After AAA roadside assistance failed and I spent 3.5 hours alone, stranded on I-25, these good folks promptly came to my rescue. The dispatcher (Amber?) was as kind and understanding as they come. Chad appeared and should have been wearing a superhero cape. He was efficient, cheerful, knowledgeable, patient and kind. I hope I never need another tow, but if I do, these are the first people I’ll call.
The driver Chad helped me tow my car twice, he has always been quick, safe, and very kind! I really appreciate your help. Amazing service.
Shawn was quick and efficient getting my Dad off the interstate and into a safe place to change a blown tire. He was incredibly nice and had us going in no time! Very professional especially for the middle of the night. Highly recommend!!!!
Shout out to Patrick for taking care of us! I used AAA and Patrick showed up earlier than estimated. Helped identify potential issues. Got the car safely loaded and is on the way to its Destination. Thank you guys! Thank you Patrick!
Just recently I signed back up for AAA Towing. I had canceled it during the Covid crisis and now that we are getting out more with our recreational vehicle on the road I signed back up. I had my coverage previously for years and never used it but little did I know two weeks later....There I was detailing my sons car as he has been extremely busy lately. I discovered a spare key under the floor Matt so I set it aside while cleaning and I had the other key in the ignition, as I switched sides cleaning I shut the door and went to the other side of the vehicle to discover I had locked myself out. After realizing I wasnt getting back in, a few choice words I remembered 🙃 I had recently signed back up with AAA. I grabbed my card made the call and in a little over an hour Tom with Schmers Towing arrived and within 5 minutes I was back in action. Now I know I was lucky because I live outside the city of Fort Collins Colorado in the mountains but sometimes lady luck throws you a bone. Tom was on his way back from a call in Cheyenne Wyoming and headed my way. What a gentleman Tom is polite, professional and skilled. No paperwork, NOTHING! He was at the house for 15 minutes and back on the road. AAA took care of everything and the mishap became a pleasant experience, thanks all!
Chad was a great help and overall super professional individual! He was very helpful and friendly and easy to talk to. Overall super smooth and friendly interaction.
Dan was super helpful and competent helping to tow my girlfriends Subaru from the shop back to my garage. Quick and professional. Owning an Audi, I have encountered a LOT of tow truck drivers and he was top notch.
Great service! The driver was able to put imy truck in my garage. Thank you for that.
Great service; Chad was very reliable and didn’t miss a beat. Less than an hour waiting for service.
Chad came all the way up to our house in the foothills and towed our minivan from a difficult spot. He was professional and great to deal with I would recommend these folks anytime!
Seen a driver a couple days ago going close to 100mph about hit our car head on. So fast the back end of truck became airborne almost causing a wreck on riverside and leamy train tracks
I had to get my car towed today, and the driver (Aitor) was extremely helpful. And made a super stressful morning much less so. I would definitely use their service again and recommend them to my friends too.
Saw a driver rip off a part of a cars bumper attempting to tow it. Very inexperienced and the owner of the car probably paid for the damage. (This was at Rams park apartments approximately 2-4 weeks ago and happed to a subaru. Just FYI so if you see this you can make an insurance claim on these inexperienced people.)
Chad with schmer’s was very courteous Amber polite in what is usually a very stressful situation! Hopefully I won’t need to, but if I need to, it’sa great company to use!
My driver, Aitor, was extremely helpful. He was quick, efficient, and a pleasure to chat with. He helped me to get my car exactly where I needed it. I wanted to put the car into my garage so I could work on it, and he was really patient and creative as it was a challenge to get the car where we wanted it to go since there was so much snow. I would request Aitor as my driver a thousand more times.
The tow driver arrived on time and first tried filling the tire with air. He had me back the car out of the garage and did a safety check and then told me that he didnt think it was safe to drive to the local tire repair shop. He then quickly changed out the tire for the spare. The entire time he was very pleasant and professional. He also was very careful about how he removed the existing tire and attached the spare and took care when attaching / tightening the lug bolts. He was concerned for my safety and wanted me to be sure to get the tire repaired. I used AAA service who brought in Schmers to do the work and that process worked very smoothly as well.
Far more affordable than I expected and the driver was super kind and helpful!!
I was walking across a cross walk at CSU. I stopped at the crosswalk to make sure all of the cars stopped and as courtesy for the drivers (as people normally just keep walking and expect cars to stop for them). One of the trucks was going west bound, stopped at the cross walk, and rudely ushered my brother and I across - as if we were a bother. If the driver is TOO IMPATIENT for people walking across a CROSSWALK... then imagine what happens to YOUR CAR. The driver kept shaking his head and glaring at us while driving. Respect should come first - especially for a company that assists the community. I would recommend the company to ask their drivers to be more thoughtful. I dont think its every driver from this company but some are indeed not friendly for community service.
Excellent customer service great job from them as always
Aitor came out today got me to lous autobahn quick n -10 degrees he was quick punctual and honestly one the best towers I have came across this is the second time hes helped me out and the only reason I called back
Super quick. Super friendly. Patrick was professional and super nice. AAA said 1 1/2hrs and he was up in 30mins. Got the truck out of the mtns quick and easy. Recommend.
Aaron was polite and very helpful in towing my jeep! Thank you again Aaron!
Rebecca was extremely helpful, coming to their facility after hours to allow us to get into the car of a family member who had been in accident early the evening. She waited while we searched for and retrieved various important items (and groceries!).
The driver, Aitor, was quick responsive and helpful. I asked to have my car placed in a specific location when I stoped by it was right were I had asked. The price was decent as well. I’ll use Schmer’s again if I need tow services.
We contacted Schmers to jumpstart our Prius. The dispatcher quoted $50 to my husband so we decided to go with their service. My husband gave clear directions, including spelling out our address and giving a nearby major road for reference. The driver went to the wrong address and had to contact us directly to find out where to go. Upon arrival we found out the driver didnt know how to jump a Prius. He had to call his office to find out how to do it. At the end of it all, we were charged $65. The driver even showed me a text from his company telling him to charge us this much. This is very unprofessional. If you quote a price for a service, that is what you should charge. Weve used this company in the past with no problems, but we will be finding a different company for our future needs.
Great tow company, very friendly and always quick to respond. Thank you guys for your help.
Schmeds showed up promptly during during what was basically a blizzard and the technician Darr firstly got the vehicle in a safe spot to be worked on. Then did his magic tl have my vehicle back on the road in no time at all. While I was able to wait and warm up safely in the cab with yes believe it or not a hot cup of cocoa in my hands. Thank Darr you are a true godsend.
Best tow company Ive ever had the pleasure to work with consistently! Everyone is helpful & knowledgeable. As a business that works with them closely & trusts my customers with them, I cant speak higher of their professionalism & dedication to get the job done well the first time. Their dispatch team communicates effectively to ensure business is handled well every step of the way. Thank you!
Very friendly, professional and compassionate(even in hard times) Thanks again Steve for helping someone in a bind!Good Karma coming your way!Take Care!
Aitor is a miracle worker! On a “high call volume” night with AAA, we placed an online request and were quoted a 60 minute wait. We got a call three minutes later from a friendly voice letting us know he was just down the block. Before we knew it, Aitor’s smiling face came down out of his giant Ford tow truck (which is a big deal when you don’t know who you’re gonna get now-a-days). His service took only a minute and saved me a lot of time and money. He even explained the problem without acting like a know it all and gave some helpful advice for parts and services. I was looking at rental car prices when I thought I’d have an hour to wait. Aitor saved me tons of time, major dollars, and a ton of anxiety. I can’t recommend him enough.
Driver, Robert, was timely, tidy, proficient and professional. He was able to get my car quickly and dropped off to my dealership safely. He arrived within 35 minutes of my initial contact through my roadside assistance provider. HIGHLY RECOMMEND Schmers Towing!!
My wife and I were stranded in Fort Collins and used Schmers Towing to have our car towed to the dealership. We were very impressed with the timely arrival of our truck. The driver (Jeff) was very courteous and friendly. He had our car on the truck and moving quickly! Very satisfied with the care and attention we received. I would call these guys again, for sure! The price was reasonable too!
Dar with Schmers Towing responded to a AAA call for assistance last evening. My engine had locked me out disabling the battery. He knew just what to do and within 10 minutes had my engine unlocked and me back on the road. He was AWESOME!!!
Altor drove by and helped us pull a neighbor out who was stuck in snow! That kind of stuff means more than just a regular tow!
Quick, courteous, professional and excellent service. He showed up in under 30 minutes and pulled my daughter’s car out of the ditch in just a couple of minutes. Thank you so much!!!
Outstanding Customer Service !!! What a life saver! Dave was very courteous and professional. He came to Cheyenne Wy to rescue us from a break down. He was prompt and kept us informed on his progress. He knew exactly what to do when he arrived and communicated well. He ensured our Husky was safe and secure for the ride to Denver. The drive flew by with great conversation all the way down. Dave went out of his way to ensure we had our car at the shop and we made it home safe. Thanks so much Schmer’s Towing!!!
A huge thank you to Al who transported our Honda Odyssey and the two of us to Colorado Springs on Monday September 23rd. Al is very good at his job and took such good care of us with excellent service. We are thankful that this is the company that AAA connected us with for the tow.
I locked myself out of my car in below freezing weather late in the evening and AAA predicted an hour and 20 minute wait. However, not 5 minutes later I got a call again saying that someone would be along to help in 5 minutes thanks to Nick from Schmers Towing. He called me less than a minute after I received the automated message to confirm my location and let me know exactly how far out he was. When he arrived he was incredibly friendly and helpful and got me in my car and on my way in less than 5 minutes.
My driver Al was very helpful and arrived very quickly.
Aidor was outstanding - he got inside my totaled car to retrieve ins & regis cards & other miscellaneous stuff we might have left behind. Thank you Aidor & Schmers Towing.
James picked me up from the shoulder of I-25, let me wait in the truck while he got my car on the trailer. He was exceptionally nice, let me charge my phone in the truck and was very speedy in getting us off the side of the interstate. Then towed me all the way from Fort Collins to Aurora. Definitely one of the best experiences I’ve ever had! 10/10 would recommend!!
My truck broke down 3 miles from my house. After calling a few different towing companies, I had resolved to push my truck home before I paid those astronomical prices. I gave it one more shot with Schmers and they were just shy of half the cost of the others. Driver Brent showed up within the time frame I was told and was efficient and knowledgeable in loading and unloading my truck. Nice equipment, courteous driver and dispatcher. Thank you for still being an honest AND reliable company!
Top shelf tow company.
James showed up on time and was friendly with confident customer service. He did a great job getting our van back on the road. James did a fantastic job and we highly recommend their towing service. We really appreciated the timely service on a holiday weekend.
Very polite, but did not honor an appointment at all. I had scheduled a tow the day before for noon the next day. I called 45 minutes before my appointment to let them know I could receive the tow at any point. At 1205 I called and was told the truck would arrive in fifteen minutes. They did not show up by 1245 so I cancelled the tow. I missed the appointment for my vehicle at the shop due to their negligence. However, they were very polite, just did not show up anywhere near my appointed time.
Superb service. After being let down by another company stating there wouldnt be an issue with a tow which was set up 1 hr and 45 minutes in advance, these guys stepped up and took care of me. Excellent service, Zack, truck #8, was a freaking rock star!!!
My car ran into issues last night, and this morning I called AAA to get a tow to my mechanic. AAA sent over Dave with Schmers Towing. Dave called me to let me know he was on his way within an hour of calling AAA. Dave arrived quickly and was incredibly professional, cheerful and helpful. He quickly got the car on his truck, and was off to the shop within 15 minutes. I felt valued and respected as a customer. Highly recommend Dave.
Very professional towing company. My driver was James and he did such an amazing job helping me with my truck when the starter was freaking out. He was probably one of the nicest guys Ive ever met and knew a lot about vehicles in general. He was a great guy and I would recommend James and his company 100%
Called for towing services, the guy said they would send a truck but it would be a while and quickly hung up. Good thing we decided to call another company because they never showed, and never called back either!! Nice!
I really appreciate how quickly schmers got to my home. It was at least 15 minutes earlier than expected. The driver was very pleasant to speak with and got me loaded up and dropped off as quick as he could. Thanks for the help guys.
Good service in every way. Thank you
I believe his name is James. Best experience ive had with any tow service. Put it up quick. Dropped it down perfectly. Quick, easy, and professional. Only place ill go to from now on.
Due to the snowstorm I had a much longer wait time but the gentleman who towed my car was apologetic and professional. Very fair rates, would use again.
Very professional and fast. I have used them several times and have no complaints. They have excellent customer service and take great care of your vehicle. Would highly recommend.
Shawn had helped tow my car after an accident and was very friendly and was available very quickly after the accident, so I didnt have to wait too long, and the cost was covered by AAA
Having just paid $2000 for repairs only to have it barely make it to the garage where all the fluids from who knows where were all over the garage floor. The auto shop called Schmeers Towing, a towing service I was unfamiliar with. James was incredible, he was moving and doing the work of two men. Great piece of equipment as well, not the usual towing truck we are all familiar with. This one was top of the line. Shout out to James for making a bad situation a little better with his kindness.
Dave from Schmers Towing was very prompt, courteous, and professional. He mad me feel like a valued customer. He let me know when he would arrive, and then contacted me when he delivered the vehicle to the shop. I would certainly refer Schmers to others, and wont hesitate to call them again if I need a tow.
I got towed by Dave and he was awesome! Very professional and polite. They take care in their work and customers. I would definitely use this company again and recommend them to others.
Locked myself out of my car, Schmers helped me get it open. Great service, Aitor specifically was extremely helpful. Thanks guys, 5 stars
Great service, JR was very helpful and patient with me in my moment of panic when my Traverse needed to be towed to Hawkers for a starter replacement, he worked with my availability and the driver was there right on time and the driver gave me a call letting me know he was close. The driver (whom I can not remember his name but he had a curly beard) was super cool. He made jokes which lighted my already anxiety filled mind and got my car to the destination on time with no issues. I wish I could of given him a little more than a 5 dollar tip and wish I could remember his name but all in all, great customer service all around.
5 stars is not enough. Chris was beyond a huge help!! He is a super understanding guy and went above and beyond to help!! I wish I could do more than write a review for him!
James, from Schmers Towing, responded to my request for AAA service. My car had a punctured tire, and I needed help installing the spare. I was forced to park my car in a tight space, and James had to work extra hard to jack up my vehicle safely. He was extremely careful with my car, and he performed a tough job efficiently and without complaint. I was impressed, and I would definitely call on Schmers Towing again. If you use this service, be sure to ask if James is available.
Blew out my tire about an hour ago on a curb, called AAA and they said since I used up all my calls for the year it was gonna cost me to have someone come change it, and of course Id have to wait however long for them to arrive. She connected me to Aitor, who said it was odd that theyd have me call him since he was just a driver on his way to do something else. Luckily he was near me and came to change the tire at no cost; he said he didnt want me out on Halloween night all alone, and that all I owed him was a great google review. 😄 He earned it for sure, amazing service and a really nice guy. Thank you Aitor!!!
Raven from Schmers Towing was so helpful! Courteous and prompt and really helped me out today!
Had a great experience with Schmers. They got my vehicle hooked up quick and unloaded quick, with no issues. The driver Dave was awesome and very nice. I would definitely go through Schmers again!
Very professional with great costumer service! Rebeca came in after office hours so I could pick up my car and waved a days worth of storage!
James did a great job for me- truck wouldnt start and was going to get it towed for diagnostics. He crawled under the truck, banged on the gas tank a few times, and then it started. Must have dirty gas or debris in the tank. Saved me a bundle! Thanks James!
My car wouldnt start and after having multiple mechanics near me look at it without any luck figuring out the issue I called to get it towed. Service was prompt and after looking at my car for 10 min James was able to fix it.
We were camping around in the Roosevelt National Forest and woke up to several cars with all slashed tires. Schmers sent Nick out to come get us in the middle of the mountain and helped us literally push our cars up a rocky path so that we could save them and have them all towed. I cant express the level of outstanding service that was provided to us in such a horrible situation. If I ever were to require these services again (crossing fingers) I would definitely use them. I cant thank them enough.
Way better without JR and his bipolar BS. New manager Steve is a good man and knows towing.
Charged me 600 bucks to tow my car 25 miles or so. I told them they can have it, they still wanted money. A little absurd...
This was exactly the experience I needed after my car broke down on me in the middle of a snowstorm while I was driving home in sweaty gym clothes. James arrived early, made a great mechanic recommendation that saved me hundreds of dollars, kept me within the allotted tow distance that I get with my AAA membership, and was otherwise just a really good dude. Cant recommend them enough.
The employees there were very nice and helpful with everything, they even left from their lunch break to collect a staggering $360 for impounding my friends car, a 4 mile tow and 1 day of storage.. So I will give them 1 star for taking advantage of people that already had a bad day.
Al was super helpful to me in a confusing situation. He was patient and kept checking in with me, and took great car of my car. An amazing employee!
We have utilized Schmers Towing for years at our auto repair shop and have always received consistently great, friendly service! Highly recommended. Towing is a tough business and these folks have always treated us fairly.
James got to us before the estimated arrival time and went above and beyond my expectations of a tow truck driver. He was professional and nice. Would definitely recommend Schmers Towing and the next time I need a tow, will ask for James.
I hit a deer about 40 miles out of town. Schmers Towing made the experience as good as it could have been. They were timely and very considerate of my situation. The driver even offered to drop me at my house after dropping my truck at the shop.Thanks Schmers.
James answered my request from AAA and he was awesome. Got my car to the shop lickity split and meet some awesome people to take care of me. 5/5 will call Schmers Towing again!
These guys are awsome
The driver who towed away my totaled vehicle was very nice, very understanding as I was very emotional
I called AAA and Dave was the one to come and tow my car from Fort Collins down to Denver. This gentleman was simply put one of the nicest men I’ve ever met, he was fast and efficient and made everything easy for me. If I ever need a tow again I won’t just call Schumer’s I will call Dave, and so should you.
Today (10/12/18) Chris did an amazing job of putting my old Blazer on his tow truck. The Blazer was in a difficult spot on a steep hill. Chris is excellent!
Aitor was awesome, polite, courteous, super helpful and when your car’s broken down, that’s just what you need! Good job Aitor and Schmers!
Come to find out my Jeep is all messed up and I got towed by this other towing company to get to where I was going to get my truck fixed I got nervous with that guy because it seemed like the Jeep was going to fall off. Then waiting for James to show up from schmers I see how my Jeep is properly strapped and tight no bouncing or rocking he had safety chains and straps more secure and more professional then the other tow truck company call Schmer’s for professional towing skills
Driver turned in front of me, didnt use a turn signal, then had the courtesy of giving me the one finger salute. Seems like they have GREAT customer service. Choose another company.
Thanks to James for the great experience for a tow company very handy... James was on time to help my boyfriend with his car and can I say very handsome you are James
James was very efficient & cared about making sure my truck was secured properly. Schmers was dispatched to my home by AAA, and they provided text updates with ETA, etc. Very satisfied with the service by both AAA and Schmers.
Towed me less than a mile through AAA when voltage regulator died... The driver way over-tightened the straps until the strain cracked my windshield from A pillar to A pillar, then was dismissive... I had a dash cam running though and intend to punish this company for fraud. I will post the video after resolution so all can judge for themselves unless I am unable legally.
AAA sent Schmers to tow my car today. Steve showed up on time, early based on estimated time of arrival from AAA. He did a great job transporting my car safely to my mechanic.Thanks to AAA for continuing to utilize Schmers Towing! They are a great company. Keep up the Great work!
James was super friendly and helpful, helped fix my car so that I didnt even need a tow! He is great and a very honest professional, cant reccomend him enough!
Id give five but not sure what it is
James was awesome. Incredibly fast. Great customer service. Very friendly. Highly recommend their towing services.
They are amazing came in a timely manner. Matt was so pleasant and helpful. I highly recommended them!
They might care about clients (I don’t know) but they don’t care about blocking people with their truck while they do their job. Note: they are not loading anything on their truck. They are changing a tire and their truck is blocking me. Not nice. My time is worth as much as yours.
Dave was great, he got to my location in 1/2 the time that I was expecting. I rode in the truck with him for just under 100 miles, and his truck was amazingingly clean and smelled like it was right off the show room floor. I would recommend Dave at Schmers towing anyday.
I called AAA and James with Schmers towing came. Honestly I can’t say enough good things, he got there way before the estimated time of arrival and was super helpful & friendly! Thanks again!
Awful, the guy on the phone repeatedly lied to me. Told me 20 minutes, then an hour and a half later he tells me 20 minutes tops, another hour and half later the tow truck driver finally calls me, they should just give realistic time tables if they are behnd
Incredible service! Casey took great care of us. Got us quickly, very little wait time, and fair rates
Beware they are a scheming to make a quick 200 dollars they tow your vehicle as soon as you go into one of the esblishments on laural and college l mean immediately! It is metered parking even if you go in for a quick pick up they have your car on their flat bed!!! My daughters in high school came outside her car was gone!! The landlord is screwing the businesses that rent from her according to the schemer tow company!!! 😡😡😡😡karma is all I can say!!