Most personable auto shop I’ve ever been too, great service all around. They are genuine when caring for each customer and each car. Many different connections and always offering competitive prices.
A really great place to go to buy a car and have maintenance done to a car... I Loved my experience
Billy and his staff do an excellent personal and professional work I would highly recommend you guys if you need something done in a smaller shop
I Recommend these guys .
Super nice and accommodating. Havent bought a car yet, but set up for one and it was painless and easy. Relatively fast.
Good hands on staff, will communicate best solution vs tell you what you need.Ive purchased a car and brought back several of my personal vehicles to be serviced at local shop. Hard to beat fair quality service in small local towns.
Tried to buy a car from this joke of a company with HUGE dissatisfaction! I had CASH in hand, set multiple appointments and was stood up on all accounts. I left multiple messages that all went unanswered. Many promises were made by the owner to fix the problems with the car I wanted to buy but when I told him I was a mechanic and knew the business very well he quit talking to me. They will try to pull the wool over your eyes to sell you junk. I suggest not buying from these sub-par amateurs or at the VERY least take the vehicle to a reputable mechanic to have it checked out!
I am so happy I found this place! They are extremely honest, reasonable, timely and make suggestions not ultimatums about future work. I was always so nervous when going to other places because they would pressure me to get additional things fixed when my budget didnt allow it. I can get estimates and real world timeframes that said work should be taken care of. Its the first time I have had zero stress when getting repairs. Thank you to the entire team for all the great work. Celeste
Very nice people to deal with
I am very lucky I found Unique Auto. I had been to over 10 other dealerships before I came here. All I was looking for was a vehicle that had a decent chance at running for a few years. Other dealers were either lying and selling junk or they were shocked that I was looking for this for under $12,000. Then i found Unique Auto. Everyone here is helpful and friendly. They were honest from the beginning. I enjoyed every aspect of buying a vehicle from here. They actually taught me about the vehicle, and they told me what was important to look for when buying any used vehicle.I plan on coming back again, and I will send family and friends here. Great vehicles, great prices, and great people.Brought my vehicle here for some repairs some time after my purchase. They were reasonably priced, and they got the repairs done quickly. I will be taking my vehicles here for service as well.
Customer service is very personable, a good price and quality experience
Had a great experience buying a car from these guys. Wow!! Every car includes a 100% warranty for 30 days at least - no questions asked. That alone was worth it for us and their prices were on the lower side to start with. We were buying a $6,000 car. I was there with my younger sister and her boyfriend. We were treated the best there hands down of any place we went to. We shopped for over two weeks and went to about 7 - 8 different dealerships. They are a medium size lot but were more knowledgeable about vehicles and financing than anyone we spoke with including the fancy - new car stores. We meet the owner quickly and the guy he had working with us was outstanding. He was the best salesman I have dealt with in a long long time that wasnt being a salesman!! We were there about 6 months ago and I am just doing this review today because I drove past them yesterday and remembered I wanted to do this! Looking good guys AND girls. I have never taken the time to do an online review before with any company! I will absolutely be back to your business when I need another vehicle. Good luck and thank you for the service you gave my family.
Reasonably priced and always willing to help! They are all very reasonable and trustworthy. I do trust them with my car and we did buy a car from them as well (which runs amazingly).
The guys at Unique Auto provided top notch service! I contacted them last month to have their mechanics take a look at a car I wanted to buy, and even though they were short staffed and it was late notice, they went out of their way to make time for me. They took extra care and attention to do a full and thorough inspection of the car. The cost was reasonable, but more importantly, I appreciate their honesty, integrity and straight forward approach. Thanks!
These guys are the best. Our van had broke down on our way to Madison from Green Bay. We tried calling multiple places but they were the only ones who were willing to help, we caught them just as they were about to close too. They were so kind and helpful to put in the extra time to help us to make sure we got back on the road in less than 45 minutes. Awesome experience and they were such great people! 10/10 would recommend!!! Thank you Brad and Billy and all the others that helped out!!!
Lost our mechanic nearby and needed someone quick for a brake job. He fit us in and had it back the next day. Great work, great price and so friendly.. We now have a new mechanic and he is going to help us find a van in the spring.
Great attitude, doesnt over charge, been taking my truck there for the past 4 years. Highly recommended!
Bought a 2003 Suburban. With in the first year, the compressor for the air ride suspension went ot. Still under warranty, he re placed it. With in the next year, the one he replaced, still under warranty, went out. Tried calling a few times with no returned phone calls. Seems he is willing to sell you a car but warranty issues are a little short.
Very honest, funny guys .. upfront with you about the problems of your vehicle and doesnt try to screw you over!! Great dealership and recommend them to others!!
Bill and Brian,Thank you for your professionalism and flexibility, per a used motorcycle.Excellent service and willing to work on a difficult repair job.RespectfullyMax Murray USCG RetDBA, MS, MSW
Everyone that works here was very nice and talked to you and gave you answers
I cant say enough good things about everyone here . We had a recent bad experience with a different dealership a few months before we had another vehicle die .We had to do get another vehicle .We came here explained what we went through and these guys stepped up and took tremenously excellent care of us .They are straight forward and stand behind what they sell . Very thankful for them .If you are looking for a used vehicle look onto these guys .They are great .Cant thank them enough .
I would highly recommend Unique Auto for your next purchase. Bill, Brad and the rest of their wonderful staff truly care about their customer needs and back their vehicles 100%. I could not be more happier with my buying experience.
Sign says posted hours was closed with no note on door
Great honest people helped me a lot I appreciate that they go above and beyond for customer service
Billys a good guy stop on in..
Worst car I have ever bought. I wont not recommend going to this dealer. Everything that has been fixed by this automotive company I had to replace. They told me they replaced the brakes, suspension and lines in the engine. In fact they gave me a warranty for 30 days, I was back every week. Its been a year since I had this vehicle, too bad I am stuck in a loan. The first week I had to replace all the breaks. Currently replacing the whole front end suspension. Also now the head gasket, valve cover and intake lines are being replaced. The whole reason this is happening is because they have UN-CERTIFIED mechanics. I see teenagers going in and out of the auto-shop. I think this car of may be a flood car, which they never told me, because they told me it came from Florida. My advice to anyone who is trying to buy a vehicle under $7,000; dont it will cost you more in the long run.
I bought my 2011 Kia Sedona for a very reasonable price, and experienced very friendly service, both before and after my purchase.I took it home and a week later I found a bulge on the sidewall of my brand new tires, I called and it was taken care of quickly for free, and without qustion, with a great aditude, and apology.6 months later I sprung a bad oil leak, and I called around to many shops and got the same high price for at our $1,100+I called and after they apologized for the car breaking down after only 6 months they quoted me $300 less.Only to outdo themself again by spending all weekend reaching my issue before I brought it in to find that the diagnoses I got from another shop was often mistaken for a much cheaper problem that cost me much less.I defenetly recommend them for purchasing a new vehicle and also for there excellent shop employees!
Great people and amazing service
Treats you very well.
No cumuitcation