Love my lip and cheek filler by Lindsay. She gave me the best results Ive had in a long time. Austin did a pre consult and was very knowledgeable and made me feel very welcomed. Great experience. Very happy patient here! Thank you!
I’ve been a patient here for a while, and this has by far exceeded my expectation. The variety of treatment is what brought me in! I came in for cosmetics and learned about their hormone program which has made the biggest different in my day to day life. The professionalism/customer service has exceeded that of any other spa. And Carrie the manager always makes sure my expierwnce was everything I expected. I feel confident coming here knkw I will get great service and that the providers always have the answers to my question. I am happy I found a spa that has great morals and ethics. They truly care about all their clients.
I visited the Flower Mound Location for a HydraFacial... I cannot say enough about this place, it is clean & beautiful...the staff are amazing, knowledgeable, & treated me like I was the only there, answered all my questions with kindness and patience. I will be going back for sure!
Lauren is absolutely amazing!! Highly recommend getting your skin care treatments with her.Austin is very sweet, helpful and informative.Overall, a very friendly environment!!
I called and asked for a follow up appointment in order for me come back in for a follow up for them to fix the dysport they added too much or something to one side causing one of my eyebrows to be way lower than the other. Even at first when I called to let them know how my eyebrow was way off I did never received a call back until days later I called like a third time asking to speak to someone about the issue. Then I had my follow up appt canceled due to the RN not being in office that day so I still have not been seen I will never again go here for any other type of service.
Staff great. Deals if you watch for them. Very happy with results!
Good place . The Staffa has a good experience. I am happy with treatment
Really nice staff. Kelly is very skilled for injections, I highly recommend.
The best service I’ve ever received at a medical spa!!This facility is top notch. Everything from the easy accessible location, decor, and especially the staff.Everybody was friendly and well trained. THEY RAN ON TIME 💯👀My service provider had a great “bedside” manner, and was VERY professional, VERY thorough. Absolutely pleased with my experience and have already booked my follow up appointment. So thankful I found my fountain of youth ❤️
The girls are just precious and attentive at the Flower Mound location. I’ve utilized them for several years now. Most processes I’ve really benefited from. Kelly, she normally oversees my direction of treatment, is so good at seeing the overall and long term picture. I trust her so as a result I’m not concerned; boggy yo me. When your face is the first thing a person sees, as well as yourself, that artist ability is so important.When I’m there, they make me feel important. Thank you.
The staff in Flower Mound is amazing. They are very helpful and know exactly the procedures to recommend. They are in no way pushy in their recommendations. They make you feel like your the only one in the whole place at your appointments. Very pleased with the friendliness of everyone at this location. Would definitely recommend!
I have been going to Kelly for years!She does beautiful job very experienced and caring person .Master injector always conservative in her approach she uses little as possible to get the natural look.She says, “we can always add more lets see”.As always this time too perfect 👌Thank you 😊
Super rude! First encounter was on the phone when I tried to change my appointment. I realize it’s in the fine print, but they wouldn’t even consider a change without the $50 fee. So when I did show up and I mentioned the Groupon, I was told that it couldn’t be used because I had been there before. Again, the fine print. I didn’t really have a problem and probably would’ve paid. But, they didn’t even greet me when I walked in and acted like they were doing me a favor. I guess since the get all of their procedures discounted or free they don’t care about customers. I won’t go back to them or recommend them.
All staff and techs are amazing! We luv them and they do a great job with every service we have received! They are professional yet personable and remember us, our past procedures, preferences, everything! We wouldnt go anywhere else...even with other offers or groupings out there. A+++++
Very professional and knowledgeable clinical staff. I had a skin tightening procedure by Sophia, and Lauren, who made sure the procedure was comfortable. I began seeing significant early results the very next day. I highly recommend Beverly Hills Rejuvenation Center as the anti-aging center of choice!
I go once a month for laser hair removal and they are always prompt and responsive. I’m in and out quickly and I’ve literally never had to wait once. I’ve had about 12 appointments to date. I’ve had excellent results! I’m glad I found Beverly Hills Rejuvenation Center!
Always have a wonderful experience with Kelly! She’s so knowledgeable and kind! Will always return to see her
Ive been going to the Flower Mound location for over a year now and could not be happier I found them. Kelly is an injection-goddess! She takes the time (every time!) to ask me what I want my results to be and does not assume that I wont change my mind. Lauren is an amazing person! Shes kind and gentle but very results driven. Ive been getting regular Microneedling from her and LOVE my results. Im a little surprised by the negative reviews. I have always found the staff to be professional and friendly. I usually deal with Amber and I love her! Shes charming and knowledgeable; I was worried she would not be coming back after she had her precious baby but she did! Thank you!!
I have been going to BHRC for 2 years. The new team is great & Kelly is the best! Love the fun get together s & special pricing! They always do something for the community! Keep up the good work & thank you for making me look good🤣
I have been coming here for several years and have always been 100% satisfied. Kelly is the best!! I love, love Beverly Hills Rejuvenation in Flower Mound Tx. They keep me looking and feeling my best!!
Very professional, and the prices were competitive. The practitioner that administered my treatment was not only knowledgeable, but was very lively and friendly. Bravo. Ill be back (In Arnolds voice).
BHRC is the perfect place to go for all your needs to rejuvenate your lifestyle. That said, do not be discouraged if you have to wait 10-15 minutes to be seen. Even if you have an appointment.
There is no place I will ever go for my beauty updates! BHRC is the best! Lindsey is so knowledgeable and friendly and I trust her implicitly! Love the sweet girls who always greet me with big smiles when I come to my appointments. Look no further for your beauty needs!!!
Love Kelly... Shell make you beautiful!
My experience was very good. The girl who took care of me was well informed and talked to me about my concerns and addressed them well. She also discussed future treatments for other issues. I just got the procedure done today so Im not sure how happy ill be with the results but experience was great and she did not ask me to buy any products from there.
I have been going to BHR to see Kelly for Botox in my forehead for my headaches and she has such a gentle touch and is so caring and thoughtful.The staff has personally been very welcoming to me and always so kind.Thank you so much !!!Suzanne
I chose BHR center because of the staff being very knowledgeable about the services and explaining which procedures would benefit me more. I also buy my face products here.
There was a mistake on my part as far as time of appt. The ladies and Kelly (the injector) adjusted twice and worked me in. I drove from pretty far so I was pretty upset, but they were able to adjust things for me which was super great and so kind of them. The injections look good...my first time with Xeomin....lets see how long it lasts!I would def come here again, the ladies at the front and injector Kelly were super nice and understanding and I appreciated so much that they were still able to accomodate me. Not all places would obviously do that for a patient but these guys did and I appreciate that!
Nice please friendly staff great location... fast service
Very horrible experience. This place tired to scam me and proceeded to hold a consult with me at the front desk without talking to me about my concerns and needs. They looked at my consult form and the technician already knew what she wanted to do without even meeting me. I sat on the couch and was called up to be told I was not a candidate without pre treating my skin. She didn’t even ask go see what I was using on my skin. I am a Fitz 3 and have been a laser technician for 7 years. They had an ulterior motive and tried to get over on me as soon as I walked through the door. It wasn’t any kind of protocol. It was a scam.
Very informative and they do great work
Thank you BHRC for always being patient with my many questions and helping me learn more about how to maintain youthful skin!
I called to ask prices about lip fillers, and the receptionist would not list any prices.
I have been going to this location for years. I work with Lauren for all mylaser treatments. She is knowledgeable and does a great job. She also makes sure to make you feel comfortable. I recommend using her at the Flower Mound location!
Love Beverly Hills Rejuvenation Center! The staff is friendly, knowledgeable, and I am always greeted with a smile.
I have been going to the Southlake location for over 1 year now!! Not only are all of the employees very knowledgeable in everything that they offer, they care!! They offer the most up to date rejuvenation therapies!!!! Heather, Tiffany and their team are very personable and they really do care! I highly recommend trying them out! I cannot say enough wonderful things about them! 5 STARS baby!!
Its always a wonderful experienced at Beverly Hills Rejuvenation. Everyone is very professional and they make you feel comfortable. Ive had several things done and my results are always perfect!! I highly recommend the location to anyone
BH flower moundVery accommodatingKelly is the absolute best !Very gifted in what she does at BHvery sweet and always a joy to visit withKelly is truly gifted in seeing what you need and not overdoing . Kelly is a gem!
I bought a Groupon for xeomin (129.00) and redeemed it 1/28/20. I waited over a week with no results. I called to let them know and they said no worries come back in and we will. So I came back in today, 2/5/20, for the appointment and after the touchup was done I was told that my balance today was $256. I said I was here for a touchup...like I said on phone and they said... 20 units of the xeomin Isn’t the recommended dosage. No one at any time during the first appointment told me this, and they sell a Groupon for 20 units. Obviously, 385.00 later, I will never go back to this place and will tell everyone I know the same. I paid the bill because that’s who I am. IT IS A SCAM.
I’ve been going to this location for the past 4 years and cannot recommend Lauren enough! She is extremely skilled and knowledgeable about everything from laser treatments to cool sculpting! She handled all of my pre-wedding treatments this year including excels, chemical peels, IPL, cool sculpting, laser hair removal, and I have never looked or felt better! Aside from all of her expertise she is extremely friendly and ensures you are fully informed and comfortable throughout every step of your treatment. Entrust Lauren with all your beauty needs and you will not be disappointed!
It’s a 58 minute drive to this location which I told them on the phone and no one mentioned I needed to bring a Driver’s License or Passport... which I’ve never needed for any beauty treatment before.So I wasted my money and time and had to drive another hour home for nothing. On top of that, the staff is awkward and there’s an uncomfortable vibe.I’ll be taking my money somewhere else :)
The nurse injected everything in less than a minute. No attention to detail at all. I’ve been to some really professional experienced nurses and they definitely take the time with you and make everything perfect. This nurse just shot the product in with no care! Had extremely uneven lips after. Had to go get them corrected a month after by a professional! Don’t waste your money.
It saddens me to leave this review after being a loyal customer for 5 years. I have been receiving Dysport injections from Kelly since 2014 and have never had an issue. Kelly is very good at what she does, and I trust her. However, I was injected 6 weeks ago (spending $500+ with gratuity), and the injections did not take this time. This is the first time this has ever happened. I went back to see Kelly a few days ago to discuss the situation, and she was as surprised as I was to see they had not been effective. She was prepared to reinfect, but said unfortunately I would have to pay for them again. I asked her to please talk to her Manager, as that was not acceptable to me, and her manager, Ashley, was not willing to do anything for me either. They said that sometimes your body can build up a tolerance to Dysport, and that was not their fault. I was honestly shocked that they were not willing to atleast to come to some sort of compromise, as there was no way to know what caused this to happen and I had been a long-time customer. I left before I got angry. I later called to talk to Ashley (the Manager) about the situation. She was dismissive and reiterated that they had not had any other issues with that particular lot of Dysport, and it must be my body. Could it not have been just the one bottle she used for me? I don’t know how this works, but I do not feel likely body has grown immune to it. I asked for the Director’s name and number, as I wanted to be sure he/she knew how this had been handled, and Ashley refused to give me her phone number. She said she was not allowed to release it. Even her work number... That is absurd. At any rate, I am extremely disappointed that BHRC did not make more of an effort to make this right and provide better customer service. They just lost a loyal customer and I will trip miss Kelly doing my injections.
I have grand expectations! Stephanie exceeded them all. Professional, knowledgeable, experienced and clearly cared about what I wanted to achieve. She was extremely detail orientated during the procedure. LOVE my juvaderm lips.
Ive been fortunate enough to visit 3 times now and I couldnt be more pleased with my results. I am now taking my mother for some work. It speaks volumes. The staff is great and the facility is very nice as well.
I was very pleased with the professionalism and service that was provided by Beverly Hills Rejuvenation Center. They made me feel comfortable and Kelly was very thorough in explaining everything and helping me to understand all of my results. My experience upon entering with Katey and Jasmine was very positive and they made me feel welcomed and at ease. I will definitely be going back and recommending BHRC to anyone that is in need of their services.
BUYER BEWARE! A friend of mine told me about a Beverly Hills Rejuvenation Center-FLOWER MOUND living social deal, so I purchased it. She then told me of her visit, where upon arrival, Ashley (the “manager”) rudely stated (in front of everyone) that since this was a Groupon deal, she couldn’t use it if she had been there before. My friend had not, so was allowed to continue with her appointment... which took almost TWO hours because they were running so behind. Anyway, I had already purchased the Groupon, so I called and made my appointment, noting that I had never visited the FLOWER MOUND location. Later, I received a call and was told I couldn’t use the Groupon because I had been to the BHRC in Southlake. Ok, my bad for misinterpreting the fine print, but they allowed my friend to use it, even though she had visited another location, as well. When I inquired about this inconsistency in policy, I was transferred over to Ashley, who, like my friend described, was, in fact, extremely rude. Insofar as to ask for my friends name and then proceed to tell me she was never there. First, not sure how kosher it is to ASK for a patients name and secondly, I don’t think it’s kosher to actually tell someone whether or not they are a patient! What’s worse, is that she LIED. She then refused to give me her last name or contact information of whom I could speak to in order to discuss my refund. Thank goodness, living social provides good customer service and immediately issued my refund. I was shocked at the complete lack of customer service skills from a “manager” and would NOT recommend the BHRC FLOWER MOUND location.
I love this place! They offer so many services and I always feel confident I am getting the best treatment for whatever area they are working on when I go there. Highly recommend!
My review will be a little different in that my wife is a regular client of BHRC. Every service she has ever received from the team has been delivered professionally and exactly in line with what was expected. The follow-up after procedures has been responsive and super helpful. Weve had zero issues and have been delighted with the value and quality of work delivered. She wont go anywhere else and I support her decision!
I have and will continue to recommend Beverly Hills Rejuvenation Center to anyone who is in need of bio-identical hormone replacement therapy. Kelly has literally saved my life! We have been working together for over a year and a half. There were times that I felt like giving up because my body wasnt responding but we continued to adjust my medication until my results were in the optimal range. I happened to stumble across this spa and treatment and am not sure what my quality of life would be today without them. Thank you!
This place is great! The girls are so fun and friendly and they will make you feel great! And they have all the tools to make you look beautiful too! Feel good and look good what more could a woman want!!!!i highly recommend them!!
Love the place! Went in for a facial, had a great experience, staff was extremely friendly and knowledgeable, and I plan to go in for additional services, most likely including the hormone therapy and the chemical peel. I even got my husband to come in as well! We highly recommend!
I cannot say enough good things about BH Rejuvenation Center-Dallas! The staff is awesome.... and i can always trust them for their honesty and taking care of my health (from their hormone therapy services with Kelly to all the other botox, fillers, facials, IPL treatments and their friendship throughout the years!!!! My own doctors didnt offer or suggest as much help as i have received from this staff as i try to age gracefully, healthy and safely! I love them all and cannot stress enough how personal and helpful their entire staff is and how much better i feel inside and outside!!! I would highly recommend them for any service you might be considering!!!
Great experience from the time I walked in the door!! Excellent front desk staff and the esthetician is very knowledgeable and keeps you informed of everything she is doing.
I had a very good experience when I first came to this center. I keep coming back even though that first injector was moved away. The current injector Kelly is the best one I have never had. But unfortunately lately I believe they delute their products too much. Even though everything looks great right after the treatments, but they last less than half of the time it used to be. This is very sad.
I would highly recommend BHRC, the girls are wonderful & welcoming. I go to Lindsey, she is very informative & skilled at what she does. She is professional but also makes sure you feel comfortable.
I was treated very well and will definitely recommend their services and location.
My wife made me go! But I actually loved it, and we both totally recommend BHRC. Started with the facials and planning to do the chemical peel next. The staff is definitely well trained and professional and very friendly. We highly recommend!
Yay!! So excited, just got my Botox done and I Love it! I am very pleased with the way it turned out! No wrinkles on my forehead any more and my eyebrows are so pretty and lifted, I feel like my whole face awake! Feels and looks really good! I highly recommend this Spa! The staff is also very knowledgeable and friendly! Great place!!!
If you are going here for hormone replacement just make sure they have told you everything concerning the cost. The initial blood work process was not thoroughly explained resulting in an additional $189 cost. There is also an additional annual cost on top of the program cost.
I have been going to the Beverly Hills Rejuvenation Center in Flower Mound for almost 2 years and I have been very satisfied with the services I have received. The staff is very friendly and knowledgeable. I would highly recommend them!
The entire staff is super friendly and very professional
Everyone was very professional and courteous. Extremely knowledgeable and I am very pleased with the results. Booked another treatment immediately.
My first & last experience with the Flower Mound location was on Fri, 6/1/18. The receptionist was rude, no eye contact. Did NOT make me feel welcome at all.I recd fillers & botox. Ive had these same services before at a totally different place (injected by a plastic surgeon). This was MY mistake in trying a new place because he was all booked up. Never again!I left there and immediately had very bad bruising in every single area she injected me. Never has this happened to me before. Now 3 days later still badly bruised. My results were horrible, cant tell a difference in the fillers or botox. Looks the same as before, just bruised.
My fiancé went called prior to a treatment to see about getting a credit for services paid but not yet performed. The front desk checked into the situation and confirmed they could grant a credit at a specified amount and her cost for a different service would be x amount. When we arrived and after the service was performed the price agreed upon was not honored and blame for why was shifted elsewhere. Poorly run, poorly managed. Our technician for services was very kind and appeared to be knowledgeable about the product and services (thank goodness). However, the overall experience over the last few months of service has been subpar. Be sure you get stuff in writing and youre certain who you talk with because dealing with this group makes you come away feeling as though you’ve been taken advantage of.
I cant say enough great things about this place. I never dreamed menopauae would be so horrible. In less than a month I am old self again. I feel alive and full of energy
1/16/2019BEWARE!!!I urge you to read all the reviews for this place.I only went for B12 shots and was upsaled to their Hormome program. Had no problems with that. Except after reading some reviews, I had a Groupon for that. Now wondering if it was watered down..... I could write a book on how this place is dangerousFirst . I never even saw a doctor .I would think taking these drugs you should be under a real doctors care.Second . They force you to use a Compounding drug store in florida so they have to call it in and you pay for your medicine through them so... ...they can charge you more and can make money off your meds.Third... I was giving a list of my meds and a protocol to follow, then was given a total of over 1400.00 that included a program fee of 800.00 for the future blood test for the year. I was allowed to split the 800 and pay the rest at my 2 month blood test. Also paided 25.00 for 2 day shipping on my meds.I recieved the meds after it took 6 days from shipping date to recieve then. Once I got them there was one missing that was on my protocol sheet and one that I was told would be there.I called and was told it was not on my invoice. So I would be charged another 119.00. So now my meds are costing me more than I was told.Also the dosage was different on the sheet than what the pharmacy put on the label. Crazy red flag. This is sfuff I need to be injecting into my body . How do you trust these people?I went to them and said I wanted to use a local pharmacy, they said absolutly not..They only care about upcharging you so they can scam more money. I had already paid for my blood test and first visit and said I did not want to start their program and wanted the 400.00 back . I decided to go be treated by a real doctor who knows what they are doing when prescribing a controlled substance.They refused and kept talking in circles and also just flat out lying. The Manager Ashley is very condescending. I tried to work it out with them but they have left me no choice !II disputed the charge today and will continue to look for any avenue I can find to infrom the public how they do business.
Love this place! Staff is fantastic! Ive had both injections and a Co2 laser treatment and I am so happy with my results! ❤
Amazing place. Wonderful staff and beautiful office. I will definitely be going here again.
What a nightmare this place is. Heather doesnt return calls, shows up at least an hour late for appointments, including follow ups. Ensured me different results from my procedure that I didnt get it actually made my condition much worse and I am scarred...Such a waste of $2000, pain and time off work.Healther tells you that results are not ensured unless you buy their $$$ products. At my follow up I wasnt fully healed but they do not want me to come back. I called numerous times to schedule another follow up due to concerns with my healing process and no one returned my calls nor would they schedule an appointment for me. I should have checked their reviews from the other locations in Frisco and Highland Park first. The other reviews also repeatedly state that they water down their fillers.and botox. Wow!
Excellent. Very informative and cleared up several questions I had about procedures they offer. I will definitely be back.
Love this place! Everyone on staff is friendly and informative. Lots of options to improve yourself.
I LOVE coming to the Southlake location. All the ladies who work there are super friendly and knowledgeable about their services and products. Excellent care and professionalism. BHRC is cutting edge on new and innovative beauty and healthcare services.
Horrible, horrible experiences with this company. My suggestion would be to go anywhere other than this place. They didn’t credit me for Botox units I earned at events, products were added to my account as if I purchased them, though I didn’t, they lied to me about products and results, the list of problems is extensive. Management is a joke and turnover is horrendous. There’s not enough time in the day to talk about how horrible this place is. I have correspondence all on record, too which makes it even worse when they lie. I cannot believe this establishment is still open, it’s amazing to me. Its saving grace is the NP Kelley they manage to keep on staff. (Update 7/27. BHRC did credit my account for the missing Botox units I earned from prior events, after a year of attempting to get it done and this review.) Update 1/1/19: because I did not take this review down, BHRC has refused service to me and is not refunding the money I pre-paid for services. Close to $2,800. Buyer beware.
Great staff and very efficient!
Very professional office setting and staff was knowledgeable and pleasant. Would definitely recommend them as a practice you can trust with your health.
The staff was not only professional, they treated us with sincere kindness.
I love BHRC of Southlake. I especially enjoy London. She is a wealth of information and loads of laughs. I came because I found a great deal on the b12 /lipotropic shots and also looking for a skin care professional who can help me with my crazy skin. Thanks for you being so welcoming and answering all of my questions. I look forward to returning to BHRC Southlake for more skin and beauty treatments. On my last visit London introduced me to a new line of skin care which included a IS clinical cleanser and YOUTH complex. In just under a week and I see and feel a difference in my skin. I am hooked, no more drug store brands for me. Thanks ladies at BHRC of Southlake! You ladies Rock!
AVOID THIS BUSINESS! I am with the other posters here.. Heather, the spa director, NEVER returns calls. I had been here 3+ years ago for Xeomin/Dysport. I didnt get great effects but I was new to injections and figured that was just how it went. Over the past three years I have been going to two other med spas and have been getting Botox and Xeomin which worked great and lasted way longer than BHRC. I decided to give BHRC another chance since it was such a hike out to Rockwall (last med spa where I was getting botox and my tattoo removal which is now done) so they honored the Groupon price for Xeomin and I bought 60 units. I specifically told the injector, Lindsey, that I usually get 25 units in my glabella, 8-10 units in my crows feet and 20-25 units in my forehead. You would think this was fail proof. False! Two weeks later and I had ZERO effects so I went back. Lindsey said they only did 20 units in my glabella and 10 in my forehead.. um what? Apparently I had 14 banked units so she applied the other 14 in my forehead and gave me 20 units complimentary to re-do the glabella. Shocking but 2 weeks later guess what... still no results. You cannot tell me that someone can get 40 units in the glabella and have zero results yet have 25 with botox and be frozen. I called back to schedule another appointment and asked to speak with Heather before I came so I could discuss what the resolution would be - IE I am not going to pay full price to re-do this when its obvious that they are either 1) diluting their injectables majorly or 2) inexperienced in how it is being administered. They refused to let me talk to Heather and just said that they wouldnt redo it because of the timing and they wouldnt provide any sort of refund or discount. They also said that previously I got 40 units of Xeomin (3 years ago) in my glabella so I should have done something different this time since that doesnt seem to work well. I said well thats interesting because I SPECIFICALLY ASKED Lindsey that day what I had done previously and what she recommended and she said 20 units - I even offered to pay the difference to get botox but I wasnt going to pay full price to re-do everything from the Xeomin and they refused that option. I asked to speak to the overseeing physician and they also refused that. What type of reputable place doesnt let you speak with the physician who is supposed to be overseeing the medical procedures? They said Heather would call me back and Ive been waiting for that call for 2 weeks. I called again this week on Monday and still she hasnt returned my call. My next post after this.. the better business bureau, dispute with my credit card company and then researching how I can report this medspa so they can get investigated for their deceptive business practices.
Horrible experience !!! Strongly recommend not going to this place for services. Rude, dishonest and unprofessional people. The injectionist placed my filler in the wrong area of my cheek and my face is un even ...after going weeks with out any consult with any one ... They admitted it and refused to fix the problem! Do not go there no matter what the special of the day for Abbie is!
I purchased a Groupon for this place for a laser skin resurfacing treatment only to find out that they were completely misleading what the service was. I did not have the service done so I cannot comment on the quality of their service but I can tell you that the attitude of the clinic director Heather was aweful. As soon as I showed dissatisfaction with the misleading advertisement she became extremely rude. What ever happened to customer service?
Wait time was terrible. Walked out after a 45 minute wait. Seriously? When time is a commodity and there are dozens of med spas to choose from, I made a huge mistake trying this one. So sad because I needed this.
I have been on hormone replacement therapy for the past 18 months and recently switched to BHRC. I began treatment with a very well known clinic in Southlake, but later decided to evaluate all of the local programs to make sure I was receiving the best care possible. After a thorough evaluation of all of the programs in the DFW area I chose BHRC, and I couldnt be happier with my decision. The program at BHRC is a comprehensive wellness approach that focuses on more than just hormone levels. They are able to look at the big picture without sacrificing attention to detail. I give the staff at BHRC the highest marks for professionalism, clinical knowledge, and attentiveness. They truly care about your well being and it shows. The director, Heather, patiently answered all of my questions with an impressive level of expertise. She understands the importance of making an informed decision and went out of her way to ensure that I had all of the information I needed. Kelly, the nurse practitioner responsible for the treatment, is extremely knowledgeable and does an outstanding job of explaining complex medical topics in a way that is easily understood. While under her care, I have seen increases in my stamina, lean muscle mass, and libido, while also seeing a reduction of body fat. My mental focus and clarity have increased dramatically and I feel just as sharp as I did when I was in my early 20s. These improvements were seen over and above my previous treatments from Southlake, which make the results even more impressive. If you are considering hormone replacement therapy you simply cannot go wrong by going with BHRC.
Worst customer service I have ever encountered! The director of this spa is a theif!I received Botox treatment from this spa and after the appointed amount of time returned for a follow-up. The Botox had taken no effects by the time of my follow up appointment. Heather Tindell, spa director, agreed that there was little to no effects and concluded that the product must have been defective. I was declined a refund at that time, Ms Tindell stated it was not the fault of the spa and that she was not autherized to issue refunds. I placed a call to the local Botox representative to inquire if there had been any recent complaints about their products- there were none. I was informed that the spa would be reimbursed for the product used if a report was made by them. Therefore, the spa would not be at a loss by issuing my refund. I had several telephone conversations with Ms Tindell during the following weeks. She was rude, deceitful and uncompromising in her position. First, she blamed the product, but quickly turned on me, stating it was my fault for not using a larger amount of Botox. Her explanations and excuses were wavering and when I asked to speak with her superior, she informed me that there was no one else. Ultimately, Ms Tindell did refund me for the Botox. However, she charged me a service fee!$12.00 per unit of Botoxx 30units= $360.00I paid $360 in full at the time of my Botox injections. I tipped my injector with a separate transaction. So, where in this simple equation is there a service fee? Ms Tindell lied to me, placed blame on me, was rude and unprofessional and cheated me out of my money. Beware spending your hard earned money at this place of business.
Love the ladies there. Always helpful
Excellent service very friendly
Worst Botox experience! I would never go back. 24 units of Botox was put between my eyes and it maybe lasted a month. I told them I didnt want my eyebrows lifted and somehow they did. The technician was very harsh and the staff was very cold.
Dont drive to Dallas! Great results and good prices. Very professional.
I had my worst experience for botox injection there, i dont recommend this center, the result was completely different from something that I wanted....
Great staff and products and services.
Laser hair removal=super fast and super easy! Friendly staff!
Very nice and helpful staff laser is very quick and painless
Beverly Hills Rejuvenation in Flower Mound is always a 1st class experience!
Dont back up there products or services. Make excuses why it doesnt work and blame the customer for product failure.
Very friendly, caring staff.
Personable and friendly.
Excellent staff and services !!!!
Excellent