christi.
My car was not starting and I though I would need a tow truck, my friend recommended Scott’s Towing and I could not be more satisfied with my experience. Christi (#400) showed up in 30 minutes and was so kind and helpful, and she is the best person i’ve ever talked to when it comes to dealing with car issues. I ended up not needing a tow and she jumped my car, the whole process was quick. I’m so impressed with how professional she was and would recommend her and this company to anyone!!
Christi was great. Called me on the way to let me know when she would arrive and offered to try and jump my battery just in case that was the problem. Would definitely use again.
Chrish #400 really helped me out and she was very polite and quick. She shook my hand at the end and was professional the entire time. She also thanked me for my military service and I could tell she was being sincere. Thank you so much for being quick, polite and professional I really appreciate the help. Youre awesome :)
Had to get my Silverado towed from my old place to my new and used Scotts and it was honestly better than I expected. The gentleman who answered the phone was very nice and sounded friendly quoted me $65 dollers and thats exactly what it was from one side of town to the other. Rich was the most professional and curious truck driver I have ever met. The poor man had to kill a hornets nest in the driver side door jam which I cant thank you enough for since Im highly allergic. When the truck got here again Rich was very polite put it exactly where I needed it shook my hand and that was that. If you need a tow I HIGHLY HIGHLY recommend Scotts. They will be the ONLY tow company I will ever use. Thank you guys for everything.
Blew my transmission in front of a busy intersection in Loveland. Christi #400 got to me super fast was very nice, helpful and made the stressful event less stressful :) 5 stars
Dishonest and greedy. They towed our car even though we had a tag showing our car did belong in the parking lot. Other cars have the same tag and those cars have not been towed. We were still charged full price even though they said they gave us a discount.
Scotts made my towing experience much less stressful. Christi was extremely friendly, took good care of my vehicle and very efficient. Highly recommend.
My sons car wouldnt start in front of our house. I used my insurances roadside assistance and requested a tow to a mechanic. Christi (#400) arrived in about half and hour and quickly loaded up his car. She was extremely professional, nice and helpful. Must say that I am impressed with this young lady and Scotts Towing!
Christi (#400) was awesome! Super friendly and very helpful. She drove in the snow to snag our broken down Jeep, to tow it into a shop for us. 5 stars, all the way!
I was in a huge bind stuck on the side of the road and Christi (#400) saved the day. I was impressed with the knowhow this driver had to get my car off the side of the road almost near the Ditch. She was friendly, fast to get to me so i wasnt stranded long and got me home safe and sound. Thank you! HIGHLY RECOMMEND
They are very honest and fair. Legitimate tow company. Very professional.
This is the 2nd time weve used Scotts to tow a car from Fort Collins to Arvada. Christi (#400) was kind, respectful and professional when she showed up with the vehicle. Great service. Will use again, if needed.
Thank you so much to Christi for a wonderful job, professional and caring. Great timing, will definitely use again 😊
Christi (#400) was very helpful! She was able to troubleshoot the issue with my vehicle very efficiently. She was very friendly and able to lend advice on where to go for further assistance with my vehicle.
Fast, friendly, and affordable services!
Very fast service provided for lockout. Christi arrived as scheduled (possibly even sooner), unlocked my vehicle and had me on my way in no time.She was very friendly and professional. Recommended
Christi was by far the nicest person ever. I was really stressing out when my truck broke down, but how professional she was, and how collected she was really calmed me down. Not only was she on time to pick my truck up, but she helped me figure out what to do when it got dropped off at the shop. 10/10 would get towed by Christi again.
The owner is beyond helpful, attentive, and has his customers best interests at heart!
The rep I dealt with seemed more interested in getting back to watching his Ben Shapiro video on YouTube than helping us out.
Had to have my car towed to dealership for repair, driver showed up promptly and even before my insurance company’s approximate ETA. Tow truck was clean and seemed well maintained. Christi (#400), the driver, was professional and friendly.Tow is covered by my insurance so can’t speak to value but would use Scott’s again when circumstances prevail!
Friendly and very helpful! They towed my car twice and were quick and convenient. They were also helpful and quick when I needed copies of my towing bills to submit for reimbursement.
Christi #1400 undertook my towing task. She is very patient and definitely very kind.
Christi at Scotts Towing arrived right on time, loaded my car quickly with a smile and was off! Highly recommended.
My apartment complex had my car towed for no reason and I was worried it was going to be a nightmare to try getting my car back. But the people at Scott’s Towing were incredibly helpful and nice. They worked with me and my landlord to get me back into my car as soon as possible. And because it was my apartment complex’s fault and not my own I wasn’t even charged despite the fact that they had my car for multiple days. They made everything very easy. The most helpful tow company I’ve ever dealt with.
My SUV was needed to get moved from my home to the automotive shop and luckily Scotts Towing was available. While it took a little longer than expected, Christi (#400) showed up and had fantastic costumer service and was great to work with! Thanks!
Thanks to Christi #400 for saving me at Teds place today! She safely had my pickup on that flatbed in no time! Thanks for your care and humor during my time of need.
Christi #400One of the best tows I’ve experienced. She even gave me a ride home 👍
Great service! Christi (#400) helped us. She was very knowledgeable and very helpful. Saved us time and money!
Christi knows all the tricks in the book, what a pro! Kind, and professional, and speedy. Would highly highly recommend!
Fast and friendly service Allen is my hero
Chisti(#400) was great and loigable saved me a trip to the dealership quick response and very considerate of the time we are in
I had my truck break down on my family and I on our way out of town for Christmas vacation. We made it about 20 miles. We were in the mountains and the only company I could find to come out there was Scott’s towing. When the truck got there it was Christi who towed us and even with a broken foot/leg she was awesome!! She was super fast, super professional, super funny (she could tell I was a bit upset and she actually got me laughing) and just an all around great driver, she was extra careful with my truck because I had to leave my dogs in the truck while it was towed. She even stopped for a second so I could climb on the back and check on my dogs half way thru the tow (we heard them barking). I am a mechanic by trade so I deal with quite a few tow drivers and she is definitely among my top 10 drivers and the next time I need a tow she will be who I call. I think her employee number is 400, so if you need a tow call Scott’s and ask for Christi you won’t be disappointed or screwed over :)!!
Had to have our car towed on a Sunday after it broke down. Service was fast and friendly, and at a great flat rate. Was told it would be 45 minutes to an hour, and they were there in 20 minutes. Rick was awesome. We will definitely use Scotts again if needed.
Car got towed because of ex-boyfriend. When I retrieved it, the vehicle was parked in the furthest, darkest reaches where ice and slush layered the ground. When I finally got home, my car had a nice fist-sized hole in the back bumper from flooring the car out of that slick corner they parked my car, straight into an ill-placed tow truck that hogged up half the entrance/exit. They rushed me out there before I could file a car report or retrieve any insurance information from them.