Had a personal emergency and needed to get a tire replaced ASAP. Was originally told it would be two plus hours but the guys were able to get me going in under 45 min. Best around and this is why we choose discount! Great service!
Appointment at 915. I showed up 5 minutes late. By 930 I was paid and by 940 my car was in the bay.Fast service. Decent pricing.Nice inside area to sit while you wait.Chris Webster was the guy who helped me and he was top notch. Didnt over sell and got me set up with tires that fit my budget while keeping safety in mind.Will return for sure with other vehicles.
Amazing! They had great service. Someone helped me almost immediately, they were super friendly, and they sent me an email as soon as I left, so I was able to track my cars progress. I would highly recommend discount tire👍
Service is amazing. One less thing to worry about. The team is always prompt with price match policy. Though you find best deal elsewhere, you can always bring your car to get price matched and installed.
Discount Tire takes care of their customers! When the threads on one of my studs got a little messed up they went above and beyond to make sure it got fixed (even though they had already been closed for a few minutes). 5/5 stars
Dylan helped me (forgive me if I misspelled their name). And they were incredibly polite and accommodating. 5 stars all around
Patched my kiddos tire for free in about an hour. Definitely where we go when we need tires.
The crew was good. I only told 1 employee I had a long trip out to East Texas, and in 5 minutes, all the guys knew and made sure my vehicle was ready to make my 2 way trip. Very impressed.
I get there first thing in the morning and as soon as 8am comes they take care with my issue in 20 minutes. Mike is a stud in a half and yes 5 stars no joke. This place is on top of there game and the best review I have ever written cuz Im a grinch.
Very helpful and polite. But side note maybe invest in a big sign to tell truck and trailers to park at racetrack next door as to prevent a blockage of traffic coming in and out
Great staff. Got there early today and once it was in the shop tires got taken care of quickly.
The worker there was very nice and explained things easily. I had a good experience replacing my tires.
I go here for free air tire checks it was super quick and easy. Not even a long wait since their air check station is in view
A wonderful place! Everyone so polite and service wonderful!
Great staff!! These guys get you in and get you out as quickly as possible with the most professional customer service... friendly staff, I highly recommend.
They had amazing customer service! Richard was very helpful.
It was my first time here: all tires options and prices are clearly explained by the representatives so you can pick them based on your budget. Tires balance and rotations are free. The car was ready in some minutes. Great service!
I have been a customer for years. Discount Tires is fast, courteous and always consistent.
Great service all around!
I received awesome service and they got me in and out on Christmas Eve within 30 minutes with my tire repaired and back on the road! I couldnt ask for any better service! Merry Christmas! I just may by my next set of tires from them after being with their competitor for two decades.
Great customer service! Richard really helped us.We appreciate the entire team!
I want to start this review with the majority of Discount Tire locations are phenomenal. They offer prompt service, professionalism, and provide competitive prices. I recently purchased some new tires on my truck and absolutely love them. I ALWAYS go to the Lewisville location because they provide 5 star service every time I am there. I have visited the Flower Mound location four times now for a simple tire rotation and air check (I live in Flower Mound). Every time I’ve gone there for this, I feel like I’m a burden to their day. They put me at the back of the line for the wait and load me with questions when I’m there. “Are you sure you need one?” “Are you keeping track of your miles?” “Did you get these tires through Discount Tire?” If they would just type in my phone number in their system they would be blessed with all the answers they need but they just want me to come back another time because they are usually “too busy” for the service I need.I am finally writing a review because this has now became a repeat problem there. I have been a customer with Discount Tire since 2007 and understand how they operate. This location needs a few changes in their customer service as well as their efficiency.Again, I highly recommend the Lewisville location for any type of service.
Theyre usually very busy, so quickness is a relative term, but Ive never had any complaints. Theyre affordable and stand by their product. No one like having to get new tires, but Ive been coming here for a few years now and will continue to do so.
Love that they check your tire pressure for free! After the drastic cold for Texas my tires were low. In and out in 5mins!
Great service and reasonable prices and a good selection of tires. Free service of tire pressure check and will add air while you are still in the car, just follow the signs to the drive through service area. Great for people who are less mobile or elderly.
I went in there to get a tire fixed and they refused to fix my tire they only want to sell tires my tire is still good but yet they dont want to fix it I have plenty of tread on my tires but they instead want to sell me a new tire dont go there dont waste your time
I love that you can just drive up to Discount Tire and get your tires aired up without even getting out of the car.I love even more that, while I was doing that, they identified a nail in my tire that was not able to be patched and offered to either put my spare on for me or sell me another tire. I love that because I didnt feel.pressured to buy a tire. I didnt feel like they were just telling me it couldnt be fixed because they wanted to sell me a tire. When I decided to get a tire, they didnt try to sell me a whole new set I dont need, they just offered me a comparable tire they had in stock and fixed up my car for me.
Called ahead for appointment to rotate tires. Very courteous employees.
Discount tire has wonderful customer service. I got a flat tires fixed!
We had a concern with one of our tires and they were very quick to get it looked at before our 18hr drive, Corey and Bryce were very kind and helpful. I would come to this location again! Shop was clean and organized and lots of people were available to help customers.
Helpful. But always get an appointment.
The price and service were the best Ive ever had. It did take a little longer than expected, but that was only because it was super busy and I was getting all new tires and checking the spare. All around great service and knowledgeable employees. I would very highly recommend this Flower Mound store to family and friends.
Discount Tire is always consistent and great. Will never take my vehicles any other place for tire needs. Keep up the great work
Cameron and Brandon were a biggggggg help!! I truly appreciate everything they’ve done for me throughout the process. We had a minor minor inconvenience and Cameron helped us understand the issue and worked everything out for us! They are really the the best! 😊 Super nice guys, highly recommend going here
Good service. Quick and very helpful staff.
If you have to go to a Discount Tire store, come to this one in Flower Mound. These guys really know what theyre doing & didnt give up until the issue with my car was resolved today. Thank you, Brandon & Cameron! You guys deserve a raise!
These people are real nice. I slid in at 5:30 on a monday and they hooked me up with good service and were able to get me in and out in 30 minutes. They were able to help me identify my issue and swapped out my busted tire for my spare for free. 10/10 would come back when I need a new set of tires.
Ive used this location twice. Since I tend to keep extra sets of tires and wheels I never have a simple ask for them. Regardless, they accept my odd requests and Im always happy with the service.
Timely and professional. To speed things up make an appointment when possible.
Treated me well and earned a customer for life!:-)
I guess I expected more. Apparently there was an issue with a stud on the car. If youre discount TIRE, I guess I expected anything dealing with the tire they should be able to handle it. Instead they directed me to a shop to fix the issue. Then still tried to sell me a tire. No thanks, you get all or none of the business. They wore masks though.
Had a TPMS issue with my honda civic for a while because two of the sensors stopped working. Now my car feels safe again and no annoying warning lights. Thank you guys!
Richard and Brandon are amazing! Gave me a great deal on 4 new Michelin tires for my Mercedes! Very pleased with professionalism and amazing service! Even though they didnt have any appointments left for the day! They told me to just bring it in and they would get me taken care of! LOVE LOVE LOVE Discount Tire and their staff!
Overpriced!!!! Try to upsell eventhough l told them exactly what I wanted, nothing more nothing less... I mean what part of no do you not understand... Stop trying to press people to spend spend spend!!!! Just because others may have didnt mean everything has the means...
Best tire store on the planet
Best tire store and service anywhere, from Texas to WA /OR!
Almost always friendly folks. I love its Tire Check line (for air in tires).
Fixed the problem!! Hard to dispute the fix when your life depends on the tires you ride on!!
Fast service and friendly staff
Great service!
Way to long of a wait. Need more employees. Walk in customers are not important.
Easy drop off. Always friendly customer service. I dont go anywhere else for tire-related repairs, purchases or maintenance.
Had a unexpected nail 4pm Thursday, went in was busy and got out in under 2 hours. While there set up appointment to get all 4 of wifes tires done Monday. Showed up and parking lot packed, went in and was out 40 minutes later since I had planned appointment. Nice to see appointment wasnt effected by the busy day. Great job guys.
I have done business with Discount Tire in Flower Mound (Justin Road) for 4 years with only one TYPE of issue; they do not like to fix tires because, there’s no profit in repairing tires. This weekend, my step daughter had a slow leak in one of her tires and took it to Discount tire on Justin Road to get it checked out. After inspecting the tire, they found a nail in in it. Instead of patching the tire, they told her that the tire was borderline on the legal limit of tread, so they could not repair it, but they could SELL her 2 used tires for $90. Two tires, really??? BTW, I checked the tires on her vehicle a week prior to this visit and they had plenty of tread for safe travels. My step daughter just wanted to make it home to FW, so her dad could look at the car and make a determination on next steps. Instead of helping her by repairing the tire, they SOLD her two new ones. During these hardships, she was furloughed from her job and couldn’t afford this purchase. I wasn’t able to accompany her to Discount tire, but if I were there, they would not have had the opportunity to take advantage of her. Her choice was to drive the car with the nail in it or purchase the used tires....doesn’t sound like much of a choice to me.Hey Discount tire....wife and I own 4 vehicles and you can count on never seeing them again. NTB, here we come. Our 4 cars probably won’t affect your numbers much, but sharing this instance will indeed open the eyes of many that have encountered your sales tactics and pressures, pretending to do them favors. If you would have only done the right thing, this review would have never been posted on this site and every other site I can find, but wait, maybe it’s good that it did happen to us, so that others can learn from it. In that case, you’ve been exposed.
I had a nail in my tire, they repaired it within 20-mins!!! In & Out😎😎😎At no cost!!!!!!, also everyone wore masks..
A Great experience. Needed new wheels for my daughters Tahoe. I l looked on-line and st other retailers. Discount had the size, i. stock and the right price. I ordered them in the evening and had them installed the next day.
Quick service for nail in tireIn and out
Amazing customer service! Had a nail in my tire. Someone greeted me as soon as I got there and inspected my car. He then told me it would be about an hour to complete as there were 4 cars ahead of me. 20 minutes later he tells me I’m done!
Plugged a tire for free, took about 20mins. Respectful and professional.
Great service at reasonable prices. Theyve fixed my flats for free. Get the road hazard warranties on any tires you buy from them. If they CANT fix the tire, you only have to pay for the new road hazard warranty ($30 this last time), and not the full price of a new tire (would have been close to $200).
Fast and efficient. Never bait and switch tactics. One of the few tire service companies I feel comfortable with. They are not taking advantage of you because of the usually immediate need of the consumer.
Good work, fast service
Great service
Always great service. Never had reason to complain in 10 years of doing business here.
Exceptional service -- fast and efficient!I am thrilled with my experience today with Matt at Discount Tire. We had an incident involving a company fleet vehicle today which would have prohibited us from doing our job if our car wasnt fixed super fast.Matt had all the parts in stock we needed and tires and totally turned our day around by having our car all fixed up within an hour so we can get back to work.Our experience today was excellent and the service we received was above and beyond. I will assure you that ALL of my company fleet vehicles will now be equipped with tires only from Discount Tire moving forward because of my experience today.Thank you, thank you, thank you!
Staff found out EXACTLY what I needed and got it ASAP. Friendly and professional.
I had a nail in my tire and needed new tires. I was in the neighborhood at another appointment and called Discount. Mike answered and man was he helpful. This location isnt that convenient for me but his service was impeccable and he was honest about what i needed. Really impressed and created a customer for life.
I have gone with & without appointments in the past but this was, by far, the fastest. I was 5 min early for a 10:45 appointment and I was driving out of their parking lot at 11:00! Impressive!
At 5pm, as my son was picking up our grand kids, I noticed he had a badly worn tire (metal showing). I called Discount Tire in Flower Mound. I knew they closed at 6pm, but Richard the salesman who answered said bring it up & theyd put a set on, didnt matter when closing time was. Mr Randy Brown & his crew took care of me past closing time. They went above & beyond providing customer service.
In and out with new shoes for the ride.
Ive been coming to this discount tire for years, and Im always happy with their service! The gentlemen, are kind, quick and knowledgeable! Today I got my tires filled and rotated at no cost! Cant complain with service like that.
They fixed my wifes flat for free a few months ago. I was impressed, so when it came time for new tires for her car I returned. I dropped it off and did not have an appointment, but they somehow got it done in under two hours. Cant recommend them enough!
Placed order online. Ariived, they got me in within 10 min. Employee were great!
I called in to ask about a tire being in stock and they were very helpful. Put me in the queue for service. When I got there my truck was next to have its new tires put on. They did a great job and were very helpful. I will go back here for future service. Very fast and efficient service.
I can’t began to tell you what these folks have done for my family. Matt, Brandon, Richard.....I can’t name them all, but these are the nicest, personal and ethical group of people I know. It’s a no brainer. Sure...shop around just like I do. After you do, you’ll realize you can always take your vehicles here without thinking because you’ll always be treated fairly. You’ll NEVER be ripped off. I wished I could find other businesses that treat their customers the same way.
Fixed My Car & Helped Me In & Out Of My Car. Also Offered Me A Jacket, Because It Was Cool Out. Thank You Discount Tire 👍👍👍👋❗️❗️😁
I needed two new tires, went to their website to place my order, and also made my appointment online too. I arrived, and was taken care of in ten minutes. Best way to handle business through them!!! Best customer service! They were fantastic, and treated me great. Job well done!!
Consistently great for past 20 years. All my cars come here for tires. Cant recommend a more friendly, knowledgeable, and cost effective tire service.
Discount Tire has the courtesy and customer service that should be with ALL companies.
Best Tire Slingers Ever. Never been disappointed. Always 5 Star Sales & Service.. Floyd L.
Ordered new tires, made appointment, work done in less than one hour. TERRIFIC!!! Staff efficient and friendly.
Excellent customer service
Lobby is large and clean with free water. This was my first visit to this location. Staff was friendly and helpful. I had ordered two new tires online was expecting them in a couple of days they got in in one day. Found out that the other two tires where also bad so will be back soon for the other two.
Excellent service from start to finish.
Avoid this location! Ordered a set of four tires on Saturday 12/10/16. Received a call Tuesday morning letting me know that my tires were in. Told the associate that I would be in later that afternoon to get them installed. The associate told me that I didnt need an appointment, just to come by and theyd get me fixed up. Took off of work 3hrs early to make it by closing time. Upon arrival, the associate at the counter informed me that a customer had come in earlier in the day with a flat and that one of my tires had been sold. He thought that an acceptable solution was to order a replacement that would arrive at 11am the next day. Seriously? My other option was to get in my car and drive to another location 15 minutes before closing. This is unacceptable! I dont know where Ill be buying tires in the future, but Im thoroughly certain where it wont be. Four personal vehicles and thirteen fleet vehicles and not one of them will ever have another tire installed by Discount Tire.
Good and fast Serivce. They had my tires installed in and out in 45 minutes.
Ask for Chris. Hes the man.
I have been a customer of Discount Tires for 20 years. This is a stellar company. They have fixed flats for free when I was in another state, driving a rental car. When I was flat broke and in dire need of tires, I was able to buy four used tires, mounted, etc. all for $80. Its because of these types of things that will keep me coming back to Discount Tire. Not to mention, they are always super friendly.
Always go here. Staff is friendly & knowledgeable. Really good service.
Always had a great experience with this company. Thanks Jeff for your expertise and courtesy.
Excellent service. Picket up a screw in my tire, in and out in 40 minutes at rush hour, quite a few people there. And no charge. Gotta give props, they are efficient, knowledgeable, friendly, and have good business practices. I recommend them for anything.
Great service and professional service. Ken got me exactly the tires my truck needed. 1st time lifetime customer.