Horrible customer service, I don’t recommend this company..they over charge.i find another insurance company way better than tis company!! i was paying 441 Now I am paying 192 ... for 2 cars .

The ladies in the office are wonderful and very knowledgeable. Gaby & Caren explained everything to me in detail. I have recommended their office and will continue to do so. The best part is that they will help anyone and explain how it works.

My experience with your agency has been great! Gabby has been such a great help to all of my family and my mom loves her because she will go out of her way to helps us out with all of our insurance needs, questions and concerns. Thank you for the excellent service that your agency provides!

I have used several companies and agents over the last 30 years and I must say, Caren has been the most professional and caring agent Ive known. You are not just a customer but she makes you feel like a family member. She offers the highest quality in customer service (which is very rare). I rest better every night knowing that she is providing top quality insurance with a personal embrace.

Caren is the sweetest along with her staff! They are very welcoming, kind and friendly...whether it is in person or via phone... Always happy to assist you . I am worry free knowing that I will always have my insurance agent available....We all know how claims departments are so rest assured that Caren and Gabby will go above and beyond... I have found the right place. Thanks ladies!!

Great customer service, staff is always helpful when you want to change or add certain coverages with your insurance policy.

Personalized, efficient service! Im very happy!

We had Caren for almost 10 years, but a few years ago the office person, Gabby, knows nothing of exceptional customer service. I’d leave request for contact back and nada. Send/call a follow up request the following week as an upset customer and then I get a call back. This happened numerous times in the past 3 years. You know it’s bad when you wait till 6pm to call your agent so it goes to the Allstate Customer Service phoneline and I get the service there which is great! Yes, I looked to leave Allstate but the price and protection made it hard until someone said change agents...duh! Got my new agent and man I feel like a customer that matters again...how’s Carens office used to be.

Excellent customer service!!! My agent helped with everything I needed. I was in and out at no time!