Been on hold for 3 1/2 hours for “5 calls in the cue”. Have to use this company because of their warranty contract with my builder. Would never use them if I didn’t have too

Houk installed new A/C system in our new home and it didn’t even worked for 4 years. System started showing leaks after 3 years and they didn’t have any kind of warranty. It appears that they use cheap quality parts, used cheap labor and takes no accountability for their work. Please stay away from them.

On time. Efficient and professional.